Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJoe was a fantastic guide on our tour of the property. Super punctual, he was already waiting for us at the place when we arrived. He answered all our questions and doubts with kindness and patience. Excellent experience.
Lucinda · 20 June 2023
Agent replied · 23 October 2024
Dear Lucinda Mulko,
Thank you for your generous five-star review. We are thrilled to hear that Joe provided you with such an excellent experience on your tour. His punctuality and ability to address all questions with patience truly reflect our commitment to outstanding customer service. It's wonderful to know that he enhanced your visit.
Best regards,
All at Robert Ellis
★★★★★ 5/5
GoogleWent to a viewing yesterday with Joe, he was very helpful and professional throughout. Response was prompt and clear.
John · 3 August 2024
Agent replied · 23 October 2024
Dear John Brady,
Thank you for your generous review and for awarding us a full 5-star rating. We, at Robert Ellis Estate Agents & Lettings Arnold, deeply appreciate your feedback. Your endorsement means a lot and encourages us to serve our customers better. We look forward to continuing our association and delivering the high-quality service you expect.
Thank you for choosing us.
Sincerely,
Customer Service Team, Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleI had a viewing with Joe at a property in Beeston. Joe was incredibly friendly and attentive, assisting me with any questions I had about the property. The property itself was also excellent!
Daniel · 23 October 2023
Agent replied · 23 October 2024
Dear Daniel Magid,
Thank you so much for your excellent 5-star review! We are thrilled that you had a great experience with Robert Ellis Estate Agents & Lettings Arnold. Your positive feedback is much appreciated and it motivates us to strive for outstanding service. We look forward to working with you again soon.
Best Regards,
Customer Service Team
★★★★★ 5/5
GoogleJoe organised a wonderful viewing for us. What made it wonderful was it was arranged at a time that was convenient for us and Joe spent the time explaining the details of the property and then left us as a family to walk around the property at our own pace. Once the viewing was finished he answered any further questions we had and gave us his contact details incase we had anymore queries. He is also a very polite and friendly gentleman. Thank you Joe for all your help.
Mr · 20 June 2022
★★★★★ 5/5
GoogleHelpful, friendly, informative. Joe was helpful and informative in showing me around the property and Ella has been warm and helpful as I've been applying to live in the property. So far so good! Definitely a more professional estate agent than I have encountered previously. It's nice to deal with an agent where the people have a helpful human approach - rather than a cold corporate, or even rude and unprofessional approach. I'm glad these guys are managing the property I chose for my home!
Laura · 20 June 2022
★★★★★ 5/5
GoogleHad great service from Hollie, megan.
Both very professional, nothing was to much for them. House sold within days which says it all rearly. From first visit to final contract exchange was a breeze.thank you
Michael · 18 September 2025
Agent replied · 9 October 2025
We're delighted to hear about the fantastic service you received from Hollie and Megan at Robert Ellis Estate Agents and Lettings, Arnold. It's wonderful to know that your house was sold within days, showcasing their professionalism and dedication. We appreciate your kind words and thank you for sharing your positive experience.
★★★★★ 5/5
GoogleAbsolutely excellent service from start to finish by Lauren, Megan, hollie and Sandra. Great communication right from the house first going on the market to the sale being completed. We used 3 different estate agents previously but the quality from these guys far excelled all the rest. Will definitely be using them again for future sales and recommending them to everyone we know.
Emily · 23 September 2024
Agent replied · 23 October 2024
Dear Emily Baldwin,
Thank you for taking the time to leave such a fantastic 5-star review for our team at Robert Ellis Estate Agents & Lettings Arnold. We are thrilled to know that Lauren, Megan, Hollie, and Sandra provided you with excellent service and surpassed your experiences with other agencies. Your future recommendations are the highest compliment and we look forward to assisting you with your future sales.
Best regards,
Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleThe initial visit was conducted by Lauren who viewed my property took me through the procedure and prepared my sale pack within 24 hours Efficient professional through out and never felt pressured .
Dealing with the office all the staff were pleasant and attentive especially Sandra who was my main contact kept me updated during the sales process - nothing was to much trouble Luigi
Luigi · 23 September 2023
★★★★★ 5/5
GoogleThanks Joe for showing me the property around, a nice experience on viewing a nice property. Details explained what we concerned. Thanks Joe.
