Every review we hold for the Penarth office, from every platform, shown as written. First names only.
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5/5
GoogleWe brought a property that David Baker was selling and the experience was fantastic! Hannah went above and beyond to ensure the transaction went smoothly. I highly recommended David and Baker and would not hesitate to use them in the future.
Joanna Β· 14 April 2021
Agent replied Β· 5 July 2023
Hi Joanna, thanks for the kind feedback! We're really glad it all came together in the end. Hope you're enjoying the house!
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5/5
GoogleWhat an absolutely brilliant service from start to end. The whole team were professional, helpful and supportive at every stage of the process. Craig was star to work with and made the sale of my home a very seamless process, keeping me informed of developments at every step. I have used them before and would highly recommend David Baker & Co as my estate agent of choice.
Samantha Β· 14 April 2022
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5/5
GoogleClare and Richard Hallam
Level of care, service and attention we have received from Craig and David, and all the team, has been outstanding. Other businesses would learn immensely from the operational model at David Baker. Itβs probably the best service we have ever experienced - David Baker and Co should be very proud. Thank you so much.
Richard Β· 14 April 2024
Agent replied Β· 29 October 2023
Thank you very much, Richard! The whole team really appreciate the feedback
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5/5
GoogleOur experience with David Baker has been outstanding from start to finish. In particular, we would like to thank Craig Jefferies for his dedication, expertise and repeatedly going above and beyond what would be considered a good service. We β¦
Nwl Β· 14 April 2021
Agent replied Β· 30 May 2023
Hi Nwl! Thanks for the review. We were very happy with this result and wish you all the best in the new house. Welcome to Penarth!
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5/5
FacebookJust completed the sale of my property in Penarth with David baker estate agents , they've been brilliant from start to finish with keeping me updated on any news regarding the sale and any feedback from viewings etc..., I mostly dealt with Craig for the sale of my property who was extremely helpful and always went the extra mile to help me out on any questions etc...., really nice guy , I highly recommend these estate agents and will hopefully use them again in the near future
Paul Β· 30 August 2017
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5/5
FacebookWe recently bought a property through David Baker & Company and we were dealing with Craig. He was so professional leading us every step of the way making sure we knew exactly what was happening. A few things we needed checking/changing & Craig was straight on the phone to the seller to get everything sorted. Everything ran smoothly and we can't thank Craig enough for all his help he really did do the extra mile, will definitely be recommending to others.
Charlotte Β· 20 June 2017
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5/5
GoogleExcellent care, attention to detail and very thorough service from Craig, Hannah and all the team at David Baker & Company. They turned my dream into reality. Thank you π β¦
Adam Β· 14 March 2026
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5/5
GoogleWell what can I say!!! A totally professional practice which I would not hesitate to recommend. They dealt with the sale of my fathers flat after his death and during COVID
They were empathic, diligent, responsive and excellent communicators. In fact nothing was too much trouble. Craig and David were absolutely excellent but all members of the practise were. 5 stars is not high enough!!! Thank you for getting the deal done as they say and I donβt think it would have happened without you being involved. For me it was the empathy and excellent communication during which was a very difficult time for me.
Jackie Β· 14 April 2022
Agent replied Β· 30 May 2023
Jackie - thank you for the very kind words. It means a lot to all of us.
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5/5
GoogleI'm not prone to writing reviews about anything simply because I never know whether they're genuine or otherwise. That said, this is a wholly genuine comment about my experiences with David Baker Estate Agents. Without doubt, quite the best house purchase experience I've ever had, and I've moved a lot over the years! The professionalism, patience, diligence and attention to what might seem, minor details, has been exceptional. Both Craig particularly and Hannah have been an absolute joy to work with, have kept me informed every step of the way during the purchase procedure and removed the potential angst out of what can be a traumatic experience. I'm not planning to move again but if you're looking for a property in Penarth or further afield, make David Baker you first port of call; I cannot recommend them highly enough.
John Β· 14 April 2022
Agent replied Β· 30 May 2023
Hi John, thanks very much for the kind words. It means a lot to us all! It was a pleasure working with you.
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5/5
GoogleWe recently used the services of David Baker & Co. Their professional approach and communication was excellent. A special thanks to Craig, who provided very friendly, helpful advice throughout the process and always went the extra mile. Highly recommended!
Tracey Β· 14 April 2024
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5/5
GoogleI had dealings with David Baker and the team from the autumn of last year until I moved to Penarth in mid December. They were always friendly and efficient, especially Craig, with whom I had most contact.
Joan Β· 14 April 2024
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5/5
FacebookExcellent company! Extremely helpful and always ahead of the game anticipating any problems and helping to sort them out. Very well informed and up to date. All the agents are extremely professional and courteous, in particular Craig Jefferies who I must single out as he spent two years helping us find the right house in our attempt to move from Cardiff to Penarth. We're here now and love it! Big thanks to David Baker and Company!
Caroline Β· 6 February 2017
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5/5
GoogleThank you to David Baker & Co and especially Craig Jefferies for the excellent work done in achieving the sale of our house. Craig was always positive and worked very hard to keep everything on track.
