Every review we hold for the Orpington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSam at the Orpington branch was extremely helpful and full of advice from the moment my partner and I met him at a viewing. After running into potential difficulties during referencing, Sam was there to help us out and made sure everything was ok. Thank you Sam. My partner and I are very appreciative for all of your help :)PositiveResponsiveness, Quality, Professionalism, Value
Tanya · 25 August 2021
★★★★★ 5/5
GoogleWhen it comes to finding a new home, Andrews are the best. Jamie Swift meticulously guided me through the entire process and acted professionally while responding promptly to all my requests. I was truly impressed by this particular agent's dedication and exceptional expertise while handling every step of my journey. Highly recommend!
Cerezo · 7 March 2024
Agent replied · 21 March 2024
Hi Cerezo, thank you for the review, great to see Jamie helped you find a new home, giving you solid advice and guidance throughout. We know Jamie will really appreciate your feedback. Thanks, Rhys
★★★★★ 1/5
GoogleTerrible service please avoid at all costs. unprofessional, dishonest and will lead you down the garden path. Please don’t get sucked in to their inaccurate valuations. Absolutely terrible customer service. It is by far the worst service I have ever received from an estate agent. The manager was rude and the other staff member just lied to me. Please save yourselves the anguish I’ve been through and use someone else there are plenty of others in the area.NegativeQuality
Charlie · 25 August 2021
Agent replied
Dear Mr. Bronks, thank you for your feedback. If you’d like to discuss your experience in more detail, please don’t hesitate to contact us at Head Office on 0117 986 0000, or via wecare@andrewsonline.co.uk, to talk this through further.
★★★★★ 5/5
GoogleI couldnt rate Andrews more highly, especially Lisa Paulley, who has been kind, supportive, reassuring, tenacious, good humoured and has kept me well informed throughout the whole sale purchase. Andrews found me wonderful buyers, and inspite of the frustrations that house buying and selling can bring, it has been made all the more pleasurable because of their wonderful service. Thank you to all the staff at Andrews in Orpington.
Lexi · 22 September 2019
★★★★★ 5/5
GoogleHad a smooth experience beginning to end with full support from Jonathan Claustres.
Dom · 28 August 2025
Agent replied · 2 September 2025
Hi Dom Augustus, thank you for your fantastic review! We're thrilled to hear about your smooth experience with Jonathan Claustres. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleThank you for Jamie, Anthony , John
and all the teams. It was very great service. They all nice and professional! I am very happy with them!
All the best!
Andras · 3 December 2024
Agent replied · 10 December 2024
Thank you, Andras! We're thrilled to hear you had a great experience with Jamie, Anthony, John, and the team. Your kind words mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
GoogleI can't be thankful enough for the impeccable service. Incredibly supportive, professional and communicated to me through out the process.soecial Thank you to Tracy and Jane Am touch by touched by all their dedication and support I would highly recommend Andrews they are simply the best!
JIAXIN · 11 December 2022
★★★★★ 5/5
GoogleJamie and Tony provided excellent service. From the day of the viewing, everything was handled promptly. They answered all our questions and offered all the help we needed. The staff is very friendly. Highly recommended
Mahesh · 23 August 2024
Agent replied · 24 August 2024
Thank you, Mahesh. It's great to hear that Jamie and Tony provided excellent service and that you found our team friendly and helpful. Your recommendation is appreciated.
★★★★★ 5/5
GoogleI met a team member of Andrews (apologies, I forgot his name) who is very professional.
He was on time, provided useful and important information before I even ask, something I rarely see with other estate agents. Additionally, he is polite and communicative.
Dellair · 28 March 2024
Agent replied · 27 April 2024
Hi Li, thank you for taking the time to leave us a review, it's really appreciated! Great to see you had such a positive experience with us, thanks again, Rhys
★★★★★ 5/5
GoogleI met a team member of Andrews (apologies, I forgot his name) who is very professional.
He was on time, provided useful and important information before I even ask, something I rarely see with other estate agents. Additionally, he is polite and communicative.
