Every review we hold for the Nottingham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI highly recommend FHP Living. I have been dealing with Lee Matthews for several years now and he has been an invaluable part of helping me build a good portfolio for letting. The advice I have received has been spot on.
Russell · 15 June 2018
Agent replied · 13 June 2024
Dear Russell,
Thank you very much for your review, we are delighted that you have had a happy experience with FHP Living. If you require Lee's advice or assistance or wish to speak to any member of the team in the future please call 0115 841 1155 and we will be happy to help.
★★★★★ 5/5
GoogleYolanda at the Nottingham branch went above and beyond to help resolve some unfair parking tickets we had been lumped with. She was so patient and helpful we really appreciate it.PositiveProfessionalism
Chris · 26 August 2021
Agent replied · 13 June 2024
Dear Chris, Thank you for your review. Yolanda will be delighted with your comments. Please do not hesitate to contact us if you require any further assistance. Best Wishes Carol O'Grady
★★★★★ 5/5
GoogleWe recently sold our flat through FHP, they kept us informed and really helped to progress things, nothing was too much trouble for them.PositiveResponsiveness, Professionalism
Caroline · 14 June 2022
Agent replied · 13 June 2024
Dear Caroline, thank you for you review. I will let the team know. Best Wishes Carol O'Grady
★★★★★ 5/5
GoogleSpent over 4 years in a flat in the Lace Market, with FHP Living as my letting agents. They were professional from start to finish. Also ethically decent in their approach to me as a tenant. Would recommend.
Alan · 15 June 2019
Agent replied · 13 June 2024
Dear Alan,
Thank you for your review. We are pleased to hear you have had a positive experience with FHP Living. If you need any assistance in the future, please do not hesitate to contact the office on 0115 8411155.
★★★★★ 1/5
GoogleTerrible response to any questions and enquiry’s. So unhelpful and spent so long to give our deposit back. We still haven’t received it over 2 weeks after is stated in our contract.
Jack · 16 April 2024
★★★★★ 1/5
TrustpilotSignificant concerns around damp and…
Significant concerns around damp and eventually a gas leak. Looking for rapid improvement. Does landlord know of the state of the property?
Sean · 25 September 2024
★★★★★ 5/5
GoogleWe recently bought via FHP. We have had great experience dealing with Jason Cook and Jane Dixon. They have been very helpful, professional and accommodating throughout the stressful process. We wish both of them all the best.
Laith · 15 June 2018
Agent replied · 13 June 2024
Dear Laith,
Thank you very much for your review, we are delighted that you had a happy experience with FHP Living. If you require Jason and/or Jane's assistance in the future please call 0115 841 1155 and they will be happy to help.
★★★★★ 5/5
GoogleThankyou to Alexandra Sutton for dealing with the letting of my property in a very efficient, friendly and professional manner as always.
Julie · 14 June 2022
Agent replied · 13 June 2024
Dear Julie, Thank you for your kind comments. Please do not hesitate to contact us if you need any further assistance. Kind regards Carol O'Grady
★★★★★ 5/5
GoogleI used FHP both to buy and sell, always great and professional service. Jason and Jane are the best team for The Park!
Stefano · 16 April 2022
Agent replied · 13 June 2024
Dear Stefano, thank you for your kind remarks. Regards, Carol O'Grady
★★★★★ 1/5
GoogleAwful Service, take ages replying to email, if they do reply, would not recommend this company to anyone who studies at university as you dont need the additional stress that they provide.
Daanish · 14 June 2020
Agent replied · 13 June 2024
Dear Daanish,
I am sorry you feel we have let you down. I have spoken to the student team and understand there was some confusion with an incoming tenant and guarantor. I can assure you the team were working as quickly as possible to sort out the situation. If you would like to discuss this further, please do not hesitate to contact me.
Carol O'Grady
Office Manager.
★★★★★ 5/5
GoogleClaire from FHP helped make my moving experience a smooth and relatively easy one with professional and responsive service =)PositiveResponsiveness, Professionalism
Faizan · 14 June 2022
Agent replied · 13 June 2024
Dear Faizan, We are glad you had a positive experience with FHP Living. Claire will be delighted with your review. Best Wishes Carol O'Grady
★★★★★ 5/5
GoogleSheryl had a very professional and friendly approach and we are very thankful for her help in getting us a really quick turnaround and all moved in!
Sadiya · 14 June 2021
Agent replied · 13 June 2024
Dear Sadiya, Thank you for your review. I am sure Sheryl will be delighted. Regards, Carol O'Grady
★★★★★ 5/5
GoogleAbsolutely excellent service from Jason and Jane selling our house in The Park in record time. A pleasure to deal with and very professional.PositiveResponsiveness, Quality, Professionalism, Value
Stuart · 14 June 2021
Agent replied · 13 June 2024
Dear Stuart, Thank you for taking the time to leave your kind review.
