Trusted Agent profile Β· Oakengates

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DB Roberts Oakengates reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

654 reviews across 2 platforms

6 Oxford Street, Oakengates, TF2 6AA

DB Roberts's office in Oakengates, at 6 Oxford Street, is rated 4.7 out of 5 across 654 reviews on two platforms, including 376 Google reviews rated 4.9.

Google logo

4.9 / 5

376

Reviews on Google

This office

Trustpilot logo

278

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

About DB Roberts Oakengates

Our Oakengates office covering North West Telford is also home to our dedicated Lettings Department, our in-house property management team brings a wealth of knowledge and experience to letting and managing rental property

Reviews

Every review we hold for the Oakengates office, from every platform, shown as written. First names only.

5/5

Google

Tia has been amazing throughout the whole process of our move. She has kept us in the loop and helped us throughout the whole referencing process. Thankyou!!

Megan Β· 22 June 2025

5/5

Google

I've had a positive experience with DB Roberts as the property management company for my house. From the very beginning, working across their letting team, their professionalism and support has been reassuring. …

Hayley Β· 3 October 2025

Agent replied Β· 22 June 2026

Thanks so much for the fantastic review Hayley! We're really pleased to hear you've had such a positive experience with our lettings team and that Bethany has provided the support and service you need as a landlord. We look forward to continuing to support you and your property 🏑😊 …

5/5

Google

Very kind and helpful

Nikhil Β· 4 June 2026

Agent replied Β· 11 June 2026

Thank you for your lovely review!

5/5

Google

On request for agreement of getting a water meter put on to the property Bethany replyed back to me as soon as she could

Dunking Β· 24 December 2025

Agent replied Β· 9 November 2024

Thank you for your kind review! We're glad to hear that our team provided a professional service and made sure to respect your home.

5/5

Google

Alison isVery pleasant and well dressed.. Nice to speak a true professional. I carried on with my daily buisness and didn't even notice her in my apartment

Dragon Β· 24 November 2025

Agent replied Β· 24 March 2026

Thank you for the kind words! We’re glad you had a positive experience.

5/5

Trustpilot

Fast and Proactive

Emily was really attentive booking in viewings and asking all the right questions to avoid wasting time. Emily was in touch most days as she knew I was keen to get my property sold quickly and she really helped to move things along for me. My property was sold STC within a month with her help 😊

Katie Β· 19 March 2024

5/5

Google

Only good experiences. Queries always responded to quickly and effectively.

Elaine Β· 16 April 2026

Agent replied Β· 7 May 2026

Hi Elaine, thank you for the 5 star review and kind words about our Lettings team!

5/5

Trustpilot

I’ve been with d b Roberts for a lot of…

I’ve been with d b Roberts for a lot of years as a landlord, I’ve always been pleased and at ease knowing they do so much to help, always there when needed. Bethany is a fantastic person that helps 100% with any issue. Thank you so much. 😊

Linda Β· 27 August 2024

4/5

Google

Nicole's performance as property manager has consistently demonstrated a high degree of professionalism. From a tenant's perspective, her understanding of tenant needs and timely execution of property maintenance, ensuring both safety and a comfortable living environment, is highly appreciated.

Nelson Β· 22 July 2025

Agent replied Β· 22 June 2026

Thank you so much for your kind words, Nelson! We're thrilled to hear about your positive experience with Nicole. We'll be sure to pass on your feedback to her and the team. If there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing DB Roberts!

5/5

Google

Professional, thorough & friendly.

Lewis Β· 27 May 2026

Agent replied Β· 1 June 2026

Thank you for the review, we are pleased that you were happy with the service provided!

5/5

Trustpilot

Jane was really accommodating

Jane was really accommodating, has managed to squeeze us in twice for short notice viewings! Really appreciated the flexibility. She was really friendly and didn't make us feel pressured.

Rose Β· 2 December 2023

Agent replied Β· 12 June 2024

We're thrilled to hear that Jane made your experience enjoyable. We look forward to helping you find your perfect home!

5/5

Google

Very nice experience!!

Goutham Β· 29 May 2026

Agent replied Β· 1 June 2026

Thank you for the 5 star review!

