Trusted Agent profile

Hogg & Hogg Cardiff reviews

4.9

★★★★★ Excellent

212 reviews across 2 platforms

20 Maryport Road, Penylan CF23 5JX

Hogg & Hogg's Penylan office at 20 Maryport Road is rated 4.9 out of 5 across 212 reviews on two platforms, including 174 Google reviews rated 4.9. Checked 9 October 2026.

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4.9 / 5

174

Reviews on Google

This office

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5.0 / 5

38

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Penylan office, from every platform, shown as written. First names only.

5/5

Google

Every part of my experience with Hogg & Hogg in both a Purchase and Sale with and through them, from start to finish was fantastic. All of the staff are professional, respectful, kind, knowledgable, and honest. My situation was not a usual sale and purchase, specialist lending was needed with a fixed very short time scale to purchase and buy with and through Hogg and Hogg and also one of the properties was not the usual type. They made what seemed like an impossible outcome happen after many difficulties half way through from other people and organisations involved not Hogg & Hogg themselves. I really cannot recommend them enough, and have to give a special thanks to Ceri in the office who went out of her way to provide solutions when it seemed there was none available in the entire country. Truly Hogg & Hogg are exceptional compared to others in the industry. Thank You all so much. Patricia O'Shea & Family

Patricia · 14 January 2026

Agent replied · 14 April 2026

Hi Pat, thank you for your fantastic review and for trusting us with your sale. It was a pleasure and we were so delighted to find you your lovely new home. We’re delighted to hear you had a positive experience, the team will be thrilled with your comments. Wishing you every success in the next chapter. Kind regards, Helen

5/5

Google

This was my first experience of selling a house which was daunting as it felt different to buying! The team at Hogg & Hogg made it a smooth process. From Helen visiting to value the house to Ceri then taking over the sale, explaining each step, answering any questions I had and communicating progress regularly. The whole team were incredibly supportive through a stressful time. If I ever popped into the branch it felt like everyone in the team knew about the sale, not just my agent. Hogg & Hogg have such a personable approach whilst remaining professional. I would not hesitate to recommend them, and in fact my sister and my friend have since gone on to use Hogg & Hogg for their sales. Thank you Helen, Ceri and team! I will definitely be coming to you again with any future house moves!

Caitlin · 14 December 2025

Agent replied · 14 April 2026

Hi Caitlin, thank you for your generous review and for giving us the opportunity to act on your behalf. The whole team takes great pride in delivering a high level of service, and feedback like yours is incredibly motivating. We wish you all the very best and hope to do business with you again! Warmest regards, Helen

5/5

Google

We tried several estate agents in Cardiff before Hogg and Hogg came via personal recommendation to us; and they turned out to be excellent. We were selling my father's house after a traumatic time, and Helen and her team were empathetic, knowledgeable, insightful and hardworking. The house was marketed extremely well and sold swiftly. Communication was excellent throughout and we acted on all the excellent advice that we received, we made the house attractive to potential house-buyers, alongside being honest about the home's attributes. I am also confident that the house was bought by exactly the right type of buyer - it would have been a great choice of property for their family needs. I would not hesitate to use Hogg and Hogg again, or recommend them to others.

Simon · 14 November 2025

Agent replied · 14 April 2026

Hi Simon so kind of you to take the time to write such a lovely review! It was a pleasure selling your Dads home, thank you for trusting us! Hope you & your family are well and thank you again. Helen 😊 …

5/5

Google

We would highly recommend Hogg and Hogg to anyone wishing to have a positive experience of selling their home. The whole team have been friendly, knowledgeable, and incredibly helpful throughout the whole process. They have made everything run smoothly and kept us well informed at every stage. Their professionalism and genuine care has made the whole experience so positive and we always felt we were in trustworthy hands. Everything has been handled efficiently and with great communication from start to finish. We would highly recommend Hogg and Hogg to anyone looking to buy or sell a property. The whole team at Hogg and Hogg are so lovely and we could not be happier with the estate agent we chose to sell our family home.

Ceri-Ann · 14 November 2025

Agent replied · 14 April 2026

Hi Ceri-Ann, thank you for your lovely review and for placing your trust in us with your sale. Feedback like this is hugely appreciated by the whole team. We wish you every success and happiness in the future. Warmest regards, Helen

5/5

Google

Hogg and Hogg are an outstanding independent family owned estate agency, and provided an excellent service for our recent property sale. They fully justified our decision to trust an independent agency and stay away from the expensive, hard sell of the "corporates". The whole team were highly professional and helpful. They lined up several viewings very quickly and achieved a sale within 10 days of listing. Throughout the process of working through to exchange of contracts they were very helpful indeed, with Ceri deserving special mention for her negotiation work. Huge thanks to Helen and the team!

