Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWas looking for my first flat and the one online i was originally looking at had unfortunately been taken but Curtis sent email with links to other properties within budget and helped to find the perfect place. Viewed property and within next couple days deposit was put down and paperwork signed and moved in within weeks after.. Curtis always responded to my emails and answered all questions and queries i had. I HAVE NOTHING TO FAULT! :D.. made it a very easy process for a first timer!
Very helpful, professional, reliable and friendly. Thankyou !!
Amie · 4 November 2020
Agent replied
It's really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKaris was lovely and very helpful!
Talia · 11 November 2023
Agent replied · 25 November 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thank you to Emma Santucci. She has helped us move in to our new home. The experience has been amazing from start to finish.PositiveResponsiveness, Professionalism
Alex · 26 August 2021
Agent replied
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
★★★★★ 5/5
GoogleDealt with Alara, good service
Lewis · 30 April 2025
★★★★★ 5/5
GoogleWould highly recommend based upon Fran, the branch manager, listening to my expectations about the sale and communication throughout the process, which was then followed by her team till sale of the property.
David · 20 November 2024
Agent replied · 23 November 2024
Many thanks for your fantastic 5* review and recommendation David. I will of course pass on your kind hearted words to our Peterborough branch. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you Eleanor. Great help
Andrew · 11 November 2023
Agent replied · 25 November 2023
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI had the pleasure of working with Fran (and her team), and I couldn't be happier with the experience. Fran's expertise and dedication were evident throughout the entire process. Her team's professionalism and commitment to finding the perfect result was truly exceptional. I highly recommend them for anyone in need of top-notch services!
Gavin · 11 November 2023
Agent replied · 25 November 2023
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
Googlepoor service .pushy salesmen . don't send you offer letters when legally obligated to do so . then when you pull them on it they write one back date it months in past and make out it's your error not factoring that you can check file creation dates . highly discriminatory service . if you don't sign with them they aren't interested. continually lie to your face. managers ease drop on calls without consent . ignore calls when they're scared you're going to complain . steer clear of these cowboys
lee , Connor and Chelsea especially . all spineless inexperienced shady characters just worried about targets rather than customer service
Karl · 1 January 2020
Agent replied · 31 December 2023
Hi Aiden,
I am sorry to read that the service you have experienced has not met your expectations. If you can please email review@countrywide.co.uk with further details, we will investigate and respond to your concerns.
Kind regards, Mark
★★★★★ 1/5
Googlepoor service .pushy salesmen . don't send you offer letters when legally obligated to do so . then when you pull them on it they write one back date it months in past and make out it's your error not factoring that you can check file creation dates . highly discriminatory service . if you don't sign with them they aren't interested. continually lie to your face. managers ease drop on calls without consent . ignore calls when they're scared you're going to complain . steer clear of these cowboys
lee , Connor and Chelsea especially . all spineless inexperienced shady characters just worried about targets rather than customer service
Aiden · 31 July 2019
Agent replied · 30 July 2023
Hi Aiden,
I am sorry to read that the service you have experienced has not met your expectations. If you can please email review@countrywide.co.uk with further details, we will investigate and respond to your concerns.
Kind regards, Mark
★★★★★ 5/5
GoogleI have recently been in to see Samantha Wheeler with my partner for some mortgage advise. We were very impressed with Sams approach and knowledge it took her just over a week to obtain a mortgage offer for us! She was brilliant she catered to every requirement we had and helped us with every aspect of buying our new build property. Thank you Sam
Shane · 28 July 2019
★★★★★ 1/5
GoogleWas renting a property with Bairstow Eves for 5 years. They were very efficient at taking our deposit, fees and rent but that is where their talents end. The were terrible at collecting the references, my wife ended up driving to her work and getting a reference and taking it by hand to bairstow Eves by hand. Ending the tenancy was just as horrendous. If it wasn't for the fact we personally knew the landlord it would be a total loss. The landlord completed the final inventory check, not the letting agent. Me, my wife and the landlord are now chasing and pushing bairstow Eves to return our deposit. They only have to transfer it back as all the leg work has been done by everyone else. Am still waiting for my deposit after 11 days, when it should actually be returned within 10 days of the landlord confirming the return. Useless and frankly quite pathetic. Will not only not recommend, but have told everyone I know not to use them for lettings.
Richard · 28 July 2019
Agent replied
Hello, Richard.
I am sorry to hear about your experiences. Please be assured that all feedback is taken seriously and will be used to improve our service moving forward.
Kind regards, Chris
★★★★★ 1/5
Googlepoor service .pushy salesmen . don't send you offer letters when legally obligated to do so . then when you pull them on it they write one back date it months in past and make out it's your error not factoring that you can check file creation dates . highly discriminatory service . if you don't sign with them they aren't interested. continually lie to your face. managers ease drop on calls without consent . ignore calls when they're scared you're going to complain . steer clear of these cowboys
lee , Connor and Chelsea especially . all spineless inexperienced shady characters just worried about targets rather than customer service
Aiden · 28 July 2019
Agent replied
Hi Aiden,
I am sorry to read that the service you have experienced has not met your expectations. If you can please email review@countrywide.co.uk with further details, we will investigate and respond to your concerns.
