Trusted Agent profile Β· Oakengates

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DB Roberts Oakengates reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

653 reviews across 2 platforms

6 Oxford Street, Oakengates, TF2 6AA

DB Roberts's office in Oakengates, at 6 Oxford Street, is rated 4.7 out of 5 across 653 reviews on two platforms, including 375 Google reviews rated 4.9.

Google logo

4.9 / 5

375

Reviews on Google

This office

Trustpilot logo

278

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About DB Roberts Oakengates

Our Oakengates office covering North West Telford is also home to our dedicated Lettings Department, our in-house property management team brings a wealth of knowledge and experience to letting and managing rental property

Reviews

Every review we hold for the Oakengates office, from every platform, shown as written. First names only.

5/5

Google

This is the second time Megan has been to carry out my inspection. She was very thorough, not judgemental, really friendly and did a great job. Very respectful and just made it feel like she was a friend popping in. She listened to any …

Melanie Β· 3 October 2025

5/5

Google

Really good experience with DB Robert’s. Had many talks with Nicole. She has kept me in the loop and happy to help with any queries I have had. As a first time alone renter, she has made the transition much easier thus far.

Sophie Β· 10 March 2026

Agent replied Β· 24 March 2026

Hi Sophie, thanks for the great feedback! Nicole will be delighted to hear she helped make your first solo rental experience so positive. We’re always here if you need anything else!

5/5

Google

Everyone we have dealt with at DB Roberts has been very friendly, helpful and efficient. I would not not hesitate in recommending them.

Ade Β· 3 August 2026

Agent replied Β· 5 August 2026

Thank you for your review and recommendation! We are delighted to hear our team has been so helpful and friendly throughout the process!

5/5

Google

Nicole has been very professional and timely in her response, in resolving or fixing issues for our tenants and responding to us.

Persi Β· 22 June 2025

Agent replied Β· 8 December 2024

Thank you for your kind words about Nicole, we’ll be sure to pass on your appreciation!

5/5

Trustpilot

Fantastic Estate Agent

Emily was absolutely fantastic from start to finish. Her communication was brilliant and she was so helpful throughout the process of viewings and the selling of our property. Will definitely be using DB Roberts in the future.

Emily Β· 13 December 2024

Agent replied Β· 4 October 2026

Thank you for your kind words! We look forward to working with you again in the future! Wishing you all the best 😊

5/5

Google

Beautiful lady Alison from DB Roberts agency. Always comes with a smile, makes all the notes carefully. Great cooperation. Thank you for everything! 😊❀️ …

Dzintra Β· 17 July 2026

Agent replied Β· 20 July 2026

Thank you for your lovely review. We’re so pleased to hear that Alison provided such a friendly and professional service, always taking the time to listen and support you throughout the process. We’ll be sure to pass on your kind words to Alison. Thank you again for your kind feedback!

5/5

Trustpilot

DB Roberts Rental

DB ROBERTS have been managing my rental for some years now and have been very helpful in advising on rental matters I have found the team, particularly Nicole, very approachable and easy to deal and I thank her for trying to get matters dealt with quickly and efficiently.

LK Β· 15 June 2024

Agent replied Β· 23 August 2024

Thank you for your feedback regarding DB Roberts and Nicole's management of your rental property. We look forward to continuing to support you!

5/5

Google

Great always effective and never had any issues when asking for repairs or any enquiry our letting manager Nichole is great.

Jade Β· 22 June 2025

Agent replied Β· 22 June 2026

Thank you Jade for your great feedback!

5/5

Trustpilot

Great Friendly Service

I recently had the pleasure of working with Emily Little at DBRoberts Estate Agents, and I couldn't be happier with the experience. Emily was incredibly knowledgeable and helpful, always available to answer my questions, and provided valuable recommendations on reputable solicitors and mortgage brokers. Her friendly and approachable demeanor made me feel at ease throughout the journey. Thanks to Emily's hard work and commitment, I found my dream home in no time. I highly recommend Emily Little and DBRoberts Estate Agents to anyone looking for top-notch real estate services.

