Trusted Agent profile · Nottingham

loc8me Nottingham reviews

4.2

★★★★★ Great

726 reviews across 2 platforms

60, Derby Road, Nottingham, NG1 5FD

loc8me's office in Nottingham, at 60, is rated 4.2 out of 5 across 726 reviews on two platforms, including 92 Google reviews rated 3.9.

Google logo

3.9 / 5

92

Reviews on Google

This office

Trustpilot logo

634

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Nottingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

I am really enjoying my time working at…

I am really enjoying my time working at Loc8me! A very professional environment with good training and ongoing support from Rosy and her team. I have been made to feel welcome from the moment I walked in. Rosy manages the extremely busy office very well, she is approachable, fair and friendly. She is a brilliant manager and it's a pleasure working for her.

Stacey · 6 June 2024

Agent replied · 24 August 2024

Thank you Stacey for the review and kind words. You have been a huge asset to the team during our busy period and fitted in perfectly with everyone.  Thank you for all your contributions and support.Kind regards,Rosy Banwait - Accounts Manager

5/5

Trustpilot

My friend and I went into the…

My friend and I went into the Nottingham locate me today to ask about availability for next year. We spoke to Eve and Cav and they were both really helpful and friendly. We’ve struggled to speak properly to another other estate agents the last few weeks so thought we would leave a review for anyone else that is looking for somewhere to live.

Sophie · 25 May 2024

Agent replied · 15 June 2024

Thank you for your feedback, Sophie, this will be passed on to our team! We are glad to hear you had such a positive experience within the Nottingham office.Kind regards, loc8me

5/5

Trustpilot

Loc8me have made the hunt for finding a…

Loc8me have made the hunt for finding a uni accommodation so simple and stress free. A particular shout out to Lewis, not only is he welcoming, he is also very informative and very understanding of our needs making our experience very comfortable and like I say, stress free. Thanks again Lewis!

Billy · 4 December 2024

Agent replied · 23 December 2024

Hi Billy,Thank you for taking the time to leave this lovely feedback. It's fantastic to know that Lewis provided such welcoming and informative service. We appreciate your recommendation and kind words.Many thanks,loc8me Team🍊

5/5

Trustpilot

Loc8me - professional and personal

Loc8me was very professional yet also personal and direct. You communicated directly with them and they responded quickly and efficiently. They were even lenient when we had to extend deadlines and they were helpful at all times. Markhim was especially helpful and got our contracts drawn up extremely quickly. I would highly recommend.

George · 5 November 2024

Agent replied · 22 November 2024

Hi George,Thank you for leaving a review!It's fantastic to know that Markhim provided such supportive and timely service. We appreciate your recommendation and kind words. And we hope you enjoy your tenancy with us.Many thanks,loc8me Team🍊

1/5

Trustpilot

Female safety and inadequate…

Female safety and inadequate investigation so I contacted and wrote a previous review in relation to my daughters safety within a property that was rented out by this company that may suggest no one uses as they rebut all responsibility when things get tough and I am now left in a position of seeking legal advice which I will take all the way my daughter originally too the tenancy on under the impression there was another female within the property that later pulled out but my daughter was not informed and then moved 2 males into the property that intimated her and went into her room and bathroom when told the company they did nothing would not supply locks on doors when asked for security and this there response

Abbie · 8 May 2026

5/5

Trustpilot

Third Year Living with Loc8me

I've just signed on with Loc8me for the third year and I want to give a big shoutout to Emma Rogers-Dutton, my Property Manager and the entire team in Loc8me Loughborough for the continuous and efficient support. My experience so far has been great and I'd definitely recommend Loc8me to anyone.

