Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrancesca was friendly and knowledgeable about the property. She was also very accommodating and helped with a video call to show the property
Nicola · 2 October 2025
Agent replied · 9 October 2025
Really appreciate your 5-star review, Nicola! It’s wonderful to know you had an exceptional experience with Robert Ellis Estate Agents and Lettings, Arnold. Your feedback encourages our team to continue providing top-notch service. Thank you for sharing your satisfaction with us.
Robert Ellis Estate Agents and Lettings, Arnold
★★★★★ 5/5
GoogleI had a wonderful experience with Robert Ellis. Francheska was the one who showed me around. She was very kind and explained everything in detail.
Praisy · 11 September 2025
Agent replied · 9 October 2025
We are thrilled that you had a 5-star experience with Robert Ellis Estate Agents and Lettings, Arnold. Thank you, Praisy Thomas, for your positive rating. Your satisfaction is our priority.
Robert Ellis Estate Agents and Lettings, Arnold
★★★★★ 5/5
GoogleJust want to thank Hollie for all her help chasing solicitors and etc. Very helpful and professional!
Mantas · 25 November 2025
Agent replied · 25 December 2025
Really appreciate your feedback, Mantas Batulevicius. It's wonderful to know that your experience with Robert Ellis Estate Agents and Lettings, Arnold was worthy of a 5-star review. Your high rating inspires us to continue providing excellent service. Thank you for choosing us! Robert Ellis Estate Agents and Lettings, Arnold
★★★★★ 5/5
GoogleWe used Robert Ellis (Arnold) for the sale of my Mother in laws property. I found the whole team (Especially Lauren, Hollie, Megan and Sandra ) to be very helpful throughout the whole process. They dealt with all queries quickly and efficiently and were very good at communicating and keeping us updated. I would definitely use the again. Thank you
Jayne · 20 May 2024
Agent replied · 23 October 2024
Dear Jayne Cox,
We're truly grateful for your five-star review! It's wonderful to know that you appreciated the efforts of Lauren, Hollie, Megan, and Sandra during the sale of your Mother in law's property. At Robert Ellis Estate Agents & Lettings Arnold, we strive to provide efficient and transparent communication for a stress-free process. Your commendation means a lot to us and we would be delighted to serve you in the future. Thank you!
Best regards,
Customer Relations, Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleI had a remarkable experience with Joe as he showed me the property and provided an in-depth explanation of every aspect of the house. His attention to detail and professionalism made me feel valued as a tenant. Additionally, Joe was concise and through throughout the viewing, answering my questions with ease. Based on my experience, I highly recommend Joe as an estate agent for his exceptional service and expertise
T · 11 November 2023
Agent replied · 10 November 2024
Dear Gilbert Ngugi,
Thank you for your five star review! I'm delighted to hear you had a remarkable experience with Joe at Robert Ellis Estate Agents & Lettings Arnold. It's very encouraging to hear how his attention to detail and professionalism impressed you. Your high recommendation of Joe's exceptional service and expertise is greatly appreciated. Thank you for taking the time to share your positive experience.
★★★★★ 5/5
GoogleSince joining the team working with Ashleigh and Niamh has been a pleasure, they are both responsive to any queries and always happy to help, I look forward to continuing working together.
CC · 14 April 2026
★★★★★ 5/5
GoogleAs a woman viewing a house alone (my partner had a meeting), I felt completely comfortable with Joe who gave me plenty of time to view the property and explained all the details and application process thoroughly. The house was perfectly lovely and we hope our applications are successful. Thank you Joe! Jody & Ben
Jody · 3 August 2024
Agent replied · 23 October 2024
Dear Jody Capuano,
Thank you so much for your 5-star review! We're delighted to hear that you had a seamless experience with Joe and felt thoroughly comfortable throughout the process at Robert Ellis Estate Agents & Lettings Arnold. We appreciate your positive feedback and hope you'd recommend us to others. We're eagerly looking forward to your successful application. Please let us know if you have any further inquiries.
