Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRobert Ellis have been extremely helpful in our recent house purchase. They have been very responsive and communicative throughout the entire process. Their team, particularly Hollie, Sandra, Megan, and Lauren, have been exceptional at their job. They even helped expedite the process by coordinating with our solicitors. Without their help and support, we wouldn't have been able to complete the process in just under two months. Definitely recommend Robert Ellis for their outstanding service.
Sercan · 27 July 2024
Agent replied · 23 October 2024
Dear Sercan Demiralay,
Thank you for the fantastic review and very kind words about our team here at Robert Ellis Estate Agents & Lettings Arnold. We are absolutely delighted to hear about your positive experience. Your satisfaction is our top priority and your comments are truly encouraging. We really appreciate you recommending our services to others. Once again, thank you so much for choosing Robert Ellis and we look forward to working with you in the future.
Best regards,
The team at Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleThe staff at the Lettings office in Beeston were extremely helpful. She showed us quite a few options suiting our family and arranged me an appointment very quickly.
The next day I had an appointment in Sullington road and I met another wonderful gentleman Mr. Joe, who showed me around the property and explained many things in detail. Honestly I was late to arrive at the site due to a confusion in getting the correct bus. But Joe stayed for me and assisted.
Only improvement I wish to see is that, it'll be great if they shared the agents mobile number before the appointment so we could communicate with them if required.
Arshad
From Sri Lanka
Arshad · 20 February 2024
Agent replied · 23 October 2024
Dear Arshad Rafeerdeen,
Thank you for your 5-star review and your kind words about our Lettings office in Beeston, especially about our staff members. We greatly appreciate your feedback and are delighted to learn that your appointment with Mr. Joe at Sullington Road met your expectations. We've taken note of your suggestion regarding the agents' mobile number. Cheers for your support of Robert Ellis Estate Agents & Lettings Arnold.
Best regards.
★★★★★ 5/5
GoogleDear Francesca
Thank you for your email and for showing me around the rental property this week.
I didn't feel rushed (unlike other agents), which enabled me to take my time with my decision.
I loved the house, it is a credit to the landlord, however I think it is much generous in size and is probably too big for just myself.
Thank you again Francheska and as discussed, please keep me in mind for other rentals that may be suitable for me.
Kind regards
Kate Foster
Kate · 27 November 2025
Agent replied · 25 December 2025
Dear Kate Foster,
Thank you for taking the time to share your experience with Robert Ellis Estate Agents and Lettings, Arnold. We are delighted that Francesca provided a viewing that allowed you to make a thoughtful decision without feeling rushed. It’s wonderful to hear you appreciated the rental property, even though it may not be the perfect fit for you. Rest assured, Francesca will keep you in mind for future listings that suit your needs.
Robert Ellis Estate Agents and Lettings, Arnold
★★★★★ 5/5
GoogleWe completed on our house in July and it wouldn’t have happened without all the help from the team at Robert Ellis!! Megan, Hollie, Sandra all helped with getting everything sorted but I have to give a massive thank you to Lauren who was amazing every step of the way!! She was in my corner, fought all my battles and kept me sane throughout!! Thank you Ladies 🤍
Alice · 23 September 2024
Agent replied · 23 October 2024
Dear Alice Cathy,
Thank you for your glowing review. We are thrilled to hear about your positive experience with our team at Robert Ellis. It's gratifying to know that Megan, Hollie, Sandra, and especially Lauren made your home-buying journey smooth and reassuring. Your kind words affirm the dedication and expertise our team brings to their work every day. We are delighted to have been a part of your important milestone.
Best regards,
All at Robert Ellis
★★★★★ 5/5
GoogleBig thanks to James Ogden for a great house viewing! He was professional and gave us a very thorough walkthrough of the house. His explanations were clear and helpful, making it a better viewing experiences.Thank you to Robert Ellis for having scheduled at our convenience and following up.
Jennifer · 9 April 2026
★★★★★ 5/5
GoogleI had an excellent experience with Robert Ellis with purchasing a property. They have been responsive and communicative throughout the entire process.
Their team is very friendly, helpful, and professional. I'd like to give special thanks to Lauren, who has been helping me out with various queries and has been very efficient in following up on things.
I definitely recommend Robert Ellis for their outstanding service.
Jacob · 19 October 2024
Agent replied · 23 October 2024
Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with us during your property purchase. Our team always aims to provide responsive and professional service, and we’re glad that Lauren could assist you throughout the process.
