Every review we hold for the Penylan office, from every platform, shown as written. First names only.
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5/5
GoogleWe rented a property managed by Hogg and Hogg for the last two years and they were a superb agent. Rhiannon and co were always friendly, helpful and responsive and obviously do a great job for the landlords they represent whilst also looking out for their tenants. Highly recommended to anyone looking to rent a property in Cardiff ππ
James Β· 10 December 2024
Agent replied Β· 25 December 2024
Hi James
Thank you so much for your kind words. You were great tenants and it was a pleasure to manage your tenancy. We wish you all the best in your new home.
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5/5
GoogleOur experience with Hogg and Hogg has been truly amazing. The team are always exceptionally helpful and all communication has been so fast and professional. They go the extra mile to support you throughout the whole process and I would recommend their services to anyone looking to buy or sell. They have really made our first time buy an easier experience and I will hope to use their services again in the future. The best estate agents and a big thank you to Helen and the team!!!
Katie Β· 6 July 2022
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5/5
GoogleVery professional and friendly kept us well informed at every step of our sale
Would highly recommend using this estate agent
Big thank you to Helen Ceri Jo and Gail and rest of team
Kim Β· 3 April 2025
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5/5
GoogleWe bought our house through hogg and hogg and found Helen and her staff very approachable and friendly and were quick to resolve and reply to any questions or issues we had. Helen is quick to respond to email and easily reached by phone unlike some agents at larger chains and really went the extra mile to get the move over the line. Would highly recommend hogg and hogg and would certainly use them for any future sale.
David Β· 6 July 2022
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5/5
GoogleHogg & Hogg Estate Agents are outstanding! The team is friendly, professional, and extremely knowledgeable. They made the buying, selling, and letting process smooth, efficient, and stress-free, always keeping me informed. Highly recommended for anyone seeking reliable and expert estate services!
Mehedi Β· 7 April 2026
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5/5
GoogleWe recently bought a property with Hogg & Hogg and they were a delight to deal with. Ceri seemlessly helped us with consistent communication with the seller even helping chase enquiries to get it over the line at the end. Would highly recommend.
Jade Β· 7 May 2025
Agent replied Β· 29 May 2025
Hi Jade thank you so much for your kind and appreciated review! I hope you are settling in well to your gorgeous new home π₯°. All the very best. Helen β¦
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5/5
GoogleWe recently bought a house through Hogg & Hogg, and they provided a first-class service from first viewing until completion.
The process of buying / selling a house is subject to a fair amount of uncertainty at any time, let alone when taking place against the backdrop of COVID - it was reassuring therefore that one 'certainty' we could rely on was efficient and effective communication from Helen throughout. Helen would typically reply to emails / voicemails within an hour, and always within half a day.
Hogg & Hogg managed our transaction with a level of care and attention that we were extremely appreciative of. Thank you Helen, for your expertise, determination and persistence - without it, I am almost certain the transaction would not have completed successfully.
I also spoke to Rhiannon a handful of times, and found her to be very pleasant and helpful.
We would heartily recommend Hogg & Hogg without hesitation.PositiveResponsiveness, Quality, Professionalism
Ben Β· 25 August 2021
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5/5
GoogleAlthough Helen and Rhiannon were the estate agents for the property we were purchasing we would not have moved as quickly as we did without their imput they chased up our solicitor and the solicitor of the purchaser for our home they were very accommodating and extremely helpful and kept us informed throughout the process we would definitely recommend and would 100% use them if we ever decided to move again in the future.
Friendly professional mother and daughter team who care about the service they provide and needs of the customer.
John Β· 6 July 2021
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5/5
GoogleLovely to wake up this morning to a sunny blue sky and two sets of exchanged contracts! Thank you Hogg and Hogg.
From the first call to Helen asking if she would visit and advise me on presenting my house, through "listing" it, careful viewings during Covid, matching the property with a really good buyer, and mopping my brow as I've moved anxiously through the legal process, Hogg and Hogg have been absolutely faultlessly fantastic, nothing's been too much trouble and everything has been done with integrity, depth of knowledge and friendliness.
I like to support a local, independent, family business and am so glad that I came across this one. Thank you Helen, Rhiannon, Lynn and Leah, you've been wonderful every step of the way. I'm hoping I don't have to move again - ever! - but if I do, I'll most certainly be back.
