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Curchods Ottershaw reviews

4.8

★★★★★ Excellent

174 reviews across 2 platforms

2 Chobham Road, Ottershaw, KT16 0NL

Part of Curchods, see every office.

Curchods's Ottershaw office at 2 Chobham Road is rated 4.8 out of 5 across 174 reviews on two platforms, including 147 Google reviews rated 4.8.

Google logo

4.8 / 5

147

Reviews on Google

This office

View Agents logo

4.9 / 5

27

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Curchods Ottershaw

Our estate agents in Ottershaw specialise in the sales and letting of residential properties in Ottershaw, Row Town, Chertsey, Chobham, Lyne and the surrounding villages. Whether you’re buying, selling, letting or renting in the local area, Curchods Estate Agents are the experts on your doorstep in Ottershaw. Our estate agents office, which is located on Chobham road, is the oldest estate agents in Ottershaw, having opened in the mid-1980’s. From here, our local team have been helping hundreds of home movers buy, sell, let and rent in the area for over four decades. Today, the office is run by Manager, Phill Shortman. Ottershaw offers a diverse selection of homes, from modern apartments and charming cottages to substantial family houses on peaceful, well established roads. The village is surrounded by beautiful countryside, including the nearby Windsor Great Park and the Surrey Hills, an Area of Outstanding Natural Beauty. Offering a wealth of outdoor pursuits and some truly remarkable homes with extensive grounds. With its excellent transport links, highly regarded schools, and welcoming community, Ottershaw is a popular choice for families, professionals, and investors alike. Whether you are buying, selling, or letting, our team is here to guide you every step of the way. Curchods Ottershaw has now been awarded ‘Gold Winner’ for estate agent in Chertsey at the British Property Awards, an independent industry award which focuses on customer service, for consecutive years, including 2024, 2023 and 2021.

Reviews

Every review we hold for the Ottershaw office, from every platform, shown as written. First names only.

5/5

Google

We have just used Curchods for the purchase of our first home. Being the buyer, we do not have any input on who the agents are but on this occasion, i think we were very lucky to have Curchods Ottershaw involved. …

James · 8 October 2018

Agent replied

Dear James - thank you so very much for your kind comments about the service you received from Curchods, and Phill inparticular - I know he'll be delighted with it. Sitting next to Phill in the office as I do, I was fully aware of the … More

5/5

Google

Excellent service from start to finish. Kept us updated at all times. Highly recommend.

Greg · 24 March 2025

5/5

View Agents
Buyer

Excellent professionalism and communication

Brad and the team were superb throughout the process, maintaining excellent communications throughout the buying process and really representing our interests. I wouldn't hesitate to recommend them.

Tom · 30 August 2016

5/5

Google

Very good service from valuation to sale. All the people in Curchods were professional very helpful. Also having Chris as a sales progress chaser was excellent and kept everyone in the chain informed.

John · 22 May 2021

Agent replied · 20 June 2024

Dear John - many thanks for your kind review which is hugely appreciated and we never underestimate them. We are all delighted to have got this this sale over the line for you, and I'm very pleased to hear that you were impressed with Chris. All the very best to you and Jane. Kindest regards, Jonathan.

5/5

Google

It has been a great experience dealing with Esme. She is always proactive & gives you the best welcome & communication on the phone. Would defo recommend if i needed to use again in the future.

Holly · 24 March 2024

5/5

Google

The team were always courteous, kept me updated and made sure I was looked after through the entire process. If I could give 10 stars I would.

Nick · 24 March 2022

Agent replied · 29 July 2023

Hi Nick. I was delighted to you had completed on the house sale last week - congratulations and I do hope you're mum remains well. As you know I am now at our Godalming office but I was delighted to receive your 5-star review and it is a … More

5/5

Google

A very professional service. Phil is particularly helpful and very experienced.

Phillipa · 24 March 2022

5/5

View Agents

Dependable and Professional Team

The Ottershaw team under Grant’s leadership are highly recommended. Without exception everyone has always been unfailingly friendly and helpful. Grant, Kate & Brad provided sound advice throughout, even in the midst of an evolving market climate. Kate and Sarah have assisted greatly with viewings with courtesy and friendliness. All have dealt with my sale and purchase with complete professionalism. I would have no hesitation in using them again, nor recommending them to others.

EM · 6 January 2017

5/5

Google

I had a wonderful experience with Toby, from Curchords. Super friendly service with great communication. Highly recommend

Alla · 24 March 2023

Agent replied · 29 July 2023

Hi Alla, Thank you for taking a moment to send us this review. From all of us in Ottershaw, we wish you all the best in your new home and if you need anything else, please let me know. … More

5/5

Google

Lovely guys and girls to deal with, friendly and helpful and go the extra mile to help. We were kept informed throughout the process of selling our house. Would highly recommend.

