Robert Ellis Student Living reviews

★★★★★ 5/5

Google

Francheska was very nice and cooperative

Khalid · 19 August 2025

★★★★★ 5/5

Google

I have been shown around a few properties by Joe over the past couple of days and have been impressed by his knowledge and professionalism. Joe was not only able to answers all my queries about the property but also was able to clearly explain the entire application procedure.

Josh · 23 October 2023

★★★★★ 1/5

Google

Do not recommend buying a house through Robert Ellis. I don’t often leave bad reviews but the service we’ve received has been so shocking. We were allocated Toni as a sales progressor but there has been no evidence of any “progression” in the past 3 months with a “sit back and wait” approach which has resulted in us losing our buyer due to delays and lack of updates. Due to our concerns, we escalated the issues to the director a couple of months ago and he just seemed to pass them back onto Toni to deal with. The most stressful and frustrating experience and if I could leave zero stars I would.

Harriet · 7 October 2025

★★★★★ 5/5

Google

I was amazed today at the property, it was very unique and I would love to rent it and many thanks to Joe who made my viewing so beautiful, having good agents like you who will treat everyone equally is a blessing. Thank you Joe and keep up the good work.

Thelma · 25 July 2023

★★★★★ 5/5

Google

“Excellent service from Robert Ellis! Special thanks to Joe for his professionalism, clear communication, and prompt assistance throughout the process. Highly recommended!”

Gayathri · 9 January 2025

★★★★★ 5/5

Google

I had a fantastic experience with Christian. He was knowledgeable about the property and the area. He was professional, patient, and never made us feel rushed. We are still in the process of determining whether the property is the right fit for us, but I appreciate that the agent has never pressured me into making a decision. Their approach has been respectful, allowing us the time and space needed to carefully evaluate the property. Thankyou

Carly · 27 October 2024

★★★★★ 5/5

Google

Joe was very welcoming and helpful, lovely place and would be perfect for me Joe gave me all the information needed he was helpful and it was a pleasure to have met him Highly recommended estate agent :)

Hayley · 20 April 2024

★★★★★ 5/5

Google

The team were amazing throughout the whole buying process and always responded so quickly to any questions we had! Special mention to Megan, Hollie, Lauren and Sandra who worked on our case

Bayleigh · 3 August 2024

★★★★★ 5/5

Google

Joe was amazing, he even helped me out when i couldnt find the location of one place and did his best to ensure that i got to view a property, even though i ran late as i wasn't able to find my way. His professionalism is top and he has a kind and attentive nature. Thanks for everything Joe, much appreciated.

Mandy · 20 June 2022

★★★★★ 5/5

Google

Joe was friendly and professional during our viewing and was able to answer the questions that we had regarding the house and the application process. He was punctual and did not make us feel rushed when looking around. Thank you for a great experience!

Fraser · 22 November 2023

★★★★★ 5/5

Google

I had a nice experience when I was there to view the property. Joe was very friendly and provided us with all the details. Surely it was a great viewing

Abdullah · 17 August 2024

★★★★★ 5/5

Google

Today is the most memorable day. Because I viewed a perfect house at a perfect place and meet a really good agent Joe. Joe introduced the house professionally and answered my questions patiently. Important thing is Joe don't mind my poor English and understanding what I say.

Don · 24 August 2023

★★★★★ 5/5

Google

Great service throughout my buying process. A special thank you to Lauren, Megan, Sandra and Hollie who were a pleasure to deal with and helpful whenever needed.

Josh · 23 September 2024

★★★★★ 5/5

Google

Excellent service from Joe and Francheska. Less than 3 weeks after walking into the office I was walking into the front door of my rented property! Thw whole process was made as simple and easy as possible. Thanks.

Simon · 4 December 2025

★★★★★ 5/5

Google

Joe was amazing and gave us all the information we needed about this property left us at ease knowing what we needed to know :)

Ellxx · 9 October 2024

★★★★★ 5/5

Google

I had called in about a property as I was searching my options. This lovely woman named Hollie was so helpful with every question and really took my requirements into consideration, which I deeply appreciated. Hollie is a wonderful person who will take into account of what you are looking for, weigh out your options and give you the best result. If you happen to come upon her, just know you are in very capable hands to help you with what ever you need.