Dinura · 19 November 2024

Agent replied · 23 December 2024

Hi Dinura,Thank you so much for your fantastic review! We are delighted to hear that your experience with loc8me over the past 2 years has been so positive. Our team strives to be attentive and responsive to all requests, and it’s wonderful to know we have met your expectations.I will ensure to pass this on to the Loughborough team!Many thanks,loc8me Team🍊

1/5

Trustpilot

No concern for a females safety…

My daughter moved into a property that has all male tenants without being told of this, there also Asian and have little spoken English, which made me as a parent uncomfortable however since September there has been multiple instances which have been reported to loc8me but only general conversations have been had with the tenants and nothing has changed

Consumer · 23 January 2026

Agent replied · 29 May 2026

Hi there, We’re extremely sorry to read this and are very concerned by what you’ve described. The safety and wellbeing of our tenants is a top priority, and this situation is clearly not acceptable. We understand how distressing this must be for both you and your daughter. This needs to be urgently reviewed, and we want to ensure it is escalated and handled appropriately. Please contact us directly as soon as possible with full details so we can investigate thoroughly and take the necessary action. Thank you, loc8me Team

5/5

Google

Amy was super helpful and friendly through the whole viewing process as well as consistently communicating with us

Tom · 16 November 2025

Agent replied · 16 April 2026

This is great to hear - thank you for leaving a review!

5/5

Trustpilot

Halle was very nice when showing me and…

Halle was very nice when showing me and my friends round 3 different properties :)

Christina · 12 December 2025

Agent replied · 29 May 2026

Hey Christina, Thanks for your review! We’re glad to hear Halle made your viewings enjoyable and showed you a good range of properties. We’ll be sure to let her know. Many thanks, loc8me Team🍊

5/5

Trustpilot

As a local contractor

As a local contractor, we have found Loc8me to be an honest and trustworthy company to work for.No issues with payment and always kept the tenants informed of works that are to be carried out.Martyn has been great at keeping dialog open between the landlord and contractor ensuring a smooth timeline thus minimising disruption to the tenants.5 Stars

Pete · 6 June 2024

Agent replied · 24 August 2024

Hi Pete,We are super grateful for you leaving a review! It is really great to hear the feedback and to hear that Martyn and the team have built a positive relationship that we can continue to build on.Thank you,loc8me Team🍊

1/5

Trustpilot

Tenants living in fear due to loc8me’s…

Tenants living in fear due to loc8me’s refusal to provide safe living. All they’re asking for is CCTV, locks on their doors and not having to worry about sexual assault from strangers due to easy access to the building. They’ve ignored tenants simple asks putting them all at risk whilst taking thousands in rent off them. Shame!!

Ethan · 24 January 2026

Agent replied · 29 May 2026

Hi Ethan, We’re truly sorry to read this and take what you’ve raised very seriously. Feeling unsafe in your home is not acceptable, and we understand how distressing this must be. We want to ensure these concerns are properly reviewed and addressed. Please contact us directly with further details so we can escalate this and take the appropriate action as quickly as possible. Thank you, loc8me Team

1/5

Trustpilot

They charged £77 for the replacement of…

They charged £77 for the replacement of a broken toilet seat without telling the tenants how much this was going to cost prior to the instalment. We were also not notified when the toilet seat was going to be replaced. I would not recommend using loc8me, go with Parr Houses or Toplets instead.

Ash · 26 February 2026

Agent replied · 29 May 2026

Hi Ash, I’m sorry if the communication around this issue wasn't as clear as it should have been, we do aim to keep tenants informed and appreciate you raising this The charge relates to the replacement of a damaged toilet seat, which was replaced on a like for like basis. The £77 reflects the supply and installation. Many Thanks, Molly Murphy - Loughborough Branch Manager

5/5

Trustpilot

House viewings

Laurence, who made sure are house hunting experience was a fun one. Whereby we found are second year home to which Laurence has been very helpful in terms of providing useful information about the local area. Where he listening to what we wanted in a house and he delivered.

