Trusted Agent profile · Penylan
★★★★★
230 reviews across 2 platforms
20 Maryport Road, Penylan, CF23 5JX
Hogg & Hogg's office in Penylan, at 20 Maryport Road, is rated 4.9 out of 5 across 230 reviews on two platforms, including 192 Google reviews rated 4.9.
Every review we hold for the Penylan office, from every platform, shown as written. First names only.
5/5
FacebookWe sold our house through Hogg and Hogg earlier this year and can't thank them enough for making the whole process so quick and easy. Despite being apprehensive at the prospect of selling our house, Hogg and Hogg removed that apprehension and sold our house very quickly. Helen and Rhiannon were friendly, informative and professional from the outset and we were kept up-to-date throughout the entire process. We would not hesitate to use them again or recommend them in the future.
5/5
GoogleI recently sold my property and purchased my new property through Hogg & Hogg. The whole team were helpful, professional and a real pleasure to deal with throughout the entire process. I would highly recommend!
Hi Joe many thanks for your kind review. It was a great pleasure to sell your lovely first home and help you find your next home. Hope you are settling in well. Drop in and say hi! Thanks again Helen & the team
5/5
GoogleWonderful! Kind and helpful staff, that worked around us when we needed for viewings. Kept us up to date throughout the whole process. Answered any questions we had along the way. Nothing was too much fuss and everyone was always happy to help. Helen also recommend a solicitor to us(as we had had a bad day experience with one previously) who was incredible! We received our keys last week and we couldn’t be happier with the way Hogg & Hogg helped us find and purchase our first home. ❤️
Thank you so much Hannah for your kind review. We are a happy team who pride ourselves on our communication and genuine want to help all our clients. So happy you are settling in well to your new home. We wish you all the very best! Helen
5/5
GoogleThank you for the excellent service throughout the sale of my property. From the first initial valuation you have been there every step of the way with help, advice and support. Helen has liased with the chain and all the solicitors to achieve a stress free completion in record time, always being there at the end of the phone when needed. Professional, friendly and a lovely team, I would highly recommend Hogg and Hogg to anyone looking for a proactive estate agent.
Hi Babs, thank you so much for such a lovely review! We are so happy you are settled in your lovely new home and know that your buyers are just as happy in their new home too. It was lovely doing business with you :)
5/5
GoogleI rate Hogg & Hogg highly. From signing up to completion, they were exemplary in their professionalism & approachability. I loved the written description, video & photographs produced to market my property. They indeed helped to make a successful sale. They are a lovely team. Thank you.
Hi Sarah thank you for your lovely review it is greatly appreciated! It was a pleasure selling your absolutely stunning home! Wishing you all the best. Helen
5/5
GoogleWe cannot thank Helen enough, she has been amazing throughout a really difficult move. We faced so many obstacles but Helen kept in contact throughout the whole 5 months and reassured us all. Helen was able to keep the original chain and we finally completed yesterday in time for Christmas. Would not hesitate to recommend Hogg & Hogg to anyone. Thanks again Rebecca & Ella xPositiveResponsiveness, Quality, Professionalism
5/5
GoogleAn excellent team who provide a first-class service. They are all very experienced, responsive and extremely efficient. I highly recommend them for both rentals and sales.
5/5
GoogleCeri represented the sellers in my recent property purchase. It was my first house and she took the time to explain everything in detail when needed. She went above and beyond and I could not recommend them highly enough
Hi Ashley. Your review is very much appreciated. Thank you so much for taking the time to write it. I hope you are loving your new home! Warmest regards Helen
5/5
GoogleAlong with all the other positives mentioned in the other reviews about professionalism, responsiveness and proactiveness in keeping things moving forwards, where Hogg and Hogg really stood out for me during my sale was that as a family business it was almost always either Helen or Rhiannon on the other end of the line. This saved a lot of time repeating myself and in my case made such a difference as it was not a straightforward sale! We were able to successfully complete last week despite last minute complications and I am really thankful to Hogg and Hogg for the great service provided. Would recommend without hesitation!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Daniel for that lovely review. We do take enormous pride in company and try very hard to be as personable and professional as possible. We know how stressful it can be! Good luck with everything in London :) Helen
5/5
GoogleAmazing service from Jo and Ceri !!!
Thank you Zena. We are so lucky to have Jo & Ceri in the team! 😊 …
5/5
FacebookFive stars are not enough.Helen and the team were fantastic,making the process of selling our property very quickly (ten days) and the communication and help were invaluable.would highly recommend.
