loc8me reviews

★★★★★ 5/5

Trustpilot

Loughborough - Emma Rogers Dutton

I’ve worked with my property manager Emma Rogers Dutton for the past year, and I’m forever grateful for her help. Whenever I may face a problem, she always gets to the action promptly - making sure the issue’s resolved on the same/next day! I’ve lived in blocks she’s managing for 2 academic years, and I’m happy to say that I’ve rebooked for next year as well! Thank you Emma!

Hüseyin · 20 November 2024

★★★★★ 5/5

Trustpilot

Halle

Halle was very helpful at showing us around the houses we wished to see. And she made sure to provide us with the correct information and answer any questions that we had about the properties

Abigail · 12 December 2025

★★★★★ 5/5

Trustpilot

Josh was amazing

Josh was amazing! He made us feel so comfortable and talked us through all the details so we fully understood. He had great knowledge of the properties. Very impressed. :)

Emily · 2 January 2026

★★★★★ 4/5

Trustpilot

2 Lemyngton street

After coming back to this flat after going home for Christmas, me and 3 other tenants were treated by a flood on the ground floor due to blocked drainage. Although this review is about Emma from Loc8me, not the case itself. During this time, Emma stayed in contact with each of us, giving us as up to date information as possible and constantly keeping us updated at a frustrating time. She was very supportive throughout the entire process and did stupidly long hours to make sure we all had a place to say and were satisfied with everything going on. Without her this occasion could have been much much worse, so was very thankful to have her constant pressure and reassurance knowing she was slaving away for our benefit. Although Emma has a person would receive a 6 star review, felt like I had to drop it to a 4 star judging the circumstances. Once again a massive thank you Emma, made a world of difference in that troubling time.

Shaun · 7 March 2024

★★★★★ 1/5

Trustpilot

Loc8me are a nightmare

Loc8me are a nightmare - do not use. Read the other reviews! I am the parent of a University Student in a house that demands over 4K rent a month, it is a disgrace. The property is disgusting. When they all arrived on the first day, the house was filthy and had clearly not been cleaned properly- my sons room had a old sock on the floor (the carpet clearly hadn’t been vacuumed) and his mattress looked like the previous tenant had wet the bed. The walls were mouldy and the shower curtain in the bathroom was covered in mould. There were no locks on the doors and we had to pay £220 to have a lock put on as my son has valuable music equipment - the landlady refused to pay. Part of the contract was Wi-Fi - they had to wait 4 months and make many complaints before Wi-Fi was installed even though it was a breach of contract. The curtains in my sons room are in shreds and he was promised replacements, but 5 months down the line he has been told the greedy landlady is refusing to replace them. Complaining is farcical. The tenants wait in for people to turn up - they don't arrive. Office staff are incompetent. Now one of the team has phoned all the tenants and basically threatened them all by saying she has heard they have been badmouthing loc8 to prospective new tenants - it isn’t badmouthing- it’s the truth. I have no idea how these companies are allowed to carry on the way they do - maybe because students are so lowly regarded - do not take on any property that has these charlatans managing it. If I could give minus stars I would - shameful

Josie · 1 March 2024

★★★★★ 5/5

Google

Amy was honestly the sweetest and most helpful person we could’ve asked for! 💛 She showed us around the property with such warmth and enthusiasm, making the whole experience feel super relaxed and enjoyable. Amy answered all our questions with patience and genuine care, it really felt like she wanted the best for us. Her energy was so lovely and made the place feel even more inviting. Thank you, Amy, for being such a star! 🌟🏡

DHVITI · 26 July 2025

★★★★★ 5/5

Trustpilot

Working with Tayib has been a great…

Working with Tayib has been a great pleasure. He is extremely communicative and conducts himself with a high degree of professionalism.

Lloyd · 4 March 2026

★★★★★ 5/5

Trustpilot

I had a flat inspection and it went…

I had a flat inspection and it went really smooth. Niamh was very respectful and it felt like she was listening to my issues.

Mohamed · 5 February 2026

★★★★★ 5/5

Trustpilot

BeaconView Property in Loughborough

Overall, this is a very good new property that includes everything for someone who wants to stay in Loughborough City. I want to give a special mention to Emma, who has been an exceptional asset manager. Her professionalism, attention to detail, and commitment to ensuring everything runs smoothly were truly impressive. I am grateful that I had to deal with such a reliable and trustworthy manager.

Kypros · 8 October 2024

★★★★★ 1/5

Trustpilot

Loc8me Leeds: do not trust

Loc8me Leeds offered my daughter a flat with her friends, all the contracts were signed, guarantor in place, deposits paid then they came back and said that the price was wrong and tried to increase it by £30 per person/ per week. They said it was an admin mistake and would not honour the advertised price or the signed contracts. Absolutely disgusted with this company.

JM · 25 March 2026

★★★★★ 5/5

Trustpilot

We have been working with Loc8me for a…

We have been working with Loc8me for a short while as one of their general contractors and what an amazing setup they have! It's easy to contact the Asset Managers and they still take a lot of the communication on with the tenants and landlords to make sure works or quotes go ahead.Big thanks to Joe, James and Rik who are probably already fed up of us but they don't show it!

Elliott · 13 June 2024

★★★★★ 5/5

Trustpilot

Christian was very helpful and…

Christian was very helpful and accommodating in helping us find a house

Alfie · 25 April 2026

★★★★★ 5/5

Trustpilot

I have had the pleasure of being with…

I have had the pleasure of being with Loc8me for five months now, and I must say, working with Emma has been an absolute joy. Her unwavering commitment to providing exceptional housing service, coupled with her prompt attention to any housing inquiries or concerns I've had, has made my experience truly delightful. Emma's warm and approachable nature has undoubtedly enhanced our interactions, ensuring a seamless and hassle-free experience, whether through phone calls, WhatsApp, or emails.