Li · 14 March 2024
Agent replied · 21 March 2024
Hi Li, thank you for taking the time to leave us a review, it's really appreciated! Great to see you had such a positive experience with us, thanks again, Rhys
★★★★★ 5/5
GoogleExcellent service from Andrews, with particularly prompt and accurate responses from Jamie to all our inquiries. All documentation were processed fast as per our requests as well.
Nikhil · 15 October 2024
Agent replied · 22 October 2024
Thank you, Nikhil! We're thrilled to hear about your positive experience with Jamie and our team. Best wishes, Jake
★★★★★ 5/5
GoogleVery happy with Raluca from Andrews Orpington branch. Professional and knowledgeable. Someone you can trust who will have your best interest in mind. Diligent & quick in solving issues, consistently for the last 3 years.
Jacky · 26 May 2024
Agent replied · 24 August 2024
Hi Jacky, thanks for taking the time to leave us a review. Amazing to see Raluca has been able to help you with everything and you know you can rely on her! Thanks again, Rhys
★★★★★ 5/5
GoogleJonathan, was very polite and keen to assist me. Was very prompt with providing me with required paperwork and very helpful during our telecoms...Great work.
Andy · 8 October 2024
Agent replied · 22 October 2024
Thank you, Andy! We're thrilled to hear Jonathan provided excellent service. Your positive feedback is greatly appreciated.
★★★★★ 5/5
GoogleEveryone I have dealt with at Andrews has been incredibly helpful and lovely. Matt particularly has been great with my flat sale - you’re definitely in good hands with Andrews.
Natalie · 26 May 2024
Agent replied · 24 August 2024
Hi Natalie , Thank you for the five star review. It is fantastic to hear that the whole team have been lovely and helpful , especially Matt. I wish you the best of luck with your flat sale , Thanks Lisa.
★★★★★ 5/5
GoogleGot serviced by Jamie for a super speedy letting for my staff
It was an amazing experienced. Well managed..super informative and very collaborative !! Highly recommended
Rahul · 3 August 2024
Agent replied · 24 August 2024
Thank you, Rahul. We're delighted to hear about your positive experience with Jamie. Your recommendation means a lot to us. Looking forward to assisting you again!
★★★★★ 5/5
GoogleLee was very helpful in assessing the value of my house to rent and gave me advice as to how to improve it in a few ways to gain the maximum return.
Caroline · 9 February 2023
★★★★★ 5/5
GoogleI highly recommended using Andrews. I have dealt with Stan and i have been very impresed with his knowledge of the local market. Very impressed, thank you Stan for your advise.
Vancho · 5 March 2023
★★★★★ 5/5
GoogleThank you Andrew to bringing me a wonderful dream home🙏🥳🎉🎈.Especially your company is well trained,all staff have good service attitude, be patient, honestly with details and smile,answer the phone politely and very helpful and also especially the lawyer they recommended.PositiveResponsiveness, Quality, Professionalism, Value
Leong · 25 August 2021
★★★★★ 5/5
GoogleI am really impressed with and appreciate the professionalism of staff at Andrews Orpington, in particular Raluca and Stan for their advice, assistance and readiness to act promptly.
I · 25 May 2023
★★★★★ 5/5
GoogleI had a query today about our rental property and received an immediate response and call from Ranjan J. She was extremely professional, caring, understanding and willing to help me immediately. I am extremely grateful!!! Thank you Ranjan J.PositiveResponsiveness, Quality, Professionalism
Holly · 25 August 2021
★★★★★ 1/5
GoogleI’ve used quite a number of estate agents over the years. Most aren’t great. Andrews are what you would find underneath the barrel. Avoid.
Mrs · 28 August 2025
★★★★★ 5/5
GoogleOur experience with Andrews Estate Agents have been absolutely fantastic right from the onset. We found a rental property through them towards the end of last year and our contact was Megan and James. They were extremely professional, respectful and supportive throughout process. Both were wonderful.
Catherine Thomas
Catherine · 24 June 2017
★★★★★ 5/5
GoogleVery smooth process trough all ,the staff specially Jamie was very helpful a big thank you to everyone in Andrews Orpington.
Paulo · 15 July 2023
★★★★★ 5/5
GoogleExcellent service from viewing to moving in , the entire team at Orpington are so professional. Many thanks to Lee for all his customer service skills
Beverley · 9 February 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.