Every review we hold for the Penarth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIn the last 18 months, we've sold one property and bought two, all using David Baker. I wouldn't hesitate to recommend them and can't sing their praises enough. We sold and bought our house during COVID, and they made a difficult time much easier. Hannah and Richard stayed in constant touch and never fudged anything, we were also in the loop. Then more recently, they've helped my son buy his first property, and again, Craig has been by his side throughout the process and made everything run smoothly. Although it's been a huge relief to get that call to say "completion done!", I sort of miss them afterwards! A fabulous team, thank you to all of them.
Carol · 14 April 2022
Agent replied · 30 May 2023
Thanks for the kind words, Carol....they mean a lot! We miss you too!
★★★★★ 5/5
GoogleWe have just completed on purchasing a property in Penarth, through David Baker & Company.
From the outset this really wasn't a 'straight forward' purchase, Craig from David Baker has been absolutely superb as an estate agent. He has been communicative, extremely helpful and very, very patient!
In fact we feel the whole team has been on our side, and not just as a selling exercise. We understand that there is financial reward and, after all, it is their job, but the whole team have been incredibly helpful and really gone way above the line of duty to help in everyway possible.
Thanks so much for everything guys, you really have made a trying time far far easier. If and when we come to sell I can honestly say we wouldn't even consider going elsewhere.
Thanks again for finding our 'forever' home.
The Jenners
Ed · 14 February 2026
★★★★★ 5/5
GoogleOutstanding. I have moved house several times over past decades but David Baker are in a class of their own, for efficiency and a professional helpfulness that seems always intelligently focussed on the individual customer's profile.
Each member of the team who assisted during the sale was excellent and Craig, who steered it through from start to finish was absolutely fantastic.
Ivor · 14 October 2025
Agent replied · 14 April 2026
Thanks, Ivor! These kind words mean a lot.
★★★★★ 5/5
GoogleI’ve both sold and bought a house with David Baker over the last nine months. I cannot recommend them highly enough. I was kept fully informed throughout the various twists and turns of the house selling/buying process, and incidents such as buyers pulling out were dealt with frankly, with the house going back in the market swiftly and without fuss. The support David Baker provided throughout was exceptional.
There were no ‘hard sales’ tactics like experienced with other Penarth estate agents - the house was honestly appraised and valued by Craig (twice as it happened, thanks to covid), and we weren’t badgered with phone calls afterwards.
The way viewings are arranged and confirmed is transparent and they were always completed in a timely manner.
Overall, I cannot praise their involvement in either sale highly enough. We dealt with Hannah for both the sale and the onward purchase, and she was always on the end of the phone, guiding us through the process.
When we were about to put our property on the market, it seemed that every other ‘for sale’ sign we saw in Penarth was a David Baker one. Now I know why! I’ve dealt with nearly all of the established estate agents in Penarth over the years, and David Baker is by far superior.
Stephen · 14 April 2021
Agent replied · 5 July 2023
Hi Stephen - thank you for the very kind words. Thank you also for the patience you showed in waiting for things to come together. We're glad it all worked out in the end!
★★★★★ 5/5
GoogleThanks again to the David Baker team for reletting my stepfathers flat quickly and easily. Special thanks go to Alison who was helpful, honest, proactive and responsive throughout the whole process and took the stress away for me during renovations, repairs and finding us a suitable tenant. I'd definitely recommend giving Baker's a try if you are looking to rent a home as either a tenant or landlord.
Ian · 7 April 2026
★★★★★ 5/5
GoogleThis estate agent has gone above and beyond in finding me a home. I initially dealt with Hannah who was brilliant. Then Craig took over my search and was beyond patient. The most important part was that he kept me informed every step of the way. He understood the type of property that would suit me and helped me find it. The buying process is stressful anyway, but he smoothed the bumpy road.
Eira · 14 April 2022
Agent replied · 30 May 2023
Thank you very much, Eira. We hope you are very happy there!!
★★★★★ 5/5
GoogleCraig was absolutely fantastic, so knowledgeable and hands down one of the best estate agents we had the pleasure of dealing with!
Bee · 14 April 2025
Agent replied · 14 April 2026
Thank you, Bee! It means a lot.
