Trusted Agent profile · Peterborough
★★★★★
347 reviews across 3 platforms
Loxley Centre, Werrington, PE4 5BW, Peterborough, PE4 5BW
Sharman Quinney's office in Peterborough, at Loxley Centre, is rated 3.7 out of 5 across 347 reviews on three platforms, including 152 Google reviews rated 4.7.
152
Reviews on Google
This office
60
Reviews on Facebook
Business-wide
135
Reviews on Trustpilot
Business-wide
Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
5/5
FacebookThank you to Dale Deeks for evaluating our house today. He is friendly and professional. We had a great chat!
Hi Esther, thank you for taking the time to leave us a recommendation. We really value our customers feedback and we are delighted to hear that Dale provided a friendly and professional service :).
1/5
TrustpilotNot a proper service
5/5
TrustpilotAmazing Service - 5 stars
Helpful, friendly & knowledgeable.Amazing service from Kelly Kan at the Werrington Branch - helpful & friendly throughout! Dealt with all my concerns & ensured communication between buyer/seller/solicitor. Truly went above & beyond. Thank you!
1/5
TrustpilotAVOID SHARMAN QUINNEY
Sharman Quinney should be avoided at all costs.I used the PETERBOROUGH OFFICE and this review is based on the many staff that I have dealt with over the years - Their staff turnover seems to be immense. They get their 1 star for selling their services very effectively and for efficiently taking your money but when it comes to providing a service, they are shocking. We have used them as a property management company and have had two tenants. Our tenants actually had to find me on social media to let me know what was happening and to get things sorted in the house as Sharman Quinney hadn’t done their job. In my experience, over 4 years, they never carried out any requests that we had without a very long winded fight. They have over charged us, taken tax when they shouldn’t have have caused us countless sleepless nights and have cost us thousands of pounds that we needn’t have paid ( which we are still trying to get back) They will take any money that they feel that they are owed out of the rent that they take so you cannot hold anything back from them and even when the tenants don’t pay the rent that they owe, the still aren’t that bothered to sort it out for you. I could keep going for pages about the unbelievable incompetences that we have experienced, but instead I can only urge you to go with any other Estate agents. Having read some other reviews, it would appear that my experience is not unusual.
5/5
GoogleI been going through my mortgage with Kirsty, she’s very good in the job is doing. Very fast response to all my questions regarding mortgage and good explaining of the process. She is my second mortgage advisor as the first person didn’t really care about me.Highly recomended and success with your new house!PositiveResponsiveness, Quality, Professionalism, Value
Hello Alexandru, thank you for your kind review. We understand that the mortgage process can be stressful and we try to take this stress away as much as possible, so it's great to hear how happy you are with the service. All the best in your new home
1/5
TrustpilotAvoid this Company
Never, Never, Never give your details to this company. They will call, text and email you even when you have asked on repeated occasions to be removed from their database. They do not adhere to GDRP regulations which requires them to remove contact details from their database when requested to do so.
5/5
GoogleI was a complete pain to Peterborough’s estate agents when trying to find my first property investment. Kelly Kan from Sharman Quinney in Werrington offered me numerous options before throwing me a wildcard that proved perfect, really going above and beyond to help. All in all, good communication and friendly service. I’ll def sell or buy with them again.
Good morning Jody, thank you for taking the time to leave us a kind review. We really value our customers feedback so we are delighted to hear that Kelly provided a 5 star service and went above and beyond to help.
1/5
TrustpilotIncompetent!
Personally, I no longer rate this organisation and no longer use their services. However, I have had the unfortunate experience of Sharman Quinney Stamford, being part of a very stressful chain! After 5 months I had to stop the sale of my property. And the responsibility lies firmly with the management at their Stamford Office. They were unwilling to help in supporting the sale, with comments ‘stop chasing on xxxxxx as it’s taken up too much of our time’ . This negative behaviour has been demonstrated, throughout this very stressful process .Not only have they let me down, they have seriously let down their vendor and the purchaser of the property they were selling.Feedback to the leadership team at this organisation is ‘it’s very easy to sell a property in the current climate. But it takes skill and competence to get them over the line. Which you are clearly lacking’Lesson to self. If this organisation ever happens to be apart of my chain in future house sales. Sorry, you wont be buying my house!
1/5
TrustpilotSharman Quinney Peterborough, Morally and Ethically Bankrupt
I made the huge mistake of inviting this bunch of cowboys around to value my Mother's property, in June 2020, as I needed to sell it in order to fund her Dimentia care.They were not appointed and the property was sold by another agent.Since this time I have received a call from them around once every two to three months asking about the property and every time I informed them it was sold and would they refrain from any future contact.I can only conclude that the company is either essentially incompetent and unable to maintain appropriate and up to date records or ( more likely) the business model is largely based upon relentless and ill-considered harassment - a pattern of behaviour executed over time resulting in an adverse effect on the recipient.My Mum passed away three days ago and around ten minutes ago I got a call from them asking about her property and whether it had been sold.I only answered the call because It was a Peterborough number and I'm speaking to the Hospital, Registrar and Funeral Director, all of whom are based in Peterborough.I returned the call on the same number from which the previous caller had rung, in some distress and was told by someone who's lack of empathy and human engagement aptly qualified her to work for an estate agent, that I needed to re-dial and press one on the options list.So That's Sharmann Quinney, clearly happy to hound the living daylights out of you to the grave and beyond.Whilst I appreciate that a lack of humanity or moral compass are viewed as positive character traits in this profession, this has to be a new low.......
