Trusted Agent profile · Oxford
Verified
★★★★★
544 reviews across 4 platforms
31 Woodins Way, Oxford, OX1 1HD
Part of Martin & Co, see every office.
Martin & Co's office in Oxford, at 31 Woodins Way, is rated 4.3 out of 5 across 544 reviews on four platforms, including 535 Google reviews rated 4.3. It won Trusted Agent in The Trusted Agent 2026 awards.
535
Reviews on Google
This office
1
Reviews on Yell
This office
1
Reviews on View Agents
This office
7
Reviews on Trustpilot
This office
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
We are an established estate and lettings agent based in central Oxford with a sister branch in Thame. We have been selling, letting and managing properties in and around Oxford for 15 years including in Cowley, Headington, Marston, Summertown, Botley, Central Oxford, Kidlington, Woodstock, Yarnton and Wheatley. We find tenants of all types for landlords, including professionals, academics, post & under-graduate students, and foreign nationals visiting for work and study. Our professional property managers look after landlord properties pre-occupation, during tenancies and post tenancy, ensuring that rent is collected, repairs and maintenance are completed cost-effectively and tenants and landlords are guided through the process when tenancies conclude. We have a reputation for helping homeowners and landlords buy and sell properties, and feedback demonstrates our superior sales support and communication throughout the process. David Rebe is the current Managing Director of Martin & Co in Oxford, and has over two decades of experience in the real estate industry. He acquired Martin & Co Oxford in 2024. His focus is on the continuous refinement of our service offering with a view to constantly optimising the investment returns for our valued clients.
The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience with Martin&Co so far. Abi has been our point of contact and she is very helpful throughout the process. She is very quick to respond and extremely patient with our questions. The entire renting process is very efficient (time saving) and easy to follow as well. Very positive experience overall.
Thank you so much for taking time to feedback to us and I am delighted that Abi was able to help
5/5
GoogleThe team at Martin & Co made the process of finding a house to rent so smooth, speedy and enjoyable. We feel really lucky to have had Abi by our side from our very first house viewing right up until moving into the property we secured, she has been incredibly friendly, responsive and knowledgeable. After four years of renting student/HMO accommodation, I can confidently say that Martin & Co come out on top. Thank you.
Dear Rosie, Thank you so much for your five-star review and kind words about Abi! We're thrilled to hear that she was able to assist you effectively. It's always our goal to provide outstanding service and we're glad we met your expectations. We look forward to the opportunity of serving you again in the future. Warm regards, Martin&Co
5/5
TrustpilotRecommended letting agent
I rented a property in Oxford through Martin and Co and can recommend them as a letting and managing agent. Property manager Aimee was especially helpful throughout.
5/5
GoogleIt was amazing experience with Abi Rosser who makes everything easy. She is accessible, rapid responder and helpful. I really strongly recommend Martin & Co Oxford Letting agent. Abi facilities the letting steps for me and my family particularly I was doing that from outside of the UK. Thank you Abi
Hisham thank you taking time to feedback, and I am delighted we were able to assist you. Kind regards, Bill
5/5
GoogleMartin & Co Oxford has the most friendly and helpful staff. A special shout out to Maz and Patricia! I am extremely happy with their service. I would recommend them to anyone who needs an estate agent.
Jenny, thank you for giving such positive feedback about your expereince with Martin & Co, we really appreciate you taking the time. kind regards, Bill
5/5
GooglePleasant and efficient renting process for a room in Botley with Hannah Smale - prompt responses and helpful answers to questions. Recommend!
Thank you for your recommendation. We’re glad to hear that your renting experience was pleasant and efficient, and that Hannah was able to assist you with prompt responses and helpful answers to your questions. We appreciate you taking the time to share your feedback. Warm regards, The Martin&Co Team
1/5
GoogleAn absolutely awful real estate agency. They are incapable of reading emails longer than one sentence, my agents were absolutely useless and it came to a point that I had to explain to them that now EU citizens need visas too because of Brexit, which someone whose job it is to check Right to Rent documents should know. This did not stop them from wasting my time on many occasions further regarding why I need a visa (?). Every conversation with the agent was excruciating, as they did not seem to comprehend information. Avoid if possible. It made moving to the UK and renting my first flat an unnecessarily stressful experience. I am unable to reply to the response from the owner, but I was a tenant in 2022. I am not talking about the wrong agency, I most definitely remember this experience correctly. The main correspondence was with Abi, but there were a few other agents involved.