Thank you so much Jane x
5/5
GoogleWe had such a positive experience with Hogg& Hogg, despite sadly not completing. Helen was amazing at chasing things and keeping us in the loop at all times. She was honest, friendly and a joy to work with over an incredibly stressful 5 months. We wouldn’t for a second consider using another estate agent in the future.
5/5
FacebookHelen was a lovely and welcoming agent that showed me and my partner around our first home on the property ladder! She has been ever so patient with our constant questions and has been more of a help than our actual solicitors! She matched our style perfectly and made us feel that no question was a stupid question. Very personal estate agent and highly recommend! #teamhogg&hogg
5/5
GoogleI've had an excellent experience with Hogg and Hogg. I dealt mainly with Ceri, but the whole team were excellent throughout the process. Thorough, excellent communication and quick to answer any queries i had, no matter how silly. I wouldn't hesitate to recommend them to anyone. Thank you for all your help.
Steven thank you for your lovely review! We wish you all the luck in the world with this next chapter in your life
5/5
GoogleI couldn't have asked for a better service from Rhiannon and the team! From start to finish the service was excellent, clear communication at all times and she found tenants within a few days of the property going live. Would highly recommend to anyone looking to rent or sell their property, the most trustworthy estate agent I know!
5/5
GoogleBest estate agent experience I have ever had. From the first phone call and property appraisal, my gut feeling was to go with Hogg and Hogg and I wasn’t disappointed. Helen provided great advice on preparing the property for sale and a sensible valuation. From then on the house sale process was effortless on my part. Helen’s communication was exceptional from start to finish, no chasing required. Highly recommend!
Hi Tim thanks so much for your kind words, much appreciated. Good luck with everything! Helen
5/5
GoogleI used Hogg and Hogg to find tenants for my rental property in Penylan. Rhiannon was super-efficient and kept me fully updated at every stage. I asked Rhiannon to prepare a schedule of condition which was done meticulously. She found first-class tenants very quickly and I was very satisfied with Hogg Hogg’s service. I recommend Hogg and Hogg 1000%.
5/5
GoogleHelen was great from the outset, always a phone call away to answer any questions and it always felt that extra effort was being put in to help the process move along as fast as possible with a good quality service. Would definitely recommend and use Hogg&Hogg again in the future.
5/5
GoogleExcellent service from start to finish; communication lines have always been open and they have been consistently willing to go above and beyond to ensure a quick and smooth journey - they are looking for the best outcome for the people they work with. Professional throughout, inc fantastic house photography, highly recommend them!
Thank you John for your lovely review! It was a pleasure selling your beautiful home and we wish you and Lee all the very best for the future. Hope to do business with you in the future! :)
5/5
GoogleHelen Hogg sold our home for us at the asking price and that too within 2 weeks! Wish we had gone with her from the beginning...... The big agency in Cardiff that could not do it for 3 months could learn a thing or two from Helen about selling! Thanks Helen. Keep up the good work....
5/5
GoogleAfter a very bad experience with another local company who let me down and lost a sale I contacted Helen for help. She was amazing from the first email to the last kept me informed at every stage of the sale and is just a lovely person. I will forever recommend her and Hogg & Hogg.
Dave you are too kind! We are all so very happy for you that at last you have sold your property and so glad we could help. We all wish you the very best for your sunny future down under :)
5/5
GoogleIf it had not been for Helen & Ceri we may not have got there. Sat in our dream home 24 hours after finally completing, you got us here and me and Sal are so, so grateful, It’s as good as it it gets xx
Thank you so much Ian, it was our pleasure to help you move and we are overjoyed that you are now in your new dream home!
5/5
GoogleHelen and staff were amazing - very professional friendly and supportive. A joy to work with. Following a horrendous experience with another well known agent Helen came to our rescue. The team were proactive in marketing or property and always provided honest timely feedback without being chased. Would highly recommend this company.
Hi Liz, thank you so much for your very kind review! It was our absolute pleasure working with you and I'm so glad we achieved a very successful sale for you. Very best wishes for the future.
5/5
GoogleI have recently sold my house through Hogg & Hogg and have to say that Helen and her team have been absolutely fabulous. Nothing was too much trouble. Their service has been impecable and extremley professional and I would not hesitate to reccomend them. Many thanks to them all.
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