haart reviews

★★★★★ 5/5

Google

Wayne Blue was the guy who showed us severial properties, over severial weeks, mostly meeting us on a sunday, which helped enormously. My parents are in their mid seventies, and not as able as they have been, Wayne took great care of them whilst visiting the properties. All in all Wayne was very friendly, supportive, understanding of our situation. Considering the reputation of estate agents I strongly feel he is an honest man, which is vital to me. I saw severial estate agents during my property search and Wayne stood out as honest, trust worthy and practical. he made the whole process as smooth as I believe he could.

James · 29 July 2019

★★★★★ 5/5

Google

Thank you to all of the staff at Haart, Norwich branch who were very helpful in the purchase of our property. I would particularly like to thank Samuel Patrick and Wayne Blue for their professional, friendly, positive and helpful manner, always on hand to answer any questions we put to them swiftly and help move the process along smoothly. When it comes to selling or buying in the future they will certainly be the first point of contact, highly recommended! Thanks guys

Gary · 29 July 2019

★★★★★ 5/5

Google

Excellent Service from start to finish! From the very beginning Sam and his team have been excellent. Sam looked after my parents from the very first meeting and was on hand throughout the whole process - nothing was too much trouble at all. Excellent support was also given by Evie and Bradley. They were all happy to take our calls when things were getting a bit stressful and they all did everything they could to keep things on track. Sam is a real credit to Haart and the team that he manages. Keep up the good work! Best wishes to you all Carolyn B.

C · 9 July 2019

★★★★★ 5/5

Google

George was very helpful and able to give really useful advice and guidance. I have never sold a property before but George was able to talk me through all the steps and answer all my questions. Thank you!

Becky · 25 July 2024

★★★★★ 1/5

Google

Went into the store and witnessed the manager Charlotte belittling and bullying the staff and swearing whilst on the phone. Not forgetting how the sales people are ALWAYS CALLING AND BERATING! Then have …

Hugo · 13 March 2026

★★★★★ 5/5

Google

Friendly and professional service from Haart Norwich team. As a first time buyer the whole experience of finding a home is pretty daunting and can be overwhelming, luckily Zoe was on hand to show us around properties and offer genuine help and advice. Working with Zoe was great, it’s clear she takes great pride in her job, but most importantly puts people first. She wanted the best home for us personally, and her care and thoughtfulness was always evident.

Adam · 13 October 2019

★★★★★ 5/5

Google

We would highly recommend Haart if you are buying or selling your house. They answer the phone promptly and are always very polite and professional. They gave us a first class service all the way through the sale of our house and we would certainly use them again in the future. Our thanks goes out to the whole team at (Norwich Haart) especially Samuel Patrick (Branch Manager), Wayne Blue, Bradley Ward and Evie Miller for all their hard work.

Brian · 29 July 2019

★★★★★ 5/5

Google

It was a pleasure working with Charlotte over the past couple of weeks to secure the purchase of a property in NR2. Queries and negotiations between both sides (buyer/seller) was through Charlotte who acted promptly and professionally to reach a final agreement. Charlotte went above and beyond to accommodate a late evening viewing which overran. Thank you!

Jake · 4 May 2023

★★★★★ 5/5

Google

This review is for Bethany Adams for her professionalism and Empathy. Always ready to listen to clients. I do bump to her in the office to disturb her about my apartment, yet she is always ready to help with a warm smile. Thank you Bethany!

Olatunji · 20 February 2024

★★★★★ 5/5

Google

Recently spoke with Lydia, she was really helpful with all my questions and polite throughout.

Millie · 22 July 2026

★★★★★ 5/5

Google

So far Ben @ haart has been very helpful with assisting us in the sale of our house. Very fast response to emails and calls, and been very helpful so far making the process easy. …

Martha · 13 February 2026

★★★★★ 3/5

Google

Mixed feelings about Haart, have been using them since Aug 21 to rent out a property for us. Some mistakes over the last tenancy agreement they did for us and checking out the last tenant made me think we will probably test the market out for an alternative when our current tenants leave. Dylan was very helpful today though.

