Trusted Agent profile · Okehampton
★★★★★
267 reviews across 3 platforms
26 Fore Street, Okehampton, EX20 1AN
Bond Oxborough Phillips's office in Okehampton, at 26 Fore Street, is rated 4.7 out of 5 across 267 reviews on three platforms, including 198 Google reviews rated 5.0.
Every review we hold for the Okehampton office, from every platform, shown as written. First names only.
5/5
GoogleI don't usually write reviews because it takes a lot to impress me, but the whole team at the Okehampton office were amazing. I would particularly like to thank Emma for all her patience and support throughout the whole of the selling process. I would definitely recommend them to anyone wanting to sell their property. Thanks again Emma cos we certainly couldn't have done it without all your help. Brilliant service!
5/5
TrustpilotGreat customer service
The Auction specialist assigned to the sale , Harry Jaggs, was extremely helpful throughout the process. He responded to all of my calls and queries promptly and explained the procedures to me with both patience and clarity. He liaised well with all participants to ensure that we reached a price that was beneficial to all involved. Would recommend!
5/5
GoogleFrom first contact with Elliot, when he came out to value our property, he was in constant contact to keep us informed about viewings, feedback and offers and helped enormously with the negotiation phase. Once we had agreed a sale, the …
5/5
FacebookEmma and Mark were always cheerful, responsive and fast! Everything promised was delivered and done in a friendly manner, and most importantly I felt listened to throughout the sale. I'm really happy with the process and the service, highly recommended, thank you.
Dear Emily, Thankyou so much for your kind words. It has been our pleasure! Best wishes, Em & Mark 😊
5/5
GoogleHaving recently sold my grandfathers home, i can not commend the support from the whole team at B.O.P Okehampton enough! From initial viewing through to completion Mark, Emma, Robin and the team were supportive and friendly while acting professionally through a sensitive sale of home thats been in our family for over half a century. Thank you to you all !PositiveResponsiveness, Professionalism
5/5
TrustpilotI have been with Holsworthy Bond…
I have been with Holsworthy Bond Oxborough Phillips for nearly two years through renting. Tracey and all the staff are all very friendly and helpful if you have any problems. If I have any issues with plumbing or electrical issues Tracey is straight on the case and gets a plumber or electrican out. So a big Thank you to all at Bond Oxborough for doing a fantastic job.
5/5
GoogleI would not hesitate to recommend Emma and the team at Bond Oxborough Philips in Okehampton. They have been professional, friendly and honest from the start. The communication has been excellent and they have worked so hard to get our purchase of our new home. I would have no hesitation in using them again if I needed to in the future. Thank you so much!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWhat a lovely, friendly team!! Having recently sold my property, I would not hesitate in recommending BOP Okehamton. A special thank you to Elle for all her efforts and hard work supporting us throughout the process. All of the team have been an absolute pleasure to deal with, thank you.
5/5
TrustpilotSuperb service from Anna in Ilfracombe
I am shocked by the bad reviews on here! Anna at the Ilfracombe branch was utterly superb! I was handling my Mum's house move for her into the Ilfracombe area and found Anna to be attentive, completely on the ball and felt she went above and beyond to get things over the line. She always came back to me really quickly in answer to any queries, was a great sounding board and when things were looking as though they were going to go wrong, she worked tirelessly with my Solicitor (also amazing) to make sure that everything went through on time. This is not just a review for Bond Oxborough but more for Anna herself who is just the person you need when you're looking to buy a house.....
5/5
GoogleCouldn’t fault them at all. From start to finish we felt in very safe hands. Shout out to Elle for being an amazing first point of contact, she went above and beyond. Thank you to the whole team for making the process of buying our home as smooth as possible :)
5/5
TrustpilotPurchased a house through BOP…
Purchased a house through BOP Barnstaple and very impressed with the professional service they provided. Aidan and the team were helpful throughout, allowing me to arrange multiple visits at short notice, and were prompt and friendly when communicating.
