5/5
GoogleAmy was super helpful! Very easy process of securing our student house.
Agent replied · 26 December 2025
We're delighted to hear you have had a good experience with Amy!
Trusted Agent profile · Nottingham
loc8me Nottingham reviews
★★★★★
726 reviews across 2 platforms
60, Derby Road, Nottingham, NG1 5FD
loc8me's office in Nottingham, at 60, is rated 4.2 out of 5 across 726 reviews on two platforms, including 92 Google reviews rated 3.9.
Reviews
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
Google5/5
TrustpilotBrilliant customer service
Brilliant customer service. Came in without a booking and got 3 house viewings on the spot and signed contract for a house all in one day. Liv was very helpful and so was molly and Oli, also Ashton. They were very nice and professional!
Agent replied · 23 December 2024
Hi Yuri,Thanks for leaving a great review!We take pride in our speedy contract and signing up process so it’s great that it is recognised!We hope you enjoy the rest of your tenancy with us and I will make sure to pass on your kind words to the team.Many thanks,loc8me Team🍊
1/5
TrustpilotDon’t rent from Loc8me. They don’t care about tenant safety
Loc8me refused to respond to requests to install cctv, better locks, and burglar alarms from tenants when their flats were constantly being broken into. Men have got in and threatened sexual violence against tenants. Loc8me dismiss concerns and did nothing. And absolute disgrace. Don’t rent from them. They don’t care about tenant safety.
Agent replied · 29 May 2026
Hi Scott, We’re really sorry to read this and take these concerns extremely seriously. The safety and wellbeing of our tenants is a top priority, and it’s concerning to hear that you feel this hasn’t been the case. This isn’t the experience we want anyone to have, and we would like to urgently look into this matter further. Please contact us directly with more details so we can investigate fully and take appropriate action. Thank you, loc8me Team
5/5
TrustpilotWould highly recommend
Would highly recommend! Fin went above and beyond for me and my partner, managed to get us 3 bookings with great communication, one of which being our dream house. Do not hesitate to use this service as you will be in safe hands.
Agent replied · 23 December 2024
Hi Seb,Thanks so much for the lovely feedback. It is great to hear that Finn has gone above and beyond on your house hunt - We hope you enjoy your tenancy with us!Many thanks,loc8me Team🍊
5/5
TrustpilotAmy was absolutely amazing in showing me around the property
Amy was absolutely amazing in showing me around the property. She was really kind and patient in answering all my questions about the property. Even before the viewing she took into consideration what I was looking for and came up with properties that aligned with my needs. Was lovely meeting her!!
Agent replied · 24 August 2024
Hi Amina,Thank you for taking the time to leave your review! We're pleased to hear that Amy has been kind and considerate on your house hunt with us; we have passed this feedback directly to her.Many thanks,loc8me Team🍊
5/5
TrustpilotRecommend
I’ve been living with Loc8me for 2 years now and counting. Lovely team in Durham, always helpful and responsive whether that is a query over the phone, issue reported over email or maintenance request through the website. Special shoutout to Phil who always takes feedback into account and actions on so many improvements in such a timely manner.
Agent replied · 15 June 2024
Dear Lora,Thank you so much for taking the time to share your experience with loc8me! We're thrilled to hear that you've been enjoying your stay with us for the past two years.Our team in Durham takes great pride in providing exceptional service to our residents, and it's fantastic to know that you've found them to be helpful and responsive across various communication channels. We'll be sure to pass along your kind words to Phil and the rest of the team.Thank you once again for choosing loc8me as your home for the past two years. We look forward to continuing to serve you and providing you with a comfortable and enjoyable living experience for the remainder of your tenancy.Warm regards,loc8me
5/5
TrustpilotMade the process so much easier
As students letting for the first time, they helped make the process so much less stressful and secured us good housing for next year. Markhim has been really helpful and lovely with showing us the house and sorting out the contract details!
Agent replied · 23 December 2024
Hi Alicja,Thanks for leaving such a great review!We take pride in our smooth and easy process so it’s great that it is recognised and Markhim was able to assist with finding your new home - We hope you enjoy your tenancy with us!Many thanks,loc8me Team🍊
1/5
GoogleMy daughter is at one of their properties in Nottingham (Lake St). Not long after moving in the girls noticed bed bugs in a few of the bedrooms - the issue was reported to this managing agency, who all but ignored the communication. Eventually after repeated requests to rectify this issue (which was clear but cannot be proven that the bed bug issue was existing before these girls moved in), they sent out someone to fumigate. This has turned out to be unsuccessful as the issue has become a problem again, and now (again after repeated ignored communication) this agency is now asking them to pay £300 upfront before any more treatment is provided. I am a landlord and property manager myself so I know this industry well and I know full well that pest control is a landlord responsibility. If this matter is not resolved in a prompt fashion (the girls have waited long enough), the next step will be environmental health with Nottingham council, the Property Ombudsman and ARLA. This agency is diabolical in their attitude towards tenants. Avoid Avoid Avoid.
