Sharman Quinney Werrington reviews in Peterborough

★★★★★ 5/5

Google

Thank you Sharman Quinney. We received excellent service from Kelly Kan. She communicated regularly during the purchase. I would recommend Kelly and the team.

Jennifer · 25 October 2021

★★★★★ 1/5

Trustpilot

Please avoid using Sharman Quinney…

Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better. The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence. You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past. When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.

Kersha · 24 January 2024

★★★★★ 1/5

Facebook

Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better. The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence. You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past. When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.

Kallum · 24 January 2024

★★★★★ 5/5

Google

I recently used Sharman & Quinney Werrington to re-mortgage my house and Luca, their Mortgage Service Consultant was so informative, supportive & helpful throughout the process. From the beginning to the end he was on hand for any random questions I had & was always patient & non patronising in his approach. Very happy lady! Thank you ⭐️⭐️⭐️⭐️⭐️PositiveQuality, Professionalism, Value

Chel · 25 October 2020

★★★★★ 5/5

Facebook

A massive thank you to the Thrapston branch, we have had the most professional and friendly service we could’ve asked for! They sold our house in a week, then unfortunately our buyers pulled out on the day of exchange! This was obviously very stressful (over Christmas) but they were straight back on it getting us lots of viewings, they have just sold it again for us (above our last offer too 😊) they have been so supportive and at the end of the phone when ever we have needed them! We would 100% recommend them!! Thank you xx

Carla · 1 February 2019

★★★★★ 5/5

Google

I would like to thank the staff at Sharman Quinney Werrington especially Michael and Katie.

June · 25 October 2022

★★★★★ 5/5

Google

Kelly Kan is a really very profession and good agent, she helped us a lot!

Marcus · 25 October 2022

★★★★★ 5/5

Facebook

After reading reviews me and my other half were concerned whether to use them for our first house mortgage, but as the house was on sale through them we thogh it will be beneficial. So we went ahead, our mortgage adviser is a lovely lady from yaxley office named Viktorija, she was soooo helpfull to us and explained everything in detail as like she was buying and arranging mortgage for her self, we have received such a professional service and lowest mortgage rates from this person that we will be celebrating our best christmas ever, the xmas spirit went from 7/10 to 10/10!!!! Thank you very much! 🍾🥂🥳 🎄

Aleksandr · 20 December 2018

★★★★★ 5/5

Google

Big thank to Kelly. She always help me and respond to email and questions.

Sankun · 25 October 2022

★★★★★ 5/5

Google

Excellent service from this branch. Couldn't recommend them highly enough and Kelly was wonderful!PositiveValue

Julie · 25 October 2022

★★★★★ 5/5

Facebook

Really helpful especially Angela who is really efficient with dealing with enquiries and always comes back with a prompt response and is always available and very pleasant to deal with .

Sarah · 26 October 2018

★★★★★ 5/5

Google

Just exchanged on my first purchase, Kelly has been extremely helpful and communicated throughout the whole process Thank You

Tomasz · 25 October 2021

★★★★★ 5/5

Trustpilot

Impressed with the service so far

Had a few teething problems since moving into my new property but Fay Wilson has always been efficient at getting someone out to help me and follows up to make sure thing are sorted helpful friendly and professional thanks Fay

Jacqui · 15 January 2023

★★★★★ 5/5

Facebook

I would recommend Amber and the team to anyone, they helped me out no end even when my credit isn’t the best and no one would help me they left no stone unturned, if anyone is looking for a house to rent go and see them, Very helpful will definitely rent though again will be the first place I go.

James · 22 June 2018

★★★★★ 1/5

Trustpilot

Avoid letting from them!

Avoid! I am renting from them the property is infested with mould they told me to ventilate the mould out! I have autoimmune disease I can’t live in those conditions they refuse to give me landlord details to speak to them directly. They rude and unprofessional. No repairs nothing is being done. I have 5 months of lease left and I lost all my belongings to mould. They by far the worse letting agents in Peterborough! Avoid at all cost !

Jah · 1 September 2023

★★★★★ 5/5

Google

Kirsty has been absolutely brilliant from start to finish, very helpful and informative, would highly recommend her.

Sean · 25 October 2021

★★★★★ 5/5

Google

Amazing agency Rhe house they have offered is beautiful and the paperwork was quick and easy Aleksandra helped us. Its one of the best Agencies we have used

Arashi · 24 September 2024

★★★★★ 5/5

Google

Sharman Quinney is a very welcoming estate agent with very professional and skillful people. Kirsty she is a mortgage advisor and Rowane in sale team. These guys goes above and beyond to help you find what is best for you!! Thanks for all your support!!!

Eve · 25 October 2023

★★★★★ 5/5

Google

It is my second time using Sharman Quinney and having Kirsty Thain as my mortgage adviser, this time was to renew our mortgage. The process was smooth and simple with Kirsty there to advise myself and my partner and to answer any questions we had. I can only praise the experience I have had and I would highly recommend their services!PositiveResponsiveness, Quality, Professionalism, Value

Claudio · 25 October 2021

★★★★★ 1/5

Facebook

We actually have a letter from a prospective buyer stating we refused to get a certifcate for the buyer when in actually fact I was trying every way possible to obtain one ,also our request to offer a lower price wasnt put to them !!! think some need to learn their job !! this was Thrapston office last year.of course when we brought it up it was all denied !

Glennis · 21 January 2019

★★★★★ 5/5

Google

I’ve recently been involved in 2 house purchase and a land purchase all through Kelly, Kelly’s response time , input & knowledge has been second to none and I highly recommend anyone who’s buying or selling to get in contact with her at this office. Looking forward to the next purchases and sales

Duncan · 25 October 2022

★★★★★ 1/5

Google

Currently being messed with again. Hopefully there will be something to salvage from this experience. Will update soon. Gemma is good at keeping in touch and seems to work hard. Mark almost tricked us into a mortgage application to get fees from us when vendor had not agreed on sale. This practice had occurred before.

Alister · 26 October 2017

★★★★★ 5/5

Google

Great experience with selling and now renting through the Werrington team. I found them very responsive to our calls and queries. Would 💯 recommend …

Lou · 25 August 2024

★★★★★ 5/5

Google

Very professional and extremely helpful l. Can't recommend the branch at wearington enough helped with renting, advice and housing! Lorraine and Kate especially have been amazing!

Tins · 26 July 2024