Trusted Agent profile · Nottingham
★★★★★
356 reviews across 1 platform
10 Central Avenue, West Bridgford, Nottingham, NG2 5GR
Frank Innes's office in Nottingham, at 10 Central Avenue, is rated 4.7 out of 5 across 356 reviews on 1 platform, including 356 Google reviews rated 4.7.
Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
5/5
GoogleJessi Pabla J Really helpful and followed up all the time. Very friendly and approachable. Had a Good overall experience with Frank Innes. Thank you for the amazing House, we are living happily.
Thank you for taking the time to leave us this amazing 5* review of your experience with our dedicated Frank Innes team. Kindest regards, Lucy
5/5
GoogleAbsolutely amazing service from Jessi Pabla, shes helped us find our perfect home and was there every step of the way. Such a lovely young lady and always smiling! thank you.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
5/5
GoogleFantastic, prompt service from Jessi under tough Covid lockdown circumstances - made even better by securing a new tenant without break in occupancy. Great job!PositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review and kind words. I will make sure your comments are passed on to our local team. Best wishes, Scott @ Customer Relations.
5/5
GoogleJessi Pabla from Frank Innes has been amazing from start to finish! From the first inquiry to finding our property her service is second to none!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us your brilliant 5* review and comments! I will of course make sure the local team is made aware. Best wishes, Scott @ Customer Relations.
5/5
GoogleGreat service, emailed Holly to get a issue resolved and by the end of the day was all sorted. Can’t fault the service! Thank youPositiveResponsiveness
Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleExcellent service from Sharon Walker. Friendly, helpful and empathetic. Very helpful during a complicated sale.
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleSharon is a cool head when the going gets tough and Tony provides sage advice
5/5
GoogleMoving house is the most stressful thing you will ever do. I found this sale seamless with this support from Kim
Many thanks for the amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe received excellent services from Emma at Frank Innes. The sale progressed very quickly and we were kept well informed during the process. Highly recommended!
Thanks Michaela for your kind recommendation. Best wishes, Mark
5/5
GoogleExcellent service from Morgan Lees-Collier, Very friendly and attentive over the months long buying process.PositiveResponsiveness, Quality, Professionalism
Many thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations
5/5
GoogleAbsolutely fantastic service from Georgie, so friendly, helpful and quick to respond to my query. Thank you.
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent service. Staffs are welcoming, responsive and professional. Faye, Tom have looked after us very well, they have responded promptly to all our queries.
Thank you Hari for your lovely comments. I have passed your feedback to Faye, Tom and everyone else involved at Frank Innes, West Bridgfords. Many thanks.
1/5
GoogleSTAY AWAY these scammers don't aim to provide a service. Their goal is profit at the expenses of their customers.
I am sorry to hear that this was your experience but I would like to thank you for taking the time to leave us this feedback. If you would like to go into more detail about the concerns you have raised then please email me at review@countrywide.co.uk. Kind regards, Sarah.
5/5
GoogleSimple and straightforward. I made lots of house visits and they always managed to fit me in. Very good
Good morning. Thank you for your review.It is always great to receive feedback like this. It confirms to us that we agree delivering the excellent service that we always aim to provide to all of our customers. Many thanks
5/5
GooglePurchased a property through Frank Innes. Great comms by Faye and generally a smooth and very informative purchase
Hello, Thank you for this great 5 star review. It is wonderful to read that Faye and the entire Frank Innes team in West Bridgford made the purchase of your property a straightforward process. Best wishes in settling in to your new home. Kind Regards, Sarah
5/5
GoogleA++ Love this team. Very experienced as well.
Thank you for the wonderful 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI cannot reccomemend the service I have received from Frank Innes enough.
Thank you Adam for your wonderful 5* review. Best wishes Emma
5/5
GoogleAll the staff at Frank Innes were friendly and professional. I received excellent support as they sold my property without me even being in England. They also aided with some last minute minor emergencies! Special thanks to all the team but in particular to Sharon Walker.
5/5
GooglePleasure to deal with such a helpful and attentive company
Thanks Robert, best wishes, Mark
1/5
Googlethis letting is worse letting agency .pls dont let the house from them.
I’m very sorry to hear that you have had a bad experience with Frank Innes. Unfortunately this review relates to our 'lettings' branch and I would like to invite you to contact them directly on 0115 901 7093 to discuss. We aim to provide the highest levels of customer service possible and as a regulated business we take complaints and any problems our customers experience very seriously. Branch Manager
5/5
GoogleLove the Girls Charlene, Cherry and Sharon. They're always at the end of the phone to dicuss and put your mind at rest. Would recommend Frank Innes to you if your Saling your home. Thank you so much for your support.
5/5
GoogleThe whole process was well explained and went very well. This was not our first experience of renting. We have had mixed experiences in the past, but it looks like thgis one will be up there with the best.
5/5
GoogleI instructed another Reputable agent in W/B but they were unable to find a tenant after 4 weeks frank Innes started marketed and found a tenants within 3 weeks. Good and friendly team.
5/5
GoogleRating only, no written review.
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Frank Innes's Nottingham office has 356 reviews across 1 platform: 356 on Google.
Frank Innes Nottingham is rated 4.7 out of 5 across all 356 reviews, and 4.7 out of 5 on Google from 356 reviews.
Frank Innes Nottingham, 10 Central Avenue, West Bridgford, Nottingham, NG2 5GR.
