FHP Living Nottingham reviews

★★★★★ 5/5

Google

FHP sold our flat quickly not once but twice! after the first buyer couldn't get a mortgage. Jason did a great job of marketing it and was absolutely on point about it's value and what we should expect from offers. Jane then supported us through a stressful few months trying to get the sale and our purchase across the line. She was always quick to respond and reassuringly knowledgeable about what was going on in the process. The team were always professional, friendly and made us feel like important clients to them. A big thank you to everyone at FHP and we would highly recommend them!PositiveResponsiveness, Quality, Professionalism

Bethan · 14 June 2022

★★★★★ 5/5

Google

Melinda Gwesu from the FHP accounts team was very helpful and resolved my concerns promptly. Thank you so much!

Marmika · 16 September 2025

★★★★★ 5/5

Google

First class team. Responsive and totally focussed on getting the best deal for me. Strongly recommend.

Len · 14 October 2025

★★★★★ 5/5

Google

I recently had the pleasure of utilizing the services provided by FHP living for the purpose of letting a house in Nottingham, and I must express my utmost satisfaction with the experience.The prompt responses and seamless scheduling of viewing made the entire process smooth. Highly recommended for anyone looking for a stress-free letting experience in Nottingham!"

SHAHRAN · 16 April 2024

★★★★★ 5/5

Google

Would unhesitatingly recommend Lee at FHP. The service was professional and thorough, unlike another local estate agent we used previously. Property sold quickly and the whole process was very smooth. We were in contact regularly and negotiations were conducted well. Would definitely use again.

Dustin · 15 June 2019

★★★★★ 5/5

Google

Excellent service from Sheryl. I found that flat I wanted very quickly.

James · 13 November 2025

★★★★★ 1/5

Google

Terrible wifi 28 & 29mb upload and download speed whilst everyone in the flat has left for Xmas, countless phones calls and hours to glide and they do nothing. Mouldly bathrooms, every inch of ceiling is green In mould, seals are black. Missing plugs in sinks filled with hair. Shower clogged with hair upon arrival and I got told to unclog myself. Not proffesionly cleaned before moving In, oven was filled with grease which set off fire alarm twice and fire brigade said it was un safe. Missing doors on cabinets in bathrooms and living room. Front door lock broke aswel as many handles throughout flat. Lino floor in living room unstuck and was promised it would be changed at the viewing before we moved in. Can't plug in Lan cables for wifi as they have been stripped and left for decoration. Sound insulation in-between bedrooms and ceiling from above flats is terrible. Slow unprofessional response from property manager, all of these problems have been photographed (for some reason there is an error when uploading here) including fire brigade and mould) from 4 and a half months ago including visits to there city office and nothing has been done. The only quick response is when they are asking for money. Would not recommend moving into varsity house/city or dealing with fhp student living. It is the biggest regret moving in here and I am looking forward to leaving. Premium prices, £6800 a year for well below standard quality, would not recommend atall.

Abcde · 16 April 2022

★★★★★ 5/5

Google

Jason and Jane were incredible help for me to get to my dream home. They were patient and considerate and have supported me from start to the end of the long journey. I cannot thank them enough for thier incredible efforts.

Olga · 14 June 2020

★★★★★ 5/5

Trustpilot

Professional, Fair and Reliable

FHP have managed my rental properties for several years and consistently strike the right balance between protecting the landlord’s interests and treating tenants fairly. Professional, pragmatic and easy to work with.

Matt · 27 February 2026

★★★★★ 5/5

Trustpilot

Jimmy from FHP living was extremely…

Jimmy from FHP living was extremely helpful and always a phone call away when we was looking for our next house. The process was very simply in comparison to others I have had in the past and the house was exactly how the photos showed it to be. Would highly recommend

Taylor · 22 August 2025

★★★★★ 5/5

Google

It was lovely dealing with Toby Oliver. He is professional and very supportive!

Rong · 16 October 2025

★★★★★ 5/5

Trustpilot

Great Service

FHP staff have been tremendous in the 10 years I have been renting out my apartment. They provide a first class service and are on top of their business.

Leonard · 2 March 2026

★★★★★ 5/5

Google

Excellent service throughout from Toby throughout the process of letting my flat

Vanessa · 16 October 2025

★★★★★ 5/5

Google

Great service from Elliot Brown at the City Centre branch whilst searching to buy an apartment. Thank you Elliot!

Bren · 16 April 2023

★★★★★ 5/5

Google

Excellent service from Elliot and his team, exceedingly happy with the service provided throughout the sale. On the ball and committed to ensuring a quick resolution, highly recommend.