Victor · 5 April 2024

★★★★★ 1/5

Google

If you want your deposit back in a timely manner forget going to loc8 me, numerous emails and calls were dogged by their office they also displayed very negligent behaviour when communicating the status of my tenancy and the cancellation and lacked basic understanding Saskia is useless and never in the office whenever I called which was frequently and fern was no help either as a manger she seriously lacks the ability to manage no one really knows what’s going on in that place at all, l I had to threaten an escalation after my deposit was withheld for a little I’ve a MONTH when I never occupied the property if you want to avoid a stressful encounter I’d suggest staying away from them.

Tumi · 22 November 2023

★★★★★ 1/5

Google

A Nightmare Experience with Loc8te Me - Avoid at All Costs! My tenancy with Loc8te Me began in September 2022, and I regretfully must share my horrendous experience with this letting agency. It was nothing short of a nightmare from start to finish. Issues Faced: Failed Move-In: To kick things off, no one from Loc8te Me showed up on the agreed move-in day. The house was in a deplorable state - dirty, full of other people's trash, missing furniture, and, shockingly, they tried to blame us for these issues. Maintenance Nightmares: Throughout our tenancy, we faced constant issues with the house. It was shoddily maintained, and getting contractors out was a never-ending ordeal. Our concerns were repeatedly ignored, leaving us in a state of frustration. Mold Problems: The property developed black mold in various places, including hallways, bedrooms, and bathrooms. Shockingly, it took Loc8te Me over five months to take any action to address this serious health hazard. Hidden Bills: In December 2022, we were suddenly informed that we had been going over bills, which came as a complete surprise since they had failed to inform us about this issue during the entire tenancy. This lack of transparency was inexcusable. Deposit Nightmares: The ordeal continued even after our tenancy ended. It took Loc8te Me a staggering three months to return our deposit, with no updates provided during this time. To make matters worse, they charged us for non-existent mess and failed to justify these charges adequately. Conclusion: My experience with Loc8te Me was nothing short of a nightmare, and I strongly advise against renting with this agency. Their lack of professionalism, poor maintenance, and disregard for tenants' well-being were beyond disappointing. In particular, Saskia was utterly useless and unhelpful throughout the entire process. Save yourself the stress and avoid Loc8te Me at all costs.

Jakob · 22 November 2023

★★★★★ 5/5

Trustpilot

Experience with Loc8me

I had a great experience with lo8me, especially thanks to Markhim, who showed my friend and I the property. He was super friendly, easy to talk to, and made the whole process really smooth. Markhim did a great job explaining everything and answering all our questions. Would definitely recommend lo8me and Markhim for anyone looking for a new place!

JoudKhairy · 28 November 2024

★★★★★ 5/5

Trustpilot

Loc8me Manchester

I booked a property in Manchester for September 2024 with Loc8me. The process was swift with the help of their team. Thanks to Cynthia, Laurence and Ashley who all did a great job in answering any questions and ensuring the contract was completed in an efficient manner. I’m looking forward to moving into the property in September and would recommend Loc8me when in search for accommodation.

Sebastian · 31 July 2024

★★★★★ 5/5

Trustpilot

Amy was extremely helpful

Amy was extremely helpful, she managed to get us 2 last minute bookings in order to find our dream house on the same day. As a result of her help, we ended up signing the contract the next day! We are all extremely grateful for her help throughout the stressful process of finding a second year house.

Adriana · 28 November 2024

★★★★★ 5/5

Trustpilot

Would 100% recommend!

Called up to book a viewing and was booked in straight away for the same week. Communication was great leading up the viewing even when I was struggling to find the properly. Amy was fantastic and showed me round multiple flats to make sure I knew what my options were. She was super helpful and on top of everything!

Caitlin · 21 October 2024

★★★★★ 5/5

Trustpilot

Molly Murphy

Honestly, I was lucky enough to have Molly Murphy helping me through the whole process of securing my next uni home and she was amazing. She was so patient with me and my friends and helped us through the whole process. So grateful to her because i don’t think i would have been able to do it without her support. Massive thank you Molly!!!

Hanifa · 13 July 2024

★★★★★ 5/5

Trustpilot

After viewing many rooms over the past…

After viewing many rooms over the past few months I can honestly say no agent has been better than my experience with Christian at loc8me. Punctual, funny and very knowledgeable, his expertise made house viewing a great experience. Amy has also been excellent at sending across suitable housing options taking in to account my criteria and situation. Thank you so much Christian and Amy

E · 16 June 2024

★★★★★ 5/5

Trustpilot

Quick and Easy!

Massively fast, and easy - made finding a house so simple! Had an amazing experience in store, swapping house viewings to what will be our home next year! Markhim was exceptionally quick to answer any and all of our questions, and help us to sign the contract aswell - could not recommend Loc8me any more.

Ellie · 5 November 2024

★★★★★ 5/5

Google

Really helpful, very attentive and committed to helping us find a house. Unfortunately our lower budget meant we didn’t go for the house in the end but would have loved being in a loc8me house. Aaron was particularly helpful and put a lot of effort into finding us a good deal, much appreciated!

Ruby · 26 November 2025

★★★★★ 5/5

Trustpilot

Absolutely recommend

I had a viewing with Amy twice over, so friendly and lovely. Really was accommodating and showed me around the property throughly. Such a chatty and lovely human! Would really recommend loc8me, very quick responses and such a good job at everything. Amy was such a joy and really helped with this experience! Thank you guys !

Liv · 17 September 2024