Lang Town & Country Land & New Homes Plymouth reviews

★★★★★ 5/5

Google

Great service provided and communications were brilliant throughout letting my properties. Kept a professional standard at all times. Would highly recommend.

Nick · 5 October 2026

★★★★★ 5/5

Google

I have recently appointed Lang to find tenants for my property in Plymouth. The service I have received has been excellent. All matters have been dealt with in a prompt, friendly and professional way.

Andre · 10 July 2026

★★★★★ 5/5

Google

Thank you to the team at Lang Town and Country (especially Tracey) for helping me find a new home I couldn’t be happier with. I was given honest and thoughtful guidance, and the space and time I needed to make a decision I was happy with. After hearing so many stories warning me about estate agents, here’s one that gets it right. Keep up the great work.

Christopher · 24 October 2023

★★★★★ 5/5

Google

Buying and selling a house is never an easy undertaking, however the team at Lang Town and Country have been exceptional in my 2 attempts, resulting finally in completion of my new property. I found them professional, clear and honest as well as being supportive through out the whole process, in particular Gemma the sales progression lead. I would definitely choose them when I move again!

Carry · 24 October 2023

★★★★★ 5/5

Trustpilot

Staff very helpful

Staff very helpful, especially Holly and Josh, kept us to date every step of the way

Mr · 14 July 2026

★★★★★ 5/5

Google

Really lovely team! Abi and Emily especially made the process very easy and were happy to answer any questions in a fast timeframe!

Dylan · 10 September 2026

★★★★★ 1/5

Trustpilot

Very bad experience as a tenant

My experience with Lang Town & Country has been both stressful & traumatic. Considering I entered into a tenancy contract which had been advertised as a long term let, only to be told 4 months in that the Landlord was selling the property. I was given 8 weeks to move out. Understandably this is out of Langtown & Country's hands. However, they chose to make the end-of-tenancy process extremely difficult. I spent an entire weekend cleaning the property only to be told a few weeks later that they intended on deducting £390 from my deposit for various different things. I contested the charges & they agreed these were unfair (Interesting that they would have happily deducted even more money had I not disputed this). However, they still attempted to deduct £180 on a cleaning fee with the main point of contention being "dust".After many emails back & forth, I concluded that we would not find a solution and I took my dispute to the Tenancy Deposit Scheme and won the case. Below is a direct quote from the impartial TDS officer. "A landlord is not entitled to betterment and must allow for fair wear and tear, although the latter does not apply to cleaning. The check-out report has been completed on the 3 June 2024; The information that I have been provided with states that the tenancy ended on the 9 May 2024. As the check-out report was completed almost a month after the tenancy ended and the invoice forwarded shows a clean done a few weeks after that, I no longer find them to be a reliable report of the standard of cleanliness of the property at the end of the tenancy. Based on the evidence, I am unable to make an award to the landlord."Be cautious if you decide to rent through Lang Town & Country. In a rental market where honest tenants, who pay their rent on time, are already burdened with high costs, it’s expected that letting agents provide fair service and support. Unfortunately, this was not my experience. Lang Town & Country attempted to unfairly charge additional fees, even after asking me to leave just four months into what was marketed as a long-term let. Instead of offering protection and transparency, they seemed more focused on extracting as much money as possible.

Jessica · 21 September 2024

★★★★★ 4/5

Google

Thank you for all your help it is much appreciated. My Mum and Me were shown round the property by Tracey from the Mutley Branch who was a great help. I then dealt with Becky on the sales side and again she was excellent as I work away often so it wasn't exactly straight forward. Thanks for everything and all the best going forward. Luke

Luke · 24 October 2023

★★★★★ 5/5

Google

I received a quick response after enquiring about a rental property. Shawnie arranged a viewing for the next day to fit around my work schedule. She was super friendly and helpful providing information about the property and explaining the rental process. Everything was made super clear and easy to follow along and complete. Very happy with the service provided and would happily recommend to anyone!

Matthew · 24 October 2023

★★★★★ 5/5

Google

Im in the process of looking for a new rental, but so far, they offer the best way to view a listing, that being (seemingly) always having a floor plan and a walkround video. This makes the process of working out if a property fits my needs, SO much easier.

L · 17 February 2026

★★★★★ 5/5

Google

Would highly recommend Lang Town and Country, we were first time buyers and had 3 previous property purchases fall through with different agents, before purchasing through Lang Town. All the team were very helpful, especially Nicki and Phil helped lots to get the purchase through, and aided in a smooth and relatively fast process, facilitating completion 10 weeks after our offer was accepted :)

Daisy · 24 October 2023

★★★★★ 5/5

Trustpilot

We bought and sold through Lang Town &…Country

We bought our house through Lang Town & Country, completing on 28th November. We also sold through them. As a former estate agent I can highly recommend all the staff in the Plymstock Office who dealt with us efficiently, timely and answered all our questions. They dealt with all stages of the selling and buying, assisting us to co-ordinate both with our vendors, purchasers, surveyors and solicitors. Whilst selling and buying a house are inherently stressful, they made it as seamless as is possible - and the bottle of bubbly on completion was a lovely added touch. Whilst we never want to sell our home, if and when we do, we will give them our repeat business.