★★★★★ 1/5
GoogleIt's inefficient. It's hard to get through. They made an appointment with me to see the contract, but when I arrived I was told that the house had been rented. Awful.
Luyao · 14 June 2020
Agent replied · 13 June 2024
Dear Luyao, we are sorry that you are disappointed. The market is extremely busy at present and properties are being taken very quickly. Unfortunately when a property is gone we cannot rent it to anybody else. If you get in contact with the team we would be happy to show you other properties.
★★★★★ 5/5
GoogleHave been dealing with Amy Vyse from FHP Living for 2 apartments in Nottingham. She is wonderful! Really helpful and will go all out to assist in whatever way she can. Highly recommended!
Christine · 15 June 2019
Agent replied · 13 June 2024
Dear Christine,
Thank you very much for your review, we are very happy to hear that you have had a positive experience with FHP Living. If you require Amy's or any other member of the team's assistance with anything in the future, please do not hesitate to contact us on 0115 841 1155.
★★★★★ 5/5
GoogleConsistently great service from Hannah and the city centre team. They provide a full management service on my behalf, always punctual, always friendly, give good advice, and I would not hesitate to recommend them.
Jonathan · 15 June 2018
Agent replied · 13 June 2024
Dear Jonathan,
Thank you very much for your review, we are delighted that you continue to have a happy experience with FHP Living. If you require Hannah's advice or assistance or wish to speak to any member of the team please call 0115 841 1155 and we will be happy to help.
★★★★★ 5/5
GoogleWe had an absolutely brilliant experience buying our property through FHP. The team (Jane in particular!) were friendly, knowledgeable and quick to respond with any queries. First rate service, and would recommend to anyone.
Max · 15 June 2018
Agent replied · 13 June 2024
Dear Max,
Thank you very much for your review, we are delighted that you had a happy experience with FHP Living. If you require Jane's assistance or wish to speak to any member of the team in the future please call 0115 841 1155 and we will be happy to help.
★★★★★ 5/5
GoogleVery professional service during the sale of a property in Wollaton and a recent purchase in Mansfield. Rose and Noel professional throughout and I would highly recommend. On behalf of Ashbow Estates Limited.
Jean · 15 June 2018
Agent replied · 13 June 2024
Dear Jean/Ashbow Estates Ltd.,
Thank you very much for your review, we are delighted that you had a happy experience with FHP Living. If you require Rose on Noel's advice or assistance or you wish to speak to any member of the team in the future please call 0115 841 1155 and we will be happy to help.
★★★★★ 1/5
Googlebad customer service.
Not friendly or helpful. Would not recommend.
Lujane · 16 April 2023
Agent replied · 13 June 2024
Dear Lujane, I am sorry you are unhappy at the end of your tenancy.
I have spoken to the team regarding your comments & if you would like to contact me to discuss any issues, I am more than happy to go through them with you. I am back in the office on Monday.
Kind regards, Carol O’Grady
★★★★★ 5/5
GoogleA very friendly and accommodating letting agency. Whenever there is an issue with the property they're quick to action a response. Overall a well organised and efficient organisation, would recommend highly.
Scott · 15 June 2019
Agent replied · 13 June 2024
Dear Scott,
Thank you for your review. We are pleased to hear you have had a positive experience with FHP Living. If you need any assistance in the future, please do not hesitate to contact the office on 0115 8411155.
★★★★★ 5/5
GoogleGreat service and very knowledgeable on the local area. Jane and Jason provided lots of support during the purchase process which was much appreciated! Very friendly service.
Harriet · 14 June 2020
Agent replied · 13 June 2024
Dear Harriet, thank you for your kind comments, I will pass them onto Jason and Jane.
★★★★★ 5/5
GoogleJason, Jane and Sally were brilliant. They were very helpful and friendly.
Alex · 15 June 2019
★★★★★ 1/5
GoogleHorrible-experience rude staff. Catfish properties
Eugene · 16 April 2023
Agent replied · 13 June 2024
Dear Eugene, I’m sorry you feel the staff were rude.
I understand they have been helping you with an early termination of your tenancy. If you would like to discuss this further please do not hesitate to contact me. Kind regards Mrs Carol O’Grady
★★★★★ 5/5
GoogleProfessional and personal service, go the extra mile for you, always respond quickly and excellent local knowledge.PositiveResponsiveness, Quality, Professionalism
Andreas · 14 June 2021
Agent replied · 13 June 2024
Thank you for your kind comments. Regards Carol O'Grady
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