Gill Β· 6 July 2021
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5/5
Google**5 STARS**
I genuinely cannot recommend Helen and the team enough! For anybody thatβs ever been involved in selling or buying a home will know how stressful it can be, but with these guys its so much more easier. Constant presence in providing advice, updates & reassurance (I needed it for sure ahaha)
We bought a property with them and decided when renovated, to sell with them and I cannot stress to you enough that the standard of service we received initially from Hogg & Hogg was set that high, it was a no brainier for us to return. We already know that we will return later this year.
Pricing, efficiency & professionalism is definitely their strongest traits.
If youβve had no dealings with Hogg&Hogg before, I honestly donβt know what youβre waiting forπ
The biggest thank you to you all from us xx
Josh Β· 6 July 2021
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5/5
GoogleAbsolutely highly recommend. Helen and the team were extremely professional and very knowledgeable throughout the sale. It was an increasingly difficult move, despite this Helen and the team remained professional, very responsive being the lynchpin in the chain. The team went above and beyond acting as the advocate and confident during the sale. Helen greets you with so much positivity and excitement which is very infectious, I am finally in my new house and very happy. Thank you Hogg and Hogg for all of your hard work.
Emma Β· 6 July 2021
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5/5
FacebookHelen from Hogg andHogg has been helping us to buy a property. I must say she has been amazing. Professional, responsive and very kind. No pressure selling and left us to make our own minds up. Such a good experience we would recommend with 5 stars thank you Helen and Hogg and Hogg
Nanny-Moy Β· 10 August 2019
Agent replied Β· 8 June 2023
Thanks so much Moyra, it was a delight helping you find your dream home! I know you will be so happy there
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5/5
Facebook**5 STARS**I genuinely cannot recommend Helen and the team enough! For anybody thatβs ever been involved in selling or buying a home will know how stressful it can be, but with these guys its so much more easier. Constant presence in providing advice, updates & reassurance (I needed it for sure ahaha)We bought a property with them and decided when renovated, to sell with them and I cannot stress to you enough that the standard of service we received initially from Hogg And Hogg was set that high, it was a no brainier for us to return. We already know that we will return later this year.Pricing, efficiency & professionalism is definitely their strongest traits.If youβve had no dealings with Hogg&Hogg before, I honestly donβt know what youβre waiting forThe biggest thank you to you all from us xx
Josh Β· 9 January 2021
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5/5
GoogleHogg and Hogg were amazing, I would have 100% confidence using them again in the future.
They were so friendly at every stage from valuation, to photos, to viewings. They were very informative and let us know when we had bookings and how each viewing had went after, they gave us real time updates for any offers and they were confident challenging buyers to up their offer without any input from us, this made a huge difference and meant we achieved asking price/or over.
Our first buyer dropped out the day we were due to exchange! But Hogg and Hogg were great at keeping us updated despite the awful situation, they frequently followed up with the buyer and when the sale was no longer feasible they were very empathetic and so quick to remarket, approach previous clients with interest/offers and set up new viewings. We were fortunate that there was a new buyer for our house within a short timeframe, which ensured we didn't lose out on our new dream house.
Hogg and Hogg were priced very competitively, always on hand for any questions or updates and went above and beyond helping us organise additional services such as electrician/plumber to ensure that the enquiries raised by our buyer were met with a fast turnaround which was so helpful and very much appreciated.
The team were AMAZING, so professional and friendly and treated us with respect, integrity and honesty throughout. We are eternally grateful for the team and the impact they have had helping us achieve a great sale which allowed us to purchase our dream home. Thank you!
Sarah Β· 7 March 2023
Agent replied Β· 6 July 2023
Sarah! Thank you so very much for this wonderful review. It means so much to us when our hard work is appreciated. We all wish you the very very best in your exciting new move and thank you for using Hogg and Hogg π β¦
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5/5
GoogleWe have put our house on the market with this fantastic estate agents and they have been amazing! Highly recommended! They are not pushy with very kind and professional approach. Thanks very much all your help!
Zumrut Β· 31 March 2026
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5/5
GoogleIf you are reading this, my advice would be to go for it and get in touch with Hogg & Hogg. A brilliant, knowledgeable and caring team. Highly recommended.
Stuart Β· 14 August 2025
Agent replied Β· 14 April 2026
Hi Stuart thank you for posting such a kind review! Very much appreciated π₯° β¦
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5/5
GoogleHelen was amazing from the moment we contacted her about the property we wanted to view. We really felt valued as a purchaser, which is unusual these days. It was the personal touch that counted, like having my number in her phone, so she knew me when I called. The purchase was not without itβs issues, typically, however, Helen was there for us every step of the way. I would not hesitate in recommending this fabulous, independent family business. Thank you! We have our dream home.