Pat · 20 April 2024
Agent replied · 23 October 2024
Dear Pat Pat,
Thank you for your five-star review! We at Robert Ellis Estate Agents & Lettings Arnold appreciate your support and are thrilled you had an exceptional experience. It's clients like you that shine a light on our continued efforts to provide the best service. Your positive feedback means the world to us. Thank you once again for choosing us.
Best wishes,
Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold.
★★★★★ 5/5
GoogleJoe was very Polite and welcoming gave me all the deatails i needed to know !
Jordan · 3 August 2024
Agent replied · 23 October 2024
Dear Jordan Wealthall,
Thank you for your exceptional review and the full 5-star rating. We, at Robert Ellis Estate Agents & Lettings Arnold, are extremely pleased to hear about your great experience with our services. Your support and trust in our agency are invaluable and mean a great deal to us. We appreciate you choosing us and look forward to serving your estate needs in the future.
Best regards,
Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleIts was a Great Experience at Robert Ellis letting viewing. Many Thanks to Mr. Joe, where he made us clear all the details of the property. Appreciated his Service. Thanks Again.
Dilrukshi · 23 September 2023
Agent replied · 23 October 2024
Dear Dilrukshi Warnasuriya,
Thank you for your excellent 5-star review. We're delighted to hear of your positive experience with Robert Ellis Estate Agents & Lettings Arnold. It's always inspiring to receive such feedback. We deeply value your trust in our business, and guarantee to continue providing the high standard of service that led to your favourable assessment. Thank you again.
Best regards,
Customer Service Team, Robert Ellis Estate Agents & Lettings Arnold.
★★★★★ 5/5
GoogleNadine James -
Hollie from Robert Ellis in Arnold - amazing service. Went above and beyond for me as a purchaser to help speed things along for me! Very understanding of my circumstances and nothing was ever to much! Can’t thank her enough.
Also a few other staff was great at the Arnold branch including Sandra and Megan.
Thank you!
Nadine · 22 October 2025
★★★★★ 5/5
GoogleJoe was very friendly and very professional when introducing the property
He is punctual and willing to explain and answer questions
Thank him for this excellent experience
卡娜妮亞 · 10 May 2025
★★★★★ 5/5
GoogleLauren and her team go to great lengths to ease the stress of selling a property, the Arnold branch is a great branch to deal with especially for those unforseen extras like getting the garden sorted and Probate issues, would definitely recommend!PositiveResponsiveness, Professionalism, Value
Wayne · 20 June 2022
Agent replied · 19 June 2024
Hi Wayne, thank you for your 5 star review. We really appreciate your positive feedback and we will pass this onto the team. Kindest regards, Robert Ellis
★★★★★ 5/5
GoogleJoe was very professional and answered all the questions I had for him. Did as he said and emailed over the relevant documents when he said he would.
Didn’t make me feel rushed at all and left me at my own pace. Thank you!
Lea-Anne · 20 June 2022
Agent replied · 19 June 2024
Hi Lea-Anne, thank you for you great review. Kindest regards, Robert Ellis
★★★★★ 5/5
GoogleHello, I viewed one property in beeston.Mr.Joe was there to help me in viewing and he was very polite and helpful. Also his behaviour was professional and I would suggest Robert Ellis as the best agency in the UK .Thank youPositiveResponsiveness, Quality, Professionalism, Value
Veena · 20 June 2022
Agent replied · 19 June 2024
Hi Veena, thank you for your review. It is lovely to hear how professional Joe was. Kindest regards, Robert Ellis
★★★★★ 5/5
GoogleJoe at the Arnold branch has been very helpful and accommodating in helping with my online property viewing. He also is consistently responsive to any questions we have regarding the rental process. Would recommend!
