Lang Town & Country Land & New Homes Plymouth reviews

★★★★★ 5/5

Google

This was my first ever experience with a sale of house, and all rather daunting but the whole experience has been so straightforward. Gemma was my negotiator, very calm approach and reassuring and knowledgeable, when ever I had to ask for assistance nothing was too much trouble. Gemma and Abigail kept me in the picture at all times and Gemma guided me through the tricky processes of a house sale, a few issues arrose but quickly delt with as a result a completion in 3 months. If you have any doughts using Lang Town & Country then don't, ok there not a big outlet but they make up for it by using a major platform in selling your property and pack a punch just as much as the big corporate agents do but with a more personal touch I feel. Gemma and the team .... Thank you x

Mark · 28 December 2023

★★★★★ 5/5

Google

Thankyou so much for all your help along the way, being we have had such a fast move down here from the north, Emily and Abi have both done the upmost to move things quickly, Thankyou for everything :)

Lucy · 10 September 2026

★★★★★ 5/5

Google

Had a viewing with Abi yesterday and she was amazing! She was so lovely and happy to answer any questions and find out extra information for us. Also very quick in following up after the viewing which was helpful.

Zo · 10 September 2026

★★★★★ 5/5

Google

I have had a lot of experience with the Lettings team and I have found them to be informative, helpful and hard working. I Would definitely use them if I had any properties to rent.

Neil · 3 October 2026

★★★★★ 5/5

Google

James, Gemma & the team have been absolutely fantastic throughout. I genuinely cannot thank them enough. The sale of my property was initially listed with different company and had fallen through after a very lengthy & frustrating process. After signing up with Lang Town & Country, thinking that there was never any hope of getting a buyer quickly, my property was listed in a matter of days & even sold on the first viewing!!!! The team are knowledgeable, helpful & always return any calls or emails which is very much appreciated. Highly recommend, wouldn't use any other agent going forward!

RUTH · 10 October 2025

★★★★★ 5/5

Google

I just spent some time as the tenant in Flat 34 at Century Quay, PL4 0EP in Plymouth. I experienced a first class attention by the Lang Town & Country team. They were fantastic, very helpful and I am saddened to leave the flat last week for a health issue. I loved the flat and have had a good service from the Lang Town & Country located in Plymouth. A wonderful team. Keep doing what you do. Thank you all!! Kader MEHREZ

Kader · 10 October 2025

★★★★★ 5/5

Google

Recently I advertised my flat at Lang Town real estate company at Plymouth! They are so professional and polite ! There was no single moment during the whole process (until I sold my flat) that they didn't support me. The whole team are lovely and very proffessional people ! What can I say about Andy Genge ? I think without his contribution and continous efforts I wouldn't have sold my flat in such a short period of time! Thank you again, for making this process so smooth for me!

Dionysis · 24 October 2023

★★★★★ 5/5

Google

Claire Oliveira has been helping my family and I to secure a rental property over the past few weeks and the levels of communication, integrity and helpfulness that she's shown thus far are in a completely different league to most other agents - and I say that as someone who's rented for many years. In the current climate where rents and cost of living are soaring, having people like Claire who actually take the time for you and have a passion for their profession are incredibly important. If every letting agent provided the same care and quality of communication that Claire does, the country would be a far better place for it. I can't recommend her highly enough. J Ross & family

J · 24 October 2023

★★★★★ 5/5

Google

I have been a landlord with Lang Town and Country for well over twenty years and recently had considerable work carried out on my property in preparation for some new tenants. I have been very pleased with the upgrading which is on a par with the rest of the Edwardian houses in Burleigh Park Road, I have been impressed by the excellent service rendered by management and staff and would like to particularly thank Nicola Down who consistently kept me in touch with the progress made in the renovation of the house. Nicola showed patience and humour throughout as well as offering helpful suggestions and advice for which I am indebted.

