Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently had my property valued by Kelly. What a wonderfully easy process. Kelly was friendly, informative and courteous. She filled me in on the current market values, the area, and answered all questions about the potentials of the properties values with ease and confidence. All Gov guidelines with covid were also followed to a T. Thanks so much. Will 100% recommend and will use SQ again for sure.PositiveProfessionalism
Owen · 25 October 2022
Agent replied · 24 October 2024
Thank you for leaving us your review Owen. We are so pleased to hear how happy you are with the service provided by Kelly and really appreciate your recommendation!
★★★★★ 5/5
GoogleKelly was fantastic throughout my move and the transaction of the property. Throughout the process Kelly was brilliant, and went above and beyond to organise and sort everything help me move into my current property (even organising a key collection from her home, which allowed me to collect the key more effectively). Throughout the process, Kelly was was efficient and effective in her communication and professional throughout the whole process, ensuring everything was done promptly. I would highly recommend Kelly as an estate agent for any seller or buyer and I just wanted to say thank you for your hard work, which allowed the process to a lot smoother, as the move was a difficult transition. Thank you.PositiveResponsiveness, Quality, Professionalism
Jamie · 25 October 2020
Agent replied · 24 October 2024
Morning Jamie, it's so great to hear how smoothly your move went and that you were well looked after by Kelly. Thank you for taking the time to leave your review. All the best in your new home
★★★★★ 5/5
GoogleLorraine, Chloe and Colin made moving extremely easy, from valuation to viewing, to mortgage negotiations, everything was very organised and we were always informed of any updates. 100% recommended and will definitely use SQ again in the future
Daniel · 24 September 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Lorraine, Chloe and Colin.
★★★★★ 1/5
FacebookOur Sharman Quinney Mortgage Advisor is the worst, she has no integrity thinks it’s OK to lie to clients for months saying that a mortgage has been applied for when it hasn’t. When asked for information about our mortgage application months later when we still haven’t heard from the mortgage company she wouldn’t give it to us and takes the typically tactile approach of telephoning us instead of responding in writing so her incompetence isn’t traceable in writing.
Absolutely incapable of aligning client expectations accordingly, not proactive at all, lacking in customer service skills and evidently incompetent.
We’ve been told by her ‘I’m really sorry it’s completely my fault that your mortgage application wasn’t submitted’ but the woman clearly couldn’t give a toss about the impact this has on us as a client.
It doesn’t bode well that we’ve not been offered someone more senior to handle this matter and I really believe she’s just hiding her own mistakes from management. No compensation offered at all!
Sharman Quinney Management please put some transparent information on your website about what clients are meant to do in these situations as you seem to have forgotten you work for your clients and it really comes across that your more invested in your relationships with your mortgage providers who pay you a commission.
Melissa · 4 September 2020
Agent replied · 22 May 2026
Morning Melissa, I'm sorry to hear this. Could you please message us here with your contact details? I will then pass this over to someone from the mortgage team. Many thanks
★★★★★ 5/5
GoogleI am very happy to share my experience with sharman Quinney Werrington letting team and I highly recommend to anyone about this team.They helped us through out the process and answered all the questions and doubts,Moreover, they helped us to complete the paperworks as quickly as possible.Firstly we had a chat with Aleksandra and then by Kate larholt.
I had previous experience with other agencies but from sharman Quinney team I am much happier and comfortable with them.They handled very friendly, professionally and open minded to everyone with their passion on work.
We are very grateful and thankful the whole team and especially to KATE LARHOLT.❤️
Chinnu · 10 December 2024
Agent replied · 23 November 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Aleksandra and Kate.
★★★★★ 5/5
GoogleKelly and Michael were fantastic throughout my transaction. I have always rated Sharman as a firm due to past dealings and Werrington went above and beyond and had my house sold in a matter of weeks. Michael followed up every stage with their in house conveyancers and kept me fully up to date. Calls and emails always returned and everything was done promptly. Would always recommend this team and thanks for all your hard work!PositiveResponsiveness, Quality, Professionalism, Value
K · 25 October 2020
Agent replied · 24 October 2024
Good afternoon Kirk, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we are delighted to hear that our team at Werrington went above and beyond and were able to sell your house in a couple of weeks. I will pass on your kind feedback to Michael & Kelly.
