5/5
Louise and team have been brilliant to work with, and they have really helped us as first time buyers with many questions. Thank you so much for always being an email away!
Trusted Agent profile · Penrith
★★★★★
199 reviews across 2 platforms
Fenton House, Corney Square, Penrith, CA11 7PX
Cumbrian Properties's office in Penrith, at Fenton House, is rated 4.4 out of 5 across 199 reviews on two platforms, including 144 Google reviews rated 4.6.
Every review we hold for the Penrith office, from every platform, shown as written. First names only.
5/5
Louise and team have been brilliant to work with, and they have really helped us as first time buyers with many questions. Thank you so much for always being an email away!
5/5
We had a brilliant experience using Cumbrian properties in Penrith. Both Jackie Miller and Jackie Pole dealt with the property we were applying for and they were both extremely accommodating, friendly and professional throughout the process. Things moved quickly and smoothly. Highly recommend
5/5
Louise and the rest of the team were excellent in securing the property for me. Louise was a professional negotiator and her colleagues made the process quick and efficient. I would recommend this team.PositiveResponsiveness, Professionalism
5/5
We contacted three local agents for an…
We contacted three local agents for an market assessment of a family home bordering the Lake District National Park and although not the highest we chose Cumbrian Properties as we felt they were the most realistic. The house was marketed promptly and eight viewers lined up within two days. A sale at 5% above the asking price was agreed after a further three days and the sale completed without any complications over the Christmas period. We were kept informed of progress at all stages by the friendly & efficient negotiators at the Carlisle office. Full marks all round. Thank you.
5/5
Brilliant service from start to finish
Brilliant service from start to finish! Susan made my experience of letting less stressful and very easy and straight forward! I can’t thank them enough.
5/5
Sarah was so professional and helpful…
Sarah was so professional and helpful when looking to purchase a buy to let property, I would recommend Cumbria properties outstanding service
5/5
Louise, Karen and the team have been fantastic. Friendly, professional and very responsive. Wouldn't hesitate to recommend them
5/5
Excellent service…
Sarah was so professional and helpful when looking for a property to rent nothing was to much trouble for her. I would recommend Cumbria properties outstanding service
5/5
Property Letting
First class service property was let within 10 days Competitive fees Dealt with Susan Moses who always kept me up to date on letting process Martin
5/5
What else can i say but excellent .
What else can i say but excellent .. charlotte mcgough was thorough professional and the most helpful. I cannot praise her enough for her help in the process of buying our new house , any questions or queries i had weee answered in know time .. if i was to ever movd afain i would certainly seek her out for her help ..
5/5
Highly recommended
I used Cumbrian Properties to market my rental property and find a suitable tenant. I found them to be very professional, helpful and efficient. I’ll definitely use them again.
Thank you!
5/5
Throughout my purchase in Cumbria, Louise was brilliant. Keeping the process moving, checking in, sending regular updates, and communicating clearly. I heartily recommend their services. Thank you!
5/5
Great service as always. Thank you Susan for all the great work and the excellent communication.
5/5
Having purchased a property through the Penrith Office at the end of last year (2020) I cannot overstate how easy to deal with that they were. Louise Birkett couldn't have been more helpful and delightful - going out of her way to answer my numerous questions (many fairly technical) on a couple of properties as well as about the local area. Also more than happy to reshow me my desired property as and when I wished. Great service allowing for a very speedy, hassle free and uncomplicated move.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Dealt with Andrea Baugh the Lettings Manager who was extremely professional and efficient throughout the process. Don't usually write reviews but this is the sending time Ive delta with the company and have been extremely satisfied.
5/5
Sold our property. Karen went above and beyond to keep us informed with the progress after having a couple of buyers messing us around. A very professional person. Highly recommend.PositiveProfessionalism
5/5
Thanks to Karen McCarthy and all at the Penrith office for their help selling my Father's Appleby house. An excellent, professional service from viewings to completion, I'd recommend the agency and use them again myself.
1/5
They do not answer messages
Emailed them twice about a flat for sale in Carlisle and got no reply . Flat got sold and i never even got the chance to view it .
5/5
Very please with the service we received. All the staff at cumbrian properties communicated well and helped us to make a sale. They supported us through the entire process and we ended up buying through them as well. It really was an excellent service and they helped us to buy our dream home. Thank you so much.
2/5
Unsafe property rental
I used Cumbria properties to rent an apartment, initially they were very responsive and I was happy with the service.
1/5
Poor service
Poor service - no updates. Not informed of the change in advertising circs after sale fell through. Came down to us to chase why we weren’t getting viewings. Had to chase them to take new pics. Useless!!
5/5
My husband and I recently made the quantum leap and moved to Cumbria. The purchase of our chosen property was expertly and sensitively handled by Karen McCarthy (Senior Sales Negotiator) for Cumbrian Properties (Penrith Office). Cumbrian Properties were highly professional throughout. The property details were well presented and nothing was too much trouble for Karen McCarthy, who demonstrated exceptional due diligence when asked to obtain additional information which was important for us during the decision making process. Congratulations to Cumbrian Properties and their Senior Sales Negotiator, Karen McCarthy - Who smile when they go the extra mile!
5/5
Very professional and knowledgeable staff! Special mention to Jodie and Ann.
5/5
I recently sold a domestic property via Cumbrian Properties. I wondered if a buyer would be found given the pandemic and economic slow down. But a steady stream of viewers were found, Cumbrian Properties organised the viewings and a buyer was found. Excellent. I wanted a quick sale and this was achieved. I was very pleased by the recommendation of a solicitor, they too were very efficient and professional. All very good and stress free.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cumbrian Properties's Penrith office has 199 reviews across two platforms: 144 on Google, 55 on Trustpilot (across the whole business).
Cumbrian Properties Penrith is rated 4.4 out of 5 across all 199 reviews, and 4.6 out of 5 on Google from 144 reviews.
Cumbrian Properties Penrith, Fenton House, Corney Square, Penrith, CA11 7PX.