★★★★★ 5/5
GoogleWe have recently bought our house through David Baker & Co. It was quite a stressful time (as it usually is!) but the staff were always at the end of the phone with support and advice when we needed it. Craig was our main point of contact and he was brilliant…so knowledgeable, professional and friendly. You have a great team there Mr. Baker! Keep doing what you’re doing because you all do it so well. Thank you.
Pete · 14 April 2024
★★★★★ 5/5
GoogleDavid Baker and others in his firm have acted for me over a period of 40+ years. They have helped me to buy, sell and lease properties. Recently Craig Jefferies of DB&Co has been instrumental in selling an investment property. The service I received was impeccable even though a lot of work was involved. Fees were remarkably low. I mention also Richard Baker who for several years had managed the rental of the property most efficiently.
Howard · 14 April 2024
★★★★★ 5/5
GoogleWe were impressed with the excellent communication and helpfulness of Craig and all members of this professional organisation. Selling and buying a house is usually a stressful experience but David Baker and staff ensured we were supported through the whole process.
Well done all and thank you.
Pam · 14 November 2025
Agent replied · 14 April 2026
Thank you Pam - we hope you are settling in well!
★★★★★ 5/5
GoogleMy mother and I visited 3 flats in Penarth with Hannah this week. Hannah was extremely helpful and thoughtful.
Cathryn · 14 April 2025
Agent replied · 14 April 2026
Thanks, Cathryn!
★★★★★ 5/5
GoogleWe'd rate David Baker and Co 10 stars if we could! Richard, Craig and the team have all been fantastic, giving detailed feedback of all viewings and helping us to achieve the asking price for our property. Post 'offer' they have kept the chain moving and given us regular updates. Very professional, kind and courteous, we'd recommend them to anyone looking to sell in Penarth and surrounding areas.
Rachel · 5 July 2021
Agent replied · 5 July 2023
Hi Rachel - thanks for the feedback! It was a pleasure to work with you all. Good luck in the new house!
★★★★★ 5/5
GoogleWe’ve recently both sold and purchased property with David Baker. We found the company friendly, efficient and highly professional. All members of the team went out of their way to assist us in any way, and special thanks to Craig for his invaluable help and advice with everything both before and after sale and purchase. We would not hesitate to recommend David Baker
Berni · 14 April 2022
Agent replied · 30 May 2023
Thanks, Berni! It was a pleasure!
★★★★★ 5/5
GoogleI can only reiterate all the other 5 star reviews about David Baker and Co. and highly recommend them if you are buying or selling in Penarth. You can be sure of receiving excellent service and support throughout what can be a complicated process. I wouldn't hesitate to use them again if I want to move. Thanks so much to Craig and the whole team.PositiveResponsiveness, Quality, Professionalism, Value
J · 10 January 2021
Agent replied · 5 July 2023
Thank you Julia...it was a pleasure working with you!
★★★★★ 5/5
GoogleJust sold our house!!…very happy. Could not have done it (stress free ) if it wasn’t for Craig 😁 He was with us at every stage and kept us fully informed throughout the whole process. If we had any concerns or questions, he had the answer. A true professional. The whole team have been marvellous; from the very beginning starting with a realist expectation on price (thank you Richard) and support with our survey (thank you Charles).
Would highly recommend (we have already).
A family run business built on 50+ years of knowledge of the area and market place.
CarolineUD · 9 May 2023
★★★★★ 5/5
GoogleJust sold our house!!…very happy. Could not have done it (stress free ) if it wasn’t for Craig 😁 He was with us at every stage and kept us fully informed throughout the whole process. If we had any concerns or questions, he had the answer. A true professional. The whole team have been marvellous; from the very beginning starting with a realist expectation on price (thank you Richard) and support with our survey (thank you Charles).
Would highly recommend (we have already).
A family run business built on 50+ years of knowledge of the area and market place.
Caroline · 6 May 2023
★★★★★ 5/5
GoogleDavid Baker & Co initially assisted with the rental of my property, and then dealt with the sale thereafter. Brilliant service and helped me through each process in order to make it as stress-free as possible. For example, when it felt like delays were occurring with completion (due to the other side), the team really helped push it over the line; every time I called in to check, someone at the office had already taken some kind of action. All in all, highly recommended and would definitely use them again! Thank you to Richard, Debbie, Craig and all the team.
