Sharman Quinney Werrington reviews

★★★★★ 1/5

Trustpilot

landlords steer clear

I am a landlord with two properties they looked after. For 18 months. on one property I was never paid my rent on time. I was always chasing for my money. There is no one in the office. You always have to leave a message and they don’t get back to you even my tenants had trouble reporting faults to the property as I said there was no one there for them so I would never get the message. I have had property for over 20 years and I have never come across a managing agent as bad as these. That is why I only stayed with them for 18 months. It would’ve been 12 months but you have to give them six months notice. Again I’ve never heard of that. My advice to landlords steer clear.

Adrian · 21 May 2026

★★★★★ 5/5

Google

The team at Sharmon Quinney has been amazing. They have helped us so much every step of the way. Lorraine has been particularly outstanding; we will highly recommend her. She has always been here for us, offering continuous support throughout the process. John and Kate have also been fantastic in helping us as first-time buyers. Thank you for helping me and my wife. We hope to have future dealings with you!

Saiif · 25 February 2025

★★★★★ 5/5

Trustpilot

The team at Sharmon Quinney has been…

The team at Sharmon Quinney has been amazing. They have helped us so much every step of the way. Lorraine has been particularly outstanding; we will highly recommend her. She has always been here for us, offering continuous support throughout the process. John and Kate have also been fantastic in helping us as first-time buyers. Thank you for helping me and my wife. We hope to have future dealings with you!

Saiif · 31 January 2025

★★★★★ 5/5

Google

I recently had the pleasure of working with Renate from Sharman Quinney Peterborough to purchase my first property, and I couldn’t be happier with the experience. From our very telephonic Conversation, Renate demonstrated a genuine passion for helping clients find their perfect home. Her professionalism and attention to detail were evident throughout the entire process. Renate was incredibly knowledgeable about the local market. She was always available to answer my questions, providing clear and thoughtful explanations that made the complex world of real estate feel much more manageable. One of Renate’s standout qualities was her patience. As a first-time buyer, I was often overwhelmed by the intricacies of purchasing a home, but Renate guided me every step of the way, making sure I felt confident in my decisions. I am grateful to have had Renate as my estate agent and would highly recommend her to anyone looking to buy a property. Her dedication, expertise, and friendly demeanor made all the difference in my home-buying journey.

Meji · 25 August 2024

★★★★★ 5/5

Google

Would recommend this estate agent if your looking to rent a property, both Maddison and Kate were professional and very supportive, from the initial enquiry to collecting the keys, everything was simple and very quick. Will definitely use these again in the future

Luke · 1 November 2025

★★★★★ 1/5

Trustpilot

Used the Peterborough Office

Used the Peterborough Office, absolute nightmare. They never made sure people seeing the property had a mortgage offer. The estate agent spent all of 2 minutes showing the property to prospective buyers, no selling it at all, just presenting the rooms, this is the kitchen, this is the bedroom what a farce. Kept my property with them for 3 months a couple of viewings and no sale, might be their terrible sales technique. Put it with Mandairs Peterborough and sold within 2 days, and that’s the difference between someone who can’t be bothered and someone that goes all out to sell a property. Save time and money and use Mandairs.

Barbara · 10 September 2026

★★★★★ 5/5

Google

Had a great experience with the team here. Lorraine Fox was simple amazing- very proactive in ensuring that there was no delays in the process. Kind hearted soul who made us feel at ease from the very start. Always willing to go the extra mile and was able to honour our requests even at short notice. Thanks also to Jonathan williams for all your help throughout the process. Simple Amazing team!

