Sharman Quinney Werrington reviews in Peterborough

★★★★★ 5/5

Google

Aleksandra was fantastic throughout the entire process. Highly recommend!

Benji · 7 February 2025

★★★★★ 3/5

Trustpilot

Estate agent good, avoid broker/solicitor

Very happy with the service received from Sharman Quinney estate agent, Linda McMullan at the Oundle office was amazing throughout the house buying process, easy to reach, knowledgeable and always happy to help. Katie Staggs was also a pleasure to deal with and pushed for completion at every stage!! Highly recommend. However per the other reviews there was a big push for me to use their in house broker, not a very nice tactic. Even though I had an AIP from NatWest I still had to have a quote from their mortgage broker in their words ‘for my offer to be seen as genuine’.Also Sharman Quinney solicitor were not the best, creating an unnecessary 2 month delay due to not actioning a simple charge removal in good time.

Joe · 11 October 2022

★★★★★ 1/5

Trustpilot

Will never use again

Will never use again. Have been waiting over 2 weeks now for the Peterborough letting branch to pay me the 6 month upfront rent my tenants have paid but they keep putting me off by firstly saying the account wasn’t active on there side and then once the account was active they stated they have to wait for the accounts department to transfer the money into my bank account with no time scale as to when this will be. Also when they agreed to let my property for me they stated there was a promotion on and the cost would be £450 plus VAT but they charged me £750 plus VAT. Poor communication and no customer service. I have put in a formal complaint.

Fdgdfg · 30 May 2025

★★★★★ 2/5

Trustpilot

Poor communicators

Instructed SQ Thrapston to sell 2 properties. Was pushed towards their favoured conveyancers, the first I rejected due to terrible online reviews. At viewings their performance was decidedly average; not interested in attending viewings after 5pm. Had one offer which was based on a viewing I did. Once we had accepted an offer the selling office lost interest and passed over to the sales progressor who was generally ineffective. No attention to detail whatsoever and poor/inaccurate communication. Ended up dealing with the agent for our purchase because emailing/calling SQ generally a waste of time. On completion not even a phone call or email thanking us for our business. A lot of our problems in the chain were not their fault but they made a tortuous chain worse by their poor communication skills. Would never use again.

Dominic · 29 May 2025

★★★★★ 5/5

Google

Just moved into our first rented property so had no idea what we were doing throughout most of the process. The staff that we dealt with were the most patient and understanding we could have asked for. So kind, knowledgeable and helpful! Really friendly and couldn't have asked for more from them. We mostly had a staff member called Aleksandra who was incredible, and also dealt a bit with Kate who was also wonderful. Great team.

Becca · 28 March 2024

★★★★★ 5/5

Google

Helpful, friendly & knowledgeable. Amazing service from Kelly Kan at the Werrington Branch - helpful & friendly throughout! Dealt with all my concerns & ensured communication between buyer/seller/solicitor. Truly went above & beyond. Thank you!

Chris · 25 October 2023

★★★★★ 5/5

Google

We found all the staff at the Werrington office provided a very friendly and professional service. In particular, Katy Staggs was excellent. She always returned our calls and progressed any issues or questions that we had. We would also like to thank Kelly Kan for setting up her very efficient handling of the sale.

David · 25 October 2021

★★★★★ 5/5

Google

As we have come to expect from Kelly and the team as Sherman Quinney, we received a truly professional and efficient service on our latest property sale. Thank you Kelly and everyone that helped to make the process so painless. Regards Linda and Richard TowersPositiveResponsiveness, Professionalism

Linda · 25 October 2022

★★★★★ 5/5

Google

The team at Sharman Quinney is so amazing , the service was exceptional. Made us think we were buying a property when in fact we were only looking to rent. Kate , Alex and Faye all are so amazing 👏. We forever grateful for the support we recieved through out the property.

Clayton · 19 March 2025

★★★★★ 5/5

Google

Great service, really friendly and professional, Phil was able to work with a challenging set of circumstances and have now received a brilliant mortgage offer! Would highly recommend!

Ruby · 27 February 2024

★★★★★ 5/5

Google

Aleksandra was extremely helpful. It was an easy and great experience overall

Keira · 10 November 2024

★★★★★ 3/5

Trustpilot

Buying with Sharman Quinney

Couldn't fault Sharman Quinney up to offer acceptance. Mortgage advice from Sophia was helpful and transparent, and negotiations were smooth with Tom too. However, there was a noticeable drop in customer service once the offer had been accepted. Often couldn't get hold of the estate agents on the phone, and had to actively ask them about what was needed next. The agent in charge of post-offer viewing was also 20mins late, just due to forgetting the viewing, which just helped to show the deprioritisation after offer acceptance.Overall was a good experience, and at the end of the day no mistakes were made and the property purchase went through, but there were things they could have done to make the post-offer journey a lot smoother and more fulfilling.

Conor · 17 May 2022

★★★★★ 5/5

Google

Just sold my property via Kelly at S&Q. From start to finish Kelly was very approachable, friendly and professional. Kelly kept me up to date throughout the sale, returning my calls quickly and answering emails promptly. Thank you again Kelly for all your help.