Gillian Β· 14 April 2024
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5/5
FacebookCharles completed a homebuyers survey on a home we were looking to purchase.
Communication from the start was great and clear and the appointment was made swiftly.
We recieved the detailed survey report back in a timely manner and Charles reached out to us to meet up to run through the report in detail.
Meeting Charles to go through the report was incredible service and invaluable which really helped us make an informed choice whether to proceed with our purchase and will certainly help with future home purchases.
I couldn't recommend the service we recieved any higher and would undoubtedly recommend.
George Β· 8 September 2021
Agent replied Β· 29 October 2023
Youβre very welcome! Thanks
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5/5
GoogleWe have just bought a house in Penarth with DB&C acting and it could not have been easier. From the first to the last, everyone at the firm was engaging, professional and helpful. Craig in particular was delightful to deal with; he pulled out all the stops, providing us with regular emails and phone calls (even on days he wasn't supposed to be working) to keep things on track. Moving from a distance during a pendemic could have been daunting but it all went very smoothly. The welcoming hamper was such a nice touch. We have absolutely no hesitation in recommending the firmPositiveResponsiveness, Quality, Professionalism
Richard Β· 25 August 2021
Agent replied Β· 5 July 2023
Hi Richard - thanks for the feedback. Welcome to Penarth! You have a lovely property there and we hope you enjoy it. Thank you both for being good to work with throughout the process.
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5/5
GoogleI recently had the experience of both buying and selling with David Baker and Company and I could not recommend them more. I felt completely informed throughout the process of both selling and purchasing a house with them. They were always on hand to help us with a query, no matter how small. We chose them as our estate agents as they were extremely professional, prompt and always followed through on their commitments. An additional reason was how seriously they took all safety measures in relation to Covid-19. We got to experience this first-hand as sellers and when viewing properties they were showing. I felt they took every precaution to keep us, and others viewing our property, safe. I would strongly recommend David Baker and Company to friends and family.PositiveResponsiveness, Professionalism
Laura Β· 25 August 2021
Agent replied Β· 5 July 2023
Hi Laura, thanks for the kind feedback. It was great to work with you and we hope you are all settling in to the new place well!
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5/5
GoogleAbsolutely brilliant service from David Baker. From selling our house to buying our dream house, Hannah, Richard and Charles were amazing! Hannah provided us with help, guidance, advice and was always at the end of the phone! What could have been a very stressful event, David Baker made it feel very easy! Would 100% recommend them! Thanks again all:)
AnnMarie Β· 14 April 2022
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5/5
GoogleCraig and Debbie were exceptional during the purchase process. They deserve high marks for efficiency. In fact they were really the only ones βon the ballβ!
Martin Β· 14 April 2022
Agent replied Β· 5 July 2023
Hi Martin, thanks for the review!
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5/5
GoogleDavid Baker sold our house over a year ago and Craig in particular was exceptional in all aspects of the selling - they keep you updated at all stages, communication is outstanding and they go the extra mile for both the buyer and seller.
We then bought a house via Craig at David Baker during the pandemic and they helped overcome a few hurdles to make it a flawless transaction.
Could not recommend this estate agent enough :-)
Rhiannon Β· 5 July 2021
Agent replied Β· 5 July 2023
Thanks, Rhiannon. The kind words and positive feedback mean a lot!
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5/5
GoogleReally amazing experience selling our house with David Baker. They were very patient and supportive throughout, easily the best estate agent in Penarth.
David Β· 14 March 2026
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5/5
GoogleDavid Baker Estate Agents are excellent. Craig dealt with our last sale ( we have used them for both sales and purchase). Craig is extremely helpful, professional and efficient. Cannot recommend them highly enough
T Β· 5 July 2020
Agent replied Β· 5 July 2023
Thank you for the review and recommendation - we love working with you too! Next time you need us, you know where we are. All the best.
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5/5
GoogleDavid Baker and Co recently sold our house - managing to complete even amidst lockdown.
From day one their customer service was excellent. If you are looking for a professional, highly efficient and wonderfully friendly estate agency in Penarth and the surrounding area, look no further!
David personally sold our property (after just 5 days on the market) but through the process we had contact with every member of this great team, all of whom were helpful and knowledgeable at every step.
This is the second property we have sold with David Baker and Co and the most recent in a long line of properties they have supported my family in buying and selling. We highly recommend David Baker!PositiveResponsiveness, Quality, Professionalism, Value
Rachel Β· 10 January 2021
Agent replied Β· 30 May 2023
Thanks, Rachel! It all came together in the end!
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5/5
GoogleCraig delivered outstanding service throughout the purchase of our property. He kept us regularly updated and made sure we were always informed every step of the way. Having dealt with many estate agents in the past, it was very welcoming to have an estate agent providing a five star service. I would highly recommend David Baker.
Jack Β· 19 April 2025
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5/5
GoogleGreat estate agents. Craig in particular was really responsive and quickly addressed our emails and found solutions to everything we threw at him. Recommended.
Dan Β· 14 April 2025
Agent replied Β· 14 April 2026
Thanks, Dan!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.