5/5

Google

Excellent service from Bethany today, sorting out my rent review and protection insurance. Thank you

Roger Β· 24 February 2026

Agent replied Β· 24 March 2026

Thank you for your five star rating, Roger!

5/5

Google

Fantastic experience over the two years I have rented through D B Roberts, always helpful and issues get resolved quickly, I would highly recommend anyone to use them based on my experience 😊 …

Sharon Β· 2 September 2025

Agent replied Β· 9 September 2025

Thank you for your kind feedback. We’re delighted that your renting experience with us has been positive and that our team could support you throughout. Thank you for recommending us!

5/5

Trustpilot

Over the moon 02-02-2022

Over the moon! 02-02-2022Finally managed to pick up the keys to my new dream home!Jay and her team have been nothing but amazing!Had to pleasure to finally meet Jay, Kiri and Sam for the 1st time today .Special thank you to Jay who is an absolute doll, with her help and input she proactively pushed the sale through in my favour and made it all happen.What is meant for you will find its way! Keep doing what you guys do best.....because you are the best!Enjoy the well deserved thank you chocolate box.....lol!Much Love and Best WishesAnita..xxx

Neet Β· 2 February 2022

5/5

Trustpilot

I had a great experience throughout the…

I had a great experience throughout the process and couldn’t be happier with the service I received. Megan Hickling, at DB Roberts, was professional, friendly, and extremely helpful from start to finish. She was always quick to respond, kept me well informed, and made the whole process smooth and stress-free.

Consumer Β· 28 January 2026

5/5

Google

Been renting through DB Roberts for over 7 years. I have nothing negative to say. They are all friendly and helpful. The lady who does the house inspections ( Alison ) is wonderful, thoughtful and a genuinely lovely lady.

Claire Β· 22 June 2025

Agent replied Β· 22 June 2026

Thank you, Claire. It’s great to hear Alison’s approach has made a positive impression throughout the years!

5/5

Google

The inspector was absolutely amazing. Explained the process as this was my first inspection ever and ensured I was happy and content with the inspection as well. Would recommend highly !

Sophie Β· 13 September 2025

Agent replied Β· 13 May 2026

Thank you for your kind words Sophie. We’re delighted to hear that the inspection went smoothly and that you felt well supported throughout your first inspection. We really appreciate your recommendation!

5/5

Trustpilot

Super friendly service

Bethany is always available to take my call, friendly and proactive. Excellent service all round, thank you.

Palvinder Β· 14 June 2024

Agent replied Β· 23 August 2024

Thank you for your feedback!

5/5

Trustpilot

I have recently taken a rental property…

I have recently taken a rental property through DB Roberts and I can honestly say the process was seamless. Tia was fantastic guiding me throughout the process and kept me updated regularly. A very friendly but professional service 10 out of 10!

Stuart Β· 7 October 2024

5/5

Google

Great support and customer service from Nicole and the DB Roberts team

Rafiki Β· 24 February 2026

Agent replied Β· 24 March 2026

Thank you for the lovely review, Rafiki! We’re so pleased to hear that you received great support from Nicole and the team. We’re always here to help.

5/5

Google

Good team to work with. I've been a customer for 6 years and have a great relationship with the Oakengates team.

James Β· 22 June 2025

5/5

Trustpilot

Good Experience.

As a rental company, I found DB Roberts Lettings Agency very professionally run. The staff were most helpful and polite at all times. I would definitely recommend DB Roberts. They made me feel as I was in good hands and that gave me peace of mind. Thank you very much for making my rental experience a good one.

Wendy Β· 13 September 2024

Agent replied Β· 28 October 2024

Your peace of mind is our priority and we’re thrilled that we could make your rental experience a positive one. We appreciate your recommendation.

5/5

Trustpilot

Professional service

A huge thank you to Bethany for dealing with difficult tenant situations so professionally and efficiently. Keeping me updated at all times, explaining the processes and taking the stress out of the situation. I would definitely recommend using D B Roberts as your letting agency.

Guy Β· 22 July 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read DB Roberts's Google reviews
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