haart Norwich reviews

★★★★★ 5/5

Google

I would like to thank Kimberley Wild at Haart for making the purchase of our new house a relatively stress free experience. She was extremely informative and constantly keeping us up-to-date with the process of the sale and purchase. I could not fault her help and support from start to finish. Would highly recommend Kim and the Haart team.PositiveResponsiveness, Professionalism

Nic1mel1 · 25 August 2021

★★★★★ 5/5

Google

Nothing is too much trouble for this estate agency Kellis in particular has been tremendously helpful, accommodating and knowledgeable with viewings. Would highly recommend Haart.

Angie · 13 February 2026

★★★★★ 1/5

Google

I have been trying for the past week to book to view a house. Every time I call, I'm told that they'll call back later in the day, every time I call back the next day only to be told the exact same thing. If I don't hear back today, I will not only never consider using haart, I will tell all my friends and colleagues to avoid as well. This is far beyond frustrating.

Marrianne · 25 June 2024

★★★★★ 5/5

Google

This is my first property purchase in the UK, and I’m very appreciative of all the support provided by Charlotte Smith and the Haart Norwich team. Charlotte is extremely helpful with timely responses to all my questions, and has provided superb guidance. I highly recommend her and Haart Norwich.

Dirk · 30 December 2022

★★★★★ 5/5

Google

Haart has been so good for contacting us on every level. Charlotte has been amazing and answering any queries we have had very promptly and with professionalism. Thank you Charlotte for a great experience. I knew nothing about buying a home and she has guided us all the way.

Lj · 30 December 2022

★★★★★ 5/5

Google

Charlotte Smith was very professional and knowledgeable. She was extremely helpful, kind and patient in supporting my house sale, she had excellent communication constantly informing me of any updates regarding the property. Would highly recommend Charlotte and her team for anyone buying or selling property.

Toby · 4 May 2023

★★★★★ 4/5

Google

Cal was extremely helpful and knowledgeable during my recent meeting with him. I would be very happy to deal with Cal and Haart again.

Ginny · 25 July 2024

★★★★★ 5/5

Google

Kelis is an absolute gem and credit to heart estate agency. Went above and beyond there role to help find something for us. Very greatfull for her support and kindness. Would recommend them highly. Thank you so much.

Clair · 10 April 2025

★★★★★ 5/5

Google

I cannot praise Haart Norwich enough. Charlotte Smith in particular has been instrumental in our buying our forever home through Haart. Always available, very prompt in responding to our enquiries, going the extra mile in accommodating follow up visits to the property and very efficient in chasing the relevant parties involved to affect a smooth sale. I only wish we had used Haart to sell our property in the first place. Would certainly recommend to anyone wanting to buy or sell a home.

David · 20 February 2024

★★★★★ 5/5

Google

We have had a wonderful experience dealing with Haart of Norwich, especially Charlotte has always been really helpful and super friendly, yet professional! We would highly recommend using Haart and ask for Charlotte Smith, as she will make sure to provide you with exactly what you are looking for!PositiveResponsiveness, Quality, Professionalism, Value

Georgia · 21 June 2022

★★★★★ 5/5

Google

George Ward from haart Norwich was courteous and professional in dealing with the valuation of my late aunt's flat. Communication was excellent and the valuation was prompt.

Lorraine · 21 May 2024

★★★★★ 5/5

Google

Great and efficient service and communication! Would also like to highlight and thank Callum, as he made the entire process from start to finish an absolute delight. Very thoughtful in his communications, and handled all queries I had regarding the letting process with professionalism. Thank you again!

Paige · 30 December 2022

★★★★★ 5/5

Google

Paul Cobb arrived at my property to provide a valuation yesterday , I was so impressed with Paul who put me at ease , was so knowledgable, and was able to provide reassurance I needed .I feel sure that he and his team will act with integrity on my behalf . I would thoroughly recommend Paul , his confidence is infectious, many thanks

Deborah · 26 March 2020

★★★★★ 5/5

Google

An excellent company which sold our house in 3 weeks, my thanks go to Bruce, Victoria & Charlotte and not forgetting Clare and the team at Haart Estate Agents Norwich.