Elena, I need more information so that i can identify you as a tenant of a property that we manage. As things stand we can't identify you at all, making me wonder if you meant to leave a review for a different agent or a different Martin & Co branch? Please do contact the oxford branch and ask to speak with me so that I can discuss this in person with you. Kind regards, Bill
5/5
GoogleAbi was very kind, punctual, and responsive in answering all the questions we had during our first move to Oxford. Much appreciated.
Dear Tamás Andrei Földes, Thank you for your five-star review! We're thrilled that Abi made your move to Oxford smooth and informative. Your kind words are greatly appreciated, and we're always here to assist with any future questions you may have. Welcome to Oxford! Best regards, Conor Martin&Co
5/5
GoogleMartin & Co have made renting a property in the the competitive Oxford market easy. Their processing procedures were flawless and Abi kept us up to date with every step. Abi was super welcoming at the flat viewing and I cannot thank her enough for her help!
Aimee, I am delighted that we were able to help you, and thank you for your feedback. Kind regards, Bill
5/5
GoogleThe team were very helpful and responsive. A special thanks to Abi and Amelia!
Dear Carina, We're thrilled to hear about your positive experience with our team! Thank you for your kind words and for highlighting Abi and Amelia's commitment to service. We're always here to assist with your property needs. Warm regards, The Martin&Co Team
5/5
GoogleI am very pleased with the service I have received from the staff at Martin and co. Jordan and iulia have both been very helpful in my application and I am very happy with my property.I would like to thank Jordan for his good patience and good customer service when helping me with my property selection.thankyou martin and co !!
Josh, thank you so much for taking time to leave us a review. I am pleased my team was able to help you so effectively.
5/5
GoogleWhen I rented a property through Martin and Co (Oxford/Thames branch), Abi was my letting negotiator. She helped my deal with the landlord to go smoothly and responded to all my questions kindly. I recommend working with her and the company.
Seungmin, Thank you for taking time to leave a review, I'm delighted that Abi and the team were able to support you so effectively. Kind regards, Bill
5/5
GoogleWe viewed a rental property recently and had the pleasure of meeting Jordan. WOW - what an outstandingly nice and super efficient young man. He was very punctual arriving at the property, helpful in every aspect and an absolute pleasure to deal with. We look forward to a long and happy association with Jordan and the team. Ann Weller.
Ann, thank you so much for your feedback. I'm delighted that Jordan was able to assist you. Bill Cooper, Managing Director
5/5
GoogleComing to study at Oxford from outside of the country made finding a place a pain. Several companies were difficult to get a hold of, unhelpful in finding a spot that fit my needs, and curt in their responses. Then I found Abi Rosser at Martin and Co! She helped find a property that fit my exact needs and was responsive and accommodating throughout, especially with my unique case. While I haven’t moved in yet, I can say that the service and accommodation provided by Abi at Martin and Co was the best I had experienced after reaching out to several companies. Thank you and looking forward to moving in!
Terrific to hear we were able to help Lian and thanks for the feedback. regards, Bill
5/5
GoogleI had been searching for a rental property in Oxford for quite some time and had reached out to various agencies. I must say that my experience with Martin & Co. stood out as the best among all. Abi, in particular, guided and assisted us throughout the entire renting process. This was particularly valuable for us since we were relocating from abroad. I strong recommend Martin & Co. to anyone in search of a rental property in Oxford.
Aksam, Thank you for your kind comments. Kind regards, Bill
5/5
GoogleGiven the difficulty to find a property to rent in Oxford, my friend and I still cannot imagine we could sort out the whole procedure in less than two weeks with the help from Martin & Co. It is the second time my friend using the service from Martin & Co, and the experience this year is even much better because of Max Koch, who has the best qualities of a lettings negotiator. Max has made the entire process smooth and hassle free, our questions were answered with details and his replies can be expected in minutes!