Andrew · 14 November 2025

Agent replied · 14 April 2026

Hi Andrew thank you so much for trusting us with the sale of your property and thank you for your generous review! The whole team work consistently hard to provide excellent customer service and make the experience a positive one. Reviews like this are so appreciated . Good luck from all of us for the future. Warmest regards Helen

5/5

Google

Selling our house through Hogg & Hogg Estate Agents was a very positive experience. The whole team were both efficient and helpful from Helen's first visit to our house until the time came for us to hand over our keys to Ceri. They were also able to recommend a solicitor to us who was equally professional and quick to respond to our queries. All in all I would happily use their services again and will recommment them to any friends planning to move.

Rob · 31 March 2026

5/5

Google

I was really impressed with the service I received from Hogg & Hogg for the purchase of my property. Ceri was brilliant and helped so much with the process. I wouldn’t hesitate to recommend Hogg & Hogg to anyone looking to buy or sell their home.

Kirsty · 14 February 2026

Agent replied · 14 April 2026

Hi Kirsty, thank you for your very kind review, it means a great deal to have our service recognised. I will make sure Ceri is aware of your post. Good luck in your new home :)

5/5

Google

We had the best experience with Hogg & Hogg! From the moment we started looking for our new home, the team was just incredible so professional, friendly, and always willing to go the extra mile to help us. They made what could have been a stressful process feel so smooth and easy. We were so impressed that when it came to selling our house, we didn’t even think twice about who to call. And honestly, they completely exceeded our expectations again they sold our house within a couple of days! I have to give a massive shoutout to Ceri, she was an absolute star throughout the whole process. She was so patient with us (even when we had a million questions!) and just made everything feel so manageable. Ceri, we couldn’t have done it without you! The whole team has been amazing from start to finish. If you’re thinking of buying or selling, these are the people you need. We can’t recommend them enough thank you so much for everything!

Noreen · 18 December 2024

Agent replied · 25 December 2024

Hi Noreen Many many thanks for your lovely review! It’s hugely appreciated. Can’t wait to see the progress on your new home! Hope you all have a wonderful Christmas 🎅🏻 …

5/5

Google

I recently purchased a property through Hogg & Hogg. Joanne and Ceri were friendly, very professional and nothing was too much trouble. I would definitely use them should I need to sell in the future and would highly recommend the company. Thank you.

Jayne · 14 January 2026

Agent replied · 14 April 2026

Hi Jayne, thank you so much for your kind review. It is lovely to have such positive feedback. Joanne & Ceri are both fabulous members of the Hogg & Hogg team of wonderful ladies :)

5/5

Google

We cannot thank Helen and Ceri enough for all their support through the sale and purchase of our new property From the onset we found Helen and Ceri to be extremely professional in the sale of our house. The brochure they produced showed off our house in the best possible light and showed considerable skill in photography. The house was sold very quickly and we were in a position to purchase the flat we have set our heart on. That is when the complications began to arise. Through both the sale and purchase we encountered considerable challenges partly due to the poor conveyancing we endured. Their patience and support went over and above anything we could have imagined and we became very stressed but their support was invaluable in helping us get through it. We cannot talk highly enough of their professionalism and dedication to supporting us There is no doubt in our mind that they were worth every penny of the money that we paid them. A big thank you to Helen, Ceri and the other members of the team.

John · 20 November 2024

Agent replied · 11 December 2024

Hi John it certainly was challenging at times! But I’m glad we were able to help you through it all. We all wish you nothing but the the very best in your new forever home. Thank you for such a kind review it means a lot to us all. Good luck with everything. Helen

5/5

Google

We have been delighted with the service from Helen, Ceri and the team at Hoggs in selling our house. From the initial quote, Helen put us completely at ease and was honest and realistic with her assessment. There was never any pressure, even when we came off the market for a few months. Ceri kept us completely up to date with what was happening, happily fitted in with our viewing requirements, and sorted out any concerns we had during a bumpy conveyancing process. I would highly recommend Hogg and Hogg to anyone looking for an estate agent - you genuinely couldn’t get a better service.

Julia · 20 November 2024

Agent replied · 11 December 2024

Hi Julia it’s been a pleasure! We are all so happy you are now in your new home and thank you so much for your very kind review! I hope we can work together again! Helen

5/5

Google

As first-time buyers, we couldn’t have asked for a better experience. The team at Hogg & Hogg made the whole process so much smoother and quicker than we ever expected. Ceri was incredibly warm, responsive, and genuinely cared about making sure everything went well for everyone involved. Together with Helen, they made the journey feel effortless and enjoyable from start to finish. We’re absolutely delighted to be in our new home, and if we ever decide to move again, we know exactly who we’ll trust, thank you Ceri and Helen!