Lara · 10 August 2025
Agent replied · 9 September 2025
Thank you, Lara Wood, for your 5-star review of Robert Ellis Estate Agents and Lettings, Arnold. We are thrilled to know you had such a positive experience with us. Your satisfaction is our top priority, and your feedback inspires us to continue delivering exceptional service. Robert Ellis Estate Agents and Lettings, Arnold
★★★★★ 5/5
GoogleJoe was great! Helpful and gave us lots of information when requested ☺️
H · 17 August 2024
Agent replied · 23 October 2024
Dear H Bee,
Thank you for your review and generous rating of 5 stars out of 5 for Robert Ellis Estate Agents & Lettings Arnold. We are delighted to hear of your positive experience. Service excellence is our goal and we are thrilled to know we have achieved this with you. We truly appreciate your feedback and a heartfelt thank you for your patronage.
Kind Regards,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleJoe is a great guy. I’m very pleased Joe all arrangement, he is very kindly & helpful. His performance is professional!
Wai · 21 March 2024
Agent replied · 19 June 2024
Dear Wai Ching Cheung,
Thank you for sharing your positive feedback. We are truly delighted to hear that you had a remarkable experience with Joe at Robert Ellis Estate Agents & Lettings Arnold. His professionalism and service reflect the high standards we strive to uphold. We look forward to assisting you further in the future.
Yours sincerely,
Robert Ellis Estate Agents
★★★★★ 5/5
GoogleJoe was so professional, well dressed and warm. He conducted himself well and he is the best staff I have ever met in my quest to find a house.
BRYSON · 23 September 2023
Agent replied · 23 October 2024
Dear Bryson Matongo,
Thank you for your five-star review. We, at Robert Ellis Estate Agents & Lettings Arnold, are thrilled to know about your positive experience. Your feedback means a lot to us and reminds us why we do what we do. Thank you for taking the time to write about us and we look forward to continuing serving your estate and letting needs.
Best Regards,
Customer Service,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleJoe was an exceptional guide through the property. His knowledge, patience, and warm demeanor made the experience both informative and enjoyable. I truly appreciated his expertise and friendly approach.
Nuheel · 23 September 2023
Agent replied · 23 October 2024
Dear Nuheel Iqbal,
We are incredibly grateful for your five-star review of Robert Ellis Estate Agents & Lettings Arnold. Our team prides itself on delivering superior service and we are thrilled to learn that we have lived up to your expectations. Your kind words motivate us to continue providing exceptional service in the future. Thank you for taking the time to share your positive experience.
Sincerely,
The Robert Ellis Team
★★★★★ 5/5
GoogleI have viewed many house with many agencies. However, Joe was very professional, prepared and could answer any questions I had without any hesitation. Thank you again it was a pleasure.
Ramona · 25 July 2023
Agent replied · 23 October 2024
Dear Ramona Kocsis,
Thank you for taking the time to provide your feedback and for giving us a 5-star rating! We, at Robert Ellis Estate Agents & Lettings Arnold, greatly appreciate your support. We are thrilled to hear of your positive experience and look forward to serving your real estate needs in the future.
Best Regards,
Customer Service Team,
Robert Ellis Estate Agents & Lettings Arnold
★★★★★ 5/5
GoogleI have been looking for a property for a while but struggled finding the perfect one. Thank you to Sandra who was an amazing aid on this journey and made it so enjoyable for me! Not only helping me find the perfect home but also with my mortgage and seeing it through to completion. I would highly recommend again and again! 5 star service🤩⭐️
Samantha · 20 June 2023
★★★★★ 5/5
GoogleI recently had the pleasure of attending a property viewing led by Joe from Robert Ellis, and I was warmly welcomed and thoroughly impressed by his professional approach. Joe's enthusiasm and thoroughness in showcasing all the property's features made the experience enjoyable and informative. As a current tenant at one of Robert Ellis' properties, I can confidently say that the agency as a whole has provided excellent service. I am grateful to Joe and the entire team at Robert Ellis for their dedication to professionalism and for creating a positive renting experience.
Kevin · 20 June 2023
Agent replied · 9 December 2024
Dear Kevin G,
Thank you for your outstanding 5-star review and your kind words about our team, especially Joe. We are pleased to hear that you had a wonderful viewing experience and that you're satisfied with our service at Robert Ellis Estate Agents & Lettings Arnold. We remain dedicated to providing our tenants with utmost professionalism and a positive renting experience. Your feedback is greatly appreciated and we look forward to continuing to serve you.
Best regards,
Robert Ellis Estate Agents & Lettings Arnold Team
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