Carter Jonas Lettings reviews in Oxford

★★★★★ 5/5

Google

Cant thank Clare Selwood enough for the incredible job that she did in securing me my dream home, although there were some delays Clare ensured i was kept up to date daily and i was never questioning what was going on. Thanks Clare your a real asset to Carter Jonas and wish you all the best for the future.

Jonathan · 24 December 2023

★★★★★ 5/5

Trustpilot

A good service.

When there are problems with my buy-to-let property they have been sorted properly by, particularly Jessica, in Lettings. I have been in this market for over forty years and therefore have a wealth of experience to base my judgement on.

Hazel · 4 December 2025

★★★★★ 5/5

Trustpilot

Outstanding service in South Kensington & Knightsbridge

We recently let our newly refurbished two bedroom flat with the help of the wonderful team in the South Kensington & Knightsbridge office. Lajla and her team were amazing at every step. Victoria was a joy to work with and took the time to get a real understanding of our personal situation and the property itself, paying particular attention to our concerns from prior difficult tenancies. She was incredibly efficient and presented us with a selection of possible tenants that perfectly matched our requirements in less than 10 days! The paperwork was arranged swiftly and all the required admin was made completely stress free for us. We are absolutely thrilled with our new tenants and delighted with how smooth and painless the process was. We have used other agencies before but will now always come directly to Lajla and Victoria - most highly recommended!

Lawbrook · 16 December 2021

★★★★★ 5/5

Google

Clare Selwood is an asset to your organisation. Responsive to questions, eager to help and provides excellent advice. Clare proactively assisted us in securing the property we wanted when it came back into the market and I can not speak more highly of her. Professional and enthusiastic. Thank you Clare, you have been an absolute star.

Nik · 22 February 2024

★★★★★ 5/5

Google

Can't thank Jenna Bugler at Carter Jones Oxford enough. From helping us get a viewing at short notice through to helping us get the tenancy sorted out fast (we had a very short window to rent something while moving from Scotland). She really looked after us and made a very stressful process very easy and straightforward.

Paul · 22 February 2024

★★★★★ 5/5

Google

Rachel has been more than helpful in our house move. Couldn’t thank her enough for all she has done.

Dan · 16 August 2025

★★★★★ 5/5

Google

Rachel was very helpful and friendly.

Jonathan · 16 December 2025

★★★★★ 5/5

Trustpilot

Fulham Branch, Igor Simonov and his team

Any landlord knows how hard it is to find a good estate agent who actually cares about your property and your business. I have been dealing with Fulham branch of Carter Jonas at 361 Fulham Palace Rd for a few years now. Igor Simonov and his team have always offered an outstanding service. Our property has always been let very quickly. Transitions between tenants are seamless, and everybody in Igor's team is prompt, polite and extremely helpful. They really look after their clients' interest.

Sue · 1 November 2021

★★★★★ 5/5

Trustpilot

I have recently started renting a…

I have recently started renting a property for which Carter Jonas are the Managing Agents. All of the staff at CJ have been consistently fantastic, right through from from the first viewing (thank you Kate) to the contract negotiations and signing (a great job from Anamaria and Igor) and now the few maintenance items, which are always been solved promptly when raised with CJ (thank you Sayeh). I fully recommend CJ to any owners looking for managing agents and I thank all of the CJ staff who have helped (and continue to help) me.

ROBIN · 22 October 2021

★★★★★ 5/5

Trustpilot

Barnes team 5* review

Thank you to Charlotte, Aileen and Wayland for their help in selling my late sister's property. This was an emotional time and Charlotte and Aileen were exceptionally kind and understanding which prompted me to select them initially. The whole team remained so throughout with good communication and excellent customer service supporting me to find the right buyer. Would strongly recommend.

C · 3 November 2023

★★★★★ 5/5

Google

I've been letting out my house with Carter Jonas for two months and have been very happy so far. Tanya and the team have been fantastic, very proactive and organised. I used another agency previously and the difference in the service I've received could not be greater. Cheers guys.

J · 31 May 2024

★★★★★ 5/5

Trustpilot

The best!

Carter Jonas were very professional and efficient in the way they managed the whole renting experience, from initial enquiry right through to the end of our contract period.For us, there was no confusing or complicated processes and they were always available and willing to help with any queries we had.Even after we had moved out at the end of our contract, when we had a question they were there and willing to help. Thank you Maddy for helping us!.We really can’t praise them highly enough and would recommend them to anyone thinking of renting. You will not be disappointed.Donald &Tippawan.

Amaom · 13 October 2021

★★★★★ 5/5

Trustpilot

Carter Jonas were professional and…

Carter Jonas were professional and helpful throughout the process. Communication was clear, and they were always willing to answer questions and provide assistance when needed. Overall, a positive experience and good customer service.

