Every review we hold for the Oxted office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe lettings team have been extremely helpful throughout the whole process from day one. They have gone above and beyond in visiting the property and looking after matters various as I am no longer local. I have felt completely confident leaving my house in their hands.
Sarah · 23 January 2024
Agent replied · 21 June 2024
Thank you for your kind review Sarah. We are so pleased that you have been satisfied with our services. We feel that providing a local service to our landlords is such a great benefit to our landlords who have relocated. Wishing you well from the lettings team.
★★★★★ 4/5
GoogleI have recently purchased my first home with Payne and Co, Sophie and Jason have been really helpful along the way. As a first time buyer, I wasn’t aware of most of the processes involved in buying a property but they both took me through step by step how to do this. They would always text or ring me to keep me updated even around Christmas time. I would recommend using Payne and Co to purchase a property.
Katie · 23 January 2024
★★★★★ 5/5
GoogleJason, Sophie and the team at Payne and co were extremely helpful and always responsive even when they had no news to provide during our recently completed house purchase. We were very impressed by their professionalism throughout the process and would happily work with them again in the future.
Andy · 22 June 2022
★★★★★ 5/5
GoogleWe've bought and sold through Payne&Co, and have loved working with Stuart, Catherine and the rest of the team. They have always been very professional, helpful and extremely understanding. Our sale wasn't the most straightforward one but they stuck by our side and helped us through it. We couldn't have chosen a better agent. So very pleased and grateful! Highly recommend!
L · 18 November 2024
★★★★★ 5/5
GoogleWe recently exchanged on our home with Payne & Co. They have been a pleasure to work with, made the process simple and kept things ticking along nicely without applying too much pressure.
Special thanks to Stuart Taylor
Leif · 22 June 2023
★★★★★ 5/5
GoogleI would thoroughly recommend Stuart at Payne & Co; a true professional, he provided an outstanding service throughout our house sale.
Catherine · 22 June 2021
Agent replied · 21 June 2024
Thank you Catherine for your kind comments. To have managed to push the transaction through in the time we did was thanks to everyone involved, including a motivated buyer and proactive solicitors. Wishing you well for the future.
★★★★★ 5/5
GoogleWe used Payne and co after having issues selling our house with another local estate agent and found the local knowledge and service from the staff to be excellent.
The quality of the viewings was superb and the communication with the team at Payne and Co made the whole process easier.
Overall we are delighted with the service we received and would highly recommend Payne and Co.PositiveResponsiveness, Quality, Professionalism
Andrew · 22 June 2021
Agent replied · 21 June 2024
Thanks Andrew for your kind review. It was great to be able to move you forward with your plans after you had a disappointing experience with another local firm.
★★★★★ 5/5
GoogleI’ve been with Payne & co over 6 years now and have to say they’ve always been great. Tracy is so very helpful, every issue I had was resolved promptly. Can’t recommend them enough
Jo · 27 July 2023
★★★★★ 5/5
GoogleFrom start to finish it was a pleasure dealing Payne & Co. more specifically Stuart - couldn’t have asked for a better experience as first time buyers - a big thank you to Payne & Co!
Mason · 22 April 2024
Agent replied · 21 June 2024
From all of us here we are pleased to have been able to help you source your first home and that you had a great experience using our services. Wishing you well for the future.
★★★★★ 5/5
GoogleWe recently purchased a property through Stuart at Payne and Co. He was a pleasure to deal with. Extremely helpful throughout. He was very patient and did not apply any pressure, yet was always available when needed. He made it as stress free as buying a property can be!
Taylor · 22 June 2023
Agent replied · 21 June 2024
Thank you for your kind review of our services. Welcome to Oxted! We look forward to driving past and seeing you transform such a fabulous property.
★★★★★ 5/5
GooglePayne & Co have been dealing with the sale of two properties for us and the service has been excellent.
Superb communication with us and our solicitor has enabled the whole process to go smoothly.
They have been fantastic at keeping us, our buyers and the sellers estate agents informed and all queries were handled very efficiently.
They have gone above and beyond in making sure this has been as stress free as possible.
We would not hesitate to recommend Payne & Co.
Philip · 22 June 2023
★★★★★ 5/5
GoogleOur family has had dealings with Payne & Co. for well over thirty years, both for house purchases and sales and also for lettings.
They are our 'go -to' local agent for all things property related.
We have always found the staff to be professional, helpful and courteous, with a pro-active, knowledgeable approach which makes for a positive experience.
