Every review we hold for the Oxted office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have recently had the pleasure of using Payne & Co to help sell a local property in Limpsfield Chart. From start to finish, the experience has felt very straightforward, as Stuart, Jason, Karen and the team guided me through the process with great communication and provided clear explanation of anything which was not clear. In a funny way, I will miss not having to correspond with them on a regular basis! Thanks to everyone at Payne & Co once again for all your hard work in helping to get the sale across the line. I would not hesitate to recommend them or to use them again.
Jon · 22 June 2023
★★★★★ 5/5
GoogleThis year is the 25th Anniversary of when we first rented out our house with Payne & Co. A very young Jason Brown was our original contact and now is Managing Director. Throughout this period we have enjoyed a successful working relationship and believe 6 sets of tenants have also had no issues. If anyone is thinking of renting out their property we would highly recommend using the team at Payne& Co. Hopefully I'll leave another review in 25 years time!!
Graham and Margaret
Graham · 22 June 2023
★★★★★ 5/5
GoogleMy experience using Payne & Co exceeded my expectations from start to finish. I really liked Stuart from the onset and he was down to earth and straight talking. We had an offer within the week, at the asking price and the follow up team were just as professional under exchange. I highly recommend Stuart and the team at Payne & Co if you are looking to sell your house.
Katy · 23 June 2019
Agent replied · 21 June 2024
Thanks Katy. The team and I really enjoyed finding you a buyer and I'm delighted that it all happened so quickly for you. Wishing you well for the future.
★★★★★ 5/5
GooglePayne and Co manage our Flat in Oxted and provide the most professional and excellent service.
They are friendly, thorough, and above all proactive in all aspects of our needs.
We could not ask for a better team !
Thank you
Neil and Sally
Neil · 22 June 2023
Agent replied · 21 June 2024
Thank you for your kind endorsement of our property management services. Your words say it all!
★★★★★ 5/5
GoogleStuart and the team at Payne & Co were very helpful throughout, always keeping me up to date with any progress. Although the initial buyer pulled out, they found a new buyer within a couple of weeks keeping everything on track. Would definitely recommend.
Steve · 22 June 2023
Agent replied · 21 June 2024
It was great to be involved in the sale of your flat and we hope you are settled into your new property. Wishing you well for the future.
★★★★★ 5/5
GoogleCannot fault the service we received from Payne & Co; especially from Sophie & Stuart. They were always so prompt & accommodating whenever we needed anything from them.
Thank you
Shun & Gemma
Shun · 22 February 2024
Agent replied · 21 June 2024
We hope you are starting to feel settled in your new home Shun. Thank you for leaving a review of our services.
★★★★★ 5/5
GoogleRecently had the pleasure of dealing with Payne & Co through a home move.
Excellent service provided throughout, clear communication and assurances helped make the process as smooth as possible.
Stuart and Lis were very professional and prompt in any correspondence, all details and actions were covered in good time.
Would highly recommend.
Lee · 22 June 2022
Agent replied · 21 June 2024
Thank you Lee for your kind review of our letting services. From the whole team here we wish you a long and happy stay in your lovely split-level apartment.
★★★★★ 5/5
GoogleI have recently had the pleasure of using Payne & Co to help sell a local property in Limpsfield Chart. From start to finish, the experience has felt very straightforward, as Stuart, Jason, Karen and the team guided me through the process with great communication and provided clear explanation of anything which was not clear. In a funny way, I will miss not having to correspond with them on a regular basis! Thanks to everyone at Payne & Co once again for all your hard work in helping to get the sale across the line. I would not hesitate to recommend them or to use them again.
Jen · 10 December 2022
★★★★★ 4/5
GoogleWe recently bought our new home with help from the Payne & Co team. Certainly difficult times with Covid restrictions but Stuart and the team were both proactive and always available with their time. Most of all the Oxted team are good people and we would certainly recommend.
Thanks.
Pat and Carolyn
Patrick · 22 June 2022
Agent replied · 21 June 2024
It was a pleasure to have been able to help you find a property that perfectly matched your requirements. You said town centre and a stone's throw from a decent coffee shop! Enjoy and see you soon.
★★★★★ 5/5
GoogleThe team are incredibly helpful. They are honest and always there to help or listen to you vent. I couldn't recommend them highly enough in an industry where people are seldom this transparent and helpful. …
Kofi · 16 October 2025
Agent replied · 16 April 2026
Thank you Kofi for your positive review of our selling services. Even in the more challenging moments I thought we all made a good team, driving things forward. Wishing you well in your new home.
★★★★★ 5/5
Google(Buyer’s perspective) Our experience working with Payne & Co. was a positive one. Throughout the purchase of the house there were some hiccups (nothing to do with the agent) and Stuart was incredibly helpful. Very present, never had to chase him for anything, he managed our expectations very well. I’d recommend Payne & Co. and especially Stuart to anyone buying or selling a property.
Brenda · 23 June 2019
Agent replied · 21 June 2024
Thank you Andrew and Brenda for your kind review of our service standards. Wishing you both well for the future.