Kind regards, Mark
★★★★★ 5/5
GoogleKornelia at Barstow eves has really helped us with our move in this September. She has come in for a property inspection today, very helpful reported my problems!
Samuel · 3 December 2024
Agent replied · 9 December 2024
Thank you for your glowing 5* review Samuel. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI was in the process of selling my property at the start of 2016, initially I was contracted with another Estate Agent, however regrettably their initial promises differed from the service delivery. At this point I chose to move the sale to Bairstow Eves.
The service that they provided was to be of significant and substantial improvement; from the initial evaluation of the property, to a speedy sale and a quality “after care” package whilst the conveyancing was progressed- this was particularly comforting as the buyer’s solicitors were, to put it mildly, not the best. Were I still living in the Peterborough area I’d happily use this particular branch and team again. My thanks once again to the team for a job well done.
Jonathan · 30 October 2017
Agent replied · 29 October 2023
Thank you for taking your time to leave your fantastic review regarding your experience with Bairstow Eves in Peterborough. It is wonderful to hear that Countrywide has been able to restore your faith in the sale of your property and gain a speedy successful transaction. I am happy to note that during a crucial stage of your sale the Bairstow Eves branch continued to deliver comfort and reassurance to you. I will ensure your kind words are passed along to the entire team at the branch. Many Thanks.
★★★★★ 5/5
GoogleI was in the process of selling my property at the start of 2016, initially I was contracted with another Estate Agent, however regrettably their initial promises differed from the service delivery. At this point I chose to move the sale to Bairstow Eves.
The service that they provided was to be of significant and substantial improvement; from the initial evaluation of the property, to a speedy sale and a quality “after care” package whilst the conveyancing was progressed- this was particularly comforting as the buyer’s solicitors were, to put it mildly, not the best. Were I still living in the Peterborough area I’d happily use this particular branch and team again. My thanks once again to the team for a job well done.
Barsons · 31 July 2017
Agent replied
Thank you for taking your time to leave your fantastic review regarding your experience with Bairstow Eves in Peterborough. It is wonderful to hear that Countrywide has been able to restore your faith in the sale of your property and gain a speedy successful transaction. I am happy to note that during a crucial stage of your sale the Bairstow Eves branch continued to deliver comfort and reassurance to you. I will ensure your kind words are passed along to the entire team at the branch. Many Thanks.
★★★★★ 5/5
GoogleThanku I am happy with the young lady that came to do an inspection today she seems happy with everything can't fault her
Linda · 15 December 2024
Agent replied · 22 December 2024
Thank you for your 5* review Linda! We're delighted to hear that you were happy with the inspection and our team member. Your satisfaction is our priority. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleDedicated and professional team who made every effort to accommodate both myself as a seller and the buyer as well. Highly recommended
Murtaza · 2 December 2024
Agent replied · 9 December 2024
We're delighted to hear that our team could provide dedicated and professional service to both you and the buyer. Your amazing 5* review and recommendation means a lot to us Murtaza. Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleSearching for a new rental property was a really stressful process, we were on a tight schedule and needed things to happen quickly. Curtis met us at the property and we immediately knew we wanted it and within 2 weeks we had the keys, Curtis and the rest of the guys were really helpful even when i was hounding them with calls to ask for updates. Professional throughout. 5/5.
Ashley · 30 July 2020
Agent replied · 30 July 2023
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleGreat service & the continued support after completion of transaction is very much appreciated.
Good responsive team great well done. Thanks
Naresh · 5 December 2024
Agent replied · 9 December 2024
Many thanks for the great 5* review and your kind words Naresh. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHad a viewing with kornelia she was very accommodating. I had my viewing booked by Alara and she was very helpful!
Baseer · 3 December 2024
Agent replied · 9 December 2024
Many thanks Baseer for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBairstow Eves have been wonderful, would definitely recommend! Thank you especially to kornelia, she is an asset to your team 😊 …
Gabriela · 16 November 2024
Agent replied · 23 November 2024
Thanks Gabriela for taking the time to leave us your amazing recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSearching for a new rental property was a really stressful process, we were on a tight schedule and needed things to happen quickly. Curtis met us at the property and we immediately knew we wanted it and within 2 weeks we had the keys, Curtis and the rest of the guys were really helpful even when i was hounding them with calls to ask for updates. Professional throughout. 5/5.
Mental · 29 March 2020
Agent replied
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleSam came and carried out our mid tenancy inspection. He was extremely polite and respectful of our home whilst carrying out his work. A great asset to Bairstow Eves.
Ben · 26 July 2024
Agent replied · 25 August 2024
Many thanks for the great 5* review and your kind words Ben. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GooglePurchased via Bairstowe Eves - Shafiul was very professional and attentive throughout the process.PositiveProfessionalism
Luke · 26 August 2021
Agent replied
Thanks for your great 5* review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.