Sue · 22 May 2021

Agent replied

Dear Sue. Firstly my apologies for not having responded sooner to your very kind review - I massively appreciate your comments. I do hope your move to Lincolnshire went really well and you, Alan and Sandra are settling in nicely. Woof woof to Snowden too!! All the very best to you all Jonathan

1/5

Google

Buying a house comes with its own stresses, without the added pressure, harassment and unfair treatment of staff at Curchods in Otterhsaw. In case you are not familiar, the average sale of a property takes 3-6 months …

Chris · 8 October 2018

Agent replied

Dear Chris. I am extremely sorry that you believe the service from Curchods Ottershaw has been anything less than exemplary. Whilst I certainly do not wish to begin a debate on a public forum, I do think it is important I state that the … More

5/5

Google

Great service from Curchods in Ottershaw selling my property and supporting buying through another estate agent. Very supportive and always available throughout the process. Most importantly when things were not going to plan, they came up with solutions quickly that kept the chain going. Great job team

Kasper · 24 March 2023

5/5

Google

Excellent service, I was kept up to date by Joe every week and received ad-hoc calls/ emails as soon as there was any progression.

Ben · 24 March 2022

Agent replied · 20 June 2024

Thanks so much for your review Ben - its most appreciated. We're all delighted that your sale got over the line for you, and Joe is very happy that you were pleased with his service. All the very best to you. Jonathan

5/5

Google

Sam's energy, competence and always positive approach reassured me throughout what is a difficult process. It's difficult because of folk getting unrealistic expectations in what is essentially a methodical, time consuming process. I do not …

Alan · 8 October 2017

Agent replied

Dear Alan, thank you so much for your very kind review, which was greatly appreciated. I do hope you are enjoying life in your new location and home and we all wish both you and Barbara the very best for the future. Many thanks again.

5/5

Google

We purchased a property marketed by Curchods. They were very supportive throughout the process and helped expedite the completion

Martin · 24 March 2022

Agent replied · 20 June 2024

Martin, thank you so much for your kind review - most appreciated. Hopefully everything's going well for you at the new house. Wishing you and the family all the best for the future. Jonathan

5/5

Google

Very helpful and supportive service with expert and local knowledge advice through the process of seeling our house.

Gordon · 24 March 2022

Agent replied · 29 July 2023

Dear Gordon - many thanks indeed for your very kind comments. You were a pleasure to deal with and I wish you and the whole family all the very best for the future. Jonathan

5/5

Google

Matt and his team deliver an excellent inventory product and service, I cannot recommend them highly enough!

Paul · 16 May 2015

5/5

Google

Great team, kept us informed through an extremely tricky purchase that due to Covid took 7 months!! I would thoroughly recommend these guys.

Aidan · 5 November 2020

Agent replied

Hi Aidan - thank you so much for putting pen to paper in a metaphorical sense! It certainly was a tricky sale! I do hope you and the family are feeling settled and the house is starting to feel like yours now. I love to see it when you've finished it. All the best Jonathan

4/5

Google

On the whole, I received an excellent service from Curchods. My 4 star review simply reflects that advice, offered I'm sure with the best intentions, given on the pricing of my property fell a little short and could have cost me £20-25K, …

Heather · 8 October 2022

1/5

Google

Not a great experience overall.

K · 24 March 2023

Agent replied · 29 July 2023

Dear K C, I’m really sorry you feel that way. We have been able to access the property on each occasion which has been previously requested but due to the timing of the … More

5/5

View Agents
Seller

A very professional service

A very helpful firm that did their homework on the property, before providing a valuation. On appointing Curchods to handle our sale, all the local office sales team inspected the property to ensure any member was able to do a viewing, and knew the necessary facts. We were regularly updated during the sales process, right up to exchange of contracts.

Giles · 9 May 2017

5/5

Google

Excellent estate agents from start to finish! Phil Shortman deserves a special mention. Professional and extremely helpful. 5 stars!

Ameet · 22 May 2021

Agent replied · 20 June 2024

Thank you Ameet and the very best of luck in your new house. Dan Dewar

5/5

View Agents

Hugely helpful

Estate agents often get accused of just advertising properties and taking your money - but Curchods not only gave great advice on the sale, but were the key link who managed to keep the chain together (and my sanity intact!) second time around (after the last-minute loss of my first buyers). Can't thank them enough for all their hard work.

Janet · 23 February 2017

5/5

View Agents
Seller

Good team and great service

Kate Brooks held the chain tothether despite the usual shenanigans from some so called professionals. She kept us informed at every stage with almost daily calls and when things got hairy she tightened the screws on the slackers. A great service from a friendly and helpful team and I will be recommending them to family and friends in the future.

Steve · 28 June 2016

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Curchods Ottershaw

How many reviews does Curchods Ottershaw have?

Curchods's Ottershaw office has 174 reviews across two platforms: 147 on Google, 27 on View Agents.

What is Curchods Ottershaw's rating?

Curchods Ottershaw is rated 4.8 out of 5 across all 174 reviews, and 4.8 out of 5 on Google from 147 reviews.

What do sellers say about Curchods Ottershaw?

15 reviews from sellers, rated 4.9 out of 5 on average. For example, Oliver wrote: "We chose Curchods to look after the sale of our property as we were looking for a team who were able to understand our needs and get the right kind of buyer and ..."

What do buyers say about Curchods Ottershaw?

8 reviews from buyers, rated 5.0 out of 5 on average. For example, Nadya wrote: "Just wanted to say a massive THANK YOU to Kate for helping and assisting in the purchase of my new flat. She was absolutely amazing. Extremely professional ..."

Where is Curchods's Ottershaw office?

Curchods Ottershaw, 2 Chobham Road, Ottershaw, KT16 0NL.

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