5/5
GoogleVery helpful team,good communication!
Agent replied · 16 April 2026
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Nottingham
Frank Innes Nottingham reviews
★★★★★
356 reviews across 1 platform
10 Central Avenue, West Bridgford, Nottingham, NG2 5GR
Frank Innes's office in Nottingham, at 10 Central Avenue, is rated 4.7 out of 5 across 356 reviews on 1 platform, including 356 Google reviews rated 4.7.
Reviews
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
Google5/5
GoogleI had a wonderful experience with Frank Innes they were so helpful, professional and responsive. We were looked after by an extremely helpful woman called Hayley who made us feel we were in good hands, she delivered everything we asked for and more, we will be sure of using Frank Innes again for our future homes!PositiveProfessionalism
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe sold and purchased a house through these guys. They ended up on a journey of a year as we had people pull out and our purchase fall through! They never gave up and got us through it constantly chasing people on our behalf. Thank you to all involved at frank Innes as we are now settling into our new home.
Agent replied · 13 June 2024
Thank you for your fantastic 5* review! I will pass your kind comments onward to our local dedicated team. Best wishes, Lucy
5/5
GoogleJessi was a star and really helped when required. Thanks Jessi!!PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Thank you for your 5* review! Best wishes, Scott @ Customer Relations.
5/5
GoogleFrank Innes gave us a wonderful service whilst trying to move house. They were the only estate agents who kept in touch by phone and the personal touch made the whole experience friendly whilst still staying professional. Tony, Morgan Sharon and the whole team were brilliant. Thank you all! I wouldn't hesitate to recommend them. Helen
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards Lucy, Customer Relations
5/5
GoogleExcellent service from all the staff during the sale if my property. Kept informed along the way of viewings and updates . Highly recommend .
Agent replied · 13 June 2024
Hi Linda, Thank you for your wonderful review of our local team and providing them with 5*! - Best Wishes, Scott @ Customer Care
5/5
GoogleThe team was super helpful and gave us peace of mind throughout the viewing and moving process. Glen and Sharon in particular were very attentive and nice, answering all of our questions. 10/10
Agent replied · 13 June 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe had such a short timescale to find a home and after what seemed like a hopeless search we met Jessi Pabla. She was a breath of fresh air, efficient, professional, positive and showed us something we didn't even know we wanted which has turned out to be the most perfect home!
Agent replied · 13 June 2024
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
5/5
GoogleGreat service from Joe and Tony at Frank Innes in WB. Helped us sell our house with great communication throughout the process.
Agent replied · 13 June 2024
Fantastic to see another 5* review for our local team and read your wonderful comments! I shall make sure the local team are made aware. Best wishes, Scott @ Customer Care.
5/5
GoogleChose Frank Innes to sell my late father's property and I could not fault them from start to finish. Honest, professional, courteous and responsive. Made a difficult task much easier. I was kept informed at all stages of the sale and nothing was too much trouble. Thank youPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleTony and Sharon at Frank Innes were great throughout. They gave advice on the best way to proceed throughout that was honest and insightful. We had offers on our property inside of a week and Sharon helped us through the process from there to successful completion.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 13 June 2024
Hi, thank you for the marvellous 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleA solid and unfailingly helpful team at Frank Innes handled my move. My first point of contact was Jessi Pabla (I also asked Katherine Chidley a lot of questions) and another staff member was very patient with me as I reviewed the contract. Helpful transition services and highly detailed inventorying also included. many thanks...
Agent replied · 13 June 2024
Thanks for the wonderful 5* review and recommendation! It's great to see that the Frank Innes team once again provided a professional, helpful and friendly service. Best wishes, Lucy.
5/5
GoogleMy experience renting from Frank Innes has been a good one. Having moved a long way to live in Nottingham, I was pleased with the friendly, helpful and overall professional service provided in helping me get settled in to my new home, particularly by Jessi Pabla J who handled the viewing and application.
Agent replied · 13 June 2024
Thank you for the amazing 5* review. Kind regards, Lucy
4/5
GoogleWe were not the clients but the buyers, and Sharon managed the challenge of supporting us in an unhelpful chain, together with representing her client, She demonstrated committment, prompt responsiveness, communication , total respect, consideration , care and professionalism . What else could we ask for.PositiveResponsiveness, Professionalism
Agent replied · 13 June 2024
Thank you for your lovely review. Best wishes, Lucy, Customer Relations.