In more recent years our involvement with the rental market has been ably supported by Payne & Co's lettings and management team and in the last few months Tracey Gadd has gone "above and beyond" to help with a number of issues, taking a great deal of the stress away from us, for which we are extremely grateful.
Mr and Mrs S Wyles
Steve · 22 June 2023
★★★★★ 5/5
GoogleI've just sold my house through Payne & Co and I can't rate them highly enough! Professionalism, communication and local knowledge are all excellent and I was made to feel very much at ease right from the start of the process. Stuart in particular has been fantastic and is a huge asset to this company. Thank you !
Rachel · 22 June 2022
Agent replied · 21 June 2024
It was a pleasure to be able to act for you in the sale of your home Rachel and delighted to hear you were pleased with the service we offer. Wishing you well for the future.
★★★★★ 5/5
GoogleVery professional team of agents, managed our expectations brilliantly ensuring the transaction reached a successful conclusion seamlessly. Many Thanks Stuart!
David · 22 June 2020
Agent replied · 21 June 2024
Thanks David for your feedback. We all wish you well with the refurbishments - what a superb property to remodel! Kind regards.
★★★★★ 5/5
GoogleI cannot praise everyone at Payne & Co highly enough. They put in enormous efforts to get our sale and purchase to an exchange and completion, going far beyond expectations. Truly professional, with a personal feel and easy to communicate with throughout, these agents are the real deal. Simply superb, thank you so much!PositiveResponsiveness, Quality, Professionalism, Value
Chris · 22 June 2022
Agent replied · 21 June 2024
Thank you for such a great review Chris. The team and I thoroughly enjoyed helping you forward with your plans. You know where we are if we can assist you again. Wishing you and your family well for the future.
★★★★★ 5/5
GoogleHaving just bought my first property from Payne & Co with the undivided time and patience from Ross Powell. He dealt with everything with the upmost professional attitude and was on hand throughout the whole process. I would thoroughly recommend this estate agent and Ross along with the rest of the staff….
Karen · 2 December 2024
★★★★★ 5/5
GoogleCatherine and Stuart supported me throughout the ups and downs of selling my property. They were amazing and I highly recommend them.
Janice · 2 November 2024
Agent replied · 9 November 2024
It was a pleasure to have been able to help you move forward with your relocation plans Janice. Wishing you well in your new home.
★★★★★ 5/5
GooglePayne & Co recently dealt with the sale of a house for me. They are a professional and caring company and I cannot thank them enough for their guidance through the procedure. I would particularly like to mention Stuart who was helpful at all times, even when some of my questions were probably naive and rather trivial. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Christine · 25 August 2021
Agent replied · 21 June 2024
Thank you for your kind review of our services. It was a pleasure to have acted for your and your brother. From all of us at Payne & Co. we wish you well for the future.
★★★★★ 5/5
GoogleThank you to all at Payne & Co, especially Sophie, who was most helpful, professional and went out of her way to help my clients purchase move forward with ease.
Victoria · 22 June 2023
★★★★★ 5/5
GoogleI recently brought a property through Payne & Co. They communicated well throughout the sale keeping me updated regularly. With the support of their friendly and helpful staff my purchase went through smoothly and very quickly. As a first time buyer I would highly recommend them.
Ashley · 22 June 2023
Agent replied · 21 June 2024
It was a pleasure to have been able to help you source and secure your first property. Wishing you well for the future and happy to help you should you ever decide to move again.
★★★★★ 5/5
GoogleGreat service from this agent. Helpful information and lots of good communication throughout the process. Would definitely recommend.
Sancha · 16 December 2025
★★★★★ 5/5
GoogleMy fiance and I are completing on a property purchase tomorrow where Karen and Stuart from Payne & Co have helped us throughout the entire journey. They have literally project managed this purchase and have been incredibly proactive with us with weekly calls / emails to keep us informed. Previous estate agents we have used have not come close to this level of service and professionalism. Would highly recommend Payne & Co to anyone selling a property
Grant · 22 June 2023
★★★★★ 5/5
GoogleExcellent service, going well beyond what I expected when buying a house. They did a lot of chasing on both sides of the chain to keep things moving, always replied very quickly, and were a genuine pleasure to deal with. Would definitely recommend.
Daniel · 22 June 2023
Agent replied · 21 June 2024
We appreciate your kind review of our services. It was pleasure to have helped you source your lovely new home.
★★★★★ 5/5
GoogleHighly rate Payne & Co. Stuart and his team, especially Sophie, were quick, efficient and always a pleasure to deal with. Glad we chose them.
Graham Caldow
Dgbt · 22 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.