Carter Jonas Lettings reviews in Oxford

★★★★★ 5/5

Google

We recently rented a flat in Milton Keynes managed by Carter Jonas, and we had a very positive experience. Our point of contact was Maddy, who was incredibly responsive and attentive throughout my tenancy. One instance that particularly impressed me was when our fridge broke down. Maddy promptly contacted the landlord and secured approval for a replacement since the fridge was beyond repair. Her prompt action ensured minimal disruption to our daily routine. Overall, I would highly recommend Carter Jonas Property Management to tenants looking for a professional and reliable agency. Maddy's attentiveness and promptness in resolving issues made my renting experience very positive. We eventually moved out because we were able to purchase our own place, but I would definitely consider renting through Carter Jonas again in the future.

P · 27 July 2024

★★★★★ 5/5

Google

We are tenants of a house managed by Carter Jonas and their service has been wonderful. Maddy is attentive, quick to answer our queries and pragmatic finding solutions. Their out of hour services also work very well.

Nicole · 22 April 2024

★★★★★ 5/5

Trustpilot

Carter Jonas in Kensington and in…

Carter Jonas in Kensington and in particular Arabella Abbott ,was an absolute joy to deal with, she was exceptionally professional and exceeded all expectations, her knowledge of the area and the property market but also future events were incredibly useful, I trust her judgement unreservedly, and cannot recommend her enough and the team at Carter Jonas Kensington office.

Ka · 21 September 2022

★★★★★ 5/5

Trustpilot

Complexity overcome by efficiency

We first experienced Carter Jonas when my wife and I were very keen to purchase a bungalow they were advertising in our village . So we commissioned them to sell our house as a condition of a double transaction. As a result, the complications were immense, but their partner Fred, plus all their supporting staff performed wonders in terms of the necessary 4 way communication process and both transactions were successfully completed within an acceptable time frame. Not easy when two of the individuals involved lived in Scotland and Paris !

Brian · 22 July 2024

★★★★★ 1/5

Trustpilot

Disgusting

Not happy at all been with them 5 years all visits don't leave you alone photos every year frightened to death you put any thing out of place don't feel like home necmver has done and to top it all off 200 pound bill to remove paint and a couple of fairy lights what the wouldn't recommend them at all disgusting never have I had deductions in 8 moves in mexborough got deposit back straight away no worries wish I hadn't painted kitchen and cleaned up now to loose 200 pound

Karen · 19 July 2024

★★★★★ 5/5

Trustpilot

Great service!

The service at Carter Jonas, South Kensington couldn't have been any better! Specifically, thank you to Marina and Lajla who helped make this process so effortless and smooth. The most efficient and easy move-in! I highly recommend going to Carter Jonas for your property search. So much gratitude.

Keyan · 3 August 2023

★★★★★ 5/5

Trustpilot

Brilliant service

We just bought through Carter Jonas and Sophie Richardson was brilliant. She was incredibly helpful and always came up with solutions to any problems that arose. Couldn’t recommend her highly enough.

Ben · 31 July 2024

★★★★★ 5/5

Trustpilot

Very happy to recommend Carter Jonas at South Kensington

Very happy to recommend Carter Jonas at South Kensington. Lajla and her team (in particular Arabella and Marina) are more than helpful and very professional to deal with. I have dealt exclusively with this agent for a number of years now as have no reason to use other agents with such good service here.

Lisa · 27 January 2023

★★★★★ 5/5

Trustpilot

Izzie was extremely helpful when we…

Izzie was extremely helpful when we were looking for a rental property due to building works taking place in our house. Within two weeks she had sorted a local property for us. The whole process was super smooth and hassle free. Thank you!

Pamhotmail.com · 1 December 2023

★★★★★ 5/5

Trustpilot

A very happy customer

A very happy customer! Julia Wilson found my perfect house in a matter of weeks, I thought it would take up to a year and then finally my present house was sold, after some anxious time on my part, but Julia was always upbeat and positive and finally the sale went through very quickly so all is well and Julia did a great job.