Your recommendation means a lot to us, and we wish you all the best in your new home! If you need any further assistance, please don't hesitate to reach out.
Kind regards
Robert Ellis
★★★★★ 5/5
GoogleHollie was amazing, kept me informed and the house sold within two days i was shocked, well done Hollie 👍🏻 …
Ian · 16 February 2026
Agent replied · 16 April 2026
Thank you, Ian, for your 5-star review of Robert Ellis Estate Agents and Lettings, Arnold. We deeply appreciate your positive feedback and are thrilled to have met your expectations. It means a lot to us to know that our service was … More
★★★★★ 5/5
GoogleFantastic experience from start to finish.
Cannot thank Lauren, Megan, Sandra, Hollie and Neil enough for their help in marketing and processing the sale of my house.
Excellent communication, I was kept updated regularly throughout the process. A friendly team who you could reach out to when ever I had a question or needed to chase something.
I would recommend Robert Ellis Estate Agents without hesitation.
Nick · 23 September 2024
Agent replied · 23 October 2024
Dear Nick S,
Thank you for your exceptional review. We are delighted to hear about your fantastic experience with Lauren, Megan, Sandra, Hollie, and Neil. It's heartening to know our team's excellent communication and dedication made the process seamless for you. Your recommendation of Robert Ellis Estate Agents is genuinely appreciated, and we're pleased we could assist you effectively. We look forward to serving you again in the future.
Best regards,
All at Robert Ellis
★★★★★ 5/5
GoogleWe are grateful for the wonderful service we received from the entire service from the time we went to view our preferred property throughout the process to the time we walked into the Arnold office to get our keys. A big shout out to Hollie for her great communication during the process together with her colleagues Lauren, Megan, Sandra, and others. To all of you, we say THANK YOU
Ben · 3 August 2024
Agent replied · 23 October 2024
Dear Ben Muroki,
Thank you very much for your kind words and your 5-star review. We're delighted that you had a wonderful experience with Robert Ellis Estate Agents & Lettings Arnold. It's heartening to hear your positive comments about Hollie, Lauren, Megan, Sandra, and the rest of our team. We truly appreciate your feedback and it will surely inspire us to maintain our high standards of service. Thank you once again for choosing us.
Best wishes,
The Robert Ellis Arnold Team
★★★★★ 5/5
GoogleJames was punctual, smart and knowledgeable. Our house viewing was smooth and efficient and all our questions were answered satisfactorily.
Gem · 16 February 2026
Agent replied · 16 April 2026
Thank you, Gem Lovatt, for your 5-star rating of Robert Ellis Estate Agents and Lettings, Arnold. We truly appreciate your feedback and are pleased to know that your experience with our services met your expectations. Your satisfaction is … More
★★★★★ 5/5
GoogleWe were very happy with the service at Robert Ellis. Special thanks to Hollie and Sandra for all their help and support.
Rachel · 16 January 2026
Agent replied · 16 April 2026
Thank you, Rachel Bates, for your 5-star review of Robert Ellis Estate Agents and Lettings, Arnold. We truly appreciate your feedback. It's wonderful to know that our services met your expectations. Your satisfaction is our priority, and … More
★★★★★ 5/5
GoogleDespite the house not being the right one for us, Joe could not have been more helpful. He had all the answers to our questions and following the visit sent the floor plan as we had requested. We would have been very happy to have rented from Joe but we needed a bigger house. Many thanks to Joe!
Richard · 10 December 2024
Agent replied · 24 December 2024
Dear Richard Tyrrell,
Thank you for your wonderful review. We are delighted to hear that Joe provided such helpful and informed service during your search. While the property did not meet your needs, it is heartening to know Joe's efforts were appreciated. We are committed to delivering excellent customer care and look forward to assisting you in finding the perfect home in the future.
Kind regards,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleFrancheska is amazing 👏 and a lovely young lady she was so helpful quick to respond ❤️ she deserves those 🌟 i could give 10 …
Sally · 27 November 2025
Agent replied · 25 December 2025
We're truly grateful for your 5-star review, Sally Gumbochuma. Your positive feedback for Robert Ellis Estate Agents and Lettings, Arnold is highly appreciated, and it inspires us to continue delivering excellent service. Thank you for your support. Robert Ellis Estate Agents and Lettings, Arnold
★★★★★ 5/5
GoogleI had an excellent experience with Robert Ellis estate agents. My contact, Holly Morgan, was friendly, helpful and communicative throughout the whole purchase process. She treated me with kindness and respect and was supportive and reassuring when things got stressful around exchange of contracts. I am now looking forward to enjoying my new home, thanks Holly !