Dylan · 31 October 2024

Agent replied · 22 November 2024

Hi Dylan,Thank you for taking the time to leave your review! We are pleased to hear that Laurence from our lettings team in Manchester provided a positive experience for you; we have passed this feedback straight on!We hope you enjoy your tenancy with us!Many thanks,loc8me Team🍊

5/5

Trustpilot

The experience me and my friends had…

The experience me and my friends had with this company, and Josh specifically were great, he was extremely nice, and was great at giving us all the information about each house we got taken to. They also helped with finding houses for us to look at, and were extremely kind and helpful the entire way through.

Ethan · 29 January 2026

Agent replied · 29 May 2026

Hi Ethan, Really appreciate you sharing this! So glad you and your friends had such a positive experience with Josh, great to hear he kept things informative and easy the whole way through. We’ll make sure he sees this 🙌 Many thanks, loc8me Team🍊

5/5

Google

Amy was so helpful, answered all questions quickly and made viewing process easy, thank you

Elusha · 26 November 2025

Agent replied · 26 December 2025

Thank you for leaving a review! - We're happy that you had a good experience.

5/5

Trustpilot

100% recommend

Looking for apartments in Nottingham, spoke to Amy who showed me round the properties and gave me all the information I needed and more! Since I was visiting the flats alone she made the experience very comfortable and enjoyable! Loc8me in general were great as well, very attentive to what I was looking for and quick responses

Hannah · 30 May 2024

Agent replied · 15 June 2024

Hi Hannah, Thank you for taking the time to leave a review. We are extremely pleased to hear you enjoyed your viewing experience with Amy! The positive feedback has been sent to the Nottingham branch. Kind regards, loc8me

5/5

Trustpilot

Great first impression

Kirsty was amazing with the key hand over for my student flat. She gave me a run down of stuff i’d need to know like when reporting maintenance issues. Also had a lovely welcoming pack! When I got it to my flat it was great, it was so clean and a relief to see.Thank you!

Kayleigh · 2 July 2024

Agent replied · 24 August 2024

Hi Kayleigh,Thank you so much for sharing your experience with us during the handover of your flat! It is great to hear that Kirsty was welcoming and informative and this feedback will be sent to her directly.I hope you enjoy your tenancy with us🧡Many thanks,loc8me Team🍊

5/5

Trustpilot

Great experience

Ashton was incredibly nice, helpful and charming. He showed us around various houses and was polite and accommodating the entire time. He was efficient in getting us our house and are very happy with where we are living next year. Would happily recommend him again!

Henry · 7 December 2024

Agent replied · 23 December 2024

Hi Henry,It's amazing to hear you've had a great experience with loc8me during your house hunting and that Ashton specifically has been super helpful and accommodating throughout - We will ensure to pass on your positive feedback!Many thanks,loc8me Team🍊

5/5

Trustpilot

Ross. Only good experience from loc8me

Agent Ross was so helpful and brilliant within a failing company. His ability to solve problems was astounding compared to our previous experience with the company. Yes our house had serious problems, but did he do everything he could to help? yes he did!

Theo · 13 December 2024

Agent replied · 23 December 2024

Hi Theo,We are pleased to hear that Ross has been super helpful throughout your tenancy - We will ensure this is passed on and the level of service continues!Many thanks,loc8me Team🍊

5/5

Trustpilot

I had an amazing time with Ashton

I had an amazing time with Ashton, he showed around 10 houses giving us all details of each house. He was very kind and helped us make a descion of the house we chose. I would highly recommend Ashton for your next house viewing.

Isabella · 12 December 2024

Agent replied · 23 December 2024

Hi Isabella,Thanks for leaving a review and recommending us!It is great to hear that Ashton has been super accommodating throughout your house hunt with us and we hope you enjoy your tenancy with loc8me.Many thanks,loc8me Team🍊

1/5

Trustpilot

🚩 Serious Concerns About Tenant Safety, Negligence, and Unethical Practices at Lock8me Loughborough

I have witnessed on many occasions that Lock8me staff knock on tenants’ doors without announcing themselves as “Lock8me,” and then slam the doors without showing respect to other tenants. Additionally, the maintenance staff knock and immediately unlocks and opens the door without waiting to see whether someone is at home. This behaviour is extremely disrespectful.