Joseph · 14 April 2023
★★★★★ 5/5
GoogleThe team at David Baker promised me they would sell our house and they did just that.When things got complex and delayed in the chain ,Debbie worked tirelessly to keep everyone on board.The communication from Debbie,to all parties ,was absolutely excellent over the 5 months that it took to get to completion.But in all that time Debbie kept all parties briefed and when she found issues causing a blocker she found ways to resolve them quickly and efficiently ,wherever they lay within the chain.Fantastic customer service.5 Star service.I cannot recommend Debbie and the David Baker team highly enough.You won’t find a better agent to sell your house.
Adrian · 14 April 2023
★★★★★ 5/5
GoogleWe recently purchased a home through David Baker and have had the most amazing experience. They have gone the extra mile in everything they do and have made the process of purchasing a home feel seamless. Beyond helping us, Mr Baker himself was incredibly helpful to the gentleman we purchased the home from that needed a little extra assistance. Hannah, Debbie and Charles were always quick at replying and never made us feel like we were being a bother. Purchasing a home can be a stressful time but everyone in the David Baker office made the process feel so easy. We would recommend to anyone listing their home to list with David Baker!
Thank you all so much for helping us get into our forever home.
Kirsten · 2 October 2022
★★★★★ 5/5
GoogleHaving dealt with a few different estate agents while selling our house and buying another I can honestly say David Baker have knocked it out of the park! Every other estate agents pales in comparison to them. There’s a true personal touch with them and I would never use anyone else now, having had dealings with David Baker.
Craig was incredible from start to finish (I say finish, but…. We completed and moved in last week, yet he’s still checking in with us and making sure everything is ok) if that isn’t going the extra mile, I don’t know what is! Thank you for making our dreams a reality and helping us with our dream home purchase! We’ll never truly be able to express our gratitude. We can’t sing your praises high enough! Thank you once again
Lauren · 30 May 2022
★★★★★ 5/5
GoogleFrom selling our house to finding us our dream property David Baker have been there all the way. Thanks to Hannah in particular, who took the time to get to know us and made the whole experience very personal.
Ruth · 14 April 2023
Agent replied · 24 August 2024
Hi Ruth, thanks for the feedback! It was a pleasure to deal with you both and we're really pleased to have helped you find the dream home!
★★★★★ 5/5
GoogleWe have just bought in Penarth through David Baker agents. Their service and staff were excellent. They were quick, open and provided accurate responses throughout the prcoess. Their communicaiton with our solicitors was lightening, which kept the process quick. Our solicitors were Lucas Law in Penarth and both reside in Station Approach, so they had a quick and excellent working partnership. Our sale and purchase took 8 weeks to the day. They were also very accomodating with regards to follow up visits for us to measure up and allow builders in to complete surveys.
Upon completion, they also provided us with a much needed starter pack/hamper. Whilst everythign was still boxed up, it provided fresh, local ground coffee, local welsh chocolates, and welsh cakes. Hand sanitiser, some mugs and more. Its was a wonderful touch to complete our move.
We highly recommend David Baker agents in Penarth. We mainly dealth with Craig and Debbie but the whole team are fantastic.
Carl · 14 April 2022
★★★★★ 5/5
GoogleHaving dealt with a few different estate agents while selling our house and buying another I can honestly say David Baker have knocked it out of the park! Every other estate agents pales in comparison to them. There’s a true personal touch with them and I would never use anyone else now, having had dealings with David Baker.
Craig was incredible from start to finish (I say finish, but…. We completed and moved in last week, yet he’s still checking in with us and making sure everything is ok) if that isn’t going the extra mile, I don’t know what is! Thank you for making our dreams a reality and helping us with our dream home purchase! We’ll never truly be able to express our gratitude. We can’t sing your praises high enough! Thank you once again
Lauren · 14 April 2022
★★★★★ 5/5
GooglePurchased a house with David Baker & Co. acting as the estate agents. Were very professional and helpful throughout the purchase. Debbie was easy to contact and help us greatly in getting the purchase through, can highly reccomend!
Ed · 14 April 2023
Agent replied · 30 May 2023
Hi Ed - thanks for the kind words! We hope you are very happy there.
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