4/5
GoogleI found this branch positive, customer focused and strong on communication. Those who were involved in our sale (Kim, Sharon and Faye) worked well as a team and were assiduous in tracking down and resolving the issues that were delaying completion. From my perspective they were worth their fee and I would recommend them.
Agent replied · 13 June 2024
Thank you Ackers for your 4* review of Frank Innes, West Bridgford. It is wonderful to read that you found the whole team customer focused, positive and strong on communication. Thank you for your kind recommendation! Kind regards, Scott
5/5
GoogleI found this Agency very easy to deal with. Tony Cotterill valued the property, then he, Morgan and Kim, steered me through the whole process. They took care of viewings, and liaised with the legal side too. I was very pleased with the time and attention given to us. Highly recommend.
Agent replied · 13 June 2024
Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott
5/5
GoogleI was extremely impressed with the proffesionalism and service provided by Frank Innes. I have nothing but praise for Sharon, who was friendly and helpful at all times. She dealt with any queries promptly and efficiently. I can not fault her, or Frank Innes, in any way. I would highly reccomend.
Agent replied · 13 June 2024
Thank you for your fantastic 5* review of your experience with our dedicated team and for the recommendation. Best wishes, Lucy.
5/5
GoogleFriendly and useful service at a competitive price. All the team in sales responded quickly to any requests/queries. Tony, Faye and Sharon were all very helpful with Jack providing an exceptional service in managing viewings and providing feedback. Thoroughly recommended.
5/5
GoogleWhat a great team to find to handle the sale of the house. They kept us completely in the loop and helped in anyway they could to make the process as easy as they possible could. I could not recommend then enough and it was a pleasure to deal with them all.
Agent replied · 13 June 2024
Thank you Steve for taking the time to leave us this excellent review and recommendation, it's great to see that the Frank Innes team were once again able to provide their proven, 5* service! Best wishes, Lucy.
5/5
GoogleFrank Innes sold my father-in-law's house in Edwalton. They couldn't have been better. An open house strategy resulted in two offers. On their advice we accepted the one of the offers. They provided updates on the progress of the sale. The sale completed within one week of the hoped-for date. First class.
Agent replied · 13 June 2024
Congratulations on the quick sale. Thank you for writing us such a fantastic review. It is great to see that the Frank Innes team at the West Bridgford branch delivered their proven 5 star service to you. Many thanks once again and accept our best wishes. Kind Regards, Sarah
5/5
GoogleWe had a complex sale. We had to sell quickly for a job move and we had such incredible support, particularly from Sharon in Sales. Her communication was clear and prompt. She was proactive when our buyers encountered complications. She was an absolute star (thanks are also due to Emma!). Highly recommended
Agent replied · 13 June 2024
Thank you for your glowing 5* review of our Frank Innes team. It is always great to read such positive reviews and recommendations from our clients. Best wishes, Lucy.
5/5
GoogleVery responsive and friendly staff. Not slick like some.. Helpful to do a presage pack with no commitment in hope of finding another home we wanted to buy
Agent replied · 13 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleLooking for a house in the area has been a bit of a nightmare, although once we enquired with Frank Innes Jessi looked after us from start to finish and made the process easy for us. VERY excited to move into our new house!!
Agent replied · 8 January 2025
Thank you for your 5* review and kind comments. Your review will be made know to our local team and their Regional Director. Best wishes, Scott @ Customer Relations.
5/5
GoogleGabriella helped me with my rental property. She was very polite and communicated well through the process. Thank you so much for all your help
Agent replied · 13 June 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Frank Innes Nottingham
How many reviews does Frank Innes Nottingham have?
Frank Innes's Nottingham office has 356 reviews across 1 platform: 356 on Google.
What is Frank Innes Nottingham's rating?
Frank Innes Nottingham is rated 4.7 out of 5 across all 356 reviews, and 4.7 out of 5 on Google from 356 reviews.
Where is Frank Innes's Nottingham office?
Frank Innes Nottingham, 10 Central Avenue, West Bridgford, Nottingham, NG2 5GR.