5/5
TrustpilotWe currently provide cleaning services…
We currently provide cleaning services for Loc8me at Bywater House. Since Emma has taken over as property manager communication has been outstanding. Emma is approachable and has always been friendly and professional in every encounter whether it be in person or via phone. It is a pleasure to work with her.
Agent replied · 24 August 2024
Hi Donna,Thank you for leaving us a review! We will make sure Emma receives the positive feedback and I hope the partnership keeps growing and moving forwards!Thank you,loc8me Team🍊
5/5
Trustpilotloc8me Durham agency v responsive service
loc8me Durham agency are very responsive to, and caring of both tenants and landlords. A big shout out for Kirsty Black, Property Manager at their Durham Office, who manages to give a personal tenant and landlord service experience, with no matter being too small for her to handle. Thanks Kirsty!
Agent replied · 24 August 2024
Hi Henry, Thank you so much for your wonderful review! We are thrilled to hear about your positive experience with loc8me Durham. Our team strives to provide responsive and caring service to both tenants and landlords, and it’s gratifying to know that we are meeting your expectations.Kind regards, loc8me
5/5
TrustpilotGreat for student housing
Amy was a great help at finding houses that were suited to us after having some viewings that weren’t what we were looking for from other providers. The process was super smooth and she helped with any queries! :)
Agent replied · 23 December 2024
Hi Jaimee,Thanks for leaving a review!It’s really great to hear that Amy has been super helpful throughout your house hunt with us.Many thanks,loc8me Team🍊
5/5
TrustpilotAs a landlord Christian Oakley is one…
As a landlord Christian Oakley is one of the best property managers I have had the pleasure to work with. He has always returned my calls, carried out any verbal and written correspondence with nothing ever being too much trouble. I would not hesitate to recommend Christian to any landlord
Agent replied · 24 August 2024
Hi Amanda,Thank you for the feedback, this will be sure to be passed onto Christian! We are glad to hear that you were exceptionally happy with his service. Kind regards, loc8me
5/5
TrustpilotHighly recommend Cynthia and Laurence
I booked an accommodation through loc8me with Cynthia. The process was really smooth and Cynthia along with Laurence were really helpful in answering all the questions that I had. They were both very friendly and approachable on the phone. I highly recommend loc8me, especially Cynthia and Laurence.
Agent replied · 24 August 2024
Hey Timothy, Thank you for taking the time to leave your review. We are delighted to hear that Cynthia and Laurence were helpful and approachable during your search for accommodation. We will be sure to feed this back to the team!Kind regards,loc8me
1/5
Trustpilotthey are bloody useless
they are bloody useless, our house is awful in bath - the kitchen flooded 3 times since moving in, our garage is unusable, our garden is unusable, the lights in the top room didn’t work for 6 months and they do nothing about it. DO NOT GO WITH LOC8ME FOR STUDENT HOUSING!!!!
Agent replied · 24 January 2026
Hi Ellie, We’re really sorry to read about your experience and understand how frustrating this must have been. This isn’t the level of service we aim to provide, especially when it comes to maintenance and living conditions. We’d like the opportunity to look into these issues so please contact our team directly so we can investigate and assist as soon as possible. Many thanks, loc8me Team🍊
5/5
TrustpilotHallie
Hallie was very welcoming and informative
Agent replied · 29 May 2026
Hi Jamie, Thanks for the lovely feedback! Great to hear Hallie made you feel welcome and kept everything clear and informative, we’ll pass this on to her. Many thanks, loc8me Team🍊
5/5
TrustpilotAshton was very friendly and clearly…
Ashton was very friendly and clearly knowledgable about the area and process of getting a second year house. We were all very impressed with the service and his accommodation to our different needs. Will definitely be booking with loc8me!
Agent replied · 23 December 2024
Hi Hannielle,Thank you so much for your kind words and positive feedback. We are delighted to hear that you find Loc8me to be a friendly and knowledgeable team, specifically Ashton.Many thanks,loc8me Team 🍊
5/5
TrustpilotKathryn Loughborough Office Has Been Amazing
Kathryn has been an exceptional staff and good ambassador of Loc8me. Always there to lend a helpful hand and no task is too big or small for her to handle. Always willing to go the extra mile to ensure client satisfaction. Keep it up KathrynTemidayo
Agent replied · 22 October 2024
Hi Temidayo,We appreciate you taking your time to leave us a review and for highlighting Kathryns willingness to go above and beyond - I will make sure these kind words get back to her.Many thanks,loc8me Team
3/5
TrustpilotByswater House
My stay at Byswater house was somewhat good . The previous landlord was so awful and he had terrible communication. However after Emma took over the standard there was sooo improved and a lot of maintenance was solved very quickly and she understood our frustration. So thank You Emma
Agent replied · 15 June 2024
Hi Marie, Thank you for sharing your feedback about your stay at Bywater House. We are sorry to hear about your previous experiences with the former landlord, but we are delighted that Emma has made such a positive difference since taking over.Kind regards, Siobhan - loc8me
5/5
TrustpilotI would like to thank Cameron and Mark…
I would like to thank Cameron and Markhim from Loc8me for being so helpful and patient with my application online as they went out of their way to get it sorted and are great friendly company. Much appreciated.