★★★★★ 5/5
GoogleAll I say big thanks to Michael and to kirsty done all the hard work through the journey purchase the 14 Churchfield Road they are really hard worker to sharman Michael and kirsty dervse the pay rise even kirsty day off she was still up dating me to help thanks again will look forward in the future to come back to sharman quinney 😊I am well pleased with them to Michael and kirstyPositiveProfessionalism
Syed · 25 October 2021
Agent replied · 24 October 2024
Thank you so much for leaving us your kind review :)
★★★★★ 5/5
GoogleI cant thank you enough for making my wish come true finding the home iv always dreamed off.the warmth and kindness of ur phone manners understanding and sharing my excitement ment the world too me.the waiting for processes proved stressful to me ...but u all guided me through it.i always fear the worst it's my own silly fault.my land lady is so lovely and the other residence at heritage so so welcoming too.i will always recommend u all thank u again😀😀
Anna-marie · 10 November 2024
Agent replied · 9 November 2024
Thank you for your review and recommendation, we really appreciate your kind words and were more than happy to help!
★★★★★ 5/5
GoogleI found all of the staff easy to get along with and they also helped me with some paperwork to send off to the solicitors as I did not have access to a printer as I was visiting from
Overseas a lot.
From the junior to senior staff and other departments, whoever I spoke to made sure I was helped.
The office I thought was proactive and listened to my ideas and thoughts and were open to working ideas.
Overall my contact and experience was excellent and although all were excellent I would like to point out that one person in particular on their day off did text me when I had some questions. So thanks Rhys however please forgive me if your name is. It spelt correctly.
Five stars all round folks and have a lovely Christmas and well deserved break.
Lee clark.
Lee · 29 December 2023
★★★★★ 5/5
GoogleJust completed on our first house with Lorraine Fox from Sharman Quinney & Junior Taylor both were exceptional considering all the hoops we had to jump through.
Told Lorraine what we was looking for and on the day she showed us 3 houses and the last 1 was it, she kept in touch throughout the process.
Junior stuck with us through the challenges of securing a mortgage and teething problems with surveyors but we got there in the end.
Thank you
Shaz · 10 October 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Lorraine and Junior. Wishing you the best of luck in your new home!
★★★★★ 5/5
TrustpilotBought a house
Bought a house, sold a house. Both went through easily and cleanly. The Market Deeping team were attentive and kept us up to date at all times.
Nigel · 10 December 2025
★★★★★ 5/5
GoogleWe have completed our home sales process, it was a wonderful experience in all the check points the team done a wonderful job especially Renate Leistner, thanks to the entire team.PositiveResponsiveness, Quality, Professionalism, Value
Jithesh · 25 August 2024
Agent replied · 24 October 2024
Thank you so much for leaving us your kind review Jithesh. We hope you are happy in your new home
★★★★★ 5/5
GooglePhil was superb and a massive help throughout my process. He was always on hand to provide assistance, advice and support to ensure I was getting the best rate possible in connection with my mortgage application. Thank you Philip Greaves, for being so personable and going above and beyond!
Javon · 25 October 2023
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Phil .
★★★★★ 1/5
TrustpilotTried to rent a flat with them
Tried to rent a flat with them. Explained everything regarding my addresses and they said it’s going to be okay. 10 days later they turn around and say your application has been denied and won’t send my holding fee back and claim I lied on the application. The agents rush applications and the whole system is looking to fail your application so they keep the holding fee. Don’t go with them they will cheat you. Not helpful and treat you like a machine with no feelings. Even out the phone down on me when I request to speak to a manager to get a better explanation. Very sad.
Tawazz · 17 October 2025
★★★★★ 5/5
TrustpilotExcellent service
I’ve just bought my first flat in Cambridge through Sharman Quinney. They were a pleasure to work with. Maria was amazing - really calm, helpful and kind throughout the process. It made a big difference, thank you.