Maria · 14 November 2025

5/5

Google

A huge thank you to Ceri and her team at Hogg & Hogg for working tirelessly to sell our property . The behind the scenes work can often go unnoticed so I wanted to say I would highly recommend the team as they are so professional but also give the personal touch .Always quick to respond to calls and emails which is so important. Hogg & Hogg also manage our rental properties . This gives great peace of mind and security knowing that they will deal with all eventualities . well done team Hogg & Hogg .

Alexandra · 18 October 2024

Agent replied · 11 December 2024

Hi Alex thank you so much for your very thoughtful review it’s hugely appreciated! And thank you for your continued support having us manage your rental properties. It is a pleasure working with you both. Helen

5/5

Google

We bought our first family home through Hogg and Hogg. Ceri was amazing from the get-go, arranging an impromptu viewing of the house when we called because we were in the area. We ended up in a very long and complicated chain, which Ceri navigated with great professionalism and care, always keeping us updated and doing everything she could to move things along at each stage. It was an amazing feeling to pick up our keys from Ceri yesterday!! Thank you Ceri!

Harriet · 22 September 2024

Agent replied · 11 December 2024

Harriet thank you so much for your wonderful review. Ceri always goes above & beyond. Very best wishes to you in your lovely new home. Helen

5/5

Google

I have recently sold my house with Hogg and Hogg and have moved into my new property 2 weeks ago. I have never sold a house before and I began to experience all that was involved with trying to find a genuine, professional , customer focussed agency to manage my sale......trust me, up until then, it had not been a great journey. That all changed the day Helen came into my home. She made me feel relaxed, listened to everything that I needed her to know, and I trusted in her from day one. There was no multi week contract to be tied into and the fees were competative. The entire journey from beginning to end has been nothing but professional. Every phone call has been answered and every email addressed promptly and professionally. Ceri was a great support to me at every stage and helped make the roller coaster of emotions you feel when selling a home so much easier to handle. The Ladies who came to show prospective buyers around my home, were respectful of my property, always gave honest feedback, and never gave false hope. All in all, a fab team who made my first home sale, a great experience.

Clare · 22 September 2024

Agent replied · 22 October 2024

Hi Claire, thank you so much for your generous review and thank you also for mentioning the whole team as everyone has a major part to play. I hope you are happy and settled in your new home and we all wish you every happiness for the future. Helen & the team

5/5

Google

We purchased a house through Hogg and Hogg and I must say that the service we received as a buyer absolutely exceeded our expectations. We viewed so many houses and put in offers with different agents in Cardiff, all with varying quality (some where we were treated rather poorly), and Hogg and Hogg stood out as being so much more professional, personal and friendly. Everyone we interacted with was great, however a shout out to Ceri for being one of the most efficient people I have ever met. She replies to emails lightning fast, and you can tell she loves her job and really cares about the people she's dealing with. When it comes to selling, we wouldn't hesitate to use Hogg and Hogg again. Thank you Ceri for making the process enjoyable and as stress free as possible. They are lucky to have you! 🌟

Susan · 21 August 2024

Agent replied · 24 August 2024

Hi Susan, thank you very much for your lovely review and special shout out to Ceri! We are so lucky to have Ceri, she is an integral part of the Hogg & Hogg family :) We all hope you are very happy in your new home

5/5

Google

I recently had the pleasure of working with Hogg and Hogg for the sale of my home, and I couldn't be more impressed. From start to finish, they made the entire process smooth and stress-free. Special thanks to Ceri who went above and beyond and was an excellent communicator, helping to smooth over any potential roadblocks and always seeing a way through. Her positive attitude was so much appreciated. The team is incredibly professional, knowledgeable, and attentive to every detail. They provided expert guidance at every step, ensuring I understood all my options and felt confident in my decisions. There was also regular updates and prompt responses to any queries I had. Their dedication, professionalism and hard work truly set them apart from other estate agents. I highly recommend Hogg and Hogg to anyone looking to sell a property. Their expertise, integrity, and client-focused approach make them a standout choice. Thank you, Ceri and Hogg and Hogg, for a fantastic experience!

