Lang Town & Country Land & New Homes Plymouth reviews

★★★★★ 5/5

Trustpilot

Lang Town and Country have undertaken a…

Lang Town and Country have undertaken a tenant find on our 5 bed property . From initial conversation to tenant moving in the service has been friendly, knowledgeable and professional. The caliber of prospective tenants their platforms reach are beyond excellent. Fees transparent. They have trustworthy trades that can complete necessary certification and works reasonably and reliably. Shawnie Emily and Claire, Thank you. Looking forward to retirement one day and wouldn't hesitate to hand over full management to yourselves :)

Sharon · 20 November 2025

★★★★★ 5/5

Google

We’ve had the pleasure of working with Lang Town and Country Lettings team as a maintenance provider, and they truly make the process seamless. Their team is organized, responsive, and always professional, which makes coordinating maintenance work efficient and straightforward. They consistently go above and beyond for both property owners and tenants, offering a high standard of service. It’s been fantastic to work alongside such a dedicated agency, and we highly recommend them to anyone looking for reliable property management and letting services!

Ryan · 3 November 2024

★★★★★ 5/5

Google

Lang town and country rocks, they have just help me and my family move house, and the process was smooth from beginning to end… Shawnie made everything so easy.. very friendly and smart lady, . 5 star to lang town and country Plymouth

Adeboye · 26 April 2024

★★★★★ 5/5

Google

Outstanding!! I work away from the UK and organising anything is quite difficult to say the least. That said, Claire and the team have gone above and beyond in ensuring that any resonable request has been facilitated to tie in with my limited UK availability. Thank You.

Mark · 27 January 2024

★★★★★ 5/5

Google

I've rented with Lang Town and Country for almost 2 years now and have always found them to be an excellent Estate Agent. They are always kind, responsive and efficient. Their system for reporting maintainance and checking the status of issues is also very efficient. Hugo has been my contact at Lang Town and Country and I cannot fault him. He is always responsive to problems, effective at relaying information and a pleasure to talk to during routine property checks. Whilst I have not used Lang Town and Country for renting out a property, I can imagine from my experience of renting with them that they would be very effective and efficient from a landlord's point of view also. 5 Star Lettings/Estate Agent.

Adam · 25 October 2018

★★★★★ 5/5

Trustpilot

Sale of probate property

Staff provided a realistic valuation at the start of the process which meant the house sold quickly and at the expected price. We were kept updated at all times and the staff kept in touch with both sets of solicitors to ensure exchange and completion were carried out on the agreed date.

Moira · 19 June 2026

★★★★★ 5/5

Google

Faultless service, Ollie and Natalie were both professional and incredibly helpful with our recent house purchase

Sarah · 15 May 2025

★★★★★ 1/5

Google

Our experience with Lang Town & Country (Plymouth) has been extremely challenging. After moving out of one of their managed properties, we were presented with an unjustified list of deposit deductions, including a £180 charge for a "finish clean," despite having left the property in good condition after a thorough two-day clean. It became evident that they had no intention of being fair and reasonable in their approach. They even tried to charge us for carpet cleaning that hadn’t been done prior to our tenancy and for curtain stains caused by a leaky radiator, a maintenance issue we had reported and that was never properly addressed during our tenancy. Even after we raised valid concerns, we were met with dismissive responses and veiled threats about renegotiating other costs if we dared to dispute. It was only after taking the case to the Tenancy Deposit Scheme (TDS) that our entire deposit was returned. This outcome clearly shows that their claims were unreasonable from the start. If you're considering renting through Lang Town & Country, be prepared for a stressful end-of-tenancy process, inflated charges, and poor maintenance service. They will happily make you pay for their shortcomings. I cannot recommend this agency and would advise others to be cautious when dealing with them.

Owen · 9 October 2024

★★★★★ 5/5

Google

We bought a property recently through Lang, Phil and the team went over an above to help us secure the property. They worked really hard as the go between and everyone we dealt with was friendly and professional, I would 100% recommend them

Lee · 27 March 2024

★★★★★ 5/5

Google

Lang Town & Country have been fantastic from start to finish. They helped us buy two properties, and we'll be letting both through them as well. The team's attention to detail, time given, and professionalism have been excellent throughout. Highly recommend both the sales and lettings teams!