Anne · 26 February 2026

★★★★★ 5/5

Trustpilot

Fantastic

All of the guys at Lang Town and Country we fantastic, we were kept in the loop during the entire process, they gave good and sound advice on our sale. Highly recommended by us, a huge THANK YOU from us to the Lang Town & Country team X

Martin · 15 February 2026

★★★★★ 5/5

Google

James and I have recently sold our mixed residential and office building in Peverell using Phil Searle and his team at Lang Town and Country. The sale was drawn out and we lost our first buyers, but Phil and his team quickly went to work and we had sold again soon after. We have been kept well informed all the way through. We cannot recommend Lang Town and Country highly enough.

Sara · 12 January 2023

★★★★★ 5/5

Google

We've just bought our first home with Lang Town & Country, from viewing to getting the keys In our hands the whole experience was without fault. Marc took us for our viewings of the house & was extremely helpful with his knowledge of properties & giving us all the information we needed, which led to us putting an offer in! Once the sale was going ahead Nikki was on the other end of the phone whenever we needed her, keeping us updated & doing alot of chasing up for us. It was a long few months (not Langs fault) and Nikki was absolutely brilliant at responding and helping us out wherever she could. Also the rest of the team were extremely helpful and friendly at all times, especially on collecting of the keys was met with alot of congratulations from the whole team & a bottle of bubbly! Which was the icing on the cake. Would & will be HIGHLY recommending to anyone & everyone, thanks again guys!PositiveResponsiveness, Professionalism

Chantice · 24 October 2021

★★★★★ 5/5

Google

We have just purchased our forever home through the above Estate Agents. All dealings with them have been responsive and professional. We have been kept in the loop all through the buying process. I would like to say a special thank you to Nicki who was fully aware at all times of what was happening throughout the chain. My Estate Agent also thought that Nicki always knew what was happening and was professional throughout the exchange. It was stressful, but we got there in the end. Thank you for all your hard work in making it happen to you and all your team.PositiveResponsiveness, Quality, Professionalism

Karen · 24 October 2021

★★★★★ 5/5

Google

Lang Town and Country have looked after my property for over 10 years (5 bedroom detached in Manadon Park).They are professional and fair, always on top of everything and anything. Would absolutely highly recommend this wonderful company. Richard Raybin, Christine, Claire, Shawnie… all absolutely brilliant and professional. Thank you. Can’t recommend them highly enough. Paul B.

Paul · 17 November 2025

★★★★★ 5/5

Google

We moved into a property within 3 weeks. The lettings team in Plymouth were amazing, quick reply to emails and made ammendments within minutes. Really cannot thank them enough. Christine and Claire thank you you made it so easy and stress free.

Simon · 23 September 2024

★★★★★ 5/5

Google

I have been renting with Lang Town & Country for years now and I'm happy to share that they've never let me down in any regards. Nowadays, Christine is my main point of contact, and needless to say, she's always a delight to work with, and it'd be fair to say that sentiment extends to the entire team!

Dimitar · 24 October 2023

★★★★★ 5/5

Google

Bought my first property this year through the Mannamead Rd branch of Lang Town & Country and really couldn't have been happier with the whole process. My offers were responded to promptly and once we'd agreed a price, the sale process was handled very well. There were multiple bumps in the road but none of these were the fault of the estate agent and Debbie, the Sales Progressor, was extremely helpful throughout acting as a go-between with myself and the seller's legal team, I doubt we would have completed on time without her attentiveness and hard work.

Thomas · 24 October 2020

★★★★★ 5/5

Google

Matt was so helpful and encouraging. Nothing was too much trouble! Nicest estate agent and I’ve met a few. Thankyou.

Rosie · 11 May 2025

★★★★★ 5/5

Google

The team were incredibly helpful and supportive throughout the entire process.

Ahasuerus · 10 September 2026

★★★★★ 5/5

Google

Nicola Down is so helpful in providing her extended support always to ensure we always have a comfortable stay. Whenever we ring for any issue , immediately she responds and providing timely resolution. It is always pleasure to have her to address any issues .. Thanks so much Nicola for all your help!!!

Komalam · 24 October 2023

★★★★★ 5/5

Google

Buying a new build house when one lives 350 miles away is difficult but Matt made it easier with regular emails and phone calls.When he was elsewhere Doryenna took over and maintained the same high standard.Langs were great for the whole 9 months to completion and I am very greatful.

PETER · 28 December 2023