Daryl Β· 6 July 2020
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5/5
GoogleThis is the second time Iβve used Hogg & Hogg and I didnβt think it was possible but theyβve matched the previous amazing service. From the first contact, though the various steps of the process they were professional and consistent throughout. Their communication was prompt and they were exceptionally responsive to queries. They were forthcoming with advice where appropriate and considerate and tactful where I had my own considered opinion. I cannot recommend them highly enough. Iβve had consistently bad experiences in the past with other estate agents, but Hogg & Hogg are the exception.
James Β· 6 January 2023
Agent replied Β· 6 July 2023
James thank you so much for using us again and recommending us as well. It was an absolute pleasure selling your fantastic home in Penylan. We wish you and Helen all the very best and hope to work with you again!!
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5/5
GoogleMe and my wife have recently had the stress of looking for another place to rent. This came with the added stress of having a cat as part of the tribe, which Rhiannon understood from the start. Rhiannon was great from the beginning, from the initial contact, the viewing, keeping us up to date at all times and more recently making it a breeze to move in to our new home. Really efficient. Thank you. Mark and mel
Mark Β· 6 July 2020
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5/5
GoogleThe property we are currently renting is being re-let by Hogg & Hogg. Rhiannon has been amazing! She keeps in constant contact keeping us up-to-date on what is happening.
She is very flexible in date/time on viewings which we really appeciate and always gives us advance notice. Nothing seems to be a problem for them, if we cannot do a viewing then it's not made into a big deal like other agencys.
Rhiannon is very friendly and professional, often staying after the viewing for a short chat. I actually enjoy having her do the viewings because she is so easy to get along with.
I would 100% reccommend Hogg & Hogg to everyone and will use them in the future for renting/buying!!
Jaymie Β· 7 July 2019
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5/5
GoogleI have already started recommending Hogg&Hogg to friends and colleagues. We bought our first home through Hogg&Hogg and I think that the process went smoothly because Helen was brilliant throughout: always so helpful, competent, great communication throughout, kept us up-to-date at every step, chased various things up fast and efficiently and everything was done swiftly according to timescales. Very professional and friendly from start to finish. Will use Hogg&Hogg again and cannot recommend enough. Thank you, Helen, your friendly, efficient and professional help was much appreciated!
Didi Β· 7 July 2019
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5/5
GoogleAlthough we did not purchase the house we visited with Helen we would recommend Helen and Hogg & Hogg to our friends and family any time. Helen has been incredibly helpful: accepting for us to do a visit almost last minute, taking times to understand our situation and what we were looking for, even looking for houses from competitors that may suit us! She is genuinely nice and friendly and seem to care about the vendors she is selling houses for. The pictures and videos she has done for the various websites are beautiful. We are happy to have met such a lovely estate agent.
Vincent Β· 7 July 2019
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5/5
GoogleWould highly recommend these estate agents when buying or selling a house! All of the estate agents Iβve dealt with in this firm (Helen and Rhiannon) were very professional, friendly and most importantly listen to what you need and go above and beyond to try to meet your needs. They are very knowledgable in the areas where they sell and as both a buyer and seller using these agents I couldnβt recommend them enough!! They are very attentive and respond quickly to any queries you have and I couldnβt ask for more when marketing my property they made sure to take the best photos and made sure the highlights were covered in the write up. They even provide a virtual tour using their camera which I think is a unique selling point in attracting more viewings. They also made sure to regular contact the solicitors in all parts of the chain to ensure a smooth sale. These are the only estate agents I will consider to use in the future and will make sure my friends and family use them! I also liked that it is a mother and daughter team which made it feel all the more personal which is something you donβt get with chain estate agents. Thank you so much for making it a pleasure to sell my house and buy and making it stress free as possible.
Nothing was too much trouble for them and they were a great source of honest advice which really helped throughout the process. I really felt they were acting the best for me throughout rather than thinking about getting their commission. Thank you so much allPositiveResponsiveness, Quality, Professionalism
Becky Β· 25 August 2022
Agent replied Β· 6 July 2023
Becky, thanks so much for your fantastic 5* review, its very much appreciated! I hope you are enjoying your fabulous new home. I know the buyers of yours is very happy :) Very best of luck with everything!! Helen
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5/5
GoogleWe sold our house through Hogg and Hogg earlier this year and can't thank them enough for making the whole process so quick and easy. Despite being apprehensive at the prospect of selling our house, Hogg and Hogg removed that apprehension and sold our house very quickly. Helen and Rhiannon were friendly, informative and professional from the outset and we were kept up-to-date throughout the entire process. We would not hesitate to use them again or recommend them in the future.
Laura Β· 7 July 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.