Linda · 16 April 2022

★★★★★ 5/5

Yell

Estate Agent - Elliot Brown

Elliot found us a buyer early on, Then managed to keep things on track when communication between conveyancers was challenging during the lockdown period. He had a good relationship with the buyer which was helpful when sorting issues that arose. Because FHP were also the letting agent, Elliot was helpful in sorting out the transfer of the tenant to the new owner. Overall an excellent service and highly recommended

SueB-832 · 10 July 2020

★★★★★ 1/5

Google

FHP Living are the worst agency that I have ever dealt with before and I would strongly recommend people who are going to rent a property from them to reconsider, especially students. When I moved into the property it was absolutely filthy and had obviously not been cleaned, even though they lied and said it had been, there were obvious signs of it not having been cleaned (greasy kitchen, dirty windows, dust everywhere, even stains in the toilets!!!!), this all making it a risk to our health, especially because the property was not up to the cleaning standards and safety measures that should've been taking due to COVID-19, the kitchen floor was cracked (trip hazard) and the boiler was not working, which meant there was no heating or hot water. On top of this there was a massive leak from the upstairs bathroom to a bedroom downstairs that meant that we could not use it and, since it leaks (still has not been fixed) through to where the lightbulb in the room is, making it an electric hazard. This was the condition the property was in almost a MONTH after the tenancy started and the agency did nothing towards the fixing of all of this until very recently (almost two months since the tenancy started). Due to the property being uninhabitable I was forced to move somewhere else until these problems were fixed. I called and emailed and gave them a two week deadline to fix all of the major problems of the property, and informed them that I would be entitled to seek accommodation elsewhere to live in a habitable property if they did not complete the fixes. They failed to do so, and then informed me that I was entitled to leave, and I gave them plenty of notice and moved out. THEN I receive an email from FHP after I had moved out saying that I was in fact still liable for the rent and not entitled to move out, completely contradicting what I had been previously told, and also lied and told me they never told me I could leave, which would be perjury (criminal offence) if this matter were to be taken to court. They also accused me of lying, which put more stress on me on top of the whole situation, which has already caused me a lot of stress and anxiety. It has been a truly horrible experience for me and I would strongly advise no one else to trust FHP Living. I would give them 0 stars if I could.NegativeResponsiveness, Quality, Professionalism, Value

Paula · 26 August 2021

★★★★★ 5/5

Google

Jane & Jason at FHP provide a truly professional service whether you are buying or selling property in Nottingham. Quality service from start to finish and they can take all the strain for you. They have excellent knowledge of the Park Estate which can be a great help with the legal set up as it is a privately maintained residential area, particularly useful when they can help guide solicitors to the right information.They work whatever hours of the day are necessary any day of the week to help their clients achieve results. I wouldn't hesitate in recommending them to anyone looking at property right now.PositiveProfessionalism

Iain · 26 August 2021

★★★★★ 5/5

Google

Brad has been a huge help with sorting all the problems we've been having lately with our flat. He's always kept us up to date, chased things regularly and made sure that people are following through with the things that needed sorting. I never really give any feedback on things normally but felt that the service he gives needs some credit. I wouldn't hesitate in recommending FHP living for either new tenants or potential landlords.

Oli · 16 June 2015

★★★★★ 1/5

Google

Unprofessional agent. Two viewings arranged where the agents don’t turn up. Complete time wasters incapable of sticking to a diary or communicating. If simple things like a viewing are a chore to this agent what will the complete experience be like. I dare not find out. Thanks for wasting our time.

Nesh · 16 April 2024

★★★★★ 5/5

Google

We have just purchased an apartment in Nottingham city centre though FHP Living. We would very much like to comment on the help that we have recieved from Elliot Brown. Buying apartments in this climate was inveitably going to be challenging however Elliot often went out of his way to work additionally to ensure we overcame these. He remained positive and proactive thoughout the whole sale from start to finish. I would recomend anyone using this estate agents to request Elliot as their advisor.

Fiona · 14 June 2021

★★★★★ 5/5

Google

I contacted FHP on behalf of a family member, who lives abroad. I needed my brief to be fully understood as time was of the essence. Carol at FHP was first class, interpreting our needs perfectly and Katie executed the need by showing us a range of properties which gave us a full understanding of the availability. Alex then completed the deal with the landlord on our behalf. We couldn't have wished for better service. Thank you team FHPPositiveResponsiveness, Professionalism

Phil · 14 June 2021

★★★★★ 5/5

Google

I am very pleased with service of FHP living Rose is very helpful and supportive in getting my property purchase completed. Good clear communication with quick responses .Thank you Rose. I highly recommend FHP Living .

J · 14 June 2020

★★★★★ 5/5

Google

Huge thanks to Jason and Jane for all their hard work in selling our property. They went above and beyond in all areas and were always available to offer invaluable advice. They have my highest recommendation. Thank you.

Sarah · 15 June 2019