★★★★★ 4/5
GoogleJason and his team have a long standing broad and deep understanding of the Oxted market. We sold my mother’s house with them recently with accurate pricing and good communication as opposed to a rival agent who was very pushy and seemed to price for a quick sale with a higher fee. Highly recommend.
Gavin · 27 July 2024
★★★★★ 5/5
GooglePayne & Co were the seller's agent on my recent property purchase. I found them to be responsive and professional throughout the process; Stuart and Karen were very helpful, particularly in respect of the extra flexibility required to manage around Covid restrictions leading up to our move. I would be very happy to work with them again.
Ben · 22 June 2021
Agent replied · 21 June 2024
Wishing you well in your new home Mr Marsh. It was a pleasure to have helped you .
★★★★★ 5/5
GoogleCatherine and Stuart were absolutely brilliant at helping us buy our first home couldn’t recommend them enough , always in contact with us and always at the end of the phone very efficient and Professional.
Matilda · 17 April 2025
★★★★★ 5/5
GoogleWorking with Payne and co to complete on our new house was very easy, Ross was super helpful and quick to answer any queries we had.
Winnie · 22 July 2025
★★★★★ 5/5
GoogleMy property in Oxted has been managed by Payne & Co for a number of years, and I could not be happier with the job they are doing. Tracey Gadd specifically has done a wonderful job, regularly reviewing my property and my tenants needs and reports back to me, and recommends any necessary action. Which is is then promptly and efficiently carried out. I feel totally informed and totally satisfied with the outcome. It gives me huge peace of mind as a landlord to have such a professional pleasant and competent person managing my asset.
Hugh · 22 June 2022
★★★★★ 5/5
GoogleHave just completed sale of property. Used Payne & Co as had always known of them with good words said, was not disappointed at all. Nothing was to much were always accessible friendly and helpful. Ours was slightly complicated selling another family member but was made straightforward, very grateful, thank you all. Would highly recommend.
Andrew · 22 May 2024
★★★★★ 5/5
GoogleStuart and the team in general at Payne & Co answered all of our queries within the hour. We weren't their only clients, but we certainly felt like we were. Payne & Co were very informative and although as a buyer they were not acting on our behalf, it felt like they were!PositiveResponsiveness, Professionalism
Nick · 22 June 2021
Agent replied · 21 June 2024
Thank you for your kind review Nick. It was a pleasure to have found you the property and delighted you found our service efficient.
★★★★★ 5/5
GooglePayne & Co provided an exceptional service for the sale of my father's property. Stuart and Sophie were very professional, exceedingly helpful and reassuring as the sale progressed to a very pleasing conclusion. I would most certainly recommend Payne & Co to anyone considering buying/selling their property.
Liz · 22 June 2022
Agent replied · 21 June 2024
What wonderful feedback, thanks Liz! The team and I are grateful to have been involved in the sale of your father's home and are pleased it went to a lovely young couple looking to make it their own. Wishing you well for the future.
★★★★★ 5/5
GoogleThe team were polite and professional throughout our purchase. We generally dealt with Karen who was particularly helpful when we were making our decision and remained patient even when we went back and forth! We always found their advice practical and independent, and never felt unduly pressured, which ultimately helped give us the confidence to proceed.
Mark · 22 June 2020
Agent replied · 21 June 2024
Thank you for your comments Mr Percy. Wishing you well for the future.
★★★★★ 5/5
GoogleSophie, Stuart and the team at Payne & Co were incredible professional. We were up against a tight deadline to make the stamp duty relief and they made the sale very stress free. They are all very friendly and extremely helpful. We highly recommend them.
Tom · 22 June 2022
Agent replied · 21 June 2024
Thank you for your excellent review of our services Tom. We all wish you well in your new property.
★★★★★ 5/5
GooglePayne & Co provided a superb service in selling our property. Stuart Taylor and Sophie Gillham were always professional, efficient, prompt, helpful and friendly. I certainly recommend them.
Neill · 24 November 2023
Agent replied · 21 June 2024
Thank you Neill for leaving this 5 star review of our selling services! We are delighted to be passing over the property to a lovely young couple who see it as their 'forever home'. Wishing you well for the future.
★★★★★ 5/5
GoogleCouldn't have asked for a better letting agency. Everybody is so very helpful, nice and professional that there isn't much else I could ask for. We have been here for almost 5 years now and consider ourselves so lucky.
But the absolute superstar for me is Tracey. She is my angel, always there when we need anything. She is prompt, friendly and nothing is ever too much trouble. Thank you for everything you do xx
Alexandra · 22 June 2022
★★★★★ 5/5
GoogleI would highly recommend Payne & Co who recently dealt with the successful sale of my property. Stuart and Sophie were most helpful and courteous during the whole procedure and kept in close touch with me at each step of the way. All front of house staff were welcoming and helpful when I visited their offices.
Evie · 23 June 2019
Agent replied · 21 June 2024
We are delighted to have been able to assist you with your move and that you have received great service from the team involved. Wishing you well for the future.
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