Marc · 8 November 2025

★★★★★ 5/5

Google

Some years ago I had a chance to buy a house through Lang Town and our experience was very good. So, this year, we decided to sell the house through them and their job was simply outstanding in all aspects. We are particularly impressed by the quality of the support that Gemma McCormick gave us. She was amazing, she went above and beyond to help us. If you are looking for a state agency to sell your home I cannot recommend them enough!

Monica · 23 September 2024

★★★★★ 5/5

Google

Great service from Phil Searle and his team. Highly recommend, the way in which the sale was approached was professional and a good price was achieved on a property that required a lot of work for any potential buyer. 5 well deserved stars!

Thomas · 26 February 2024

★★★★★ 5/5

Google

I asked several people which estate agent was best and they all said Lang Town and Country. Phil and James were amazing and it was pretty smooth really. Thanks so much 😃

Philip · 24 August 2024

★★★★★ 5/5

Google

Lang’s went above and beyond to secure a sale of my property in 31 days after the first buyer pulled out. The team especially James, Emily, Gemma and Nicki kept me updated all through the process. I would highly recommend for buying and selling for a great service, very professional and friendly at a reasonable price. Thank you Lang’s

James · 24 October 2022

★★★★★ 5/5

Trustpilot

I recently bought my property with lang…

I recently bought my property with lang Town & Country, they were so friendly, professional and understanding and helped me through everything. The team at Plymstock were amazing nothing was too much trouble.

Kelly · 8 September 2025

★★★★★ 5/5

Google

Well what can I say. We dealt with Nicki at Lang town and country and honestly she was amazing! She was so helpful to us even though really she didn’t have to be! She answered all of my questions for me and always had fast responses! We are so grateful for all of her help and the teams! Thank you again :)PositiveResponsiveness, Quality, Professionalism, Value

Bethany · 24 October 2021

★★★★★ 5/5

Google

Lang Town & Country were a pleasure to deal with from beginning to end. They were professional but also really approachable and friendly. Phil and Nicki were absolute legends and always super helpful. I wouldn't hesitate to use Lang in the future. Highly recommended.

Guy · 24 October 2023

★★★★★ 5/5

Google

Class act from start to finish.

Spencer · 10 August 2026

★★★★★ 5/5

Google

Recently completed the sale of my flat through Lang Town & Country. Andy has been excellent and communicated well throughout. I'll definitely contact Andy in the future with new sales/purchases

Billy · 25 July 2024

★★★★★ 5/5

Google

Shawnie was very friendly and professional to deal with. The whole process has been very easy and communication has been on point which really helps. Thank you Shawnie @ Lang Town & Country!

Rich · 26 May 2024

★★★★★ 5/5

Google

very helpful and friendly i went for a viewing with them and nothing was too much trouble and they knew their stuff came across Professional and experienced and really feed me loads of info that was probably common to most clients but was all new to me and really helped and explained bits unfortunately I didn’t go through with the buy but would and have definitely recommended them :) thanks Becky :)

Thomas123 · 13 January 2018

★★★★★ 5/5

Google

Recently sold our house through Lang Town and Country. We worked with Phil Searle and the team at Mannamead. Phil helped us throughout the sale process and things went smoothly. Thank you to everyone there at Lang. Job well done.

Dawn · 28 November 2023

★★★★★ 5/5

Google

We have just moved into rented accommodation and experienced some maintenance issues. Nicky Down was absolutely fantastic at sorting the issues promptly and keeping me updated. She was so lovely, kind and understanding when I raised my concerns. Very helpful indeed!

Ceri · 24 October 2023

★★★★★ 5/5

Trustpilot

Fantastic service

Plymstock office were amazing looking after our recent house sale. We had lots of viewings and were provided with feedback. The offers were dealt with and we were delighted with the final sale figure. Holly was so patient helping us through the process and even helped chase our purchase through. Highly recommend

R · 12 November 2024