Gillian · 12 October 2021

★★★★★ 5/5

Trustpilot

Extremely helpful

Extremely helpful. Personable. Efficient and made the whole process easy for us.

Lesley · 8 July 2026

★★★★★ 5/5

Trustpilot

A very smooth and professional service…

A very smooth and professional service from start to finish. Thanks

Marcel · 14 July 2026

★★★★★ 1/5

Trustpilot

I don’t know were to start this is the…

I don’t know were to start this is the worse company I have ever dealt with they stuffed me into a property that wasn’t habitable Tommy and his staff were horrendous they said they was managing the rental property then changed there minds the landlords said the company was managing it but cárter Jonás then said they landlord was managing it there were loads off jobs not Finnish my 6 months was hell never never will I use this company the also talk down to you as if they are better than you please please be aware most off there reviews are fake it’s not surprising the got shut down there are a desgrace

Mr · 27 June 2024

★★★★★ 5/5

Google

From beginning to end my house sale went through smoothly. Kate McKinnon helped steer the sale through in a highly professional and friendly manner. I highly recommend using Carter Jonas.

Rebecca · 16 February 2026

★★★★★ 5/5

Google

Great experience with the lettings team, Tanya was super helpful and professional!

Rebecca · 16 April 2025

★★★★★ 5/5

Google

We’ve had a great experience with Carter Jonas Oxford. They were incredibly helpful during the move-in process, making everything smooth and hassle-free. The property was in excellent condition when we arrived, and any questions or concerns we’ve had since have been promptly addressed. Their team is always available and responsive, which gives us peace of mind. Highly recommend their services!

Rhys · 16 April 2025

★★★★★ 5/5

Google

I would like to thank Maddy Peris personally for her efforts with my tenancy, especially over the Xmas period when my new home sprung a leak in the bathroom which then flooded my kitchen. There was quite a lot of mess along with a horrible smell and she helped to get everything sorted really quickly and professionally.PositiveResponsiveness, Professionalism

Adrian · 22 June 2022

★★★★★ 5/5

Trustpilot

I rented a property managed by Carter…

I rented a property managed by Carter Jonas in Milton Keynes for 3 years. Never had any major issues and Maddy has been very helpful and responsive to any queries or issues that I've ever raised. I would thoroughly recommend Carter Jonas as a renter to anyone that wants a smooth and professional renting experience.

Abdul · 19 October 2022

★★★★★ 5/5

Google

Given the difficulty of starting a rental process in Oxford, I have to say that with Carter Jones it has been very easy. The aspects to highlight are: quick response, ease of visiting the property, clarity in the application process, and immediate support via email or phone calls when I had questions. I have to say that this was the first time I rented through an agency and I was terrified by how complex the process could be. It has all been easy and quick, and for that, I am very grateful.

Carmen · 7 June 2024

★★★★★ 5/5

Google

It was a pleasant experience. You were really helpful and made the whole process easy. You were reliable and kindly facilitated compilcted bits . Will definitely like to have you as my agents again.

Bashayer · 22 April 2024

★★★★★ 5/5

Google

Very good estate agent to work with, seamless communication and no issues. All queries were met with fast responses. Clare Selwood was particularly helpful during our application process of a property and provided excellent service! Thank you again!

Bethan · 23 January 2024

★★★★★ 5/5

Google

Carter and Jonas have been really helpful throughout the process of finding a rental property in Oxford. Their communication is great, and they have kept me updated throughout.

Lauren · 16 February 2026

★★★★★ 5/5

Google

Tanya was very helpful throughout the whole process. She answered all of our questions, was professional and made it the process as easy as possible. Thank you, Tanya!

Shona · 27 July 2024

★★★★★ 5/5

Trustpilot

Highly reliable and commited team

For the third time within 5 years, we have been looking for a flat here in Fulham and we had this time a very positive experience thanks to Sam and his colleagues that from the very beginning have demonstrated competency, efficiency and reliability. So simple when you connect to the right people.

Emmanuel · 29 November 2022