Rod · 24 October 2023

★★★★★ 5/5

Google

After selling a property before, I found the estate agents around Plymouth a Minefield and some not very helpful. But once I starting using Lang’s Town and Country, my fears were put aside, what can I say but Thank you, in every way you stood by me and helped and exceeded yourselves. Very polite, knowledge of the business and no issue was a problem. So if you need a good estates look no further and call Andy and his team at Lang’s Town and Country Plymouth 👍

Rob · 24 October 2023

★★★★★ 5/5

Google

I have used LANG TOWN & COUNTRY as the management company of both my rental properties in Plymouth since 2016, and I can safely say that they have exceeded all my expectations. I trust them completely and I would not change to another company even if the conditions were cheaper. Claire is the most professional property manager you could ever find. She knows the Plymouth market very well, and has an instinct for finding the right responsible tenants, and getting all the paperwork done with the least possible delay. Becky, Christine & Nicky are all very efficient in maintaining the property and solving issues as soon as they happen. Landlords have access to a very comprehensive database of all tenant and maintenance history, certificates and service updates as they come up. Really optimum personalised service, always friendly and willing to work hard for both tenant and landlord. I cannot fault them.

Vincent · 24 October 2023

★★★★★ 5/5

Google

A massive thank you to Tracey, Andy and Becky at Lang Town and Country (Mannamead)!! The three of them were very professional, approachable and understanding from the beginning till the completion of our purchase. The process hasn’t been easy but a lot of reassurance and support were provided to us at all time. Communication from Becky (sales progress) has been excellent over the last 4 months. A follow up email to track the sales was sent at least every other day to our solicitor and us to ensure that the sales are on the right track to be completed. We happened to have to leave the country for three weeks over the period of sales and Becky always had that in mind when she had to email us (by saying she understands that we are not in the country etc - small things matter!!) and kept us posted with the sales throughout the time. The same goes to Andy and Tracey who have shown us a lot of kindness and reassurance from the very beginning, which meant the world to us as first time buyers. We had to made several visits (including late evenings) to the property to ensure that the property is what we want and both of them have always accommodated our schedule and gave us enough time and space to view the place. Before the completion, Andy even removed a piece of unwanted furniture from the property personally and took it to the skip for us! Overall, an extremely pleasant experience with Langtown. Highly recommended.

L · 24 October 2023

★★★★★ 5/5

Trustpilot

Super helpful and knowledgeable!

We recently bought a house where LT&C were the vendors agent. They were brilliant with us all the way through and if I am honest, more helpful at times than our solicitors. A great team in the Plymstock branch and even organised a second viewing for us without question. We are first time buyers and after this being our first experience, I know where we will go when it comes to selling, if we ever do. I would 100% recommend!

David · 30 June 2026

★★★★★ 5/5

Trustpilot

Coming to Cornwall!!

Ollie, the sales manager looking after the sale of the house was consistently professional, responsive and knowledgeable about the property. As with most property transactions, this was a three to four month process, but there was never any reduction in commitment getting everyone over the line and I am truly delighted with Ollie and Lang in general in enabling us to move to a great part of the country in the next 10 days.

Ian · 7 August 2026

★★★★★ 5/5

Trustpilot

We've just bought our first property…

We've just bought our first property which was listed with Lang Town & Country. From going in the first time to arrange a viewing to picking our keys up after completion its been easy and stress free. All the staff we've dealt with have been very helpful and friendly. The bottle of fizz and card given to us when we collected our keys was a lovely touch Cheryl and Matt Goss

MRS · 29 July 2026

★★★★★ 5/5

Google

Shawnie was very helpful and made the whole process very easy and quick for me. Very professional and passionate. Would highly recommend and would use again!

Luke · 10 October 2025

★★★★★ 5/5

Google

Thank you Langs for your continued support with our sale. Professional and always kept us informed at all stages Again thank you Deb and Dave

Deb · 15 October 2025

★★★★★ 5/5

Google

I've been renting in different places around the country for over 20 years and I can safely say Lang Town & Country have been one of my better experiences in terms of viewing. Shawnie was really knowledgeable about the property, incredibly helpful and responsive in the whole process. This has not been my general experience of the letting agents in Plymouth. They're definitely deserving of their five stars.