Natalia · 18 January 2026

Agent replied · 29 May 2026

Hi Natalia, We’re sorry to hear you’re still feeling this way. As mentioned previously, we have been in contact regarding these concerns and are continuing to review the situation. To ensure everything is handled as efficiently as possible, we kindly ask that any ongoing queries or updates are kept within the existing communication thread. Many thanks, loc8me Team

1/5

Trustpilot

Loc8me Bath leaving students homeless…

Loc8me Bath signed an assured short hold tenancy agreement with my daughter and 5 other students to start mid September. It was secured with a deposit. 24 days before they were due to move in loc8me requested a phonecall with one of the students. On this phonecall they told them that they would not be able to move in due to the renovations not being completed and the property was not going to be ready until January at the earliest. They originally said this was due to Wessex Water putting a stop on all development in the area which did not ring true. A student queried this with Wessex Water and was told that this was completely untrue. When this was brought to Loc8me’s attention they said they had given the wrong information and it was due to the property needing to be underpinned. Had due diligence been done before starting the works by the landlord then this would have been apparent immediately and the students could have been given more notice. All of the students were going into their final year of study. It is extremely hard to find any decent student accommodation in Bath that is reasonably priced. Loc8me did not offer them any help at all and basically said it was the landlords decision and nothing to do with them despite the fact that they had signed the contract as landlord. There was no resolution and they did not offer any other accommodation or any temporary accommodation. They left 6 students homeless 3 weeks before the start of their final year through no fault of their own. During various phone calls to the company their attitude was appalling with one member of staff being very disrespectful about the situation. On Loc8me website it states the following : “ Our core values drive us to ensure student satisfaction: embrace the crazy, be exceptional and do the right thing.” None of this was apparent to the students in this situation who were distressed and traumatised by being left without a roof over their head. This was extremely stressful for the students. The AST was discharged in a letter on the 4 September which is 12 days prior to the move in date and this is the first formal communication we received about it. We have since found out that they have done the same with other houses in the area. We are looking for other students who have had the same thing happen to them as we are trying to take action as a collective.

Mrs · 6 October 2024

5/5

Trustpilot

As a first time renter Zac made the…

As a first time renter Zac made the process effortlessly easy- his clear explanations and enthusiasm for the houses he was showing made the experience all that more enjoyable. We couldn’t have chosen a house without him and were so grateful for his help.

Lilia · 27 November 2024

Agent replied · 23 December 2024

Hi Lilia,Thank you for taking the time to leave your review, Lilia! We're delighted to hear that you were provided with such an effortless but enthusiastic experience. Your feedback has been passed on to the team and Zac.Many thanks,loc8me Team🍊

5/5

Trustpilot

Thank you

Daisy Smith has been so helpful and attentive in regard to work needed to be done in the bathroom. She has been very thorough and clear with what’s going to happen. We appreciate all she has done to get this situation resolved. Thank you!

Ebony · 26 November 2024

Agent replied · 23 December 2024

Hi Ebony,Thank you so much for your fantastic review for Daisy! We are delighted to hear that your experience throughout your tenancy has been positive. Our team strives to be attentive and responsive to all requests, and it’s wonderful to know we have met your expectations.Many thanks,loc8me Team🍊

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read loc8me's Google reviews

Questions about loc8me Nottingham

How many reviews does loc8me Nottingham have?

loc8me's Nottingham office has 726 reviews across two platforms: 92 on Google, 634 on Trustpilot (across the whole business).

What is loc8me Nottingham's rating?

loc8me Nottingham is rated 4.2 out of 5 across all 726 reviews, and 3.9 out of 5 on Google from 92 reviews.

Where is loc8me's Nottingham office?

loc8me Nottingham, 60, Derby Road, Nottingham, NG1 5FD.

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