Trusted Agent profile · Nottingham
★★★★★
853 reviews across 1 platform
78 Front Street, Arnold, Nottingham, NG5 7EJ
Robert Ellis Student Living's office in Nottingham, at 78 Front Street, is rated 4.9 out of 5 across 853 reviews on 1 platform, including 853 Google reviews rated 4.9.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleThank you to Joe and Daniel for helping us view and move into our new home! Very professional, great communication and always happy to answer any questions or concerns. We would definitely recommend Robert Ellis Lettings.PositiveResponsiveness, Quality, Professionalism
Hi Abigayle, thank you for your review for Joe and Daniel, we appreciate you taking the time to do this. Kindest regards, Robert Ellis
5/5
GoogleI went for a viewing on a property with Robert Ellis. I was running about 10 mins late. Joe the estate agent was very helpful and informative answering all my questions about the property. Also the office staff were great especially Ella she was very professional and helpful whilst helping me with my application Overall a great experience. Thanks
5/5
GoogleFrom the moment I arrived, Joe greeted me warmly and was punctual, which I appreciated. He seemed well-prepared and had all the necessary information about the property at hand. During the viewing, he was attentive to my questions and provided detailed answers, giving me a better understanding of the property's features. Overall, I was impressed with the level of professionalism and knowledge demonstrated by the estate agent throughout the process.
Dear Mr. Daramola, Thank you very much for taking the time to share your positive experience with Robert Ellis Estate Agents & Lettings Arnold, and specifically with Joe. We are thrilled to hear he was able to provide the prompt, knowledgeable, and attentive service that we strive for. We look forward to assisting with any of your future property needs. Your satisfaction is our priority. Warm Regards, Customer Service Team Robert Ellis Estate Agents & Lettings Arnold
3/5
GoogleJoe was well presented and welcoming. Flat however was not!
Dear Jennifer Brown, Thank you for your feedback regarding Robert Ellis Estate Agents & Lettings Arnold. While we aim for complete customer satisfaction, it seems we fell short in your case. We constantly strive to improve our services and your input is invaluable. We will address your concerns and work to enhance our customer experience. We look forward to serving your future real estate needs better. Kind regards, Customer Service Team, Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleLooked at a property up on coronation Avenue but due to my missus being pregnant we couldn't bid due to the difficulties with getting the baby in and out but many thanks to Joe showing us round the property and answering all my questions will defiantly be using Robert Ellis when looking for another property.
5/5
GoogleI have rented for many years and Robert Ellis in Beeston have been the most professional and helpful letting agency I have ever used. Staff have always been great and any queries or issues I have brought to them have been resolved quickly and easily. I wouldn't hesitate to recommend them to anyone and will always consider them for any future rental or purchases.
Dear Jonathan O'Neill, Thank you so much for your positive review and 5-star rating. Your commendation inspires us to keep striving for excellence in service. We are delighted to have been of remarkable help throughout your renting journey. Your satisfaction and trust in Robert Ellis Estate Agents & Lettings, reinforce our commitment to deliver top-notch services. Your future rental or purchase considerations are highly appreciated. We look forward to serve you again. Best regards, Robert Ellis Estate Agents & Lettings
5/5
GoogleI have recently purchased a property in Arnold through Robert Ellis, I dealt with Courtney from start to finish with the progression of the sale. With a few hiccups along the way, Courtney was very reassuring true to her word and provided me with an excellent service. I would highly recommended selling and buying through Robert Ellis, Arnold.
5/5
GoogleWe had an excellent experience with the staff at Robert Ellis. Megan and Lauren were very friendly and helpful during our meeting, and took the time to answer all of our questions thoroughly and patiently. They were with me throughout the purchasing cycle and was very prompt in getting clarifications and chasing. I would recommend their service anytime.
4/5
GoogleJoe was very co-operative in showing around the house and answering my questions. I received all the information I requested. Good experience. The only downside is when calling to office they are not very accommodating.PositiveResponsiveness, Quality
Hi Bhavna, you review is great feedback for our team. If you feel there is anyway that we can improve our service, please contact the office at arnold@robertellis.co.uk. Kindest regards, Robert Ellis
5/5
GoogleJoe was very professional. Fantastic job
Dear Olatilewa Ilori, Thank you for your 5-star rating of our services at Robert Ellis Estate Agents & Lettings Arnold. We are thrilled to know that you had an exceptional experience with us. We are dedicated to providing the very best service to our esteemed clients. Thank you for choosing us. We look forward to serving you in the future as well. Kind Regards, Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleJoe was really friendly and helpful during the viewing, answering any questions I had through out. Thanks, Kate.
Dear K CSB, Thank you for taking the time to share your fantastic 5-star review for Robert Ellis Estate Agents & Lettings Arnold. Your feedback is appreciated and we're thrilled to hear about your great experience. Our team always strives to provide the best service to our customers and your words are a tremendous affirmation. We look forward to helping you again in the future. Sincerely, Customer Service Team
5/5
GoogleI have recently moved into my new home in Arnold and I can't thank Robert Ellis enough, Megan and Lauren were fantastic and very professional and were always on hand to answer any of my questions. Thanks very much for an outstanding service! I would definitely recommend this company to anyone who is considering moving home.
