Trusted Agent profile · Oxford, Oxfordshire
Verified
★★★★★
514 reviews across 3 platforms
Twining House, 294 Banbury Road, Oxford, Oxfordshire, OX2 7ED
Breckon & Breckon (Letting & Management)'s office in Oxford, Oxfordshire, at Twining House, is rated 4.4 out of 5 across 514 reviews on three platforms, including 398 Google reviews rated 4.4. It won Trusted Agent in The Trusted Agent 2026 awards.
398
Reviews on Google
This office
70
Reviews on View Agents
This office
46
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I had a good experience with Breckon, and what I most appreciated was that our agent, Rachel, was available and enthusiastic but not overselling the property ...Read all 2 from buyers
I met with 6 different agents, including Breckon & Breckon, to determine who was the best fit to let ( and manage) my property. I picked Breckon & Breckon due ...Read all 23 from landlords
We are so grateful to the team at Breckon and Breckon for their excellent service with renting our first flat in the UK. As someone coming from abroad, it is ...Read all 30 from tenants
A multi-award-winning agency in Oxfordshire Breckon & Breckon is proud to offer one of the most trusted and reliable letting and property management services across Oxfordshire. Our experienced teams have one sole focus, you, the client. That means that whether you are making your first foray in to the letting business, or you are a long-term landlord with an extensive property portfolio, you can be confident that you, your property and your tenants are in safe and capable hands. Simple principles of honesty, reliability, exceptional customer service and good communication are the basis of our approach, values that have helped us build an extensive client base across the county. Its no secret that letting and property management can be a complex minefield to navigate and our job is to ensure that everything runs smoothly and seamlessly for you, so that you can enjoy minimum void periods, reliable tenants and swift resolution of any issues. Please do get in touch with any of our offices or pop us an email if you have any questions and discover our refreshing approach to letting.
The Trusted Agent 2026 results for Breckon & Breckon (Letting & Management), ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Trusted Agent award
1,173rd of 18,569 UK offices
Top 7%
Every review we hold for the Oxford office, from every platform, shown as written. First names only.
5/5
GoogleVery professional and attentive staff and fantastic service. Would highly recommend anyone looking to rent in oxford. I can especially recommend Rachel Grimsey as she was kind and highly capable throughout our process.
Thank you for your review Phillip, we hope your enjoy your new apartment in Oxford!
5/5
GoogleI deal with Breckon & Breckon on a daily basis, they have great positive attitude and are very professional. Highly recommend them and love working for them. Rhys, Gemma, Laonie and the team are a great at what they do! Thank you guys.
Thank you for your review Daniel, we enjoy working with you on a daily basis helping our landlords and tenants with plumbing and gas issues.
5/5
GoogleAnnabel and Ashleigh are very professional and very helpful. It's good to know that they do look after you and make things less stressful.
Thank you for your review Ali, it has been great working with you to find a new tenant for your rental property. Ashleigh and Annabel from our Oxford lettings team.
5/5
GooglePatrick & Chris went over and above to keep me in the loop, allay any concerns and generally be helpful elves whilst selling my house, through a global pandemic ... great knowledge, excellent contacts and always professional and kind. Would highly recommend.
Thank you very much for your kind words Liv! A great result for us all.
1/5
GoogleDo not do business with these people. Untrustworthy, sleazy and disrespectful. If I could, I’d give 0 stars. We were looking for our first home. We found a lovely cottage but after placing an offer, we got that rejected. We moved on and continued with our search. It was a month later when they contacted us again, saying that the other buyer was “crazy and unreliable”. They would call you late Friday afternoon and would refuse to write anything down in an email. Non-the-less, we looked through the poor communication and unprofessional behaviour, as we wanted the house. Little did we know, that the vendor will soon also be called “crazy and unreliable”. Despite twice daily calls for three weeks straight, we felt that we were the middle man between the agent and vendor plus the estate agent’s psychotherapist. Eventually, we had to pull out of the purchase as frankly we got fed up with such treatment. I know there are some positive reviews here, but you wonder what these people are saying about you behind your back.