Glen Β· 31 May 2024

5/5

Google

DB Roberts and had a very positive experience. I have recently become the landlord of a property and approached the lettings department to assist me with the management of my property. I was really pleased with the service I have received …

Matthew Β· 3 March 2026

Agent replied Β· 24 March 2026

Hi Matthew, thanks for the fantastic feedback! We are pleased to welcome you as a new landlord with DB Roberts. We understand that trust is everything when it comes to managing your investment, and we’re so glad you feel your property is in … More

5/5

Google

Had our first inspection today. Went smoothly. Inspection agent was really lovely, friendly and professional. Made me feel at ease throughout the inspection. Would love her for all inspections :)

Debra Β· 3 June 2026

Agent replied Β· 11 June 2026

Thank you for your wonderful review. We're delighted to hear your first inspection went smoothly and that our inspection agent made you feel comfortable throughout. We'll be sure to pass on your kind words, she’ll be thrilled to hear them!

1/5

Trustpilot

Total lack of communication and interest

Engaged DB Roberts to sell a property, Communication was dreadful, in a 12 week period i was promised call backs on five separate occasions that just didn't happen. When I complained I was promised a manager would be my single point of contact going forward - guess what? She didnt return my call! Following an email complaint the staff chose not to phone me (as the complainant and main contact on the sale) instead opting to phone my 82 year old mother (the property owner). On another occasion I progress chased and was told they hadn't anything to report as they couldn't contact a recent viewer. I chased a week later to be told they'd spoken to them shortly after my previous call but they just hadnt bothered to update me. Generally made to feel unimportant and an inconvenience. Have now moved agents.

Mrs Β· 22 May 2024

5/5

Google

Great staff with good listening ability and always ready to give support

Casmir Β· 29 September 2026

Agent replied Β· 30 September 2026

Thank you for your review! We’re so pleased to hear that our team has been supportive, attentive, and always on hand to help. We really appreciate your kind words!

5/5

Google

From the beginning until the day the property got let out they were super helpful and communicative. Nothing was too much truble for them. Thank you for everything looking forward to work with you

Viktoria Β· 30 April 2026

Agent replied Β· 14 May 2026

Thank you for your lovely feedback! We’re so pleased to hear you found the team helpful and communicative throughout the whole process. It’s great to know everything went smoothly. We really appreciate your kind words and look forward to working with you again!

5/5

Trustpilot

Straight forward and friendly

Nicole and the team at DB Roberts are always super friendly and approachable, and have been right from the start. Everything has been straightforward and hassle free as tenants, it's easy to get a hold of them when you need to and communication is a breeze.

Kym Β· 15 June 2024

Agent replied Β· 23 August 2024

Your feedback is greatly appreciated, and we're glad to hear that we've been able to provide a positive rental experience for you.

5/5

Trustpilot

Forever home secured with DB Roberts and Sue

Sue was great from start to finish. The purchase of our dream home was elongated due to an extensive chain but Sue kept us up to date and chased updates when needed. We are now in our forever home and couldn’t be happier.

Dan Β· 20 September 2025

5/5

Google

This estate agent is very well known not only for being local but the high quality levels of customer service from the start of contacting them and all the way though it is at Top level. …

David Β· 3 April 2026

Agent replied Β· 24 March 2026

Hi David, thank you for the high praise! As a local agent, we truly value being able to support our neighbours through life's big transitions and it’s wonderful to hear you’ve received top-level service across both our sales and lettings teams. We’ll keep working hard to make sure everything goes smoothly for you.

5/5

Google

We recently went through the letting process with DB and found them to be both efficient and friendly from start to finish. Lettings Negotiator Tia went above and beyond, ensuring our references were chased promptly and our needs were fully …

Emma-Jo Β· 8 October 2025

5/5

Trustpilot

We have recently started working with…

We have recently started working with DB Roberts. They now manage our rental property and I must say they have been very professional from the start. Very efficient and sort everything out!! Will definitely be using them again in the future!

