Trusted Agent profile · Peterborough

Sharman Quinney Werrington reviews in Peterborough

3.7

★★★★★ Good

347 reviews across 3 platforms

Loxley Centre, Werrington, PE4 5BW, Peterborough, PE4 5BW

Sharman Quinney's office in Peterborough, at Loxley Centre, is rated 3.7 out of 5 across 347 reviews on three platforms, including 152 Google reviews rated 4.7.

Google logo

4.7 / 5

152

Reviews on Google

This office

Facebook logo

3.7 / 5

60

Reviews on Facebook

Business-wide

Trustpilot logo

135

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Peterborough office, from every platform, shown as written. First names only.

5/5

Google

Phil was superb and a massive help throughout my process. He was always on hand to provide assistance, advice and support to ensure I was getting the best rate possible in connection with my mortgage application. Thank you Philip Greaves, for being so personable and going above and beyond!

Javon · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Phil .

1/5

Trustpilot

Tried to rent a flat with them

Tried to rent a flat with them. Explained everything regarding my addresses and they said it’s going to be okay. 10 days later they turn around and say your application has been denied and won’t send my holding fee back and claim I lied on the application. The agents rush applications and the whole system is looking to fail your application so they keep the holding fee. Don’t go with them they will cheat you. Not helpful and treat you like a machine with no feelings. Even out the phone down on me when I request to speak to a manager to get a better explanation. Very sad.

Tawazz · 17 October 2025

5/5

Trustpilot

Excellent service

I’ve just bought my first flat in Cambridge through Sharman Quinney. They were a pleasure to work with. Maria was amazing - really calm, helpful and kind throughout the process. It made a big difference, thank you.

Mary · 12 August 2025

5/5

Trustpilot

Fantastic service

Fantastic service, would definitely recommend. Jonathan, Lorraine and Renate were extremely helpful and kept me up to date throughout the whole process. Jonathan went above and beyond by checking on my property as it was left empty for three months. This gave us peace of mind and helped make the experience a lot less stressful. Definitely the best estate agent I have ever used.

Jennie · 22 August 2024

5/5

Google

Went to see the team as I wanted to sell my flat and buy a house,the lady who was dealing with me was called Kelly she was outstanding she made is all so easy for me,not only did she sell my flat at a price more than what I wanted she then found me the house I was looking for,this lady is great a credit to your business thank you Kelly

Nicholas · 25 October 2020

Agent replied · 24 October 2024

Good morning Nicholas, thank you for taking the time to leave us a review. We really value our customers feedback so we are thrilled to hear that Kelly provided you with an outstanding service. I will be sure to pass on your kind words.

5/5

Trustpilot

A pleasure

We met Craig,who showed us around the house we were looking at Very knowledgeable respected the vendor and property. In short been on the planet a long time and he is the best agent I've ever had to deal with Thank you Craig

TIM · 28 May 2025

5/5

Google

Very pleased with the service from Sharman Quinney, Werrington. Kelly was quick to market our property and I was impressed with the number of viewings we had booked, she was very proactive. Michael the Branch Manager was very professional throughout and a calming and reassuring voice at the end of the phone at what is a naturally stressful time. Thanks to all the team :-)PositiveProfessionalism

Stefanie · 25 October 2021

Agent replied · 24 October 2024

Thank you so much for leaving us your lovely review Stefanie :)

5/5

Google

Shaman Quinney (Werrington) provided a first rate service in my search for a property. Communication was excellent and a special thank you to Renate who proved so helpful and pleasant at all times.

John · 26 June 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Renate.

5/5

Trustpilot

Thank you!!

A big thank you to Lorraine, John and Renate at the Werrington Branch for their highly professional service selling our house. Would definitely recommend them.

Susan · 5 October 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Lorraine, John and Renate.

1/5

Trustpilot

Unethical Practices.