Hi Renata, we're very sorry to hear about your experience. Please get in touch with Chris Dixey on 01865 310300 if you'd like to discuss this further.
1/5
GoogleDo not do business with these people. Untrustworthy, sleazy and disrespectful. If I could, I’d give 0 stars. We were looking for our first home. We found a lovely cottage but after placing an offer, we got that rejected. We moved on and continued with our search. It was a month later when they contacted us again, saying that the other buyer was “crazy and unreliable”. They would call you late Friday afternoon and would refuse to write anything down in an email. Non-the-less, we looked through the poor communication and unprofessional behaviour, as we wanted the house. Little did we know, that the vendor will soon also be called “crazy and unreliable”. Despite twice daily calls for three weeks straight, we felt that we were the middle man between the agent and vendor plus the estate agent’s psychotherapist. Eventually, we had to pull out of the purchase as frankly we got fed up with such treatment. I know there are some positive reviews here, but you wonder what these people are saying about you behind your back.
Hi Renata, we're very sorry to hear about your experience. Please get in touch with Chris Dixey on 01865 310300 if you'd like to discuss this further.
5/5
GoogleBuying a house is probably one of the most stressful experiences you’ll encounter right? Yup, glad you agree. I lined up a very straightforward purchase through Breckon & Breckon but with the effects of Covid it became tricky and turbulent. But with Lucy at Breckon guiding the way supported by Chris, we navigated the complications brilliantly. Though the agents have the interests of the seller at the forefront, I always felt that they balanced this perfectly with me. Informative and communicative all the way through the process, they managed the detail brilliantly. And an added bonus was the bottle of Champagne we were given when we collected the keys. Their attention to all of the details even extended to the Champagne being chilled, ready to pop the cork and drink immediately after crossing the threshold of our new home - just like it should be. I can’t recommend these guys enough. In summary - professional, communicative, compassionate, patient but also real. Thanks guys - you’ve been awesome.
It was a real pleasure to help you secure your new home. Thank you for your kind words and we look forward to helping you in the future. Enjoy your new house! Lucy and the Summertown Sales Team.
5/5
GoogleWe dealt with Luke and Patrick from Breckon & Breckon. They were very professional and responsive throughout the process, and we were very happy with their service. We would highly recommend them.
Thank you Mohit, it has been a pleasure working with you again! Best wishes, Luke and the Summertown team
5/5
GoogleLuke was professional & empathetic throughout the sale of our late parents' house. His valuation was spot on & communication was always excellent.
Thank you for taking the time to leave your thoughtful review, it was a pleasure dealing with you throughout the process.
5/5
GoogleHi Patrick at Breckon is the best estate agent in the area by miles. He's acted for me last year and it was a tricky year for everyone. Any ups and downs, no problem. Put the house back on the market. Buyer pulls out? No problem - others already ready to view. Outstanding, above and beyond.. thanks!
Thank you, Ian. Great that we finally made it, although I’m going to miss our regular catch ups! - Patrick
5/5
GoogleGreat service. Applications to my property were different from the usual process but they guided me well, and helped me obtain a very desirable apartment.
Thanks for the 5-star review!
5/5
GoogleHave rented multiple properties and Breckon and Breckon are definitely the best estate agents I have dealt with. Speedy responses to emails and very friendly. Check out process was also very smooth and quick.
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our services and let us know if we can help you move in the future! From all the Lettings team!
5/5
GoogleMy property manager and marketing manager have both been very good at responding quickly to any issues arising and have both been very informative. Really happy with the service.
Thanks for your 5-star review!
5/5
GoogleIn all our dealings with Debbie we find her very efficient, organised and pleasant. This seems to be a characteristics of the lettings department of Breckon and Breckon staff in Summertown.
Thank you for your review and we are very pleased to hear your feedback.
5/5
GoogleAnnabel handled the start of my new let and was unfailingly helpful, understanding, responsive and polite. Very impressed - thank you Annabel.