David · 29 February 2024

★★★★★ 5/5

Google

excellent and professional service from Sam, Wayne and Bradley, keeping me up to date and well informed on viewings and progress of sale. There was a delay on the buyers end and this held things up. However: I found Wayne and Brad kept me well up to date and acted as good go betweens to keep things moving. I would reccomend Haart.

Graham · 31 December 2019

★★★★★ 5/5

Google

Lillian Close is a property with great potential including an extensive garden. Rooms are of a generous size. The carport is a useful feature with the adjoining wall providing convenient privacy. Estate agent was charming and informative.

Robert · 1 September 2023

★★★★★ 5/5

Google

We had an excellent experience with Declan from our first phone call right through to the viewing itself. He was incredibly swift in responding, setting up appointments, and coordinating everything, making the process smooth and stress-free. His professionalism and attentiveness truly stood out, and he made sure all details were handled efficiently. We couldn’t have asked for a better experience, highly recommended!

Roberta · 2 November 2024

★★★★★ 5/5

Google

I would like to thank Bruce from Haart's who gave some great advice was very approachable about any concerns I had, and got some amazing photos of my property. I thought haart were very professional, efficient and helpful.

Joseph · 2 August 2023

★★★★★ 5/5

Google

My Agent was Laurence Withero, I found Laurence to be very polite and considerate to my needs. He gave me a fantastic service and experience. He walked me through every step with professionalism. I would rate Laurence 10/10! Matt

Matt · 3 July 2023

★★★★★ 5/5

Google

We dealt with Bradley for the purchase of our property and we found him very professional, knowledgeable and prompt at getting back to us with answers to our queries. He wasn't pushy at all which we liked and we appreciate him letting us see the house for the second viewing at short notice. Thank youPositiveResponsiveness, Professionalism

Kevin · 21 June 2021

★★★★★ 5/5

Facebook

Looked at a few properties through these guys and it was the best experience I've had. I was welcomed by a friendly woman by the name of Emily and she was fantastic from start to finish,throughout the viewing she maintained a professional manner,overall pleasant experience. Unfortunately we didn't end up taking the property but I would highly recommend Emily Spall-Hanson to anyone looking to rent/buy.

Daniel · 18 May 2017

★★★★★ 1/5

Google

Avoid Haart at all cost. After agreeing on the letting and quickly taking money for application (and all checks came through correctly), they first called to delay the move in date for one week, then on the move in date wrote in the morning that they would have the contract ready to sign, only to give a phone call later saying that they had a concern with the property and were no longer letting it !!!!!!! As anyone can imagine this left us on the street scrambling for a hotel and back to square one on a crazy market. Not only this - they never ever made an effort to offer an alternative, nor did they follow up. They made up an excuse about city council concerns which were a plain lie (we checked with city council ) Turned out the landlord was not satisfied with Haart and had terminated them. The most unprofessional company ever. 04-Dec-2023 Follow-up after Haart responding (months later): which part is not correct? You cancelled on the move in date, you did not offer any alternative, and you never followed up - and the same property was then let by another real estate company, no problems with city council. Again, the definition of unprofessional, insult over injury.

Eva · 9 December 2023

★★★★★ 5/5

Google

I had the pleasure of a few viewings in Norwich with Millie E from this estate agency, and I couldn't be more satisfied with the service she provided. Millie's professionalism, knowledge, and dedication to helping me were outstanding. She went above and beyond to provide a welcoming service, showing me properties and ensuring I had all the information I needed after a selection of questions and queries. Thanks to her, I had a great experience. Millie's exceptional service truly deserves recognition, and I highly recommend her to anyone in need of a dedicated and skilled estate agent. Look forward to crossing paths again and using Haart in the future and the best of luck.

Al · 30 November 2023

★★★★★ 5/5

Google

I had the pleasure of a few viewings in Norwich with Millie E from this estate agency, and I couldn't be more satisfied with the service she provided. Millie's professionalism, knowledge, and dedication to helping me were outstanding. She went above and beyond to provide a welcoming service, showing me properties and ensuring I had all the information I needed after a selection of questions and queries. Thanks to her, I had a great experience. Millie's exceptional service truly deserves recognition, and I highly recommend her to anyone in need of a dedicated and skilled estate agent. Look forward to crossing paths again and using Haart in the future and the best of luck.

Alex · 28 November 2023