5/5
TrustpilotCan not fault the team at peterborough…
Can not fault the team at peterborough especially Amber max and Joe, any problems we had they was happy to help, we had a few bumps before moving into the property but the team at peterborough was very helpful and happy to help!!
1/5
TrustpilotDO NOT USE THESE ESTATE AGENTS
If I could give no stars I would. I am a first time buyer who has a mortgage in principle and a deposit ready, which I got through an independent mortgage broker. I had a found a property and put in my first ever offer which should be an exciting time instead I was told I needed to meet their mortgage broker to do checks before going ahead with the offer. However this is not legal! Be warned, they are bullies and try and use your lack of knowledge to make you do things that are not required. I rang my mortgage broker who rang them to inform them that checks had already be complete so this was not needed. They then did put my offer forward however I got a phone call to say it was rejected on the grounds I had not gone with their mortgage broker and the vendor wanted that security. I then explained that I have a mortgage in principle so checks have been complete if I do another check it can effect my credit so why would I do another one. I then upped my offer, I waited 4 days to hear back. I chased and ended up arguing with Rowena saying that they are bullying me into something I don't need to do and trying to make out that its something I have to do. I got an answer in the end saying my offer had been rejected as the vendor wanted the full asking price. So why wasn't I told this when the first offer was rejected? Do not use Sharman Quinney they are awful greedy people wanting bonuses for the house sale and for the mortgage.
5/5
GoogleAlexandra, was really helpful helped me understand everything that I needed even more which is great everything was perfect it was so nice to deal with her.😃 …
Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!
5/5
GoogleMichael was very helpful throughout the whole process.
Morning ZRLY, thank you for your 5 star review. We are so happy to hear that you had a good experience with Sharman Quinney
5/5
GoogleI had to move from out of area for job reasons and I found the helpful and professional advice from rowena a real tonic nothing was too much trouble also Raminta on the legal side very supportive and responsive I completed in the time scale I requested many thanks mark.
Hello Mark, thank you for leaving us your review, we really appreciate your feedback and are happy to hear that we were able to get you settled into your new home quickly.
5/5
GoogleMichael Daly at Sharman Quinney Werrington branch made our first home purchase pleasant and hassle free. He was very supportive answering all our questions and patient. He chased up the solicitors from both sides so we knew how far down the line we were. Highly recommend! Imogen & LukePositiveResponsiveness, Professionalism
Hello Imogen, congratulations on the purchase of your first home and thank you for your kind review. We hope you enjoy your new home!
5/5
GoogleEasy and very good attending And verry good house
Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!
5/5
GoogleGreat service from the team at Sharman Quinney in Werrington. The house was marketed and sold seamlessly and painlessly. We had good communication from Michael and Rowena and feel we have been well looked after during the process through to completion.
Thank you for your kind review Dean. We are more than happy to help :)
5/5
GoogleKelly from Sharman Quinney in Werrington helped us throughout our Bungalow purchase and was absolutely outstanding, as my husband had been poorly and I hadn't a clue what to do, she was on help almost 24/7. Kelly Kan, we couldn't have got our beautiful new home without you. Thank you so much. Xx
Good afternoon Rachel, thank you for taking the time to leave us a kind review. We really value our customers feedback so we are delighted to hear that Kelly provided you with an absolutely outstanding service. Wishing you all the best in your beautiful new home!
5/5
TrustpilotI would like to thank Sharon at Sharman…
I would like to thank Sharon at Sharman Quinney Market Deeping for all her help in selling my property. Sharon was on hand to answer any queries along the way and was patient and helpful. Can't thank her enough!
4/5
Trustpilotviewing as prospective investor.
Hi I recently had a viewing which was conducted by your sales agent Milly Watling, who is based at your Newark Ave branch.I am happy to report that she was professional throughout and got back to me as requested and has been able to answer any queries I have had along the way. She was friendly and helpful, but was not too pushy in a way that some agents can be......... Many thanks for your help Milly.
5/5
GoogleNearer 5* than 4* Over the years I've had some dreadful experiences with estate agents. Finding an honest one was a pleasant surprise! Also they worked hard and largely did what they said they would. Could not recommend their "In house solicitors". My thanks the Werrington Team.
Thank you so much for leaving us your review Mark
5/5
FacebookSharman Quincey have made everything so easy for me in my home since I have moved in. Any problem a appear is sorted imidiatley. Michelle is always on hand to help out with whatever I need, fantastic service. Highly recommend.
5/5
FacebookSharman Quincey have made everything so easy for us in our home since we have been here for the last year, nothing is ever a problem. Michelle is always on hand to help out with whatever we need, fantastic service.
5/5
GoogleAleksandra enabled the painful task of finding a suitable house to rent pain-free. Fast to respond with great answers to all questions - would recommend!
Good morning Leon, thank you for taking the time to leave us a kind review. We really value our customers feedback so we're thrilled to hear that you'd recommend our services :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Sharman Quinney's Peterborough office has 347 reviews across three platforms: 152 on Google, 60 on Facebook (across the whole business), 135 on Trustpilot (across the whole business).
Sharman Quinney Werrington is rated 3.7 out of 5 across all 347 reviews, and 4.7 out of 5 on Google from 152 reviews.
Sharman Quinney Werrington, Loxley Centre, Werrington, PE4 5BW, Peterborough, PE4 5BW.