Agent replied · 15 June 2024
Hi Ben, Thanks so much for the lovely feedback. Our team in Hull works very closely with our maintenance team to fully understand property needs and help improve your experience! We have passed this back to the Hull team.Kind regards, loc8me
5/5
TrustpilotJosh has been absolutely amazing
Josh has been absolutely amazing! The viewing was honest and very informative. He is very respectful of us and the previous tenants. He explained in detail and with clarity regarding the housing and the houses itself is very beautiful.
5/5
TrustpilotAlex made our viewing informative and…
Alex made our viewing informative and constructive, she was able to give us helpful information on the property and calmed any fears we had about certain problems. Loc8me in general were also lovely and accommodating to us.
Agent replied · 23 December 2024
Hi Samuel,Thank you for leaving a review! It is great to hear that you experienced a friendly and informative service.Many thanks,loc8me Team🍊
1/5
TrustpilotSave yourself from hell and don’t choose Loc8me.
The theory that if you gave a bunch of monkeys type writers they’d eventually write the complete works of Shakespeare is simply not true, because if you gave a bunch of monkeys type writers you’d end up with Loc8me. The staff were not pleasant at all, the nicest people we had to deal with were the third party rat exterminator and the 19 year old fire alarm man who clearly didn’t want to be there. Loc8me didn’t do any maintenance when we requested it, taking over a month to change a lightbulb. We had a massive rat problem at the property which loc8me was extremely slow at dealing with meaning we lived with rats in our walls for several months. Loc8me told us they would not provide us with a bin… because the rats in our walls were considered a non emergency. It took pictures of a half decomposed half seagull eaten dead rat to convince them otherwise. Furthermore I was repeatedly threatened with legal action over missing fees, which were not missing… I had paid my fees upfront since I’m an international student. Loc8me kept saying I was skipping payments since I wasn’t paying monthly and started threatening me with legal action against me and my guarantor, which I don’t have, because I already paid upfront. They ignored all my emails that I sent regarding the situation and even blatantly ignored the WhatsApp message I sent to our representative, I saw that the message had been viewed, they just simply didn’t care to respond and continued with the threats of legal action. It was only after a very heated message that they finally called me to sort the situation out and revealed that they had my proof of payment the whole time. So they were threatening me with legal action for no reason… Dante was most likely thinking of Loc8me when he wrote Inferno, because Loc8me definitely takes up the first 5 rings of hell. Don’t choose Loc8me.
1/5
TrustpilotSo unsafe
Flats are constantly being broken in to and tenants threatened, and Loc8me won’t even install a proper lock on the front door, let alone CCTV or burglar alarms! What a joke. Won’t even meet with us to discuss the issues property, been going on for 6 months.
Agent replied · 29 May 2026
Hi Amelia, We’re very concerned to read this and are sorry you’ve been left feeling this way. Security and tenant safety should never feel compromised, and we recognise how serious these concerns are. We would really value the chance to step in and address it properly. Please contact us directly so we can investigate this in detail and work towards a resolution as quickly as possible. Thank you, loc8me Team
5/5
GoogleFern and the team at Loc8me were so helpful. Everything, from beginning to finish of process of moving to a new flat was simple. Fern explained everything very clearly, was always in communication and letting everyone know what the steps were, what they needed from me. From the first moment I spoke with her on the phone, she was kind, super fast and organised. Thank you for the amazing service, I recommend it to anyone who wants a stress-free moving process!
Agent replied · 19 June 2024
Thank you very much for taking the time to leave your review!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about loc8me Nottingham
How many reviews does loc8me Nottingham have?
loc8me's Nottingham office has 726 reviews across two platforms: 92 on Google, 634 on Trustpilot (across the whole business).
What is loc8me Nottingham's rating?
loc8me Nottingham is rated 4.2 out of 5 across all 726 reviews, and 3.9 out of 5 on Google from 92 reviews.
Where is loc8me's Nottingham office?
loc8me Nottingham, 60, Derby Road, Nottingham, NG1 5FD.