Tried to buy a house with these guys. They pulled every dodgy trick in the book. After my offer was accepted. They told me it was a vital part of the process that I drive to their office in Peterborough to attend an in person meeting.This meeting had nothing to do with my purchase, instead they tried to pressure me into buying various products - including life insurance. Not something I need, and certainly not something I'd buy from an estate agent. That was a 2 Hour round trip to have someone attempt to sell me financial products I didn't ask for, and clearly didn't need. They clearly thought that just because I'm a first time buyer - that I was born yesterday. Everything they do takes weeks. Communication was awful, my main point of contact left the business - but I wasn't told, leaving me completely in the dark. They didn't even put an out office on. I was fully prepared with a deposit and mortgage offer, and had no chain it should have been a simple purchase. In the end it was almost 6 months between me having an offer accepted and getting the keys.

J · 13 May 2023

5/5

Trustpilot

Many thanks to Olly and Tawnee

Many thanks to Olly and Tawnee. Good customer service. Communication is key and they both went above and beyond helping me at a worrying time. You were both BRILLANT.

Linda · 9 September 2025

1/5

Trustpilot

Worse experience I have ever had

Worse experience I have ever had. Get everything in writing from them and even if you do, they will never fix any issues and lie to you and ignore emails for weeks! The most unprofessional agency I have ever dealt with. DO NOT DEAL with this agency!

Id · 25 May 2026

5/5

Google

Thank you for your hard work and professionalism, especially Michael and Kelly who worked well as a team and kept everything moving along smoothly. They were always prompt to reply with updates and key guidance which was greatly appreciated. The conveyancy solicitor was also very proactive and helpful. I have used Sharman & Quinney before and would happily recommend them .

Heather · 25 October 2021

Agent replied · 24 October 2024

Morning Heather, thank you for your lovely review. We're thrilled to hear how smoothly your experience with our Werrington team and how well looked after by Michael and Kelly you were

5/5

Google

Sharman Quinney Werrington team were very helpful in dealing with the sale of my house. Special thanks to Kelly who went above and beyond to help me . Would certainly use them in the future and would recommend their services.

Martyn · 25 October 2023

Agent replied · 24 October 2024

You're very welcome Martyn. Thank you for leaving us your kind review.

5/5

Trustpilot

Distasteful service turned around by Fay Wilson

My 5-star rating belongs to employee - FAY WILSON only. My family had to leave a property manager by SQ early (before the end of our contract) as we suddenly had to move to another city. Graciously, our direct letting agent - Rebecca Clarke was able to sort this out with our landlord on the terms we continue to pay the rents and bills until a new tenant moves in and also pay a one-off fee of £730 to scout for a new tenant. This was fair enough as we were the ones who had breached the initial contract and we had no complaints.We paid rents and bills for 1.5months after we had vacated the property and the search for a new tenant was ongoing. Luckily, a new tenant moved in 8days before the expiration of the rent we had paid and we asked SQ to kindly refund us 8days of rent. For four months, countless phone calls and several emails, I continued to speak with Rebecca Clarke about this. Rebecca responded to just a few of my emails, would promise to get back with an update but hardly ever did. I became really frustrated. So one day, I rang the office line again (1 week after my newest follow up email to Rebecca was not responded to) expecting to speak with Rebecca and get the usual empty promises, Fay Wilson answered the phone and said Rebecca wasn't in the office but asked how she could help. Reluctantly, I narrated my four months ordeal. Fay took ownership of the issue, apologized, asked for time to investigate and promised to ring back. Then she rang back. I mean she actually rang back multiple times.I thought this was a taboo at SQ. Even when I was unreachable, she updated me via emails. Long story short, we got refunded the owed sum 2 working days after my first contact with her. Thank you Fay. If only every staff at SQ was half as kind and customer centric as you are, they wouldn't be any negative reviews. I believe Fay is working in a dysfunctional system at SQ because I was appalled by the fact that all my several emails (though addressed to Rebecca Clarke) were sent to a team/ group email address. Someone else, a supervisor ought to have seen at least 1 email and asked Rebecca what was going on here. Fay, you are the Star of my review and the only reason I could still consider recommending SQ to anyone or look forward to working with them in the future. I wish you Fay, all the best in your future endeavors. TAIWO

Taiwo · 28 February 2023

4/5

Trustpilot

Well done Matt and crew!