Thank you Teresa, it was a pleasure helping you find your new home. Annabel
5/5
GoogleHi Patrick at Breckon is the best estate agent in the area by miles. He's acted for me last year and it was a tricky year for everyone. Any ups and downs, no problem. Put the house back on the market. Buyer pulls out? No problem - others already ready to view. Outstanding, above and beyond.. thanks!
Thank you, Ian. Great that we finally made it, although I’m going to miss our regular catch ups! - Patrick
5/5
GoogleA company that takes care of the tenant's needs and proactively works to ensure the home is well maintained and safe. When calling the offices we were always listened and attended to promptly.
Thank you for your 5-star review, Aiyngkaran!
1/5
GoogleEvent though i was a good tenant for 4 years they deducted some of my deposit due to petty clauses in the tenancy. Be careful if you rent through Breckon and Breckon.
We are very sorry to receive your review Rob. With all room let’s as per your tenancy agreement a mattress protector is required at the end of your tenancy, I am sorry if this was not explained this clearly. We hope you enjoyed your tenancy … More
1/5
TrustpilotAppalling service
Appalling service from management and sales teams. The sales team was very unresponsive and let the sale of my apartment drag on for months longer than they needed to be. The management team were also very poor and continue to bill me even though I moved out in July and have explained that. They claim this is completely out of their hands and were extremely rude and dismissive.
5/5
GoogleWe dealt with Luke during the purchase of a property in Chesterton. The whole process was very straightforward. A nice touch was the bottle of fizzy they gave us when we collected the keys.
Thank you for your review, I am so pleased it went through smoothly. I’m sure you will be very happy in your lovely new home. Best wishes from Luke and whole team in Summertown.
1/5
GoogleA very successful and professional company .But …….unfortunately they have a person who is very bad at dealing with customers and is not good at his job. I feel sorry that good company does employs this type of employee. They must be …
Hi Ziad, Thank you for taking the time to leave a review, we're very sorry to hear you've … More
5/5
GoogleGreat experience from start to finish with the Breckon team. Sold my property swiftly and with ease, solving all issues and being extraordinarily helpful. Patrick worked very hard to get the house on the market in a very short space of time …
Thank you Leila, great to get you moved and hopefully your now settling into your new home!
5/5
GoogleWe were interested in the purchase of a new build at Deansfield Park represented by Breckon & Breckon Summertown. We were greeted by Brooke at the property, whom gave us a thorough tour and plenty of information about the property. She was …
Thank you so much for taking the time to leave us this lovely review. It was a pleasure showing you this property and I am so glad that you have now found another home that you love just as much! Brooke & the New Homes Team
5/5
GoogleWe received great service from Breckon & Breckon. A special mention to Lucy who handled our house purchase. Very responsive, made sure we were kept updated at every stage and always had time to answer any questions we had.
Hi Rebecca - thanks so much for your lovely review. We are delighted Lucy was able to help. Wolvercote is a fantastic place to live and so we are sure you will be very happy in your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Breckon & Breckon (Letting & Management)'s Oxford office has 514 reviews across three platforms: 398 on Google, 70 on View Agents, 46 on Trustpilot (across the whole business).
Breckon & Breckon (Letting & Management) Oxford is rated 4.4 out of 5 across all 514 reviews, and 4.4 out of 5 on Google from 398 reviews.
23 reviews from landlords, rated 4.7 out of 5 on average. For example, Ella wrote: "I met with 6 different agents, including Breckon & Breckon, to determine who was the best fit to let ( and manage) my property. I picked Breckon & Breckon due ..."
30 reviews from tenants, rated 4.9 out of 5 on average. For example, Janet wrote: "We are so grateful to the team at Breckon and Breckon for their excellent service with renting our first flat in the UK. As someone coming from abroad, it is ..."
Yes. In The Trusted Agent 2026 awards: Breckon & Breckon (Letting & Management), Oxford won Trusted Agent.
Breckon & Breckon (Letting & Management) Oxford, Twining House, 294 Banbury Road, Oxford, Oxfordshire, OX2 7ED.