Mary · 12 August 2025
★★★★★ 5/5
TrustpilotFantastic service
Fantastic service, would definitely recommend. Jonathan, Lorraine and Renate were extremely helpful and kept me up to date throughout the whole process. Jonathan went above and beyond by checking on my property as it was left empty for three months. This gave us peace of mind and helped make the experience a lot less stressful. Definitely the best estate agent I have ever used.
Jennie · 22 August 2024
★★★★★ 5/5
GoogleWent to see the team as I wanted to sell my flat and buy a house,the lady who was dealing with me was called Kelly she was outstanding she made is all so easy for me,not only did she sell my flat at a price more than what I wanted she then found me the house I was looking for,this lady is great a credit to your business thank you Kelly
Nicholas · 25 October 2020
Agent replied · 24 October 2024
Good morning Nicholas, thank you for taking the time to leave us a review. We really value our customers feedback so we are thrilled to hear that Kelly provided you with an outstanding service. I will be sure to pass on your kind words.
★★★★★ 5/5
GoogleVery pleased with the service from Sharman Quinney, Werrington. Kelly was quick to market our property and I was impressed with the number of viewings we had booked, she was very proactive. Michael the Branch Manager was very professional throughout and a calming and reassuring voice at the end of the phone at what is a naturally stressful time.
Thanks to all the team :-)PositiveProfessionalism
Stefanie · 25 October 2021
Agent replied · 24 October 2024
Thank you so much for leaving us your lovely review Stefanie :)
★★★★★ 5/5
GoogleShaman Quinney (Werrington) provided a first rate service in my search for a property. Communication was excellent and a special thank you to Renate who proved so helpful and pleasant at all times.
John · 26 June 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Renate.
★★★★★ 1/5
TrustpilotThey will never stop calling you
I have had two interactions with this company. I bought a property in 2018 marketed through them, and they failed to attend a valuation appointment in 2025. We have no ongoing business with them.
Sean · 9 September 2026
★★★★★ 5/5
TrustpilotThank you!!
A big thank you to Lorraine, John and Renate at the Werrington Branch for their highly professional service selling our house. Would definitely recommend them.
Susan · 5 October 2024
Agent replied · 24 October 2024
Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Lorraine, John and Renate.
★★★★★ 5/5
TrustpilotMany thanks to Olly and Tawnee
Many thanks to Olly and Tawnee. Good customer service. Communication is key and they both went above and beyond helping me at a worrying time. You were both BRILLANT.
Linda · 9 September 2025
★★★★★ 1/5
TrustpilotUnethical Practices.
Tried to buy a house with these guys. They pulled every dodgy trick in the book. After my offer was accepted. They told me it was a vital part of the process that I drive to their office in Peterborough to attend an in person meeting.This meeting had nothing to do with my purchase, instead they tried to pressure me into buying various products - including life insurance. Not something I need, and certainly not something I'd buy from an estate agent. That was a 2 Hour round trip to have someone attempt to sell me financial products I didn't ask for, and clearly didn't need. They clearly thought that just because I'm a first time buyer - that I was born yesterday. Everything they do takes weeks. Communication was awful, my main point of contact left the business - but I wasn't told, leaving me completely in the dark. They didn't even put an out office on. I was fully prepared with a deposit and mortgage offer, and had no chain it should have been a simple purchase. In the end it was almost 6 months between me having an offer accepted and getting the keys.
J · 13 May 2023
★★★★★ 5/5
GoogleThank you for your hard work and professionalism, especially Michael and Kelly who worked well as a team and kept everything moving along smoothly. They were always prompt to reply with updates and key guidance which was greatly appreciated. The conveyancy solicitor was also very proactive and helpful. I have used Sharman & Quinney before and would happily recommend them .
Heather · 25 October 2021
Agent replied · 24 October 2024
Morning Heather, thank you for your lovely review. We're thrilled to hear how smoothly your experience with our Werrington team and how well looked after by Michael and Kelly you were
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