Tom · 3 February 2023

★★★★★ 4/5

Google

Once again as soon as I asked the staff at at Haart estate agents to advertise my apartment in Norwich I was again impressed by the very swift professional attitude of all the staff I spoke to, in particular, Christina Fahy who dealt with me the most providing me with regular updates either by email or by phone calls leaving me fully updated which was very assuring as well as efficient. The entire change of tenants proved seamless for which I am very grateful. Thank you Kind Regards Tim Burton

Tim · 12 February 2018

★★★★★ 5/5

Google

"Haarts"at Norwich" it's the way forward! Would never consider using any other Estate agent, especially if I was given "Evie Miller" to look after everything. For no fault of her own my sale took ages to exchange, due to the end of the chain, who I believe were less fortunate than myself, as they were with another estate agent less able to get things done. Evie Miller pulled out all the stops, along side help from Tracy Fisher when Evie had days off. I was always greeted with the extremely polite tones of Elliott who never failed to find out information and update me if Evie wasn't available. He also was very prompt to call me back instead of leaving me on hold on the phone. I am very pleased to have sold my house with these guys, and can't thank them enough! Especially Evie....you are a true asset to Haarts, Thank you so so much xxx

Sally · 31 December 2017

★★★★★ 5/5

Google

Our experience of Haarts has been excellent. And the credit of this goes a 100% to Norwich office based Emily Spall-Hanson if not for her we were almost ending the engagement. She made a massive turn around of things in 2018. Since then we have not looked back. Thanks Emily for all you help and support. It's been outstanding your efforts and we really appreciate your professionalism and proactiveness in getting business and management of it.

Akshay · 8 February 2020

★★★★★ 5/5

Google

I called Haart after seeing a property on Right Move, upon ringing I spoke to Emily who was very efficient and arranged a viewing on that very day. Emily was very professional and was open and honest about the property, the number one sigma around estate agents is their "pushy attitude" I can safely say that I felt relaxed and there was no pressure added. The viewing was amazing and I started the application process, Emily kept me updated every step of the way by phone, email and text which is perfect as I work in an environment where I can not always check my phone. The whole process has been easy, relaxed and surprisingly quick! Really impressed with Haart and especially Emily. ***** all the way, keep it up!!

Amy · 12 February 2017

★★★★★ 5/5

Google

Emily was great both before, during and after the viewing. She sent over all the relevant details prior to my viewing and gave great directions on how to access the property. When I was there, everything was explained perfectly and all my questions were answered and she was very friendly and helpful. Emily then followed up with additional information following the viewing whilst also allowing me time to consider my options. Would definitely recommend Haart and particularly Emily for making the process smith and easy!

Dan · 8 February 2017

★★★★★ 5/5

Google

I do believe Clare has worked above and beyond expectations! Always keeping in contact by phone or email with updates, and support given when needed. I do hope this is recognised within the company as she is a valuable asset to your team, very approachable and nothing has been too much trouble for her. My sincere thanks Clare.

Tracey · 3 February 2023

★★★★★ 5/5

Google

Been very quick at getting me on to view my house on a couple of occasions whilst waiting to complete. Millie is very helpful, personable and approachable. At hand if you have any questions, also let's you have a mooch alone but close by to offer a hand if needed.

Claudia · 1 September 2023

★★★★★ 5/5

Google

Con was great. He was professional and friendly on our viewing. He shared his local knowledge and even helped hold the tape measure! Thanks for making it an easy experience.

Lauren · 25 September 2024

★★★★★ 5/5

Google

My wife and me have just exchanged contracts on a property offered for sale by Haart’s of Norwich. I cannot thank Sam enough for his assistance in getting us to this point. He has been so helpful in keeping up to date with the process, answering any questions that we may have had and in particular ‘driving’ both solicitors to progress to this point. An altogether highly professional service providing us with an excellent experience!

Mike · 29 July 2019

★★★★★ 5/5

Google

Could not have had a better estate agent to look after us. Matt and Laurence were especially helpful in finding us a new home. Within the hour, we had a place secured after looking at other properties for months. Both were lovely, kind and polite. Cannot thank you both enough!

Sophie · 2 August 2023

★★★★★ 5/5

Google

Had numerous conversation's with Thomas ( Tom ) Wells - Tom was always polite & helpful , Tom was always true to his words with what ever he said , always follow up phone calls and emails for transparency - But most of all he was friendly and made my experience personal to me Thank you Tom

Lee · 30 December 2022

★★★★★ 5/5

Google

I contacted Haart as I wanted to get a valuation to sell my house. Beckie Varnon was very helpful and put me in contact with the right person who contacted me straight away and made an appointment for me. I found Beckie very professional, friendly and approachable and I look forward to having Haart sell my house

Sandra · 30 December 2022