The market Deeping crew especially Matt made us feel like we mattered. They listened to us unlike others who dictated, meaning we felt supported but in control. Obviously at the start you have lots of contact then a period of calm but towards the last push Matt was instrumental in making sure everyone was working hard to achieve the completion date.When I handed the keys in they gave me a box of random things like alcohol free beer and hair conditioner. It’s a nice gesture and I’m now looking like Michael Myers’s in the free face mask 🙈

Janet · 10 February 2023

5/5

Google

Thank you Sharman Quinney Werrington branch for helping me and my family to purchase the house of our dreams, you are doing a great job even in lockdown conditions, special thanks to Mrs RowenaThistlewood for her kindness and patience with us, all the best for the agence and for the professional personnel. Best wishes AbdulPositiveResponsiveness, Quality, Professionalism, Value

Abd · 25 October 2021

Agent replied · 24 October 2024

Hello Abdul, thank you for taking the time to leave us your kind review. We are thrilled that we were able to help you find your dream home and hope you and the family are very happy there :)

5/5

Google

I would like to say that I was very pleased with Sharman Quinney Estate Agents. Agents were very helpful always there to answer all questions and very quick to book appoitments. I have to say that it was a great experience and also would like to Thank all Your Team.

Martina · 25 October 2022

Agent replied · 24 October 2024

Thank you for leaving us 5 stars Martina, we really appreciate your review and feedback

5/5

Google

I just want to say a Big Thank you to Kelly. Kelly was great from start to finish, we appreciate all the help you gave us and can't thank you enough. Michael the manager was also very professional and would get things done. I would definitely recommend Sharman and Quinney.

Sarah · 25 October 2022

Agent replied · 24 October 2024

Thank you for leaving us your lovely review Sarah and for your recommendation

5/5

Google

Kelly was brilliant with our sale. She was always so prompt to answer any questions and nothing was trouble for her. Michael, Rowena and rest of the team are very helpful and kept us updated with viewings, feedback and progress throughout the process. Thank you all for all your help

Kanny · 25 October 2022

Agent replied · 24 October 2024

Thank you so much for leaving us your kind review Kanny. We were more than happy to help

5/5

Trustpilot

Excellent Service

Right from the start of the process we have enjoyed a great deal of support from our engagement with the service offered by Chloe. She was very kind, a brilliant example of an ideal customer relationship. She guided us through what was supposed to be a difficult process with ease and confidence. Her expertise and knowledge were invaluable, it was a real pleasure dealing with Chloe Satchell.

Claudius · 7 November 2025

5/5

Google

Lorraine was absolutely amazing. Answered all our questions and made the whole process so smooth. Highly recommend Lorraine and Sharman and Quinney. Thank you for everything.

Wendy · 26 June 2024

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Lorraine.

1/5

Trustpilot

Constantly call you!

We viewed a property with this company and first of all they were late for the viewing - ok these things happen but no call or no apology. We advised them it was not the property for us but told them it wasn’t price it just wasn’t the one for us, however they have constantly called my partner telling him it’s been reduced and he had repeatedly told them it ISN'T the price. Now they constantly call my partner asking him if we have sold our house yet and even though he has told them multiple times we are not interested in selling with them they keep calling, so much to the extent he has had to block there number because we feel like it’s borderline harassment!

Katie · 7 June 2025

4/5

Google

We chose Sharman Quinney to sell our house as their fees are reasonable and they are the best estate agents in Peterborough. Thanks to Kelly Kan for the professional advice and achieving the target price. Also thanks to the rest of the team for their helpPositiveResponsiveness, Professionalism, Value

Mehboob · 25 October 2022

Agent replied · 24 October 2024

Thank you for leaving us your kind review Mahboob, it was our pleasure to help get you sold :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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