Every review we hold for the Norwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
Googlehaart Estate Agents in Norwich have been great in helping me find a new apartment. In particular, Erin was incredibly helpful and made the process very smooth, from the first viewings to the final stages. I am very happy with the service I received and I would recommend haart to anyone looking to buy a property!
Joe · 23 December 2019
Agent replied
Dear Joe Brady, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for the great review!
★★★★★ 5/5
GoogleCal is a bloody legend. Lovely lovely estate agent with good knowledge. Enough said
Jack · 17 August 2024
Agent replied · 24 August 2024
Thank you so much for your review! We really do appreciate your feedback. 💖 From the haart sales team …
★★★★★ 5/5
GoogleCal was super helpful with the viewing providing all the info needed for the visit! Highly recommend Haart!
Ajit · 6 June 2024
Agent replied · 20 June 2024
Thank you so much for your kind review for Cal, we really appreciate your feedback from the sales team @ haart
★★★★★ 5/5
GoogleCharlotte Smith from haart has been amazing at helping me secure my first flat, was very quick to respond and didnt get annoyed at my persistency would recommend haart and especially Charlotte to anyone looking to purchase a property
Daniel · 30 December 2022
Agent replied · 30 December 2023
Hi Daniel, thank you ever so much for your kind review about Charlotte here at Haart, Norwich Sales We will be sure to pass this across to her and wish you all the best in the future!
★★★★★ 5/5
GoogleI found it necessary to have an valuation on my home which Bruce Devlin handled. Prior to visiting he evaluated properties in the area and arrived armed with data. During the visit he appreciated the improvement work and expansions to the property, the level of finishes, flow and functionality. Throughout the visit he was professional, courteous and had insights into aspects of the property that I had not even considered which would enhance the valuation. Thank you very much Bruce it was a pleasure to meet you.
Michael · 2 August 2023
Agent replied · 30 December 2023
Hi Michael, thank you ever so much for your kind review about Bruce Devlin here at Haart Norwich Sales Team, we will be sure to pass on your kind words, Kind Regards, Haart.
★★★★★ 5/5
GoogleI Recently engaged with Haart (Cressie), I was looking for a property. I found a majority of the process very easy and when i did struggle i feel Cressie went above and beyond to help me to achieve my tennancy. I would whole heartedly recomend Haart and especially Cressie if looking for property..
Blue · 9 November 2020
Agent replied · 30 December 2023
Hi
Thank you ever so much for your kind 5 star review about us here at Haart Norwich, this is very much appreciated.
Kind Regards
Haart
★★★★★ 5/5
GoogleWow what a team. Customer service first class. Big shout out to Hayley. I cannot thank her enough for dealing with difficult and unhelpful Solicitors on my behalf. Hayley is so professional and a real asset to the company.PositiveResponsiveness, Quality, Professionalism, Value
Lynda · 25 August 2022
Agent replied · 30 December 2023
Thank you ever so much for your kind review Lynda for Hayley in our Sales Team here in Haart, Norwich, we will be sure to pass this onto her!
★★★★★ 1/5
GoogleTerrible experience, booked a viewing a day before and confirmed verbally due to short notice to be just over 24 hrs after. Came exact on time, not given house number and no one I could contact, called the office again twice and they said they will send them urgent messages, and contact me back and they never did. Wasted 40 minutes of my tight schedule today.
Bacil · 30 May 2024
Agent replied · 20 June 2024
Thank you for writing a review, I am sorry to hear that you had a bad experience, please feel free to get in touch with our lettings team so that we can discuss this,.
★★★★★ 5/5
GoogleA big thank you to Paul Cobb who came to Value our home. We found him extremely polite and really helpful.
He has an awful lot of knowledge about the job he does. We feel in safe hands.
Jacqueline · 30 December 2022
Agent replied · 30 December 2023
Hi Jacqueline, thank you ever so much for your kind review in relation to Paul Cobb from our sales team here in Norwich Haart, we are very lucky to have him as part of our valuable team and glad we could help you!
★★★★★ 5/5
GoogleEmily Sims has been extremely helpful and efficient in dealing with some information we needed regarding our tenancy arrangements. She has been quick to respond to our queries and could not be more helpful. We would certainly recommend.
Karen · 30 December 2022
Agent replied · 30 December 2023
Hi Karen, thank you for the 5 star review for Emily, it is great to hear that she has offered a great service! Haart Lettings Norwich
★★★★★ 4/5
GoogleThe staff, in particular Christina Fahy, were very efficient in responding to emails or phone calls very quickly. Christina was always pleasant and even when it was not possible to obtain information requested, she let us know that there would be a delay and gave the reason.
So far, I can recommend Haart, Norwich as a letting agent.
Jane · 12 February 2018
Agent replied · 24 August 2024
Thank you so much for your 5star review, from the haart sales team.
★★★★★ 5/5
GoogleMadeleine was extremely helpful and was always able to answer any questions i had, i couldn’t fault her at all, thank you!
Grace · 20 February 2024
Agent replied · 21 March 2024
Thank you for your review and glad you have been happy with the service provided, we look forward to having you as clients moving forward. Madeleine Hayes, Lettings team, haart Norwich
★★★★★ 5/5
GoogleI found the Haart estate and letting agency very helpful and very willing to accommodate mine and my partners needs. A special thank you to Hayley Turner for how very helpful she was with every single request
Matthew · 30 December 2022
Agent replied · 30 December 2023
Dear Matthew
Thank you so much for your kind words, we are really pleased that we were able to make the lettings process an enjoyable one. Hayley is a valued member of our lettings team and will be very grateful for your appreciation.
