FHP Living Nottingham reviews

★★★★★ 5/5

Google

I received some excellent service from Jane and Jason. They were both very knowledgeable and friendly and are the true experts in Nottingham's Park area and its surroundings. They provided me with a lot of background info and friendly advice and assisted both the seller and myself as purchaser to agree a fair price on the property given the state of the market. I would certainly recommend them.

Petros · 15 June 2018

★★★★★ 5/5

Google

Always had a brilliant service from FHP! Would highly recommend working with them especially Alexandra, Greg and Lizzie!

Rachel · 15 June 2019

★★★★★ 5/5

Trustpilot

Jules and Sam looked after our sale and…

Jules and Sam looked after our sale and purchase of a new home. Could not have asked for more - effort and care exceptional and professional at all times. Highly recommended.

Jason · 1 July 2025

★★★★★ 5/5

Google

Jason and Jane were fantastic. Would not look anywhere else. No need. Simply the best!

Nick · 14 June 2020

★★★★★ 5/5

Google

Joe, Joanna and the team were absolutely brilliant from start to finish and I couldn't recommend FHP high enough.

Adam · 15 June 2018

★★★★★ 4/5

Trustpilot

Helpful and efficient.

Kevin · 3 March 2026

★★★★★ 1/5

Trustpilot

Shocking service would not recommend

After paying my student daughters rent, along with 5 other students we have had to move her into a property with no kitchen ceiling and suspect electrics and no hot water. FHP have so far ignored calls and emails. Shocking service. Would they accept this for their children? To not tell us before we made a 3 hour journey is utterly unacceptable. Not sure they even deserve 1 star.

Natalie · 9 September 2023

★★★★★ 5/5

Google

It was an absolute pleasure dealing with Jane and Jason who are true professionals and supported us throughout the process of buying our new home in Mapperley Park. I highly recommend FHP living as they made the process smooth and supported us to overcome any obstacles during the transaction. Thank you

Emmanouil · 16 April 2022

★★★★★ 1/5

Trustpilot

Awful agency to deal with

Awful agency to deal withHouse not cleaned Lots of mould damp ceilings and walls wet floor broken furniture Agency not taking responsibility for the terrible house conditions Eventually builders came and were shocked with the state of the propertyPlease please do not use this company for students or anything else AwfulNottingham university please take note !

Tina · 18 May 2024

★★★★★ 5/5

Google

Jane and Jason did a fantastic job of marketing our flat in The Park, and they did so within a day of engaging with them. They provided a friendly and professional service for a competitive price. We would not hesitate to use their services again should we ever move back to The Park.PositiveQuality, Professionalism, Value

Thomas · 14 June 2021

★★★★★ 5/5

Google

I would like to thank both Julie and Sheryl at FHP for their professional, courteous and helpful assistance with my tenancy. They are always flexible in arrangements and quick to respond to any enquiries I have. Would thoroughly recommend FHP, having dealt with other residential managing agents, Julie and Sheryl ensure FHP are far superior in their service level.

Vanessa · 14 June 2020

★★★★★ 5/5

Google

Incredibly friendly company! Made the booking procedure nice and smooth, great for students. Special shout-out to Theano, her positive aura alone made my experience great!!

Nyaling · 16 April 2024

★★★★★ 5/5

Google

FHP Living seamlessly facilitated our move-in; I cannot stress how great the agency has been. Claire handled our move and has been extremely helpful and attentive - always there to answer any queries my flatmate and I had. I would definitely recommend renting through FHP Living.PositiveResponsiveness, Quality, Professionalism

James · 14 June 2022

★★★★★ 5/5

Google

Both Jason and Jane were very helpful when purchasing my property :)

Ed · 15 June 2019

★★★★★ 1/5

Google

Poor company that don't give students there deposit back my sons been waiting 2 months along with 3 other people to get there deposit back while they were living there it took over a month to sort the hot water out the list goes on and on …

D · 16 April 2022

★★★★★ 5/5

Google

FHP looked after a flat I owned in the City Centre for almost 13 years. I could not have asked for a better standard of service throughout that time . Any issues (there will always be some ) were sorted quickly with the minimum of fuss. A …

Betty · 16 April 2022

★★★★★ 5/5

Google

It was a pleasure dealing with Jane & Jason throughout the purchase of our new home in Mapperley Park. At times it was a difficult transaction - for reasons totally beyond their control - but their attentive, professional and helpful approach made everything so much easier. Thank you!

Matthew · 16 April 2022

★★★★★ 1/5

Google

Had an unfortunate experience with a rude and unprofessional agent, not sure if he was on drugs as behaviour was bizarre.

Jenni · 16 April 2024

★★★★★ 1/5

Google

Not recommended at all. Bad service, unprofessional employees, no response to my emails I have to visit the office after waiting one month to solve my issue and still no solution. It’s very disappointing and stressful situation when dealing with them. Nothing goes smoothly ever! I wish I knew that before signing the contract..

Razan · 14 June 2020

★★★★★ 5/5

Google

Zach Mullins at FHP Living has been nothing but wonderful in helping myself and my friends look for a student property next year. He has always been extremely professional and very prompt to answer any questions we had. Could not have asked for a better agent.PositiveResponsiveness, Quality, Professionalism

Ellie · 26 August 2021

★★★★★ 1/5

Google

DO NOT MOVE IN TO ELM WALK PLACE ON CRANMER STREET IF YOU WANT A GOOD NIGHT'S REST. Upon viewing our flat in Elm Walk Place, I was promised by Cheryl that it was a quiet location and flat with little to no noise complaints. A few weeks later, it turns out the building next door were "excitable students" (Cheryl's words), a little detail she was reluctant to mention when happy to make a sale with the flat and get her commission. We have made continuous complaints to both FHP and the local police but have had no progress with sorting this mess. My partner works for the NHS, who are under strain at the best of times, and being continuously sleep deprived is dangerous to both her and her patients. If our initial viewing was an honest and transparent ordeal, we would not have rented the property. It now makes sense as to why the sign outside the block of flats is a permanent fixture, as the turnover must be high and others must feel the same. I am writing this review at 3am in an all too familiar and annoying scenario, counting down the remaining days of our tenancy - a 12 month contract offered when we requested a 6. I would be weary advancing with FHP limited as it seems the priority of a quick sale trumps honesty and transparency, two traits which I am sure local competitors must be happy to offer.NegativeProfessionalism

J · 26 August 2021

★★★★★ 5/5

Google

Lee has been very helpful, thank you.

Linhui · 15 June 2019

★★★★★ 5/5

Google

I've recently ended my experience renting a property managed by FHP and during the 6 years with them everything went very smoothly, FHP staff were always very quick answering any questions and it is very easy to report any problem in your …

Henrique · 16 April 2022

★★★★★ 5/5

Google

FHP Living were very helpful during our recent move. Despite difficulties due to the health crisis the move went very smoothly. They helped us in many ways one would not normally expect, for instance finding removalists , coming out late at night. I would recommend them very highly.

David · 14 June 2021