1/5
Trustpilot“APPALLING LANGUAGE”-Total Lack of Respect
I telephoned the Torrington office to make an appointment for my house to be valued, it had previously been valued by Howard Bowles from the Torrington branch some 18months previously so just wanted to check whether he needed to re-visit. Whilst on the phone making the appointment I heard a male member of staff shout at the top of his voice..”Well you can F*** right off”.. I can only hope he was not speaking to a customer on the phone but someone else. The guy I was speaking to made a sshhhh sound as he was clearly very embarrassed and apologised for his colleagues appalling and very unprofessional behaviour. Whilst I was called back some days later but at a time much later than arranged by Howard Bowles I certainly would not now consider using BOP as clearly they have shown themselves to be extremely unprofessional in front of clients and certainly totally uncaring of clients opinions. I certainly would have expected better, obviously did not attend the good Customer Service course.
5/5
GoogleWe recently purchased our first home with the help of Elle, Adam and Elliot at Bond Oxborough Phillips (Okehampton), and we couldn't be happier. From start to finish, they provided exceptional support and guidance. Despite the lengthy process, their expertise and dedication were evident. They were always available to answer our questions and offer valuable advice. Thanks to Bond Oxborough Phillips, we are now thrilled homeowners. We highly recommend them to anyone looking to buy a home.
5/5
GoogleMassive thank you to the team at Bond in Okehampton, in particular Emma who has been fantastic. From start to finish the process on the estate agent side has been really smooth and Emma has been in regular contact and always replies immediately when I have contacted her. I would definitely recommend to anyone looking to sell in the area. Thanks once again 😊
5/5
GoogleThe buying process was very stressful because of things going wrong with the lower part of our chain. However Elle was helpful and supportive all the way , we cannot praise her enough !
5/5
GoogleWe have been really pleased with the service provided by Elliot and his team at the Okehampton branch. A big thank you to Adam for his marketing and professionalism and also to Elle for getting us to completion. Would 100% recommend BOP Okehampton!
5/5
FacebookI viewed three properties with BOP this year, at a time when they must have been overwhelmed with demand. I always found them very understanding, friendly and helpful. I purchased a house through them, Emma was so helpful at making sure things were going according to plan! She was so quick with responding to things as well! Wouldn’t hesitate to recommend.
5/5
GoogleGreat experience with BOP at Okehampton. Super professional and a special shout out to Elle and Elliot who have gone out of their way to help us during the process of marketing and selling our house.
5/5
GoogleElle made buying a house much less stressful than I thought it would be. Always gave regular updates, chased solicitors daily and pushed the process along as quickly as we could. Very friendly proactive person couldn't of asked for better service!
5/5
GoogleWe found Phoebe to be extremely helpful, she didn’t rush us when looking around, Phoebe was great. Thank you
5/5
FacebookMassive thank you to the team at Bond in Okehampton, in particular Emma who has been fantastic. From start to finish the process on the estate agent side has been really smooth and Emma has been in regular contact and always replies immediately when I have contacted her. I would definitely recommend to anyone looking to sell in the area. Thanks once again 😊
5/5
GoogleOkehampton branch has been amazing especially Elliot who helped us get our first house couldn't of done it without him, as he went above and beyond to do all he could to help us right at the start. Emma then was very professional throughout always being there to answer any questions through an email or phone call. This team is amazing! Shannon and TomPositiveProfessionalism
5/5
GoogleThe customer service I experienced at BOP Okehampton was second to none. All of the staff were enthusiastic, proactive and excellent communicators. They also worked incredibly well as a team which gives them that extra edge IMHO
5/5
GoogleElle has been great at responding quickly to messages and keeping me in the loop as the purchase has gone through. It was also easy to arrange viewings. It would have been nice if there were more virtual viewings for properties, with videos at least, which makes it much easier to shortlist them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bond Oxborough Phillips's Okehampton office has 267 reviews across three platforms: 198 on Google, 22 on Facebook, 47 on Trustpilot (across the whole business).
Bond Oxborough Phillips Okehampton is rated 4.7 out of 5 across all 267 reviews, and 5.0 out of 5 on Google from 198 reviews.
Bond Oxborough Phillips Okehampton, 26 Fore Street, Okehampton, EX20 1AN.