We hope you are happy in your new home.
★★★★★ 5/5
GoogleWhat can I say other than WoW! Paul Cobb went above and beyond in his role as our Estate Agents. Genuinely a first class service If you need an Estate Agent don't hesitate, you won't he disappointed.
Tracey · 30 December 2022
Agent replied · 30 December 2023
Thank you Tracey for your kind review about Paul here at Haart, Norwich!
★★★★★ 5/5
GoogleDaniel, at Norwich branch , was both professional and friendly.
He was happy to arrange multiple viewings then reviewing. Although we proceeded with a different property I would recommend Haart and particularly Daniel for his exemplary service.
Amanda · 30 December 2022
Agent replied · 30 December 2023
Hi Amanda, thank you ever so much for your kind review about Daniel here at our Haart Norwich Sales branch. We will be sure to pass on your kind feedback and we wish you all the best in the future!
★★★★★ 5/5
GoogleHaving just bought a house through Haart Norwich I can honestly say they have been a pleasure to work with, Paola was professional, friendly and very efficient, always responded quickly to any queries and even come in on her day off to allow me to view my house for the second time. Highly recommend
Dominique · 18 November 2019
Agent replied
Dear Dominique Barker, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Norwich estate agents
★★★★★ 5/5
GooglePossibly the friendliest estate agents that we have had the pleasure to do business with and very helpful.
Viewing and reviewing appointments kept as arranged.
Polite, pleasant and helpful agent.
There will always be questions and hiccups in the process of buying property but these were all dealt with quickly.
Would highly recommend Haarts.
Alan · 9 November 2019
Agent replied
Dear Alan Hughes, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Norwich estate agents
★★★★★ 5/5
GoogleTyron is so helpful and friendly! I highly recommend them 😀 …
Nadia · 10 August 2024
Agent replied · 24 August 2024
Thank you for your kind review and recommendation. Kind regards, haart estate agents
★★★★★ 5/5
GoogleGreat experience of an accompanied viewing with Erin. She was both professional and friendly and gave me plenty of time to walk around the house and garden more than once. Erin is a good listener and patiently answered my questions. She called me back soon after the viewing with further information. Thank you!
Helen · 25 February 2020
Agent replied
Thank you so much Helen for the review.
★★★★★ 5/5
GoogleMadeleine was really helpful and lovely with my move. Very communicative and prompt. Really thankful for her help!
Lydia · 21 April 2024
Agent replied · 20 June 2024
I really appreciate your positive feedback, I hope you are enjoying your new home!- Madeleine Hayes, Haart Lettings
★★★★★ 5/5
GoogleAfter being frustrated by another agency, Haart came through for me and my roommate, they are VERY PROFFESSIONAL! we talked to Callum Warren and Mathew Cardwell and they were very kind, good customer service, clear communication and the process was fast we got a nice two bedroom house and very affordable in a perfect location.
I highly recommend Haart if you want fast and good customer service.
We are happy and can’t thank them enough….
Mercy · 1 October 2023
Agent replied · 30 December 2023
Hi Mercy Thank you for your kind review about Callum Warrener and Matthew Cardwell here at Haart Norwich Lettings- we will be sure to pass on your lovely words and ensure the feedback is highlighted to her. Thank you, from all of us at Haart Lettings Norwich
★★★★★ 5/5
GoogleSpoke to Bradley and he got on with the valuation straight away. I had to sell my sisters house on her behalf whilst I live 90 miles away. The guys st heart did a great job and got more money than I expected . They made my job easy . Well done and thanks.
Greg · 5 August 2019
Agent replied
Thanks for the review Greg. I'm delighted you have been happy with the service, and wish you the best of luck in the future. Best wishes, Bradley & the haart team
★★★★★ 5/5
GoogleEvie has been a pleasure to deal with from start to finish. Listing the property in a fast efficient manner and keeping us up to date at every turn to inform of us any updates and seeing us through to completion. Nothing seemed too much and all requests were dealt with. Thanks Evie !
Gavin · 29 July 2019
Agent replied
Thanks so much Gavin - congratulations again!
★★★★★ 1/5
GoogleFinally getting round to writing this: Got moved into a house that I wasn’t told was up for sale, with a broken toilet and cooker for way longer than a is okay to function with. (They said that ‘they didn’t know it was up for sale’ however I was moved in very quickly and this is probably why they didn’t bother fixing anything) had the second estate agents walking through the house constantly (including through the front door which lead to my bedroom) ….oh, and the landlord broke into my room while I was in safe housing to “get to the WiFi” but never bothered to contact me and ask. Wasn’t payed the reimbursement I was offered. They knew I had a disability as well. When I came back it looked like people had been squatting in the house it was so dirty and the other tenants were happy living in such strange circumstances….and finally, they were “not allowed to give me the landlords contact information” but they also ‘didn’t know’ how the other tenants had contacted the landlord to smash my door in and it ‘definitely wasn’t through contacting haart.’
J · 4 May 2023
Agent replied · 30 December 2023
Good afternoon,
We are sorry to hear about your recent experience, please can you email us on PMNorwich@haart.co.uk with further details so we can look into this for you.
Thank you
Haart Lettings
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