Kate · 27 July 2024

Agent replied · 24 August 2024

Hi Kate Many thanks for your fabulous review, it is really appreciated by us all. Thank you again for trusting us with your house sale! Your buyers are over the moon!! Hi Kate

5/5

Google

Sold my house with Hogg and Hogg with Helen as a first contact and then Ceri. I couldn't be more happier for my choice! Helen is very friendly and professional,booked the appointment straight away to come and check my property. Ceri is an angel! She dealt with all our requests promptly and she s always replied to my emails in a professional and friendly manner! When we gave the keys at the completion date,they also come outside to say hi to me and my newborn baby,which made it extra special! Really suggest this agency because they are friendly and professional! Thanks again for everything xxx

Stefania · 25 July 2024

Agent replied · 24 August 2024

Hi Stefania, thank you so much for your kind review. I hope you all are settled in your new home! We all wish you all the happiness in your new home.

5/5

Google

I've worked with the team at Hogg & Hogg both for renting and selling my house and they were incredible throughout both. While renting my property as I was abroad they handled absolutely everything, and I didn't have to worry about a thing. Rhiannon walked me through the whole process and what I needed to sort out. They were quick to resolve any issues (even through covid!) and kept me updated throughout the couple of years. While selling I had the same experience. Helen came round and talked me through the process. Through a stressful enough time they were always on hand for advice and contact and extremely friendly across the whole team. Ceri particularly was excellent with keeping up to date towards the end of the process. They also weren't constantly trying to sell this product and that broker as lots of other agents were constantly - even after telling them again and again I was already using Hogg & Hogg! Not that it will be any time soon I hope, but when the time comes for the next move I'll definitely be getting in touch with H&H first! Highly recommend them to anyone that's buying/selling or renting, and will be to anyone I know doing so! Thank you Helen, Rhiannon, Ceri and the team!

Michael · 25 July 2024

Agent replied · 24 August 2024

Michael its been a pleasure! Thank you so much for your lovely review. I hope we can work together again in the future. All the very best for the future. Helen :)

5/5

Google

I bought with Hogg & Hogg as first time buyer and then recently sold through them. Both Ceri and Helen were absolutely amazing and lovely. They were sensitive to the difficult circumstances I was selling under, were on top of providing updates and chasing things were it needed it in a very professional manner. They took out loads of the stress that comes with selling, and made the process as smooth and as quick as possible which I am so grateful for. I would highly recommend them and will definitely be using their services again!

Megan · 25 July 2024

Agent replied · 24 August 2024

Hi Megan thank you so much for your kind review. We wish you every happiness in the future. Keep in touch!

5/5

Google

I would happily recommend Hogg & Hogg. From supporting us through the letting/landlord process, to selling our property, Rhiannon & team were professional, communicative and meticulous in all aspects of our relationship with them. They were a pleasure to deal with and I would readily work with then again, and certainly recommend them to others. Diolch Rhiannon, Helen, Ceri and the team.

Catrin · 14 February 2026

5/5

Google

The entire team at Hogg & Hogg have been extremely efficient, professional and friendly. In particular, Ceri was super efficient and professional and a real joy to deal with. She was always on top of the whole process of selling my …

Margaret · 14 October 2025

Agent replied · 14 April 2026

Margaret thank you so much for your fabulous review. Our customer service is so very important to us all! It was lovely to meet you and have you as a valued client. Thank you again and from me & all the team we wish you the very best for the future. Helen

5/5

Google

Have just completed on the purchase of our first house which was being sold via Hogg and Hogg. The team were extremely communicative, helpful, and kept the deal moving but not pushy, and very understanding of any delays/hesitations on our end. Ceri was very accommodating, allowing us extra viewings when we asked, and everyone else from the team that we chatted to was equally as friendly and helpful. If we ever want to sell our house we know who we'll be asking to help us do so

Jack · 26 May 2024

Agent replied · 24 August 2024

Thank you Jack, such a lovely review! We hope its all going well for you both and you are loving your new home :)

5/5

Google

Ceri and the team have supported us through this whole process brilliantly. There kind and professional manner when selling the home we've loved and raised a family, has been wonderful. It has been very stressful at times close to …

Colette · 14 October 2025

Agent replied · 14 April 2026

Colette thank you so much for your very kind review! It has been our absolute pleasure selling your gorgeous home & helping you move on to your new home. We all wish you both every happiness in your new forever home! Thank you again Helen & team xx

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Questions about Hogg & Hogg Cardiff

How many reviews does Hogg & Hogg Cardiff have?

Hogg & Hogg's Penylan office has 212 reviews across two platforms: 174 on Google, 38 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hogg & Hogg Cardiff's rating?

Hogg & Hogg Cardiff is rated 4.9 out of 5 across all 212 reviews, and 4.9 out of 5 on Google from 174 reviews, checked 9 October 2026.

Where is Hogg & Hogg's Penylan office?

Hogg & Hogg Cardiff, 20 Maryport Road, Penylan CF23 5JX.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.