Trusted Agent profile · Oakengates
Verified
★★★★★
653 reviews across 2 platforms
6 Oxford Street, Oakengates, TF2 6AA
DB Roberts's office in Oakengates, at 6 Oxford Street, is rated 4.7 out of 5 across 653 reviews on two platforms, including 375 Google reviews rated 4.9.
Our Oakengates office covering North West Telford is also home to our dedicated Lettings Department, our in-house property management team brings a wealth of knowledge and experience to letting and managing rental property
Every review we hold for the Oakengates office, from every platform, shown as written. First names only.
5/5
GoogleIn any of the interactions I always had a great experience. I was kept updated on each step. Received emails confirming if a process was completed. All my requests or adjustments dealt with promptly. …
Thanks, Vânia! It was a pleasure assisting you. We’ll be sure to pass your thanks to Megan, she’ll be delighted to know her hard work was so appreciated.
5/5
GoogleThe property inspector is a lovely lady. She comes to do my inspections every time and is always so kind about my house.
Thank you for your lovely feedback. We're so pleased to hear that your property inspector has made such a positive impression. We'll be sure to pass on your kind words to her!
5/5
GoogleGreat service for managing let, Nicole has been very helpful.
Thank you for your kind words! If there's anything else you need, feel free to reach out anytime 🏡 …
5/5
TrustpilotTia has been phenomenal
Tia has been phenomenal from the get go! We've not had an easy process (not DB's fault), but Tia has reassured us every step, we are now able to move!! Thank you Tia!!
Thank you so much for your lovely feedback! We're delighted to hear that Tia has been able to support you throughout the process and help make your move possible. We’ll be sure to pass on your thanks to her.
5/5
TrustpilotI am pleased with the service given…
First of all I would like to say this is regarding Nicole who is the staff at DB Roberts. She is a very nice lady very polite very sweet. She listened to me. She helped me in everything she could and I am quite pleased with the way she handled our conversation really well therefore I give her full marks she’s a great lady bless her.
5/5
TrustpilotDBroberts are amazing!
We have been with DBroberts for just under 4 years and couldn’t have asked for a better estate agency to rent with. They have truly looked after us, advising on any issues we have had and carrying out regular inspections to ensure we are happy with the property we lived at. They were quick and professional with both the tenancy start and end, and kept me informed with all the necessary steps that I needed to take. After meeting Bethany and Lisa they are both wonderful people and certainly take pride in their work and most importantly made our first renting experience wonderful.
5/5
GoogleNicole has been most helpful and efficient with all requests and tasks involved in managing a rental. There has been a consistently high level of service provided by Nicole over the past few years, which reassures me as an overseas homeowner. Many thanks.
5/5
GoogleTia and team are Very helpful they always serve us with a good attitude tia always tries to get back to us whenever she can and always very polite and understanding
5/5
GoogleTia and team are Very helpful they always serve us with a good attitude tia always tries to get back to us whenever she can and always very polite and understanding
5/5
GoogleLovely lady always polite and on time see again soon
Thank you for your lovely review!
5/5
GoogleClaire Cartledge was very helpful thankyou
We appreciate you sharing your feedback Kim. It’s lovely to hear Claire was so helpful, we’ll make sure she sees your kind words.
5/5
TrustpilotTia and the DB Roberts Team!
Tia at DB Roberts was so welcoming and helpful during the entire process of us looking to rent a property, right from the very first phone call of arranging a viewing she was super warm and friendly. Then during the application process there was no issue to silly for her to handle. She made sure to keep us updated during all steps, and was so approachable ! The other women we dealt with in this process (Allison for the viewing) and the women in the office who were very welcoming when we had to go into the office to sort out some referencing issues were also incredible. Overall the experience I have had with Tia and the DB Roberts team has been so amazing and so welcoming. Would definitely recommend them to anyone else who wants a smooth transition into a new home ! Thank you for helping us find our new little home !
Thank you so much for your glowing feedback! We truly appreciate your recommendation and are so happy to have helped you find your new home. If you ever need anything in the future, please don’t hesitate to reach out.
5/5
GoogleI have recently been required to address a matter regarding a property which is managed by DB Roberts. Bethany was excellent! She guided me through the options and gave me regular updates and advice. Thank you Bethany. I highly recommend DB Roberts.
5/5
GoogleAny issues/questions I have, Nicole will promptly reply with an answer. I have dealt with Nicole for many years now and she has always delivered with professionalism and integrity. All the staff at DB Roberts are fantasic. Well done, keep it up.
5/5
GoogleBethany and her team at D B Robert's have all been so helpful. I currently have tenants in my property and they have managed it all so well, making it run so much more easily and smoothly. Really appreciate all their efforts.
5/5
GoogleLoverly person to come and conduct our inspection polite and curious went really well
Thank you Sean for your review. We are happy to hear that your experience went well, thank you for choosing DB Roberts!
5/5
GoogleAlison did well on inspection, very nice job
Thank you for your review, we will be sure to pass your kind words on to Alison!
5/5
GoogleHad my home review today by Alison, she was lovely to talk to, complimented my home and expressed how well i have done to make this a home, she was also very lovely towards my son who followed her everywhere she went and chatted her ears …
5/5
GoogleThe staff at DB Roberts are all very amazing and helpful.Today we had a mid term inspection a wonderful lady called Megan came she was soo good respectful and explained patiently all questions we had .I am happy to he associated with this agency and will recommend to anyone with property needs thank you
We’re so grateful for your positive review, Benniginah. Megan is a valued member of our team who always strives to be respectful and helpful and it’s fantastic to hear she made such a good impression. Thank you for trusting DB Roberts and recommending us!
5/5
GoogleProfessional and friendly review of the house. Always welcome
Thank you for your kind review! We’re really pleased to hear you found our service both professional and friendly. It’s always a pleasure to help, and we truly appreciate you taking the time to share your feedback with us.
5/5
GooglePolite and respectful and on time and very helpful with issues
Thank you for your review. We are pleased to hear we provided a helpful and respectful service. Thank you for choosing DB Roberts!
5/5
GoogleI had a very wonderful time today with the opportunity given to me to make my choice of apartment to rent. Claire provided two good-looking apartments for me to choose from, and both appeared to be in good locations with amazing looks, …
Thank you, Joshua! It’s great to hear our Lettings team made your rental search a positive experience and helped you find your ideal apartment.
5/5
GoogleNeeded something urgent and Bethany was very understanding and helpful. Excellent customer service.
5/5
GoogleLisa, Bethany, Tia, Nicole and (more recently) Donna have always been polite and pleasant in their work, in my experience. they work hard to provide an efficient service. …
Thank you for the wonderful 5-star review, Corinne! It is rare to have so many of our team members mentioned by name, and we are incredibly proud of Lisa, Bethany, Tia, Nicole, and Donna for the hard work they do. Whether it’s navigating … More
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