Abdul · 31 May 2026

★★★★★ 5/5

Google

I had a very positive experience of Carter Jonas when searching for a property to rent near Oxford. Tanya Hall was friendly, helpful and professional. It was a challenging market, and we were struggling to find anywhere so appreciated her support. She was professional and very efficient in dealing with all the arrangements and the whole process was straightforward - with no niggles, and we are very happy in our new home. Thank you Tanya.

Amanda · 22 June 2022

★★★★★ 5/5

Google

With all the stress and worrying that comes with finding a new home, Jenna Bugler made this process a lot easier for us. From accommodation earlier morning views, to exceptional communication throughout. We have recommended Carter Jonas to many people, because are the excellent customer service we received from Jenna!

Ashleigh · 22 May 2024

★★★★★ 5/5

Trustpilot

Marina Kimpton was exceptionally…

Marina Kimpton was exceptionally professional and kind when we were trying to find a Tenant for our flat in South Kensington. Marina went out of her way to help us and our new Tenant and she is both easy to talk to and efficient. I highly recommend her and her colleagues at Carter Jonas.

Katharine · 19 February 2024

★★★★★ 5/5

Google

Would highly recommend Carter Jonas for residential lettings. Their communication is unmatched by other companies throughout the entire process which makes the application process smooth and hassle free. Clare was especially great and was excellent at keeping us informed throughout the viewing and application process!

Meg · 5 August 2024

★★★★★ 5/5

Google

This is the first time I used Carter Jonas and I am glad I did. All members of the team were very helpful, polite and organised. I was kept updated regularly throughout the whole process with the sale of my house. Julia Wilson was very knowledgeable, friendly and considerate and she certainly knows how to get you the best offer from the buyers. I would highly recommend Julia and Carter Jonas estate agents !PositiveProfessionalism

Kwok · 22 June 2022

★★★★★ 5/5

Trustpilot

Great experience!

First of all, thank you so much Igor, Anamaria, Sayeh and everyone else at Carter Jonas Bishops Park Fulham! The whole team is such a pleasure to work with! We've been using their services for many years now and have never had any issues. The whole experience of letting has been very smooth, quick and efficient. Igor is very helpful and reliable: every time he managed to find us great tenants and give advise. All information and papers required were always on time. Very clear and transparent communications. We would highly recommend them!

Irina · 19 July 2021

★★★★★ 5/5

Trustpilot

A real pleasure to deal with

Having worked with Sally Davies for a number of years, it has been great to know we will carry on getting the same level of service from Carter Jonas going forward. Works order are clear and it is a real pleasure to deal with both Sally and Jessica. Long may it continue :)

Michaela · 29 February 2024

★★★★★ 5/5

Trustpilot

Great experience overall as prospective tenant

Great experience overall in negotiating new home to rent. Team, and especially Sam, is extremely professional, courteous, and easy to interact with. Great follow-ups too once initial deal was agreed, making sure we could close as quickly and efficiently as possible. Very glad they were our counterpart.

R · 24 June 2024

★★★★★ 5/5

Google

Tanya was a huge help to me and my roomate! She was accommodating, kind, and full of information when needed. I highly recommend renting/buying from Carter Jonas.

Lydia · 16 April 2025

★★★★★ 1/5

Trustpilot

Very unhelpful agent

Very unhelpful, my Husband has been looking at industrial units for rent to start up a business. We saw some advertised with Cartier Jonas so he reached out to the contact listed and he had to chase her several times before she final called him back. She said ‘the reason I didn’t come back to you is because I don’t have anything suitable’, she also recommended he use ‘Gum Tree’ to find a suitable property to start his business. I was shocked with her behaviour, if you don’t have anything suitable you still respond to people to let them know. Also how embarrassing that she would think he could find suitable business premises on gumtree! Another month passed and again we found some suitable units and so I called and left a voicemail for and also with her secretary who said she’d be in touch and to this day we’re not heard anything. Awful customer service by at Carter Jonas.

Caitlin · 11 June 2021

★★★★★ 1/5

Trustpilot

Very unhelpful agent

Very unhelpful, my Husband has been looking at industrial units for rent to start up a business. We saw some advertised with Cartier Jonas so he reached out to the contact listed and he had to chase her several times before she final called him back. She said ‘the reason I didn’t come back to you is because I don’t have anything suitable’, she also recommended he use ‘Gum Tree’ to find a suitable property to start his business. I was shocked with her behaviour, if you don’t have anything suitable you still respond to people to let them know. Also how embarrassing that she would think he could find suitable business premises on gumtree! Another month passed and again we found some suitable units and so I called and left a voicemail for and also with her secretary who said she’d be in touch and to this day we’re not heard anything. Awful customer service by at Carter Jonas.

ZCD · 11 June 2021