Yifeng, thank you for your feedback. I pleased we were able to help you out again this year. Kind regards, Bill C
5/5
GoogleJordan Baskerville was exceedingly responsive and understanding regarding the search to find an apartment in Oxford for my daughter presently residing outside of the UK. He was professional and patient. We had many concerns and he addressed them quickly. I would highly recommend this firm and their associate Jordan.PositiveResponsiveness, Quality, Professionalism
Francine, thank you so much
5/5
GoogleIt was wonderful working with Abi. She was patient and responsive to our many question. She was very helpful and friendly giving us detailed information. Thank you Abi!
Thank you for the feedback! Kind regards, Bill
5/5
GoogleSaw a flat for rent I wanted to buy. Maz arranged a viewing and went out of his way to accommodate. Great professionalism and an example of going above and beyond
Dear Jo, Thank you for your wonderful review and for highlighting Maz's dedication. We're thrilled to hear about your positive experience and his commitment to excellent service. We always aim to go the extra mile for our clients. Warm regards, The Martin & Co Team
5/5
GoogleWe highly appreciate the support from Abi. She is quick in responding, knowledgeable, reliable and supportive. I have contacted 8 companies and found her best. Other office staff coordinated well.
Dear Naoko, Thank you so much for your kind words and 5-star review. We're thrilled to hear about your positive experience with Abi and the team. Your satisfaction is our top priority, and we're delighted to have met your expectations. We look forward to continuing to provide you with exemplary service in the future. Warm regards, The Martin & Co Team
5/5
GoogleGreat experience with Abi from Martin & Co Oxford! She was incredibly helpful, responsive, and made the whole process smooth and stress-free. Super professional and kind throughout, highly recommended!
Dear Iván, Thank you for your glowing review! We're thrilled to hear about your positive experience with Abi and our team at Martin & Co Oxford. It's our pleasure to provide professional and kind service, ensuring a smooth process. Your … More
5/5
GoogleI had an amazing experience with Mr. Rana(Maz) from Martin & Co. Oxford. He was incredibly professional, patient, and always quick to respond. I'm very, very satisfied and would highly recommend Mr. Rana to anyone looking to buy or sell a home!
We're thrilled to hear about your positive experience with Maz and truly appreciate your recommendation. It's wonderful to know we met your expectations in professionalism and responsiveness. Your satisfaction is our greatest reward. Thank you for choosing Martin & Co. Oxford. Warm regards, The Martin & Co. Team
1/5
GoogleBe warned, we have had a really terrible experience with Martin+Co Oxford. They are off-hand in their approach to clients and left us hanging in a very desperate situation. They are totally money focused and the human side of the transition is swiftly swept out of the way. It's only the money. Do not expect compassion or kindness from them, they are hard! Never have we had a stressful dealings with an agency before this time. We have been through extreme duress and stress with them. We are now taking our case with Martin+Co Oxford to the Property Ombudsman. If you have a choice, go somewhere else.
Sometimes the provision of feedback is malicious in nature and this is an example of that. Delia provided information on her application form that subsequently proved to be inaccurate. And, it was her decision to withdraw from the tenancy application just 3 days before her proposed move-in date. We will defend our actions when asked to do so by The Property Ombudsman as we believe we acted professionally throughout. kind regards, Bill
1/5
TrustpilotAvoid Martin & Co Oxford, unprofessional, misleading, and stressful tenancy experience
Our tenancy with Martin & Co Oxford has been consistently disappointing and stressful. Key issues included:
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Oxford office has 544 reviews across four platforms: 535 on Google, 1 on Yell, 1 on View Agents, 7 on Trustpilot.
Martin & Co Oxford is rated 4.3 out of 5 across all 544 reviews, and 4.3 out of 5 on Google from 535 reviews.
Yes. In The Trusted Agent 2026 awards: Martin & Co, Oxford won Trusted Agent.
Martin & Co Oxford, 31 Woodins Way, Oxford, OX1 1HD.