Rachel · 25 October 2022

★★★★★ 1/5

Trustpilot

Disgusting behaviour

Disgusting behaviour, this is a joke of an estate agency all they do is copy and paste, they’ve recently copied and pasted a description from a nearby property simply because they couldn’t be bothered to write content properly, previously they had 4 bullet points, on top of that the picture quality is so poor it looks as though it’s been done with a phone, they left a house alarm going off for hours and the icing on the cake they told the vender to drop the sale of their property by 20k as they’ve had no interest, perhaps if they’d taken the photos and done a description the vender would have more interest. So what exactly they are being paid for other than to copy and paste and take some shoddy pictures is well beyond me. Save your money and headache go elsewhere there are plenty of decent agencies that will look after you in such a stressful time.18 Oct reply: Unable to reply to Sharman Quinney so in answer to your question it is the Peterborough branch. We are not with them, its our neighbour who is with the, its the Peterborough branch that has copied our advert

Rebecca · 18 October 2023

★★★★★ 5/5

Google

Kelly was brilliant with our sale. She was always so prompt to answer any questions and nothing was trouble for her. Michael, Rowena and rest of the team are very helpful and kept us updated with viewings, feedback and progress throughout the process. Thank you all for all your help

K · 11 January 2022

★★★★★ 2/5

Trustpilot

Dealing with the Great shelford branch…

Dealing with the Great shelford branch for selling . Up to last week they had such a large turnover of staff and a lot of our paperwork and photos have gone missing of ours . Not happy at all with them . They apparently now have a whole new team so Im hoping that things will improve we wait and see . Since a young lady named Alice joined them 3months ago things seem to improve . She paid a visit to our home on the market again due to the present economic current climate of mortgage rates increasing and she had done more in one week than any of the others in the past . So well done Alice you deserve a quick promotion for trying to make things better and restore my faith in the company .

Pauline · 28 September 2023

★★★★★ 5/5

Google

Thanks and appreciation to all the team and especially Kelly who was such a massive help in making the process of selling my property a fairly straightforward process. Thoroughly recommended!

Wendy · 25 October 2023

★★★★★ 5/5

Google

.Very happy with their service through out the selling and buying ,their conveyancers are brilliant would recommend them highly. Kelly Kan has been with us from the start gave any help and advice we needed along with Michael Daly Many thanksPositiveResponsiveness, Professionalism

Pat · 25 October 2022

★★★★★ 1/5

Trustpilot

Terrible experience, avoid

Terrible experience. Be warned and avoid. This was my first experience selling a property and Sharman Quinney, and Adam Tanswell in particular, were a nightmare to deal with. It started out with a few small warning signs as Adam came to our home and he seemed a bit pushy, but we went ahead with advertising our property with them, if only we’d gone with our instincts and not assumed all agents are like this.After an initial 2 weeks with 4 viewings (none of which came to anything), things cooled off very quickly. We went several weeks with few viewings or communication and had to push them for updates. After 6 weeks we were getting really disheartened and asked if we could give 30 days’ notice and give someone else a go (Adam made it clear when we met, we could give 30 days’ notice to end the contract). Their response was to send excerpts from the contract highlighting that 30 days could only be given after week 25!! And if we advertised with anyone else their fees would go up considerably and they would try to block any sale independent of them or seek their inflated fees on top.It was a really intimidating and stressful time, they should have tried to address our concerns and offered advice and reassurance rather than point to the contract points in their favour.We got advice to take it to an ombudsman who would be very concerned by such a long length of contract and poor terms, but despite this we waited out the 25 weeks to be free. We received more no shows than viewings (few of either) and towards the end of the contract they tried to pressure is into selling to a property developed for well under the asking price.To make matters worse, once the contract ended, they sent us a bill for £150 for their advertising and requested we pay it within 3 days. Ironically, we couldn’t get any reply from Adam or Mike Sharman when we wanted advice towards the and of the contract, and they were slow to respond to requests to remove our ads after the contract ended, but quick to send us this bill and request immediate payment (twice in two days). There are plenty of much better agents out there, and we’ve had a much better experience now we’re with someone else. Avoid Sharman Quinney and Adam Tanswell.

Kim · 11 November 2021

★★★★★ 1/5

Trustpilot

Harassment

Haven't even got my house for sale with them and keep cold calling me hounding me to use them to sell it. If I want to sell my house with you I will call you and for future reference I won't be using you

Mr · 4 March 2026

★★★★★ 5/5

Google

Kelly at Sharman Quinney Werrington is superb her commitment to helping me was second to none. Kelly is amazing at what she does and she goes well above and beyond anyone I’ve ever come across in the property buying and selling industry. Carnt fault her!! Brilliant service.

Prabjit · 25 October 2021

★★★★★ 5/5

Trustpilot

Very helpful and all nice and hardworking people!

Right from day one we were treated very well, all the staff at Thrapston were fantastic,James was so helpful, kerry was the one that I spent most of my time talking to, and she was so helpful! and thank you Lucy and Mariella, never had a problem during the sale of our Bungalow! But all the staff were great and could not have done a better Job, Thank You all!

Graham · 10 November 2022

★★★★★ 1/5

Trustpilot

Avoid if at all possible.

Lived in multiple different rented places over ~10 years (i move around a lot with work) and SQ are by far the worst letting agent i have ever used.Staff are uncommunicative, slow and incompetent. The online reporting system for faults is excellent - but never used by the staff. Not a single fault we ever reported was ever fixed - apart from the massive water leak we had which we fixed ourselves and then billed them for. There is no emergency out of hours contact number so tenants are left to fend for themselves in such situations.In the year we rented with SQ - they never ONCE answered the phone, and only occasionally responded to emails.On several occasions, we tried to visit the letting agent branch directly to complain- only to find the door locked (despite being during normal opening hours) and no one around. We even had to wait outside and have someone unlock the door to hand our keys back.It is by no means evident what, exactly, these people do for their money. You'd be much better off taking your chances with another agent, or renting directly from the landlord. Heed my warning - avoid SQ if at all possible.

ANON · 2 June 2021

★★★★★ 5/5

Google

Great experience Kelly was very helpful and professional would recommend them to anyone I'd like to thank you all for your help In this stressful time

Lawrence · 25 October 2023