Bond Oxborough Phillips Okehampton reviews

★★★★★ 5/5

Trustpilot

As a buyer experiencing the service and…

As a buyer experiencing the service and customer care from the Okehampton branch, I would highly recommend this team. From the beginning Chloe was warm, professional and very efficient. Elliot was excellent. Elle was amazing - ten stars! We also met Robin who was super lovely and very helpful too. Many thanks to all. Wandz & Steve V

Wandz · 12 September 2026

★★★★★ 5/5

Google

After unsuccessful efforts with another agent, we switched to Bond Oxborough Phillips and met Elliot Jack. Throughout what has become an 15-month relationship, Elliot has been in regular contact, explaining the situation and offering advice. When it became apparent, after 12 months, that the market was stagnating, he selflessly suggested a Modern Auction company and continued to support us and them in what became the final sale of the property on 2nd April 2026. In addition, Elle Walpole, during the time BOP were mrketing the property was an engaged and responsive support to Elliot. My wife and I heartily recommend Elliot and the BOP office in Okehampton.

Edward · 9 April 2026

★★★★★ 5/5

Google

Julie showed us around several properties, and she was incredibly helpful, polite and professional. Julie struck a great balance between letting us look around the properties in our own time and engaging with us and the property, including making some useful suggestions of possible changes, should we purchase a property. Having viewed with several agents during my ongoing house search, Julie really stood out and came across as genuine and honest - thank you! More generally, the Okehampton office has been a breeze to deal with in my ongoing search. Thanks to Julie, Elliot and everyone in the office, hopefully I'll find a home to purchase through you soon!

Adam · 16 February 2026

★★★★★ 5/5

Google

I've been working with Elliot since the beginning of the year with respect to the purchase of a property on his books. I have to say, Elliot is easily the most diligent, hard working and productive estate agent I have ever met. Along side that he is a pleasure to engage with. Elliot is full of ideas, technically very competent (which helps his productivity) and very knowledgeable on the details of his product stock. It's been a pleasure Elliot.

Paul · 24 February 2025

★★★★★ 5/5

Google

Elliot and the team have been consistently professional and helpful whenever I’ve spoken with them. Their understanding of the local property market is clear, and they provide advice in a straightforward and honest way. It’s reassuring to deal with an estate agency that values both expertise and customer service. I would certainly recommend them to others.

Luke · 29 October 2025

★★★★★ 5/5

Facebook

A HUGE thank you to Elliot and Tracey of BOP Okehampton, selling our mums bungalow was a difficult thing to do but Elliot and Tracey from the very beginning were sensitive and understanding of our situation. Elliot produced amazing pictures and a perfectly detailed brochure which ultimately sold the property where others had failed. It was Elliots determination and professional approach and constantly keeping us updated that impressed us. Tracey is a warrior if she says she’ll find out any information believe me she will, she 100% keeps you informed at each step. Thank you both you were amazing would 100% recommend Okehampton 😁

Linda · 29 January 2025

★★★★★ 5/5

Google

BOP were fantastic. After a bad experience with another company they were a breath of fresh air, from Robin who explained the whole process, took fabulous photos and kept us visible to the market and up to date with progress. For Chloe who did all our viewings with dedication and professionalism. For all the staff who answered the telephone, to deal with any queries or pass on messages, all with professionalism and curtesy . They all knew about or property and had information to hand. To Elle who held our hand through the conveyancing process, the exchange and the completion, without whom we would have never have made it over the line, she kept us informed throughout and she was exceptional in her support and dedication to getting us there. We will be forever grateful for making what can be an emotionally exhausting experience so much better. We will be forever grateful that they all made it possible to fulfil our dream in retirement. Thank you so much.

Patricia · 18 January 2026

★★★★★ 5/5

Google

We dealt with Elliott and Elle throughout our purchase. Communication and passion for their job was very evident. Both were extremely approachable and happy to answer any queries no matter how small in a timely manner. We were buyers but it was very clear how the seller was in excellent hands for Bond Oxborough to sell their property. Thank you

Louise · 16 February 2026

★★★★★ 5/5

Google

Elle at Bond Oxborough Phillips Okehampton was nothing but willing and helpful through the entire process of buying our first home. She was always on the end off the phone with rapid responses and eager to help us however we needed, no matter how big or small the question. Elle made all the difference to the process making sure everything was handled and we knew what was happening every step of the way ! Honestly the loveliest estate agent a first buyer could’ve asked for.