STEPHANIE · 24 September 2024

★★★★★ 1/5

Trustpilot

Dealt with the Peterborough PE1 branch

Dealt with the Peterborough PE1 branch. Highly unprofessional and inexperienced staff. The man that came out to take photos and allegedly draw up a floor plan, failed to. The photos weren't so bad. No floor plan drawn up for several days, posted our property on their site without the floor plan. When it was done, the floor plan was totally incorrect! Then was promised call backs from the office but received nnone. Reported all this to the Manager Mike who said "take your property off with us then!" ????!!!! Shocking service, I guess if the manager is like that then what else can one expect. Worrying experience

Miz · 11 July 2025

★★★★★ 5/5

Google

I would like to thank everyone at the werrington office with the sake of my house on Fulbridge Rd I would like to say a special thank you to Lorraine Fox for all the help and advise she gave me at this stressful time, she made the process less stressful for me and was always there when I needed her I would highly recommend them

Dorothy · 10 October 2024

★★★★★ 1/5

Trustpilot

Very disappointed with the whole sales…

Very disappointed with the whole sales process. It started even before we entered into the contract, when the papers we were sent for signing had the wrong address for the property we were selling. Apparently the system wouldn’t allow them to select the correct address, but as we didn’t want to be seen to be selling someone else’s property we insisted on it being fixed, and after many emails back and forth it turned out it was in fact possible to update it to the correct address. That was just the beginning. It took several weeks to get the property on the market. The agency then published the wrong photos as well as wrong information about the property itself, which, although we spotted it immediately and asked them to take down the ad until the errors had been corrected, stayed up for another three days. Long enough to put potential buyers off. It then took another week if not more to get the agency to correct the ad (on two occasions one error was removed and another one added) and get it back online. During this period the agency were unresponsive and difficult to get hold of and it seemed as though they only made an effort when pushed. We, on the other hand, were growing impatient to get the property on the market after long delays. When the ad was finally up we noticed that the presentation video made up from the photos of the property, still contained the wrong photos, but by this time we were so fed up we just let it slide. What we really wanted was to move to another agency as soon as possible, but since Sharman Quinney has the longest sole agency period of any agencies we’ve encountered (24 weeks compared to the usual 12 weeks), we had no choice but to remain. In the end the property was not sold, they did not seem to make any efforts to market it but instead sat on their hands and waited for business to come to them. We also had no feedback during the process unless when we asked for it repeatedly, not even when we were told several viewings were booked and the potential buyers cancelled were we informed. It’s the worst agency we’ve dealt with and we were happy when we were finally able to move to a more professional one.

Elin · 18 May 2025

★★★★★ 5/5

Google

Cannot thank Michael and his Team for making our sale and forward purchase as easy as possible. ( believe me and Michael will agree, I am NOT an easy customer !!) Michael has personally been there all of the way. Our initial Buyer pulled out but Michael quickly secured us a new Buyer. He is hands on with the Solicitors on all sides. Katie Staggs who also assisted with the post offer ongoings is an asset to SQ. Well done SQ. Would highly recommend you . Wendy

Wendy · 25 October 2023

★★★★★ 5/5

Google

My experience with Sharman Quinney was absolutely amazing. The staff always helped me out with my enquiries and responded to me straight away. Especially Rowena Thistlewood she speeded my process up and chased my solicitors up for me to speed the process up. She was always very polite and helpful. The estate agent was very professional amd ensured my answers were fully answered and understood. Once again thanks to Rowena Thistlewood for your first class service. I would truly recommend Sharman Quinney.

Misba · 25 October 2023

★★★★★ 5/5

Trustpilot

House searching

Earlier this year we were searching to buy a property in Oundle and desperate to move to the area. Linda McMullan is an outstanding estate agent. All the agencies we registered with made little to no contact with us and it was down to us to chase them to see if they had new properties coming to the market. This was not the case with Linda. Linda rang us weekly to see how our search was progressing, kept us informed of events happening in Oundle and what properties were coming to the market. She was formidable in our house search and even at the end when we found a property with another agent, Linda kept in touch and helped our transition to moving up to Northamptonshire. Linda is a total professional and with confidence I would happily sell any property via her as I know the service I received as a house seeker was professional, caring and supportive. Thanks very much Linda.

Nat · 17 October 2023

★★★★★ 5/5

Google

We'd like to personally thank Kelly and the Werrington team for helping us navigate the sale of our rental property to a successful conclusion. The sale from start to finish was handled efficiently, professionally and with sensitivity all the way through. We were kept fully informed of all developments as the sale progressed, Kelly and the team were always warm and welcoming whenever we visited the office. The sale was as stress free as it possibly could be......"thank you".

