Carter Jonas Lettings reviews in Oxford

★★★★★ 5/5

Google

We could not have had a better experience of selling our house than with Kate. She was always positive, quick to answer every query with charm, good humour and amazing efficiency, and brought our sale to a very positive close. We have already recommended her to a friend and would not hesitate to recommend Kate and Carter Jonas to other buyers.

Trudy · 18 June 2024

★★★★★ 5/5

Trustpilot

Carter Jonas Fulham were excellent

Mandy and Wayland helped me immensely when purchasing my first property. Mandy was always extremely communicative and on hand to answer all my questions, and she kept me in the loop throughout the process. On the day of completion, Wayland was brilliant and helped make a very stressful day so much easier. Couldn't recommend Carter Jonas Fulham more and particularly Mandy and Wayland. Thank you for a brilliant service!

Aim · 3 January 2024

★★★★★ 5/5

Trustpilot

Great Service from Carter Jonas

I have nothing but praise for Helen and the team at Carter Jonas when I used them to sell my house. They valued the house at more than other estate agents and I sold at a great price. The transaction when through very smoothly and I would not hesitate in recommending them. Thanks!!!

M · 22 October 2024

★★★★★ 5/5

Trustpilot

Quiet and assured professionalism

Julia Wilson handled a complex and often fraught selling and buying situation with a calm and steady hand. We felt well supported throughout. She was the ultimate professional who made a very stressfull period in our lives much easier than it might otherwise have been and I have no hesitation in applauding her quiet and assured professionalism.

Stephen · 22 February 2026

★★★★★ 5/5

Google

Renting with Carton jonas was really a amazing idea and a smooth process, very friendly and cooperative team specially ( Tanya Hall) thanks for making everything so easy.

Sahil · 20 September 2026

★★★★★ 1/5

Google

Initally seemed like great agents when they let us the property, but only after we signed the lease they told us the property was actually landlord managed - even though the deposit was paid to CJ. We would not have signed if we'd known this. CJ are now illegally holding our deposit while our landlord lies about damage to the property - for which no evidence at all has been submitted - and we are having to fight to get it back. Carter Jonas protect their landlord clients even when those clients are clearly acting in contravention of the Housing Act, as stated by a solicitor. This agent allows landlords to screw their tenants over. Avoid.

Angela · 16 July 2025

★★★★★ 1/5

Trustpilot

Incredibly frustrated with this…

Incredibly frustrated with this company. They are discriminatory and homophobic. We found our perfect rental property and proceeded to view and submit our application. After days of chasing. Kam finally called me back. She said the asset manager rejected our application as he felt the property was too small for our family.

Sarah · 30 March 2026

★★★★★ 5/5

Google

Rachel went above and beyond, thanks for great service

Arun · 16 February 2026

★★★★★ 5/5

Google

Working with Kate at the Oxford branch of Carter Jonas. She was very communicative and patient through the whole process which made it all so much easier! Thank you Kate!

Sam · 21 July 2025

★★★★★ 5/5

Google

I had a fantastic experience with Tanya at Carter Jonas. Tanya was incredibly kind, helpful, and professional throughout the entire tenancy arrangement process. Moving house between rentals is stressful, and a little kindness can go a long …

J · 16 April 2025

★★★★★ 5/5

Google

Tanya Hall made our move in very easy.

Heather · 27 September 2026

★★★★★ 5/5

Google

We just had the property on rent through ‘Carter Jonas’. I must say, the service provided was an excellent. I would like to thank especially Rachel who guided us through all the process and was responding immediately. Overall, the whole process went so smoothly with the help of her. I would definitely recommend it.🙏 …

Parmjit · 27 July 2024

★★★★★ 5/5

Google

We had a really good experience with Rachel going through our housing process. Rachel made this process very easy and had answered any questions we had.

