Every review we hold for the Pitshanger office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe sold our Shared Ownership flat with Northfields (Ealing Broadway branch) and Leah was absolutely exceptional. She's a fantastic communicator, friendly yet professional and confidence inspiring. Every step of the way, we felt thoroughly supported and were kept on the same page with our buyer. Her advice was always helpful, whether it be on helping us understand the process, avoid delays, or simply reassuring us when we had misunderstood something. Our interactions with other staff at Northfields was also always pleasant and effective. I would recommend Northfields, and particularly Leah to anybody looking to sell their property - it is the only selling cost that we feel we have had fantastic value for money with. Likewise, if we were staying in the area to buy or rent, we would definitely have looked back towards them as we are sure they would be equally as brilliant on the other side of the transaction. Leah, you have been brilliant, thank you so much for all your hard work and support.
Tom · 30 July 2022
★★★★★ 5/5
GoogleWe bought our house with Northfields and the agent was Leah Verasammy from the Ealing Broadway office. Leah was outstanding throughout and I would highly recommend her. She is very easy to get on with and really understands how to deal with people on both sides of the transaction. I found her to be very efficient and responsive and I had full confidence in her approach from start to finish. She made the buying process as enjoyable as it possibly could be. Leah was also very helpful with viewings and suggestions prior to finding our home. Thanks Leah.
LIAM · 30 July 2022
★★★★★ 5/5
GoogleI contacted the Ealing Branch of Northfields for some general advice about selling my property in London. I spoke with a gentleman named Alejandro and he was incredibly informative & helpful. Not only did he provide an insight into selling & marketing my property, he also recommended agents in my area that he trusts. I couldn’t recommend Alejandro enough!
Tomas · 30 July 2020
Agent replied
Thanks so much for your feedback, Thomas. Alejandro will be really delighted to know that you found his advice helpful. Thanks again.
★★★★★ 5/5
GoogleI am tenant and Szilvia was my agent, she's very friendly and gave me some helpful advices regarding the references and finding suitable property for me and my husband. You could say that once you're registered with them, she will keep suggesting sensible choices and will help you until you find "the one" for yourself. I appreciate her devotion& concentration for her customer.
Emi · 31 July 2018
Agent replied
Thank you Yujin, Szilvia was very happy to read about your positive experience with us.
★★★★★ 5/5
GoogleI am tenant and Szilvia was my agent, she's very friendly and gave me some helpful advices regarding the references and finding suitable property for me and my husband. You could say that once you're registered with them, she will keep suggesting sensible choices and will help you until you find "the one" for yourself. I appreciate her devotion& concentration for her customer.
Emi · 9 July 2018
Agent replied
Thank you Yujin, Szilvia was very happy to read about your positive experience with us.
★★★★★ 5/5
GoogleIt was an amazing experience, Mr Rohan Berry was very friendly and showed me all the details of the property and actively participated in providing me helpful tips to secure my next big investment.
Vinu · 29 September 2023
Agent replied · 29 October 2023
Dear Vinu Polly
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBilly Wright from the Ealing team was the agent that helped us to find property to rent. He was very friendly, professional, fast-acting, understanding, and very helpful. Most importantly, he listens and attends to your needs/requirements accurately. If anyone would like to deal with agent with ease, Billy is the go-to person.PositiveResponsiveness, Professionalism
Ainul · 26 August 2021
Agent replied · 30 July 2023
Thanks for posting this Ainul. Billy was really pleased to have us read out this review from you in our weekly meeting. It made him blush! we hope that you are happy in your new home.
Beth for Northfields
★★★★★ 5/5
GoogleDear Rohan Berry,
Thanks for understanding our preferences and providing us the personalised approach to match our lifestyle. You have great commitment towards the work and I would also like to add your market knowledge is exceptional and it much needed for first time buyers for seamless experience.
Your genuine care and support has gone beyond our expectations.
**Highly recommendable**
Thank you!!
Asha
Ashakiran · 25 September 2024
Agent replied · 25 October 2024
Dear Ashakiran A
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleSamuel Collins has been instrumental in us buying our home in Ealing. His professional advice and calm manner throughout this process has been so reassuring and I can highly recommend him if you are contacting this estate agent. Thank you so much Sam.
Sinead · 2 December 2022
Agent replied · 30 July 2023
Hi Sinead,
Thank you for your review, feedback is very important to us and glad you has a positive experience.
