Carter Jonas Lettings reviews in Oxford

★★★★★ 5/5

Trustpilot

Cater Jonas is excellent!

Cater Jonas is excellent!We are a family from Hong Kong.It is very stressful for the whole process of relocation, especially finding a new place to live.Monika Vickers is a wonderful girl.She gave me a lot of support and information on every single step.She is amazing and always show me the professionalism.Thank you Monika👍

Miss · 22 October 2022

★★★★★ 5/5

Google

We have rented a property and can not thank Rachel enough. She was always on hand to help and answer any questions I had. Fantastic service and friendly. Thank you Rachel.

Lorraine · 22 May 2024

★★★★★ 5/5

Trustpilot

fantastic team

A great team, experienced, courteous, energetic, motivated, knowledgeable, reliable

DACRE · 5 July 2026

★★★★★ 5/5

Google

Rachel was incredible. Throughout our rental application process Rachel showed compassion, understanding. Fortitude and was utterly professional during the negotiations. So a big than you to Rachel for her hard work on our behalf

Alan · 23 March 2024

★★★★★ 5/5

Trustpilot

Great efficiency of the Wallbrook Gardens

Just moving in Wallbrook Gardens a couple months ago, I am glad that staff here works efficiently and professionally. Whatever issues my flatmates and I encountered would be replied immediately by them, making us concentrate on our work and enjoy our lives. No need to worry about for a day because the concern disappears after we get their support and assistance in a few hours. Many thanks for everything.

Jake · 23 October 2024

★★★★★ 5/5

Google

Our viewing with Rachel Williamson was very relaxed and not rushed. Rachel allowed us to look round in our own time. Very polite lovely young lady. We look forward to moving in to our new home.

Louise · 23 January 2024

★★★★★ 5/5

Google

I would like to thank Julia Wilson personally for her efforts over the past 7 months for overseeing what has been a challenging and difficult sale. She really helped to facilitate the whole process. Julia has been extremely patient, courteous and professional in dealing with this matter, and has always chased matters and responded in a timely manner. Thanks once again.

Viv · 22 June 2021

★★★★★ 4/5

Trustpilot

Helpful and efficient work from Kate and the CJ team

Kate and Carter Jonas made the whole process of renting very easy and stress-free. Kate was very quick to respond during the offer process and in facilitating our move. When issues have arisen the team have been quick and helpful in resolving them. I would recommend CJ and Kate Stevens to those looking to rent in the Fulham area.

Helen · 28 October 2021

★★★★★ 5/5

Google

We moved into a rental property with Carter Jonas ....we have never been through this process before and Tanya and the team were amazing :) Carter Jonas have so far been fab landlords and have really worked with us to make our house lovely

Maria · 22 June 2023

★★★★★ 5/5

Google

Clare Selwood was super helpful and always on hand, it has been great to deal with Carter and Jonas they were very professional and friendly

Kane · 5 August 2024

★★★★★ 5/5

Google

Very pleased with Carter Jonas’s service selling my house in Oxford. Julia was great to deal with and handled all my viewings. Thank you!

Stuart · 19 August 2024

★★★★★ 5/5

Trustpilot

Absolutely brilliant service from start to finish.

Absolutely brilliant service from start to finish. Catherine Dewar and her team were in constant contact via all updates which were extremely useful and telephone calls.Would highly recommend them and will definitely be using them if ever I need to move in the future.Ivan Kutepov

Ivan · 12 May 2023

★★★★★ 1/5

Google

So surprised to see so many 5 star reviews for Carter Jonas. Our experience with them was the complete opposite. We listed our property with them as they were a reputable company with raving reviews for sales as oppose to bad reviews for letting. Viewing appointments would be made by the office staff and the sales person would either be late, to the point where the prospective buyer came and gone, or not show up for the appointments. Giving excuses such as ‘I forgot’ or ‘I was busy at the office’! We are really disappointed with Carter Jonas and wished we chose another estate agent as this has wasted 6 months of our time trying to sell our property.

Julie · 23 March 2024

★★★★★ 5/5

Google

We dealt primarily with Louise who we found polite, professional and would always call us back promptly if a phone call went to answer phone.

Lisa · 16 February 2026

★★★★★ 5/5

Trustpilot

Impressed by Carter Jones Realty's superb service!

I am delighted to express my admiration for the exceptional services provided by Carter Jones Realty. Renting a home through this agency has been not only remarkably easy but also enjoyable, thanks to their prompt communication, attention to detail, transparency, and unparalleled customer care. The team, comprised of highly professional, responsible, kind, compassionate, and knowledgeable individuals, meticulously attended to every need of the tenant, continuously following up on all matters until their final resolution. Carter Jones Realty has made our renting experience truly memorable, and their genuine, personable, and authentic nature makes them highly recommended for anyone seeking a hassle-free experience. With confidence, I suggest working with this agency.