Kellyann · 16 August 2025

★★★★★ 5/5

Trustpilot

Andrew was exceptional in dealing with…

Andrew was exceptional in dealing with both our sale and potential purchase of an apartment (he was the agent for both parties). He could not have done more to try to bring both sale and purchase to a successful conclusion. Great job Andrew and Carter Jonas

Alan · 9 December 2025

★★★★★ 5/5

Trustpilot

Sam & Igor at the Fulham branch

Sam & Igor at the Fulham branch. There are not enough words in my vocabulary to put into the words the lengths and the help these two lads where in helping us first of all find a place and to them completing all referencing at such a fast pace to get us moved ASAP. These guys are not only professional but personable. Their warm enchanting nature put any of our doubts at easy. You could tell they both genuinely wanted to do the most they possibly could and they did exactly that and more. I am generally a level headed calm collected peaceful being but with this being a stressful process, that went out the window but thankfully I had both Sam & Igor to keep my head out of the sandbox. These guys are a complete asset to the business and if i controlled the powers that be I’d have these guys at the top of the Carter Jonas cooperate ladder - they went above and beyond. It would be an insult to them to even put them in the same sentence let alone category as any previous experience with agencies before these two absolute legends. Ask for Sam & Igor. Two of the best guys! Thank you Sam & Igor. I’ve nearly unpacked. Expect a lovely parcel at your office for all your help boys! Thank you thank you thank you

Tom · 25 October 2022

★★★★★ 5/5

Trustpilot

Best service in Oxford

I rented my current apartment in central Oxford through Carter Jonas last summer, and decided to renew my contract for another year because of the company's excellent service. My apartment is managed by Maddy, who takes care of everything and is always there to help. Maddy has been ensuring all my messages were answered immediately and none of the maintenance problems can remain unsolved for more than one day. Maddy is definitely a trustworthy professional and worth a five-star rating.

Yifeng · 24 October 2022

★★★★★ 5/5

Google

I’ve used Carter Jonas a few times now and, for my last move, Tanya Hall provided a supremely professional service making the whole process extremely easy. They say moving home is one of the most stressful things you can do, but honestly, this was easy - not that I want to do it again soon!

Nigel · 27 September 2026

★★★★★ 5/5

Google

Really helpful, responsive and professional team. Kate M in particular was excellent throughout - very grateful for all of her help and hard work

K · 20 September 2026

★★★★★ 5/5

Google

Thanks Tanya for making our move so easy!

Peigi · 20 September 2026

★★★★★ 5/5

Google

We had a great experience with Carter Jonas. Julia Wilson was fantastic and supported us throughout the sale of our property. Would highly recommend. Clare

Clare · 16 August 2025

★★★★★ 5/5

Trustpilot

We recently rented our cottage and Sam…

We recently rented our cottage and Sam was amazing in helping us find the right tenants. We wanted the right tenants to look after our cottage and in turn we want our tenants to feel at home. Sam did a great job and totally over delivered and under promised. Could not have been a better experience.

Sandy · 13 June 2024

★★★★★ 5/5

Google

Tanya and her team were extremely helpful from the very beginning of my rental journey. I had many questions and she was always patient and quick in her responses, which is a delight as I seldom encounter such great service elsewhere in the UK. Highly recommend Carter Jonas for their professionalism and great attitude towards their clients!

Yi · 22 May 2024

★★★★★ 5/5

Google

Hardly anyone cannot be impressed by Tanya at Carter Jonas Oxford and her extraordinary service. Had been looking for a new accommodation in Oxford for months, I was constantly disappointed by many local estate agencies. When I first contacted Tanya for a property enquiry, I didn't expect I could even get a satisfying reply given it was during the busy season. Tanya, however, has proven to be the best lettings professional I've ever met. Unlike many other estate practitioners, Tanya is very empathetic and can understand all my requirements, and she is highly efficient and responsive. I just spent a little time preparing the necessary documents and left almost everything in the whole process to Tanya and her team. If I were to asked to give one piece of advice in terms of renting a home in Oxford, I would say, just go ask Tanya for her help!PositiveResponsiveness, Quality, Professionalism, Value

Yifeng · 27 August 2022

★★★★★ 5/5

Trustpilot

We could not be happier with the…

We could not be happier with the service we received from Carter Jonas. Andrew especially should be mentioned, his communication, flexibility and openness made the process as simple as it could have been.

MM · 14 July 2026