Frank Innes Nottingham reviews

★★★★★ 5/5

Google

Friendly and useful service at a competitive price. All the team in sales responded quickly to any requests/queries. Tony, Faye and Sharon were all very helpful with Jack providing an exceptional service in managing viewings and providing feedback. Thoroughly recommended.

Al · 15 June 2017

★★★★★ 5/5

Google

What a great team to find to handle the sale of the house. They kept us completely in the loop and helped in anyway they could to make the process as easy as they possible could. I could not recommend then enough and it was a pleasure to deal with them all.

Steve · 15 June 2019

★★★★★ 5/5

Google

Frank Innes sold my father-in-law's house in Edwalton. They couldn't have been better. An open house strategy resulted in two offers. On their advice we accepted the one of the offers. They provided updates on the progress of the sale. The sale completed within one week of the hoped-for date. First class.

Mike · 15 June 2019

★★★★★ 5/5

Google

We had a complex sale. We had to sell quickly for a job move and we had such incredible support, particularly from Sharon in Sales. Her communication was clear and prompt. She was proactive when our buyers encountered complications. She was an absolute star (thanks are also due to Emma!). Highly recommended

B · 15 June 2019

★★★★★ 5/5

Google

Very responsive and friendly staff. Not slick like some.. Helpful to do a presage pack with no commitment in hope of finding another home we wanted to buy

Rod · 14 June 2023

★★★★★ 5/5

Google

Looking for a house in the area has been a bit of a nightmare, although once we enquired with Frank Innes Jessi looked after us from start to finish and made the process easy for us. VERY excited to move into our new house!!

Harry · 9 January 2021

★★★★★ 5/5

Google

Gabriella helped me with my rental property. She was very polite and communicated well through the process. Thank you so much for all your help

Amy · 14 June 2023

★★★★★ 5/5

Google

We used Frank Innes to sell my dad's house. They were excellent throughout the sales process and achieved an excellent result for us. Highly recommended.

Craig · 14 June 2023

★★★★★ 5/5

Google

The team at Frank Innes couldn't have been better. From the initial meeting with Tony through to the completion they dealt with the whole process in a swift and professional manner. Their fees were competitive and we would be happy to use them again should the need arise.

Steve · 15 June 2019

★★★★★ 5/5

Google

Upon meeting Jessi at Frank Innes, West Brigford I found her to be very professional in her work. Friendly, courteous & made me feel comfortable. I really thought she was the owner of the business. That’s how professional she was.PositiveQuality, Professionalism

Esther · 14 June 2021

★★★★★ 5/5

Google

Kim Jones at Frank Innes kept us informed of any progress on our house sale every step of the way. She was highly professional and was a knowledgeable source of information throughout the process, always offering realistic and reassuring advice.PositiveProfessionalism

Jo · 14 June 2021

★★★★★ 5/5

Google

I can't express how grateful I am for the Frank Innes team, specifically Kath. I recently moved from the states to the UK and they made my move significantly smoother. They were very welcoming, worked with with my schedule, and we're EXTREMELY responsive to my emails.

Tristan · 15 June 2019

★★★★★ 5/5

Google

Very impressed with the service from the lettings team. My property has been on the market for a while with a different agent who hadn’t let it. Glen approached me to dual market with Frank Innes and they found me a great tenant a week later.

Ami · 15 June 2019

★★★★★ 5/5

Google

Just moved in to our new house and received great professional advice and help from Jessie from the start and until we moved in. Always responded to any questions we had and came back to us straight away. :)PositiveQuality

Thomas · 14 June 2021

★★★★★ 5/5

Google

Great service as an agent we bought from - our agent was usually available straight away when we called or called back very quickly, unlike some other agents we dealt with. Were happy to organise viewings where the agent attended and kept us up to date throughout.

Simon · 15 June 2018

★★★★★ 1/5

Google

Rented with these guys for four and a half years paying them over £30,000 in rent during the process. I looked after the place and paid every penny of rent on time. Then at the end they try to sting me with a £400 deduction from the deposit for things such as "dusting skirting boards" and "cleaning light fixtures" etc. So they wanted £400 to clean a small, empty terranced house which I had already cleaned? Would never trust them again - avoid these crooks at all costs. Feel free to contact me Frank Innes to resolve this.

Paul · 15 June 2016

★★★★★ 5/5

Google

Used Frank Innes WB to sell our house, which they did in a day. They then truly earned their money by working extremely hard to keep the sale progressing under very trying circumstances. Jack Chambers worked tirelessly coping with useless solicitors, other estate agents and clients up and down the lengthy chain which very nearly fell apart right at the last minute. Our own solicitor commented on how good Jack had been. It's not just about selling or buying a house, you need a good agent to support you to the completion line and Frank Innes didn't let us down. Never had a problem with communications with the branch, all messages were passed on and responded to promptly and we were never left in the dark over any aspect of the sale. Would highly recommend.

Angela · 15 June 2016

★★★★★ 5/5

Google

We managed to get our flat sorted very quickly and with no hassle which has been a big stress relief. We went though Jessi Pabla, who has been really helpful in making this all possible and a very smooth process.PositiveResponsiveness, Professionalism

Lachlan · 24 August 2020

★★★★★ 5/5

Google

This is the first property I have let and I certainly do not regret choosing Frank Innes to see me through the process and help me manage the property. The service has been first class or better throughout. Every question I have asked ( and their have been many ) have been answered helpfully and efficiently. Whenever I have asked for any help or guidance it has been given immediately and effectively. Financial transactions have been transparent, speedy, straightforward and honest. James and Kirsty fully understand the problems and pitfalls that can occur for landlords and see things fom that perspective. Once my property was ready for viewing I had at least three viewings arranged within the first three days and the property was let in less than a week. It has been a long time since I came across any business that places customer care so highly and if you are thinking about who you should use to manage the letting of your property, I would look no further.

Alan · 16 June 2013

★★★★★ 5/5

Google

We have recently had all three of our rental properties become vacant before Christmas and with the excellent help from Jessi Pabla and Sharon Coaton we were able to secure new tenants with minimal vacancy between lets. Thank you so much

Martin · 14 June 2020

★★★★★ 5/5

Google

Great communication throughout from Sharon with regular updates and dedication to making the process run as smooth as possible

James · 14 June 2023

★★★★★ 5/5

Google

Frank Innes has very professional and responsive team. We have bought property from them and sell our own home as well. Definitely consider Frank innes if you are willing to sell your home!PositiveResponsiveness, Quality, Professionalism

Lijuan · 14 June 2021

★★★★★ 5/5

Google

I bought a property using the financial advisor Tom Bradley who is based in this office. He was very good, he took care of everything and had everything ready in a matter of a couple of weeks if not less. Would highly recommend him.

David · 15 June 2017

★★★★★ 1/5

Google

We are having issues with the boiler for the last 3 months. We called, sent emails an no one even called us back resolve the problem...NegativeQuality

TheZDC · 24 August 2022