Trusted Agent profile · Oakengates
Verified
★★★★★
654 reviews across 2 platforms
6 Oxford Street, Oakengates, TF2 6AA
DB Roberts's office in Oakengates, at 6 Oxford Street, is rated 4.7 out of 5 across 654 reviews on two platforms, including 376 Google reviews rated 4.9.
Our Oakengates office covering North West Telford is also home to our dedicated Lettings Department, our in-house property management team brings a wealth of knowledge and experience to letting and managing rental property
Every review we hold for the Oakengates office, from every platform, shown as written. First names only.
5/5
GoogleSincere apologies I was not there and would love to hear the feedback
Thank you for your wonderful review, we’ll be sure to pass along your kind words to Bethany! If you need anything else, don’t hesitate to reach out.
5/5
GoogleThe property inspector was amazing, lovely to catch up with during our inspections. Absolutely incredible
Thank you for your lovely review! We’re so pleased to hear that Alison made your inspections such a positive experience. We’ll be sure to pass your kind words on to her, she’ll be delighted to know she brightened your day!
5/5
GoogleCouldn't recommend db roberts enough if your looking to rent a home. Been with them for years and never had an issues. A lady called Tia Scott deals with our home and she couldn't be anymore helpful if she tried. Made our moving experience …
Maria, it’s wonderful to hear Tia’s support has made a real difference in your renting experience. We appreciate your kind words and continued trust.
5/5
TrustpilotNeeded something urgent and Bethany was…
Needed something urgent and Bethany was very understanding and helpful. Excellent customer service.
5/5
GoogleLovely lady, friendly and chatty. Quick and smart, knows what she is doing during inspection visits. Cheers
Thank you for your kind feedback. We’re glad you had a positive experience and appreciate you taking the time to share it.
5/5
GoogleExtremely helpful and polite staff
Thank you for your kind review!
5/5
GoogleFantastic company all round. I've have been with them for over a 10 years and I've never had any issues what so ever. Always fair and easy to get along with for me. Quick responses and always lovely in the office. The engineer's and …
Hi Gary, thank you so much for your glowing review! We're thrilled to hear about your positive experiences with our Lettings Team over the past 10 years. It's been our pleasure assisting you with three properties. Should you ever decide to … More
5/5
GoogleThe property inspector was very polite and always professional. Lovely lady.
Thank you for taking the time to leave us a review. We are glad to hear that you had such a positive experience!
5/5
GoogleA review page is not enough to share my amazing experience as a tenant in a property managed by DB Roberts. I cannot recommend D B Roberts highly enough. After a hassle-free, lovely 4-year stay, I can confidently say they are the best …
Thank you so much for your kind words! We’re thrilled to hear that your experience as a tenant with DB Roberts has been so positive. We truly appreciate you taking the time to share your feedback and we’ll be sure to pass along your special shout out to Nicole. If you ever need assistance in the future, don’t hesitate to reach out.
5/5
GoogleGreat service 👍👍 …
Thank you for your review!
5/5
TrustpilotTia - great
Tia, the lady that works here I have to say is possibly the best agent I've come across. Everything she did was done in a professional and friendly manor which made a seamless transition into our new property. She went out of her way to be helpful and genuinely tries her best to do the best job possible. I don't usually write reviews but this lady deserves a shout out. Thank you again for your hard work, its rare to find people that actually care about their work and their customers thesedays.
Thank you for taking the time to share your experience with Tia!
5/5
GoogleI am a landlord & I have recently started working with Claire at DB Roberts, she is a wecome addition to their team. Most recently working with her when DBR arrange regular inspections of our properties & these are very important to us. …
We really appreciate your kind words Lynda. Claire has been a fantastic addition to our team and she’ll be delighted to see your review. We look forward to continuing to work with you.
5/5
GoogleI was visited today by Alison, representing DB Roberts for a property inspection. As always Allison's conduct and professionalism was exemplary, always respectful not only to me but also the property. The DB Roberts team are always happy to …
We really appreciate you taking the time to share your experience. It’s great to hear that Alison’s professionalism and respect stood out, and that our team have been able to work flexibly around your schedule. We’ll be sure to pass on your lovely feedback to Alison and the rest of the team.
5/5
GoogleNicole and the whole team were an amazing help throughout the whole process from beginning to end, great customer service skills from the whole team. Very helpful and informative of the whole process. The first time I’ve dealt with D B …
4/5
TrustpilotThe letting management team at DB…
The letting management team at DB Roberts, are the best I have had. Over 22 years I have contracted the letting of my flat to several agents. Lisa runs a very good department, Nicole is very prompt, professional and a good listener. So she can resolve issues quickly and without drama. I wouldn't hesitate to recommend them. Thank you.
5/5
TrustpilotWe had a property check
We had a property check carried out by Claire. Nice friendly approach, felt at ease, carried out in a professional knowledgeable way. First class!
Thank you Denise! We’ll be sure to pass your kind words on to Claire, she'll be delighted to hear them.
5/5
TrustpilotAmazing!
Cannot recommend Andrea enough :) Always smiling always helpful; guided me through each step and was always available for any advice I needed Highly recommended Andrea and her team ⭐️⭐️⭐️⭐️⭐️
We appreciate your feedback! If you ever need further assistance, we're just a call away!
5/5
GoogleTia has been an absolute pleasure to deal with and extremely understanding. Thank you very much Tia. You’re a credit to D B Roberts
5/5
GoogleAbsolutely amazing, I had Alison come for the property inspection, as always Alison always puts me at ease, absolutely amazing woman who always brings smiles and laughter. It is not the nicest for both parties having to come in and inspect …
Thank you so much for your lovely words, Alisha! We're so glad Alison made you feel at ease during your inspection, we’re lucky to have her on the team. We really appreciate you taking the time to share your experience!
5/5
GoogleWe have been renting through the company since April and we really have been made to feel like it’s home, we get answers to requests regarding the property back exceptionally quick and makes sure matters are resolved or answered. We have …
Thank you for your thoughtful review Ellie. We’re delighted to hear you’ve felt so at home since renting with us and that Alison helped make your first inspection such a positive experience!
5/5
GoogleMy property was subject to an inspection by Megan. She was very polite and did her inspection quickly and professionally. She took extra care to make sure we were happy with the property and made a note of any issues we had in a timely, polite and concise manner.
Thank you for your kind words, Louis. We’re really pleased to hear that Megan made a great impression during your inspection. We’ll make sure your feedback is passed on to her!
5/5
TrustpilotThe team at DB Roberts are always very…
The team at DB Roberts are always very helpful and prompt with the support and feedback. Special thanks to Nicole Stiller.
5/5
Googlebethany was a great help with recovering some old tenancy documents very helpful and very fast thank you
That’s great to hear, Lesley! We're glad Bethany could get those documents over to you so quickly. Thanks for the five stars!
5/5
TrustpilotAn excellent service from D B Roberts…
An excellent service from D B Roberts as they helped us find our new home. Andrea, Emily and Steve were all brilliant as were their colleagues who accompanied us on some of the viewings. A totally professional, caring and customer focussed service from the team who treat you as a person not a "number" Thank you all for looking after us so well!
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