Best Wishes.
★★★★★ 5/5
GoogleI had an excellent experience with Robert Ellis Estate Agents and Lettings, Arnold. The team was professional, approachable, and highly efficient throughout the entire process. They made everything feel smooth and stress-free, always keeping me informed and providing clear, helpful guidance.
Their knowledge of the local market was impressive, and they showed real dedication in ensuring everything was handled quickly and to a high standard. Nothing was ever too much trouble, and their attention to detail really stood out.
I would highly recommend Robert Ellis Estate Agents and Lettings, Arnold to anyone looking for a reliable and trustworthy service. A genuine five-star experience!
Siam · 9 April 2026
★★★★★ 5/5
GoogleI had a remarkable experience with Joe as he showed me the property and provided an in-depth explanation of every aspect of the house. His attention to detail and professionalism made me feel valued as a tenant. Additionally, Joe was concise and through throughout the viewing, answering my questions with ease. Based on my experience, I highly recommend Joe as an estate agent for his exceptional service and expertise
Jason · 24 October 2023
Agent replied · 23 October 2024
Dear Gilbert Ngugi,
Thank you for your five star review! I'm delighted to hear you had a remarkable experience with Joe at Robert Ellis Estate Agents & Lettings Arnold. It's very encouraging to hear how his attention to detail and professionalism impressed you. Your high recommendation of Joe's exceptional service and expertise is greatly appreciated. Thank you for taking the time to share your positive experience.
★★★★★ 5/5
GoogleI had a remarkable experience with Joe as he showed me the property and provided an in-depth explanation of every aspect of the house. His attention to detail and professionalism made me feel valued as a tenant. Additionally, Joe was concise and through throughout the viewing, answering my questions with ease. Based on my experience, I highly recommend Joe as an estate agent for his exceptional service and expertise
Gilbert · 23 October 2023
Agent replied · 19 June 2024
Dear Gilbert Ngugi,
Thank you for your five star review! I'm delighted to hear you had a remarkable experience with Joe at Robert Ellis Estate Agents & Lettings Arnold. It's very encouraging to hear how his attention to detail and professionalism impressed you. Your high recommendation of Joe's exceptional service and expertise is greatly appreciated. Thank you for taking the time to share your positive experience.
★★★★★ 5/5
GoogleA big thank you to Sandra and the entire team at Robert Ellis Arnold for helping me sell my property. They impressed me with their professionalism right from the very first phone call. They were very easy to work with, responsive and guided me through the process which put me at ease. I look forward to working with them again in the future. Thank you again!
Holly · 22 November 2023
Agent replied · 19 June 2024
Dear Holly Gajić,
Thank you for your wonderful review and for entrusting your property sale to us. We are delighted to hear about your positive experience with Sandra and the entire team at Robert Ellis Estate Agents & Lettings Arnold. Your feedback inspires us to maintain our high standards of professionalism and customer service. It was a pleasure to work with you and we very much look forward to any opportunity to assist you in the future.
Best regards,
Robert Ellis Estate Agents
★★★★★ 5/5
GoogleI recently bought a house through Robert Ellis, and Sandra was fantastic! She was super helpful showing me around and negotiating the offer. Lauren then took over and was brilliant in completing the purchase, smoothly guiding everything to the end. I highly recommend Robert Ellis Estate Agents!
Mark_m81 · 3 November 2024
Agent replied · 10 November 2024
Dear Mark_m81,
Thank you for your glowing 5-star review. We are thrilled to hear about your positive experience with our team. Sandra and Lauren are indeed assets to our organization, and your kind words will certainly be shared with them. Your recommendation is highly valued and reinforces our commitment to providing exceptional service. We wish you much happiness in your new home.
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleLauren was fantastic in dealing with my case, especially when dealing with a number of delays on complications out of our control. She was always on the end of the phone or responding to emails quickly to help me stay sane throughout the process. Can not thank her enough!