Chloe · 10 June 2025

★★★★★ 5/5

Google

If we could of rated Bond Oxborough Phillips more stars then we definitely would of! The amazing team at BOP Okehampton always went above and beyond for all of our selling needs and asks! A highly professional service from an excellent team! Special thanks goes to Elliott for all of his hard work at getting us over the line we don't know if we would of got there without him! Another special thanks goes to Robin and Elle for all the added communication. The team at BOP are exceptional and seamless and I would highly recommend them to anyone for all your Selling and Purchasing needs. Nothing was ever to much. Great team, great Estate Agents!

Shelley · 29 October 2025

★★★★★ 5/5

Google

Impressive service from BOP in Okehampton. The whole team were both friendly and professional. Elliot in particular has immense energy and enthusiasm making him incredibly good at his job. The photos he took of our house were amazing and instrumental in pulling in such a high number of viewings. He also handled all the negotiations with great professionalism. Once an offer was accepted we were handed over seamlessly to Elle who kept us informed and was tenacious in moving things along with solicitors. Can't thank them enough!

Carole · 13 October 2025

★★★★★ 5/5

Google

Friendly, courteous and professional at all stages of the process. Always smart in appearance. Chloe, Elle and Elliot were a credit to their company!

Tom · 29 November 2025

★★★★★ 5/5

Google

Really fab experience, Chloe kept up a great line of communication throughout and was friendly and professional.

Lianne · 10 November 2025

★★★★★ 5/5

Google

We were very impressed with our appointment to view a property (thank you, Robin). Thanks to Robin we enjoyed a punctual, warm, friendly, courteous reception and once over the threshold of the property, we felt that Robin hit the perfect combination of showing us around and answering questions whilst leaving us plenty of freedom to think, discuss and imagine ourselves as the new owners, how we would make the space work for us, etc. He showed plenty of enthusiasm, respect, sensitivity, genuineness and professionalism, without any off-putting, aggressive, hard sell, which is very much appreciated. The only other thing we can say is he deserves to meet his targets for the month..... (and we hope he doesn't get ribbed too much for this review..... Elliot!! 😁) We'd also like to mention that when we first stepped into the office, in Okehampton, we were immediately greeted with fresh-faced friendliness and enthusiasm from the team, which was delightfully cheering on a dull autumnal day. JM & GM. 😊

Moonlit · 25 September 2024

★★★★★ 5/5

Google

Huge thanks to Elle for all the work she put into our purchase. Ours was a difficult sale but throughout the whole process she kept us informed and never stopped chasing everyone up for us to finally get us through to exchange. It really helped the process having such a friendly person on the other end of the line when needed. I wouldn’t hesitate to recommend Bond Oxborough Phillips.

Claire · 15 January 2025

★★★★★ 5/5

Trustpilot

Thank You, Barnstaple Lettings Team, for Helping Me Find My New Home

I am ever so grateful to the Barnstaple lettings team at Bond Oxborough Phillips for helping me find a beautiful home for my beloved dog and me. It has been a long journey to find the right house, and throughout the entire time, Jeanette Down and Kelly Murray were absolutely supportive and professional. They kept me regularly updated about new rental properties on the market with a friendly, warm approach each time. During that period, I also visited other estate agents in Barnstaple for updates, but none were as friendly, pleasant, and professional as Jeanette and Kelly, nor did they have new houses coming to their portfolio as regularly. When I finally found the right home for us, Jeanette and Kelly made the process of credit checking and signing the contract incredibly easy and straightforward. I am delighted with my new house and my new landlords, and I have Jeanette and Kelly to thank for it. For anyone looking to rent a house in Barnstaple, I wholeheartedly recommend Bond Oxborough Phillips. Their lettings team is far from your standard estate agents. They are friendly and dedicated, ensuring you find exactly what you’re looking for. The level of service they provide is truly exemplary, making the entire experience smooth and enjoyable.

Mary · 30 July 2024

★★★★★ 5/5

Google

The team at Bond Oxborough Phillips in Okehampton were fantastic, all very friendly and great communication: kept us regularly updated with what was happening and very helpful. From viewing our property to giving us a valuation and putting it on the market was a very smooth and quick process and Elliot in particular went out of his way to check we were happy with the process every step of the way. We highly recommend this company if you are thinking of buying or selling a property, outstanding service...

Cathy · 26 July 2024

★★★★★ 5/5

Google

Just bought a house through Bond Oxborough Phillips and couldn't have had a better experience, especially compared to the estate agents I sold my house through. Elle was especially brilliant in constantly chasing all solicitors and other parties right through the chain, not only to exchange, but also on completion day to ensure we could get into the house as soon as possible. Very friendly, highly personable and would definitely recommend.