Andrea · 2 December 2024
Agent replied · 9 December 2024
Dear Andrea "Andie" Broomfield,
Thank you for taking the time to share your five-star review. We are delighted to hear about your excellent experience with Holly Morgan and how she made your home-buying journey smooth and stress-free. Your kind words reflect our commitment to providing exceptional service, and we are thrilled to have been part of this important milestone in your life. Wishing you all the best in your new home.
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleRobert Ellis were wonderful at helping us sell our home and purchase our new home! although we had a tricky journey with initially being with another agent and multiple buyers pulling out Robert Ellis were helpful at every stage. Sandra was brilliant both when we were putting an offer in on our new home but also negotiating a good deal on our own property. Lauren was always available at the end of the phone/email to keep us updated with the progress and help chase if things were moving slowly. We would recommend them to anyone looking to buy or sell!
Cat · 25 July 2023
Agent replied · 23 October 2024
Dear Cat Smith,
We're immensely grateful for your thoughtful review. Your commendation on our team's commitment, especially Sandra and Lauren, genuinely inspires us to serve better. We strive for our client's real estate journeys to be seamless, and it's wonderful to know that we lived up to your expectations. Your recommendation is highly valued. Looking forward to assisting you or your acquaintances in the future too!
Best Regards,
Robert Ellis Estate Agents & Lettings Arnold Team.
★★★★★ 5/5
GoogleAs all agents we looked at offered similar packages for similar cost, we opted for Robert Ellis due to the personable nature of their representatives.
From the outset Lauren was friendly and professional and her demeanour gave us confidence in her abilities.
As our sale progressed, Lauren continued to be professional and efficient and with other colleagues was always on hand to deal with any queries.
Sandra was wonderful at negotiating our sale and keeping us fully informed at every stage. Including having a very understanding and considerate manner when things didn't go to plan.
Eventually our sale completed and the friendly nature of the staff continued.
We would not hesitate to recommend Robert Ellis and would most definitely use them again. Brilliant !
Lindsey · 25 July 2023
Agent replied · 23 October 2024
Dear Lindsey and James,
Thank you for taking the time to share your experience at Robert Ellis Estate Agents & Lettings Arnold. We are delighted to hear that you appreciated our professional and efficient service throughout your sales journey. Your recommendation means a lot to us. Lauren, Sandra and the rest of our team are thankful for your kind words. We strive to provide the best possible service to all our clients, and we look forward to working with you again in the future.
Best regards, Robert Ellis Estate Agents & Lettings Arnold team.
★★★★★ 5/5
GoogleI called the letting agent and spoke to a really helpful lady on the phone who arranged a convenient day/time for me to view a rental property.
When I arrived to have a look around the house, I was greeted by Joe, who was friendly and approachable; he more than happy to answer all of my questions and explain the process to me. Joe was a pleasure to deal with.
Kat · 20 February 2024
Agent replied · 19 June 2024
Dear Kat Davie,
We are thrilled by your 5 star-rating and we thank you for sharing your positive experience at Robert Ellis Estate Agents & Lettings Arnold. We are proud of our team for delivering such exceptional service, especially Joe, who will surely be commended for his approachability and assistance. Your feedback motivates us to strive to provide the best customer experience possible. We look forward to assisting you again in the future.
Kind regards,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleI recently had the pleasure of viewing a property with a letting agent named Joe, who provided excellent assistance throughout the process. Joe was incredibly helpful and knowledgeable about the property, providing detailed information and answering all of our questions.
From the moment we arrived, Joe was welcoming and professional, taking us on a thorough tour of the property and highlighting its key features. He was patient and attentive, allowing us to take our time to explore the property and ask any questions we had.
Throughout the viewing, Joe's passion for his job was evident, and it was clear that he genuinely cared about helping us find the right property. He was always happy to provide us with additional information and went above and beyond to make sure we had all the information we needed to make an informed decision.
Overall, I was impressed with Joe's professionalism and dedication to his job. He made the viewing process a breeze, and I would highly recommend him/Robert Ellis to anyone in search of their next rental property.