Ffion · 20 June 2023

★★★★★ 5/5

Google

Robert Ellis Brilliant 👏, After looking at numerous amount of properties, and losing out on them Robert Ellis went the extra mile after booking a viewing we lost out on. To this Special thanks to Megan who found the one. With calling us out the blue, direct to say we thought of you for this one would you like to view it, I know you have been struggling. Though the hole process they where on the ball and kept us updated by phone and email Other thanks to the team lauren Hollie Sandra and Neil all helpful on the phones with any quires we had. Would definitely recommend them. Thanks again 😁🏠

James · 20 June 2023

★★★★★ 5/5

Google

After Lauren from Arnold branch came to value our property, we soon instructed them to act for selling the house.Lauren was so precise and clear about the realistic achievable price.Such an expert and professional in her job.Soon there were lots of viewings. Whilst Lauren was on her annual leave,Sandra(Arnold office)dealt with the property sale.She found the buyer interested and acted so fast to secure the sale and now its going through the process.Sandra has been very efficient and updates me regularly on the progress. Thank you to Lauren and Sandra for all your help and looking forward to complete the sale soon. Definitely wound recommend Robert Ellis to act for selling your home. Divyesh.

Divyesh · 20 June 2023

★★★★★ 5/5

Google

Really awesome experience from start to finish. I've enjoyed the professionalism shown and demonstrated by Lauren Bennett at the start of the process. Sound advice, knowledgeable and friendly. Equally, her colleague, Megan Riley and her office colleagues have been very magnificent throughout - as a first time buyer, Megan has been there, advising, chasing, organizing, re-assuring and the communication whether good or bad, she has been there all the way and above all patient. Nothing ever seems too much trouble for these wonderful ladies, really a pleasure. I would definitely go through them again and would highly recommend. Give them a try..

Damascus · 20 June 2023

★★★★★ 5/5

Google

We felt that we were in safe hands as soon as Neill visited us to value the property. He was thorough, clear and professional. Throughout the whole selling process the whole team at the Arnold office have represented us honestly and fairly, in particular Sandra who was our main contact. She has been a terrific advisor and councillor and kept us well informed throughout. We are very grateful for the care we received and would recommend Robert Ellis estate agents to anyone considering a move.

Lynn · 20 June 2023

★★★★★ 5/5

Google

Excellent experience. The property had real positive vibes and perfect aesthetics which I was seeking. Most importantly the person who showed the property, Joe. He is so decent, well behaved and a great informative person. I must say Robert Ellis surpass the others in all dimensions. They have the most comfortable and aesthetically brilliant properties to offer, committed staff and more than that they have most well behaved and supportive staff regarding the viewings. I went for viewing with a damaged and fractured arm and terrible pain but Joe made me feel so comfortable that I forgot my unfortunate health condition. Even he wished me a speedy and safe recovery twice which other agency guys never did. Also he helped us to take the needed medication there. Me and my wife, we both are thankful and obliged to him and the Robert Ellis team for the nice gesture. They helped me to find a home far away from my country with decency and commitment. Great and carry on with this great behaviour guys.

Ramanujan-Einstein · 20 June 2023

★★★★★ 5/5

Google

We had an excellent experience with the staff at Robert Ellis. The office staff were very friendly and helpful during our meeting, and took the time to answer all of our questions thoroughly and patiently. At our property viewing, Joe was fantastic as well. He arrived exactly on time, showed us all of the features of the property, and clearly explained how EPC ratings and council taxes work as well as the different systems in the house. We’re expats relocating to the area so much of this is very different to what we’ve known before. The thoughtfulness and patience shown by everyone we spoke with at Robert Ellis was greatly appreciated.

Ruben · 20 June 2023

★★★★★ 5/5

Google

Great experience from start to end. First Joe was great showing the house, but especially he listened our special issue and called his colleagues to help us out. He spent extra time to help us and seemed very natural doing so. We have seen over 10-15 houses and by far Joe was the best. Then Ella took over for contracting, background check etc. Even though it was Christmas period and they were crazy busy, she sorted out everything pretty quickly and always helped us during the process. Also she was very transparent with another house we have seen before and suggested very important key notes to us. Finally moved to the house and saw couple problems with it, Daniel sorted out each one of those problems with in a day or two. He responded to our emails almost immediately with a solution. Recommend to anyone!

Enes · 20 June 2023

★★★★★ 5/5

Google

We had viewing experience from different agents but the warm and friendly attitude of those from Robert Ellis was hardly matched. Both Ella and Joe were very helpful in answering any queries we had. Joe’s extremely polite and kind nature was palpable while Ella was warm and joyful in her approach. Though we didn’t choose any of the houses we viewed with them we had a pleasant experience and a lasting impression with both. Thank You and wish you all the best.

Ahmed · 20 June 2023