1/5
GoogleHave put offer on the property no answer. Nothing . Do not recommend. Have told them that I have everything in please and can prove this if needed but they have been pushing me to use they mortgage adviser even after I told them that I don’t want to .
"Thank you for bringing this to our attention. I've checked our database, but unfortunately, I couldn't find any record matching your name and offer. Please reach out to me directly at neill.millward@robertellis.co.uk. I'd be happy to assist you with your offer and look into what might have gone wrong. Your satisfaction is important to us, and we aim to resolve this matter promptly."
4/5
GoogleI had a viewing with James and found him to be professional, friendly, and easy to talk to. He was helpful during the viewing and made the process straightforward. Overall, a positive experience.
5/5
GoogleGreat service when I called today Hollie was extremely helpful and managed to answer all of my questions - I will definitely be in touch when I am ready to sell our home !
Hi Kimberley, thank you for your review, we will pass this feedback on. Kindest regards, Robert Ellis
5/5
GoogleGreat experience with Robert Ellis Estate agents in Nottingham.. Lauren Williamson had been instrumental in making sure we completed this deal. Sandra had been very helpful from the beginning and overall I must say they are very tenacious and dedicated team. Kind regards Harshal
Dear Harshal Pagare, Thank you for your kind words and fantastic 5-star review. We are thrilled to hear about your great experience with Robert Ellis Estate Agents in Nottingham. Lauren Williamson and Sandra will be delighted to know they contributed positively to your journey with us. Your recognition of their dedication and tenacity is genuinely appreciated. Warm regards, Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleI have recently sold my house through Robert Ellis. I must say the service has been fantastic throughout. Lauren & Megan have been extremely helpful & professional. They are clearly very knowledgeable and experienced. The team are always very efficient and friendly and always answer calls promptly and provide feedback after viewings. Thank you Robert Ellis Arnold
Dear Tracey Hodkinson, Thank you for taking the time to share your experience with Robert Ellis Estate Agents & Lettings Arnold. We are thrilled to hear Lauren, Megan and the rest of the team made your house selling process smooth and efficient. Your kind words truly inspire us to always strive for providing the best possible service. We look forward to assisting you again in the future. Best regards, The Team at Robert Ellis Estate Agents & Lettings Arnold.
5/5
GoogleFriendly and open in their manner - would recommend! When booking viewings for rental properties they were really helpful over the phone, and Joe showed us around the properties and was very knowledgable - he was willing to answer all and any questions we had, and the same goes for each agent we’ve dealt with at Robert Ellis.
Dear Ellie Macfarlane, Thank you for leaving such a wonderful review! We at Robert Ellis Estate Agents & Lettings Arnold strive to provide our clientele with a comprehensive and welcoming experience, and it makes our day to hear we've achieved that for you. We'll certainly pass on your kind words to Joe and the rest of the team. Thank you for choosing us and for recommending our services. Kind regards, Customer Service Team at Robert Ellis Estate Agents & Lettings Arnold
5/5
GoogleChantelle provided a dedicated and seamless service to ensure the refurbishment and letting of our property was efficient and stress-free. Communication was excellent throughout the process, and at all times we felt we knew what was happening and what stages were yet to come. We would unreservedly recommend Chantelle.
5/5
GoogleI couldn't be happier with the service received from Lauren, Courtney, Neil and the team at Robert Ellis. It wasn't an easy sale but everyone was very happy to help with any queries we had. All questions received quick responses and solutions were always found. Brilliant service, brilliant team, wouldn't hesitate to use them again.
5/5
GoogleI recently had a great experience with @Robert Ellis Estate Agents. I appreciate the professionalism shown right from my first call down to the viewing of the property I am interested in. My tour agent, Joe was very friendly, polite and professional and made the experience quite memorable. I will always recommend u guys. Cheers!
5/5
GoogleJoe is a great agent and answered all our questions about the property, the application process, and more generally the rental market. You're in good hands if Joe is viewing a place.PositiveResponsiveness, Professionalism
Hi Kevin, Thank you for your 5 star review. Kindest regards, Robert Ellis
5/5
GoogleWent to view a property with my son in Bramcote on 24/2/24. Joe, from your office, was doing the viewings that day. He was courteous, very helpful and at the same time professional. He made us feel at ease and I remember his smile. People like you Joe, restore my faith in human nature, thank you. 😁 …
Dear Alicia, Thank you for sharing your positive experience with us. We're delighted to hear that our colleague Joe provided an exemplary service during your property viewing. It's always rewarding to hear such positive feedback. Your words have been shared with Joe and the rest of our team at Robert Ellis Estate Agents. Thank you once again, and we look forward to assisting you further. Best Regards, Robert Ellis
5/5
GoogleJoe was very friendly and I was satisfied with the service he offered me. Despite being late for the scheduled viewing slot, it was just one phone call and Joe waited for me to arrive 20 minutes late. Keep up the good work Joe. Many thanks.
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