Ross · 26 February 2024

★★★★★ 5/5

Google

Really impressive service from Lang Town & Country Lettings team. They were brilliant throughout my move to Cornwall and have always answered my queries straight away. It made the process really straightforward and relaxed. This service has continued during my rental with any issues/concerns addressed promptly with a high quality maintenance team too. Highly recommend. Special thanks to Rebecca, Claire and Shawnie.

Tom · 26 April 2024

★★★★★ 5/5

Trustpilot

Great Experience Buying My First Home

I recently had the pleasure of working with Matthew (the Land & New Homes Manager) while purchasing my first property, a 2-bedroom flat. From start to finish, Matthew was incredibly helpful and professional. He guided me through every step of the process, making sure I understood all the details and felt confident in my decisions.Lang Town & Country were always available to answer my questions and address any concerns (and continue to provide support post completion!) Thanks to Matthew and the team, what could have been a stressful experience was smooth and manageable.Thank you for helping me find and purchase my first home. Highly recommended!

Dru · 19 November 2024

★★★★★ 5/5

Google

We had a fantastic experience working with Shawnie as our letting agent. From start to finish, Shawnie was a delight to deal with. Professional, friendly, and attentive, she made the entire process smooth and stress-free. Highly recommend their services.

Rubab · 21 March 2025

★★★★★ 5/5

Google

I would highly recommend Langtown and Co for anybody looking for a good agency to rent through. At the beginning and throughout the tenancy they have been very helpful, easily contactable and quick to reply to any queries/questions. Some advice I have for people renting, in order to have the most positive experience is communication with the agency, so that whatever issues there may be, they can be sorted promptly. Another is, anything relating to agreements or plans should be done via email. As with any tenancy, you should make sure you and the agency both have the pics/videos of the property as soon as you move in, so that you know what state the property should be in for when you move out. I would highly suggest liaising with Langtown prior to exiting the tenancy in order to be explicitly aware of what will be expected upon moving out. The standards for cleanliness are extremely high, which is a double edged sword, but no issue as long as you are aware. Also, make sure you find out where all the Elec/gas/water meters are right at the beginning of the tenancy. Saves time and effort down the line. Some suggestions for you guys at Langtown: Everything from the beginning of the tenancy and throughout was amazing. For end of tenancies though, based on my own experience, I would highly recommend sending a checklist as soon as someone sends in their notice so that they have something to work with in terms of cleaning and what they need to focus on or report before leaving, and suggest to the tenants that they use professional cleaning services and provide the invoice. Essentially, to manage expectations and make the leaving process amicable and quick and also as seamless as possible. Other than this, all the agents at Langtown that I have had contact with in the tenancy were extremely professional in their email correspondence and were truly cooperative. I happened to be evicted due to the landlady wanting to sell the house, which made everything a little bit more stressful, however this is not a reflection on the agency. All in all, my experience has been rather positive. Massive thanks to Claire and Christine!

Harry · 24 October 2022

★★★★★ 5/5

Google

I was really impressed at how helpful LTC have been right from the start of the process. Tracey was lovely and friendly when she showed me round the property twice and gave me some great information. Becky the sales progressor has been really tenacious and thorough all the way along which has been really useful, as we were having to push the “less-than-speedy” solicitors continually. Not your usual estate agent experience and if I ever sell my property I will definitely use them. Would recommend highly!

Glynis · 24 October 2022

★★★★★ 5/5

Google

I just wanted to Thank Emily for coming to our house to value it, and for showing us around a viewing today. Emily is warm, down to earth and approachable, she knows her stuff, listens and does her best to answer questions, or finds the answers. Communication was great. I feel really confident in her hands

Mandie · 25 June 2024