Sahar · 22 March 2024

★★★★★ 1/5

Trustpilot

Good luck getting anything back from deposit.

Agency staff themselves polite. Company policy to use unpleasant tactics to take money. Any unreasonable excuse to keep deposit. They demand a cleaning company be used at end of tenancy -tenant has to pay. My flat was well looked after and left in good condition. They took another £100 off deposit, claiming leaves needed sweeping out of the back garden. The trees had needed trimming in the garden, property inspector advised they do this, it was never done. When I moved in, the place was not clean. Living room blind filthy, covered in squashed insects, bathroom light-pull was black with dirt, landlords refused to replace/clean either. Never had this experience with any other agency, always had deposit repaid before.

Mat · 19 March 2024

★★★★★ 5/5

Trustpilot

Exemplary Estate Management: 14 Years of Personalized Care and Outstanding Service

My uncle has been entrusting Carter Jonas in Kensington and Chelsea with the management of his property, for over 14 years now, and I couldn't be more impressed with their exceptional service. My uncle lived abroad and have always felt he was in good hands, and that Carter Jonas have consistently exceeded his expectations year after year.Lara and Lajla have been instrumental in ensuring the smooth management of the property, providing unparalleled support and guidance throughout his journey with them. Their professionalism, attention to detail, and dedication have truly set them apart.In particular, I would like to commend Lajla for her outstanding support, especially during a challenging time following the passing of my uncle. She not only demonstrated a deep understanding of our situation but also showed genuine care and empathy towards our needs.Recently, we encountered an unexpected issue with the reimbursement of the rent deposit to the tenant, which was caused by the DPS. Lajla took it upon herself to personally handle the matter, going above and beyond to resolve it swiftly and effectively. Her proactive approach and commitment to resolving issues promptly are truly commendable.Carter Jonas in Kensington and Chelsea, through the exceptional efforts of Lara and Lajla, as well as their whole team, has consistently delivered outstanding service, making them an invaluable partner in managing my uncle’s property. I wholeheartedly recommend Carter Jonas to anyone seeking reliable and professional estate management services in Kensington and Chelsea. Thank you for 14 years of excellence, and here's to many more years of continued partnership!

Drailton · 19 March 2024

★★★★★ 5/5

Trustpilot

Outstanding Service

I can highly recommend the professionalism of Carter Jonas, as I have recently dealt with the Oxford branch when I purchased my property. The service I received was exemplary. Kate was personable and pleasure to deal. Communication throughout the process was outstanding which made it all very streamline. Thank you!

Pamela · 9 November 2022

★★★★★ 5/5

Google

My first time renting and I thought it would be quite a daunting task but Jenna and the team made it so simple, the whole process was smooth and any queries quickly attended to. Big thank you to you all at Carter Jonas!

Middz · 22 June 2023

★★★★★ 5/5

Trustpilot

The best property agent in Summertownm, Oxford

Carerjonas in Oxford is the one I highly recommended. Staffs are very friendly and helpful. Ryan is the first I contacted, and he has good insights and understands my needs. His colleague, Christopher and Kate are speedy response to my questions when renting too. They are professional in this field and I thank him very much for that.

Raquel · 8 October 2021

★★★★★ 5/5

Trustpilot

After taking advice from several…

After taking advice from several friends we selected Rupert Reeves to value and sell our house and were very pleased with the whole experience. The valuation and final sale price exceeded our expectation, the process was relatively smooth and largely stress free and Rupert was a pleasure to work with - would not hesitate to recommend Carter Jonas

Ken · 7 October 2021

★★★★★ 5/5

Google

I really want to say a big thank you to Tanya because she shows her professionalism. She even informed us that the street is noisy although I did not want to believe it. The fact is that she was right. All the process was smooth and quick without any unexpected issues. Much appreciated.

Dagmara · 22 June 2022

★★★★★ 5/5

Google

I've had a really great experience with Carter Jonas, Jenna has been particularly helpful from the start going out of her way to help us settle in. As a company they're organised and proactive with any queries or maintenance. Would strongly recommend.

Molly · 22 June 2023

★★★★★ 5/5

Google

Just rented a property through Carter Jonas, after months of being messed around by other estate agents and landlords we had 4 weeks to find a property. Jenna Bugler went above and beyond to ensure we had a simple smooth service to ensure we had somewhere to move, ensuring we were updated throughout the whole process. My partner and I would recommend Carter Jonas and Jenna Bugler to anyone that is looking to move.

Daniel · 22 June 2023