Tim · 2 October 2024
Agent replied · 23 October 2024
Dear Tim Brudenell,
Thank you for your generous 5-star review. We are thrilled to hear about your positive experience with Lauren. Her dedication and prompt communication truly reflect the values we uphold. Your recognition of her efforts during a challenging process is greatly appreciated.
Best regards,
All at Robert Ellis
★★★★★ 5/5
GoogleI have recently sold my house through Robert Ellis after a bad experience with another estate agent. All of the team are helpful and polite. Lauren, megan, Sandra and Holly were incredibly helpful and were able to support me through this journey and ensure a smooth sale. I would highly recommend the team
Amy · 27 July 2024
Agent replied · 23 October 2024
Dear Amy,
We truly appreciate your recognition and 5-star rating of Robert Ellis Estate Agents & Lettings Arnold team. We're passively motivated by your positive experience and to know that Lauren, Megan, Sandra, and Holly were of great help to you in your house selling journey. We strive for smooth transactions and to deliver premium quality service to our clients. Hearing such encouraging words makes our efforts worthwhile. Thank you very much for the recommendation. We hope to assist you further in future.
Warm regards,
Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold.
★★★★★ 5/5
GoogleThe Robert Ellis team were fantastic throughout the sale of our house. We couldn't have felt more supported during the process, we were kept informed constantly with updates regarding viewings/offers etc. All members of the team we spoke to/interacted with were all incredibly friendly but also very knowledgeable. Lauren in particular did a fantastic job supporting us through the valuation process and her awareness and knowledge of the local area and market was incredible. We sold our house in under a week of it going on the market, the turnaround from pictures being taken to the house being on all of the main property sale websites and social media channels etc was astonishing. We couldn't recommend Lauren and the rest of the team more highly. Thanks again.PositiveResponsiveness, Quality, Professionalism, Value
Ashley · 25 August 2022
Agent replied · 19 June 2024
Hi Ashley, thank you so much for taking the time to write such a positive and personal review. We will be sure to pass this onto the team. Kindest regards, Robert Ellis
★★★★★ 5/5
GoogleVery profesional agency. Each time I called to view a house for renting, they were polite and willing to help. Yesterday, we went to see a property and Joe was very helpful and very well prepared to answer our questions. We have seen properties to rent through others house agencies but Robert Ellis has been the best one! Keep the good work!
Latinotela · 21 January 2024
Agent replied · 19 June 2024
Dear latinotela latinotela,
Thank you kindly for taking the time to leave us such a glowing review. We pride ourselves in providing exceptional service to our customers and we are delighted to know that you feel we are the best! Your positive words about Joe and the rest of our team at Robert Ellis Estate Agents & Lettings Arnold are greatly appreciated. We remain committed to serving you with the highest professionalism - here's to keeping up the good work.
Best Regards,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleI had the pleasure of viewing a property with Joe yesterday, and I must say it was an outstanding experience. Joe's professionalism, knowledge, and friendly demeanor made the whole process enjoyable. I appreciate the way he presented the property and answered all my queries with patience. If you're looking for a dedicated and helpful agent, Joe is the one to go to! Thank you for the great service.
Shailesh · 24 August 2023
Agent replied · 23 October 2024
Dear Shailesh Bajjuri,
Thank you for sharing your positive experience with Robert Ellis Estate Agents & Lettings Arnold and your praise for Joe. We are thrilled to hear that he was able to provide you with such a professional and enjoyable property viewing. Your feedback is much appreciated and it will be a great encouragement to our team, especially Joe. It is our pleasure to assist you. We look forward to serving any of your future property needs.
Best Regards,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleChantelle from Robert Ellis Letting has helped me to re-let one of my properties and I could not have asked for more! She as looked very well after me and my tenants. Chantelle and her team from the Beeston Office have been super efficient, excellent in communication and very accommodating to my needs. I can only recommend!