Liam · 18 November 2024

★★★★★ 5/5

Google

It is very stressful, the not knowing who to choose out of all the estate agents out there, to sell your special place, home! So where does one start, okay, look on the internet, or in newspapers, pages and pages, scrolling, looking, searching. Will any of them really, really care about your special needs, desires or treat you just like another client and not care either way? All right, let’s choose 3 to come round, another stressful time for you (all the cleaning, tidying up, painting to be done), and give us a quote. Here we are, 3 quotes ranging from far too low, did they not realize it’s our special place to, “how much!”, could it go as high as that? Is the housing market low, medium or are houses not selling at all? Despair sets in, are we ever going to sell, how long is anyones guessing game! Right let’s choose 1 estate agent. Nope after a couple of months, no visitors, no info from the agent, the photos they took of our home look too dark, nobody will want to come and look. Some do, out of curiosity, no one puts in an offer, time moves on. Our home is sitting and waiting for visitors to appear, still clean and shining, do these people out there know, we are living here as well, not a show house. Cancel that agent, choose the middle one, they sounded a bit more promising! Oh no!!, what a disaster, don’t bother with them ever again! Out of options, in despair because at this time 6 months have gone by and nobody else has visited, not even the nosy ones lol!, hold on, we have not tried Bond Oxborough Phillips in Okehampton! The agent is punctual, very professional, walks around and takes it all in, then we all sit down and chat about a reasonable price, where the housing market is at that time, what we can expect. Right, at the appointed time, a couple of days later, 2 agents arrive to take photos and a video of our home, we are asked nicely to be out of the house for the time they need to carry out their business, so we go and have a cup of tea/coffee and of course a slice of cake, our nerves need this too, and chat on until we get called back. The photos on the brochure are “wow, are you sure this was taken at our home”? The last ones were so dark, and yes I understand why you removed the blanket from the bed, it makes things look bigger, wider, never thought of that, excellent presentation! Both the virtual tour and floor plans are better detailed, we are looking at our home with new eyes. Within a couple of weeks we are getting people coming in to see our home, excited now, still no offers, but its early days we are told, give people time to look on the internet, compare prices, sizes, location, needs, wants, more people will come!? Yes, they did come, happy to keep everything clean and tidy now, sure of a sell at the end… What?!, no, really, We Have Sold our Home!!! Yippee!!! Thank you so much Elliott, Jess, Adam and Elle, without your much needed help and patience, we would still be waiting for that one special person to buy our home 💝💝💝💝

Gabi · 26 June 2024

★★★★★ 5/5

Google

My experience of purchasing a house through BOP has been excellent. Starting with the first viewing with Jess, the viewing was not at all rushed and Jess gave me space to look around whilst also being on hand for any questions. Any details that she didn't know, but I had asked about, were followed up by Jess on the same day. She then dealt with the negotiation between myself and the vendors when offering on the property. Following my offer being accepted, Elle managed the sales progression and kept me and my solicitor updated regularly, whether we had chased or not. Elle was approachable and friendly throughout, and gave the sense that she cared, and sympathised when the process started to feel a little long! I had another viewing with Adam prior to exchange. I didn't get to chat to him much as the vendor lead the way on the final tour but he deserves a mention, too, as he seemed just as friendly and professional as others noted above. Finally got the keys this week and highly recommend BOP to others. Thanks for a smooth and relatively relaxing process.

Jessica · 26 June 2024

★★★★★ 5/5

Facebook

A huge thanks to Elliott, Adam & Elle for all their hard work in selling our property. They have been incredibly professional, enthusiastic, knowledgeable, friendly and helpful throughout the whole process. I'd definitely recommend them and I'll certainly be using them again if I move house in the future.

Mike · 27 March 2024

★★★★★ 5/5

Google

Elle was very proactive, professional and supportive in facilitating my sale which was a far from straightforward one. She kept me up to date with developments, always replied to my emails by return and had good advice when it was needed. She made the whole complicated process as straightforward as it could be and always with a cheerful and positive attitude.

Wendy · 19 December 2024

★★★★★ 5/5

Google

Property sale. From start to finish, Elliot and all the BOP team have been amazing. Before each viewing I receive a viewing reminder email, after each viewing I received a phone call of an update of how it went. Any questions were always …

Celia · 16 December 2025

★★★★★ 5/5

Facebook

Efficient, knowledgeable,friendly & approachable staff. Very helpful with valuation/information & tailoring individual needs/wants. Will definitely be using again in the future. Many thanks Emma

Emma · 12 January 2026