★★★★★ 5/5
GoogleBoth Leah and Rohan have been extremely helpful in our property search, keenly aware of making sure what our needs are and tailoring their recommendations accordingly. Rohan was very professional while showing us different properties. We definitely look forward to working with them.
Meha · 2 December 2022
Agent replied · 30 July 2023
Dear Meha K
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBilly Wright from the Ealing team was the agent that helped us to find property to rent. He was very friendly, professional, fast-acting, understanding, and very helpful. Most importantly, he listens and attends to your needs/requirements accurately. If anyone would like to deal with agent with ease, Billy is the go-to person.
Ainul · 30 August 2021
Agent replied
Thanks for posting this Ainul. Billy was really pleased to have us read out this review from you in our weekly meeting. It made him blush! we hope that you are happy in your new home.
Beth for Northfields
★★★★★ 1/5
GoogleDon’t really appreciate having to chase the estate agency and resending the same email three times and still not getting a response regarding a flat I had viewed. Seems like they already received an offer and instead couldn’t be bothered to let us know until we had to actually call them after 3 emails. Then to be told ‘the landlord is going to let us know in an hour’ and then we will call you. Better communication needed like simple things ‘offer form received thank you, we will let you know the decision’ would take seconds from the lettings team but clearly not bothered. In the midst of a rental crisis, when you can see a potential tenant is extremely excited, it’s a lovely idea to keep them updated in order for us to keep browsing rather than having false hope.
R · 29 September 2023
Agent replied · 29 October 2023
Dear R Alali,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleWe were recommended Amir from Angelica Gordon who also advised us on the maintenance and works needed to bring the flat up to its best potential. We had viewings from the next morning and our emails and calls were responded to promptly, the service was professional.PositiveResponsiveness
Chiara · 20 June 2022
Agent replied · 19 June 2024
Thank you for your 5 star review Chiara. We're very happy to hear that you received good service.
Beth for Northfields
★★★★★ 5/5
GoogleInna was very helpful from the first day of enquiry of a property she was especially exceptional during a slight emergency on a weekend she kept me informed, and had the problem fixed that same evening. Thank you very much
Ana · 31 January 2023
Agent replied · 30 July 2023
Dear Ana
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVictoria Chmura is really helpful and efficient. I'm really thankful for her help in finishing all the rental procedures quickly and smoothly. She is professional.
Yi · 24 February 2024
Agent replied · 25 March 2024
Dear Yi Liao
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 4/5
GoogleTarun Kalsi was so friendly showing me around possible rentals. Listened to my needs and made suggestions that were welcomed.
Tinaka · 20 May 2024
Agent replied · 19 June 2024
Dear Tinaka Niven,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleAmazing service with GG partnered with Northfields. We got to know the team when they were Northfields and honestly talking with them became a highlight of our day. They worked so hard to get our sale over the line and Leah couldn't have been more dedicated. Would recommend to anyone and so grateful to Leah, Luke and Rohan to pushing to get us to the next chapter x
Cristina · 20 May 2024
Agent replied · 19 June 2024
Dear Cristina Duffy
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHarry Rai from GG was amazing. He showed us our (hopefully soon) new flat. He went through every single detail and answered all our questions which as first time buyers we had a few.
Also the team in the office was always attentive and friendly. I would highly recommend GG and thanks a lot again, Harry!
Ana · 27 November 2024
Agent replied · 11 December 2024
Dear Ana López
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAlice is very kind and lovely to show me around and give me professional advice. I am very grateful.
Kang · 10 August 2025
★★★★★ 5/5
GoogleRohan Berry was very helpful and always responsive. And always keeping me up to date with my offer process.
CharbelT · 20 May 2024
Agent replied · 19 June 2024
Dear Charbelt
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe have been working with this branch for many years and have always worked very effectively and efficiently. Many thanks to Leah our point of contact who is always well organised and is very easy to work with.
Cedarcare · 31 January 2023
Agent replied · 30 July 2023
Good morning
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleVictoria Chmura was very helpful with us and very efficient. She was really nice when we contacted as well with different queries. Thank you so much for the support.
Miguel · 8 October 2023
Agent replied · 29 October 2023
Dear Miguel Ralha
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRohan was very kind, warm, and diligent in each of our interactions - a professional in whose hands one immediately found themselves at ease.
Jack · 25 January 2024
Agent replied · 25 March 2024
Dear Jack Glowacki
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleRohan Berry was super helpful and kind, very communicative and overall a great person!
Patrycja · 26 July 2024
Agent replied · 25 August 2024
Dear Patrycja Lorenc
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.