Stefanie · 20 April 2024
Agent replied · 23 October 2024
Dear Stefanie Hey,
Thank you for your five-star review and your glowing remarks about our team, especially Chantelle. At Robert Ellis Estate Agents & Lettings Arnold, our main goal is to provide an efficient, accommodating service that meets our clients’ needs. We truly appreciate your recommendation and look forward to continuing to assist with your property needs.
Kindest Regards,
Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleJoe was extremely helpful and extremely professional by standing outside whilst myself and my sister viewed the property. This impressed me in a good way, but he was on hand if we needed anything. Joe was very polite and welcoming, and very well dressed. There were many viewers and it was one in and one out and he delt with this accordingly.
Keep up the good work Joe. 😊
Just to mention, put a good word in for me please, I was the lady that offered £800 and I want that house. 🙏
Take care
Amanda Williams.
Amanda · 20 June 2022
Agent replied · 19 June 2024
Hi Amanda, this is a lovely review, thank you for taking the time to do this. We will pass it onto Joe. Kindest regards, Robert Ellis
★★★★★ 5/5
GoogleI had the most friendly and cheerful tour of the property I viewed with Joe at hand to show me round. I know it was not his place to choose who lives there but very supportive. Robert Ellis has got the best of staff. Thanks Joe
Angela · 16 October 2024
Agent replied · 23 October 2024
Thank you so much for your kind feedback! We’re thrilled to hear that you had such a positive experience during your property tour with Joe. He always aims to provide a welcoming and supportive experience for everyone. It’s great to know that his efforts made a difference for you!
We appreciate your recognition of our team, and we’re here to help with any other needs you may have. Thanks again for choosing Robert Ellis!
★★★★★ 5/5
GoogleThe staff have been amazing throughout the process of selling my house and buying my forever home. Kept me informed throughout the whole process. Amazing bunch of ladies at Robert Ellis Arnold. Thank you Megan, Sophia, Sandra and Lauren.
And thank you to Neil. Your a star.
I would highly recommend Robert Ellis to family and friends. Such friendly people with excellent customer service
Kiran · 23 October 2023
Agent replied · 23 October 2024
Dear Kiran Mahmood,
Thank you very much for your generous feedback. We're truly delighted to hear about your positive experience with Robert Ellis Estate Agents & Lettings Arnold. Your praises towards Megan, Sophia, Sandra, Lauren, and Neil will be passed on to them. It's our utmost pleasure to assist you with selling your old house and finding your forever home. We truly appreciate your high recommendation and we look forward to serving family and friends of yours in the future.
Best Wishes,
Robert Ellis Team
★★★★★ 5/5
GoogleHollie was excellent at persistently managing the mortgage process and coordinating the back-and-forth between us and the buyers. I’m confident her diligence helped us move through the process more quickly
Emmanuella · 16 March 2026
★★★★★ 5/5
GoogleBest Estate Agents in the area by far! All the staff have been amazing all through the process of selling. A special mention to Lauren who went over and above in providing support and communication, she was on it every day! Can't praise highly enough ❤️
Stacey · 2 October 2024
Agent replied · 23 October 2024
Dear Stacey Dawe,
Thank you sincerely for your outstanding review. We are delighted to hear about your positive experience with our team. Lauren and the entire staff take great pride in supporting our clients, and your acknowledgment of their dedication is truly appreciated. We aim to provide excellent service at every step, and your feedback is a treasured confirmation of our efforts.
Best regards,
All at Robert Ellis
★★★★★ 5/5
GoogleHaving had really disappointing experiences with local estate agents previously, Lauren and the team have been a breath of fresh air. Great customer service from the start. Lauren in particular has been such a support during this hectic market, nothing is too much hassle. Neil and Courtney have also been fab and I look forward to completing our sale with them. I'd have no hesitation when looking to instruct agents again in the future and would highly recommend!
Willows · 20 June 2022
Agent replied · 19 June 2024
Hi Willow, thank you for your review, we will be sure to pass this onto the team. Kindest regards, Robert Ellis
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