Ricky Β· 28 February 2026

Agent replied Β· 11 May 2026

Thanks for the great feedback Ricky! We’re so glad to hear you're happy with how we’re managing your rental property. It’s brilliant to know that our team has made everything so smooth and professional from the very start. We look forward to working with you more in the future.

5/5

Trustpilot

Our Transaction has been organised, controlled, & informed throughout.

Lisa and the team were able to arrange for us to view within less than 12 hours, got our property on the market in 24 hours, agreed a sale in 5 working days and negotiated our onwards purchase within 1 Day. We have had support obtaining a mortgage and have been referred to a conveyancing firm who have completed initial paperwork immediately. As far as selling and buying a property goes, we couldn't have had a better experience. Communication throughout has helped manage our expectations and reduced stress. Strongly recommend using DB Roberts. Hopefully our sale and purchase continues to progress as smoothly.

Joe Β· 29 April 2024

5/5

Trustpilot

Great team work!

We have now been dealing with DBRoberts for about 7 years. Selling, buying - but mainly trusting them to help & support us with our rental properties. We can not rate them highly enough. Lisa is our β€˜go to’ & she is supported by a great team of friendly, helpful, supportive, professional & knowledgable people. Most recently, we needed help & support in finding a new tenant as our current one had been successful in buying her own home. DBRoberts had found her for us in 2020 & she was a joy, so when she moved on we turned once more to DBR without hesitation. This time, my contact was Tia - & what a great job she has done. She has supported, guided & advised us through the whole process & kept us informed at every step. She has been a delight to deal with & a great part of the team. Once again, the team have found us what we think will be great tenants who will be moving in very soon with the minimum of delay so that there is hardly any break between our tenants - just enough time for our property to be inspected & any small jobs it needs doing to keep it in A1 condition. In this part of the process, we were supported very well by Alison, who we have come to trust as a good judge of character - & Lisa is always there as a guiding hand who oversees the whole thing. We feel confident that our new tenants will work out well - but we also know that if we have any problems or issues at all, once again, DBR will be there to help & support us through whatever it is. We also appreciate that they will be there to help our tenants too & we hope that they have felt supported, well advised & helped by DBR too. We like to think we are a team working together so that all concerned have a good experience. For us, we believe that DBR certainly achieve that.

David Β· 25 April 2024

5/5

Google

Megan was lovely very polite and helpful thank you for your help

Mikey Β· 2 September 2025

Agent replied Β· 9 September 2025

It’s wonderful to hear that Megan’s friendliness and helpful approach made such a positive impression. We’ll be sure to pass on your kind words.

5/5

Google

First time of having a house inspection, Alison and another lady I can't remember her name apologies were very professional and absolutely lovely.

Lorna Β· 9 July 2026

Agent replied Β· 13 July 2026

Thank you Lorna for your kind review. We are delighted to hear they provided such a positive and professional service, thank you for choosing DB Roberts!

5/5

Google

I have worked with DB Roberts Lettings for many years. They have always displayed unmatched professionalism and taken a proactive approach to managing my tenancy, helping me immensely to stay on top of any letting issues that have arisen. …

Patrick Β· 3 March 2026

Agent replied Β· 9 November 2024

Thank you so much for taking the time to leave such a detailed and thoughtful review, Patrick! It is great to hear this feedback from someone who has worked with us for so long. … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read DB Roberts's Google reviews

Questions about DB Roberts Oakengates

How many reviews does DB Roberts Oakengates have?

DB Roberts's Oakengates office has 653 reviews across two platforms: 375 on Google, 278 on Trustpilot (across the whole business).

What is DB Roberts Oakengates's rating?

DB Roberts Oakengates is rated 4.7 out of 5 across all 653 reviews, and 4.9 out of 5 on Google from 375 reviews.

Where is DB Roberts's Oakengates office?

DB Roberts Oakengates, 6 Oxford Street, Oakengates, TF2 6AA.

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