M · 25 October 2023

★★★★★ 1/5

Trustpilot

Rented a property of them

Rented a property of them . When ww left august30th 2025 we left the place spotless and better condition than when we moved in. Its now mid sept and we still have not got our deposit. Bullshit excuses like the landlord hasnt got an email .the land lord has gone on holiday. The landlords signature was different. Still no return of deposit. We are now starting legal proceedings.

Derek · 10 September 2026

★★★★★ 1/5

Trustpilot

After they take your money for the…

After they take your money for the deposit in case you are not accepted you wait weeks until you receive your money back. Almost 2 weeks and i ve been calling them daily and emails to tell me today ohh we forgot we will do the refund today. Begging for my own money and Ineta the agent said ohh wait for your money another 3-4 days on a rude and raised voice

Alexandra · 5 August 2026

★★★★★ 3/5

Trustpilot

Was ok at first were helpful in wanting…

Was ok at first were helpful in wanting me to find a property as they had sold mind , it fell threw twice and took over a year for me to move , in the end when it finally went threw and I had moved I never heard from them they had got there money and that’s all that mattered to them , I think it’s very rude of them to not get in touch and say thankyou .

Wendy · 13 June 2026

★★★★★ 5/5

Google

Kelly Kan has been absolutely brilliant from first visiting me to give a valuation right through to eventual exchange of contracts. She has been extremely helpful with dealing with all the different aspects of selling my home. She is very efficient and professional. The most important thing for me is that she keeps in touch and communicates regularly with updates, and keeps me informed of progress as the process has gone along. Thanks so much Kelly.

Gill · 25 October 2023

★★★★★ 5/5

Google

Aleksandra our agent was absolutely brilliant when organising our viewing and showing us around the property. Due to us travelling a distance we found ourselves stuck in traffic. She waited for us to arrive and the welcome was so warm and friendly. Any questions we had were answered with so much detail and care. We were so thrilled with how quick she made the application process begin. Absolutely fantastic experience! Thank you Aleksandra.

Jessica · 29 November 2023

★★★★★ 5/5

Trustpilot

Sale of house

I cannot thank the staff at Sharman Quinney Werrington enough on the recent sale of my house. Lorraine Fox was exceptional and so helpful she couldn't do enough for me and helped me through a very stressful time and made my move very easy and Thank you to all the staff i highly recommend them.

Dorothy · 4 October 2024

★★★★★ 5/5

Trustpilot

Naz Magumder was very helpful and kept…

Naz Magumder was very helpful and kept me informed all the way a long the line with regard the tenancy

Susan · 20 July 2026

★★★★★ 5/5

Trustpilot

Excellent customer experience

As a first-time property buyer in the U.K., Chloe was instrumental in guiding us through the process from start to finish. Chloe was helpful during our searches, which ensured we made informed decisions. Chloe kept us informed every step of the way, and any questions we had (of which we had many) were clarified without hesitation or annoyance. There were hiccups along the way that were clearly communicated and resolved promptly. Overall, it was a pleasant and positive experience with Chloe from Sharman Quinney.

Charmaine · 2 December 2024

★★★★★ 5/5

Google

Fantastic Estate Agents, all the staff are great especially Michael who kept in contact with us every step of the way. He always answered the phone to us or rang us back when he said he would, if he was out of the office. He was professional, efficient and just as important to me, cheerful with a great sense of humour, which certainly helps take away the stress of moving home. Kelly showed us the property, she was very knowledgeable about the property and the area. She didn’t rush us during the viewing despite other viewers waiting. She knew how interested we were and she gave us confidence to go through with the sale. Great decision as we love our new property so much. I would not hesitate in recommending this estate agents for buying or selling. Great service, thank you.

Jan · 25 October 2022

★★★★★ 5/5

Trustpilot

Above and beyond - thanks Becky!

We've recently sold our property with the Thrapston branch, and although it was an awful process with a lengthy chain and some terrible solicitors / other agents involved, our experience with Becky was amazing. Becky communicated everything to me, numerous phonecalls and emails on some days, and she was consistently helpful. Becky went above and beyond, and appreciated that moving house is one of the most stressful experiences, and a lot was riding on our sale.

E · 16 December 2024