Ryan · 20 June 2023
Agent replied · 23 October 2024
Dear Ryan McGouran,
Thank you for your glowing five-star review and kind words about Joe and our agency. We are thrilled to hear that Joe's professionalism and dedication made your property viewing an exceptional experience. It is satisfying to know that he exceeded your expectations through his knowledge and attentiveness. Your recommendation is greatly appreciated and inspires us to continue delivering top-tier service.
Best regards,
All at Robert Ellis
★★★★★ 5/5
GoogleFound Robert Ellis really easy to chat to and very happy with the service. The photos of our house looked great, we’ve felt kept up to date and the process has been as stress free as it could be. Big thanks to Hollie, Lauren, Sandra, Fago, Christian and the rest of the team.
B · 2 December 2024
Agent replied · 9 December 2024
Dear B. Mure,
Thank you for your outstanding five-star review. We are delighted to hear that you found our team approachable and that our service met your expectations. It's wonderful to know that the photos of your house were impressive and that you felt well informed throughout the process. Your kind recognition of Hollie, Lauren, Sandra, Fago, Christian, and the entire team is greatly appreciated.
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleWe recently bought our first home through Robert Ellis, and the whole experience was fantastic. Hollie was incredibly helpful, friendly, and always quick to respond to any questions we had. She made the whole process feel smooth and stress-free.
As first-time buyers, we really appreciated the support and clear communication throughout. Thanks to Hollie and the team, buying our first home was a genuinely enjoyable experience. Highly recommend!
Sarunas & Charlotte
Sam · 25 May 2025
★★★★★ 5/5
GoogleHollie-Loren Morgan Gunn and Gill were amazing at helping me. Both really nice & polite. Definitely 100% recommend they make it so simple to know and understand everything
Joshua · 18 September 2025
Agent replied · 9 October 2025
Really appreciate your five-star review, Joshua Gunn, for Robert Ellis Estate Agents and Lettings, Arnold. It means a lot to us that you had such a positive experience with our services. We're delighted that we could meet your expectations and look forward to assisting you again in the future.
Robert Ellis Estate Agents and Lettings, Arnold
★★★★★ 4/5
GoogleHad a property viewing with Joe yesterday, he is an incredible, proactive and efficient Agent of Robert Ellis Estate Agents & Lettings who’s always willing to help and answer questions professionally.
Joe is dedicated and forward thinking and keeps me updated with the progress.
Would recommend Joe to anyone looking to rent or buy a property.
Princess · 23 September 2024
Agent replied · 23 October 2024
Dear Princess Monica Enene,
Thank you for taking the time to share your positive experience with Joe at Robert Ellis Estate Agents & Lettings. We are thrilled to hear about your positive experience and to know that Joe was proactive, efficient, and professional. Your kind words and recommendations are greatly appreciated. We look forward to assisting you again in the future.
Best regards,
Customer Representative at Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 4/5
GoogleThe team at Robert Ellis are engaged and helpful and they kept me informed throughout the process of the different steps involved. As a first time UK buyer, this was really helpful. There were a couple of points of crossed wires but these were minor and did not affect the process at all. I would recommend working with Megan, Sandra and Lauren on your next sale or rental.
Sherran · 21 January 2024
Agent replied · 23 October 2024
Dear Sherran Clarence,
Thank you for your positive feedback and for recommending our team at Robert Ellis Estate Agents & Lettings Arnold. We're elated to hear that Megan, Sandra, and Lauren could make your first UK buying experience a smooth one. We acknowledge the minor hiccups you experienced and will strive to improve even further. Your satisfaction is our top priority, hence your constructive feedback is greatly appreciated.
Best wishes,
Customer Service Team, Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleWould definitely recommend Robert Ellis, they were very efficient, everything was well organised and all the staff were easy to talk to and understood and were always available. Special thanks to Lauren who from the initial viewing of our property for sale was handled in a very professional way.
Chris · 17 December 2024
Agent replied · 24 December 2024
Dear Chris Elms,
Thank you for your glowing review. We are delighted to hear about your positive experience with us. Your kind words regarding our efficiency and the professionalism of our team, particularly Lauren, are greatly appreciated. We strive to provide exceptional service to all our clients, and your feedback reaffirms our efforts. Thank you for your recommendation.
Robert Ellis Estate Agents & Lettings Arnold
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